EFTA00326146.pdf

From: LooloY Groff To: Amex Centurion Travel Subject: Re: Change ticket againg Date: Thu, 21 Apr 2016 13:12:27 +0000 ok fantastic. thanks On Apr 21, 2016, at 9:04AM, Natalie Molotkova < > To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/21/2016 09:04 AM And I will keep an eye on i4 for better seats. Regards. Natalia (Natasha) Mobtkova Centurion Relationshi Mans er ours: on ay rough Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 05:42 PM middle seats are fine! thank you! they can try to change them at airport perhaps On Apr 20. 2016. at 5:01 PM. Malaria Molotkova wrote: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 041201201605:01 PM Lesley. at this point return flight - only middle seats or fro extra fee. Regards. Natalia (Natasha) Molotkova Centurion Relationship Mane er urs: on ay through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 10:27 AM Thx Sent from my Phone OnApr 20. 2016. at 10:25AM. Natalia Mobtkova wrote: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 10:25 AM OK, setting up exchange, new tickets will remain non refundable with $200 change fee. Regards. Natalia (Natasha) Mobtkova Centurion Relationship Mana er EFTA00326146 I our ..y through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 10:03 AM Yes. Proceed. Please mail voucher to Lesley groff Thx Sent from my Phone On Apr 20. 2016. at 9:58AM. Nataka Molotkova e.a. wrote: F. To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 09:58 AM To change flights to new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards. Natalia (Natasha) Molotkova Centurion Relabonshi Mane er urs: on ay through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:21 AM Thx Sent from my Phone On Apr 20. 2016. at 9:18 AM. Natalia Molotkova ax , wrote: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it.. Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mane er Hours: Monday through Friday 9:00am to 5:30pm EST EFTA00326147 From: Lesley Groff Sent: 04120/2016 09:15 AM Hi Natasha. We need to change the ticket for and Renato agaid Depart 26th return 29th. Same flights of possible. Sony with a capital SI! Sent from my Phone Begin forwarded message: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at- If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: httpe:firnyamextrayel.com/baggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary Travel Arra ements for N/R NATO E-Ticket Number(s) LACSO/R Ticket AA 0017766467352-04APR LACSO/R Ticket 0017766982928-06APR LACSO/R Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Sunday 24 Apr 16 EFTA00326148 Flight Information Entry and Exit Information for Travel American Express strongly recommends that you periodically review wwwinsacentral comfamett for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at WIliatriti POlarygOMIPLIYACY. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. (11101606tadAlle.Com/productsfacrobat/readstephtml Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent. subsidiaries, affiliates and representatives (collectively. ' Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of govemmental authorities, civil unrest, strikes, riots, theft. disease, accidents or failures related to the public internet. telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensati0n to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and Incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIff600469694. Iowa: TM 669 Registered Iowa Travel Agency. Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at ametkasetaumEmbabjES. 0 2015Amen:an Express, All rights reserved When booking concierge services for Card Members, American Ogren uses a third party concierge service contractor j"Concierge Company,. In some cases, Concierge Company will provide you with certain Mkanation about the service provider(s) fulfilling your concierge service. The actual decision to use any unix provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Conderge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of ConciergeCompany or American Express, and are not authorized to act on behalf of Concierge Company or American Express in anyway. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way respoosele for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any thins relating to services or products provided by the service provider (inducing, but not 'flied to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be fobk for loss, damage, or other daim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. EFTA00326149 Content is provided *AS IS; without any express or knplied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google Maps Towns of Usedisk here:(http://map~sgoogle.com/help/temp maps.htmll. For 'Map legal Notices' dick here: ( o://‘wAv.mapsgoog elpflegalnotices mapstrtmg. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on yow behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply far meetings and event planning. We reserve the right to note profile and preference data for serving purposes. American Express acts sokly as sales agent far travel suppliers and is not responsible for the anions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives far reaching sales targets or other goats, and may also provide incentives to ow travel counselors. Fa more information please visit lyww americana:mires% comitrzerkerrns California CM/102231g, Washington UBIN6004169.694, Iowa TAP002, Nevada NO2001-0126 a 160420001620 From: Natalia Moloticova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relational' Mane er n ay hrough Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket forMand Renato again! Depart 26th return 29th. Same flights of possible. Sorry with a capital S!! Sent from my iPhone Begin forwarded message: From: 'American Express Travel' Date: ril 13. 