EFTA00325842.pdf

From: Lesley Groff <I To: Natalia Molotkova Subject: Re: change to BIZ and return to 15th! [Incident: 160503-000638] Date: Tue, 03 May 2016 14:19:05 +0000 Ok thx Sent from my iPhone On May 3, 2016, at 10:18 AM, Natalia Molotkova c > wrote: To: Lesle -off Subject: ! change to BIZ and return to 15th! From: Natalia Molotkova Sent: 05/03/2016 10:18 AM I voided original coach tickets. So no charge on the card for the fare. I had to request refund fro seats (136.00USD) manually. Usually fee fro seats non refundable, but we did it within 24 hours, they should refund it. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 05/03/2016 09:57 AM Yes ok to change! Thx Sent from my iPhone On May 3, 2016, at 9:52 AM, Natalia Molotkova From: Natalia Molotkova Sent: 05/03/2016 09:52 AM New round trip will be wrote: EFTA00325842 1 AA 196 10MAY JFK 2 AA 196 15MAY STT 1ADT 861.76 TOTAL FARE - USD 1723.52 PRIVATE 11 STT 0829A 1230P JFK 0140P 0604P Much lower fare, non refundable YUP, business class. First row seats will be on the outbound, return, only lat row. Ok to change? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Natalia Molotkova Sent: 05/03/2016 09:38 AM OK, on it... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 05/03/2016 09:33 AM Thx Sent from my iPhone On May 3, 2016, at 9:24 AM, Natalia Molotkova wrote: From: Lesley Groff Sent: 05/03/2016 09:33 AM EFTA00325843 This is for both and her boyfriend! Both get biz seats round trip thx Sent from my iPhone On May 3, 2016, at 9:24 AM, Natalia Molotkova From: Natalia Molotkova Sent: 05/03/2016 09:24 AM OK, let me have a look... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager wrote: Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 05/02/2016 06:54 PM HI Natasha.. Jeffrey wants to change s ticket to Biz class round trip...FIRST row if possible! Also, he wants them to retum on the 15th not the 16th... Can you make these changes for me when you 'arrive' work tomorrow (or today if you are reading on May 3rd!) Thanks, Lesley Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. © 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). 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For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600.469.694, Iowa TA#002, Nevada NV#2001-0126 Ref# 160503-000638 EFTA00325845