2016 at 9:42:19 AM EDT To: Subject: Itinerary INCL TICKETNO for 00 NOT REPLY TO THIS EMAIL. This message was sent from a nobficaton only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at- If online tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: bgps9@yamextravelcomtee98e9g Your travel arrangements are outined below in the emai. Please refer to attached PDF attachment and itinerary for more detals regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access n the future: EFTA00326150 View your Digital Itinerary Travel Arran ents for LACSON:RENATO A E-Tleket Number(s) LACSOIR Ticket AA 0017766467352-04APR LACSOIR Ticket 0017766982928-06APR LACSO/R Ticket AA 0017769093647-I3APR Thursday 21 Apr 16 Other information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight information Sunday 24 Apr 16 Flight information Entry and Exit Information for Travel American Express strongly recommends that you periodically review www NAsacentral com/Amnx for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at bazitactiammicamons corntnrivary. See attached itinerary PDF or fink for fug terms and conditions. PDF itinerary attachment: EFTA00326151 If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. bnp.liwww adobe rrearcductqacrobatireadsteo html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-i-nposed charges. ncludng. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regardng the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (colectively. 'Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancelabon of services. cessation of operations, accidents or failures of equipment. or changes n fares. itineraries or schedules: or (2) acts of God. fires, earthquakes, floods. climatic aberrations. acts of governmental authorities, civil unrest. strikes. riots, theft, disease, accidents or failures related to the public interna telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppers pay us commissions as well as incentives for reacting sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number 1022318. Washington State Seller of Travel Registration Number: UBtft600469694. Iowa: TAO 669 Registered Iowa Travel Agency. Privacy Statement I Visit the Centurion Card website To learn more about e-maa security or report a suspicious e.mail, please visit us at amencanexpress.comiphishing. 0 2015 American Express. MI rights reserved When booking concierge services for Card Members. American Express uses a third party concierge service contractor (*Concierge Companyl. In some cases, Concierge Company wit provide you with certain information about the untie provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Calckrge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider 'including, but not limited to negligence or failure to deriver on the terms of any contract between the service provider and the Card Member) is against the service provider and not aping Concierge Company and/or American Express. Concierge Company and/or American Express she/ not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS; without any express or implied warranties, Patensof the content are provided by Gayott and may not be used without written permission. Used hereunder by license. For Goosk Maps Terms of use click here: Iblalirreim mock renilbglafirrms.olim Mall. for "Map legal Notices* click here: iblig.//www rr‘pu meek romthrialiraalnaticev..manc bid). There is typically no cost to you for most booking efforts Conckrge Company and American tigress perform on your behalf, ahhough you are responsible for any purchases and/or shipping charges you authorize. fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel supplkrs and is not responsible for the actionsor inactions of such suppliers. We want you to be aware that certain suppliers pay us commissionsand other incentives For reaching sales targets or other goals, and may also provide incentives to our travel counselors. for more information please visit www.ameritanexpress.com/travelterms California 6741022318, Washington UW600469494, Iowa 74/0002, Nevada NVN2C01-0126 Refs 160420-001620 EFTA00326152 From: Natalia Molotkova Sent: 04/20/2016 09:58 AM To change flights to new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards. Natalia (Natasha) Molotkova Centurion Relationship Manaeer Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:21 AM 71u Sent from my Phone On Apr 20, 2016. at 9:18AM. Natalia Molotkova < ;,• wrote: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it... EFTA00326153 Regards. Natalia (Natasha) Molotkova Centurion Relabonshie Manager Hours: Monday through Friday 9:O0am to 5:30pm EST From: Lesley Groff Sent: O4/2O/2O16 09:15 AM Hi Natasha. We need to change the ticket for and Renato again! Depart 26th return 29th. Same flights of possible. Sorry with a capital S!! Sent from my Phone Begin forwarded message: DO NOT REPLY TO THIS EMAIL This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at if airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https:limyamextravelcom/baggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary Travel ir trits for LACSONMENATO A E-Ticket Number(s) LACSOIR Ticket AA 0 0177664 67352-0 4APR LACSO/R Ticket 0017766982928-06APR LACSO/R Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY AVALID PASSPORT Flight Information EFTA00326154 Sunday 24 Apr 16 Flight Information Entry and Exit Information for Travel American Express strongly recommends that you periodically review wepe.YseceritraLcppgamex for the most up to date and accurate entrylexit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at bffp://www.amernicanexpress ectimiptincy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.comiproductsfacrobatfreadstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex, act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest. strikes, riots. theft disease. accidents or failures related to the public Internet, telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also Influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIN600469694. Iowa: TM 669 Registered Iowa Travel Agency. &SetStatement I Visit the Centurion Card web*. To learn more about e-marl security or report a suspicious e.mail, please visit us at wrienrInexarevi enmfohithmg 0 1015 American Express. MI rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor (*Concierge Company']. In some cases, Concierge Company wi provide you with certain information about the service provider(s) fulfilling your concierge services The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express is any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understandsand agrees that the exclusive remedy for any claims relating to services cc products provided by the service provider 'including, but not limited to negligence or failure toderiver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express Wan not be liable foe loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS,' without any express or implied warranties. Portionsof this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Goosk Maps Terms of Use' click here: Jihttp://maps.poogle.com/helpiterms maps.htmq. for "Map Legal Notices* click EFTA00326155 here: IblipjAhwimpalgasag ttgamiSgalnotires _pram Won. There is typically no cost to you for most booking efforts Canckrge Company and American Express perform on your behalf, ahhough you are responsible for any purchases and/or shipping charges you authorize. Fees may apply kw meetings and event planning. We reserve the right to note profile and preference data far servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actionsor inactions of such suppliers. We want you to be ammo that certain suppliers pay us commissions and other incentives for reaching sales targets or other goats, and may also provide incentives to our travel counselors. For more information please visit www.amencanexpress.com/travelterms Caffornia aTtll022318, Washington LIBUI600-469-696, Iowa TA/0002, Nevada NYN2001•0126 Real 160020-001620 From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket forMand Renato agaii! Depart 26th return 29th. Same flights of possible. Sony with a capital S!! Sent from my Phone Begin (awarded message: From: 'American Express Travel' ca , Date: 113. 2016 at 9:42:19 AM EDT To: Subject: Itinerary INCL TICKETNO for DO NOT REPLY TO THIS EMAIL. This mess was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at If aids tickets are purchased for this itinerary: Airine Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextraveltaWbaggage Your travel arrangements we outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access n the future: EFTA00326156 V.en' your Digital Itinerary LACSOWRENATO A E-Ticket Number(s) LACSO/R Ticket AA 0017768487352-04APR LACSO/R Ticket 0017766982928-06APR LACSO/R Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Sunday 24 Apr 16 Flight Information Entry and Exit Information for Travel American Express strongly recommends that you periodically review www Visacantral oamramett for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liablity for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mai practices. please review the American Express Privacy Statement at targwww amerirangxgrgusgmtpayapy. See attached literary PDF or link for full terms and conditions. PDF itinerary attachment If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and instal this free software. EFTA00326157 blirdiviww arlrhA ram/prod, rtifarmhatimadilBRAIMI Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. "Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting. diectly or indirectly. from (1) the acts of omissions of travel suppliers. ncludng but not limited to delays, overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest. Mites. riots. theft. disease. accidents or failures related to the public internet. telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in raiding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent tad party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as wet as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as ranting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From tine to time we may enter nto other business relationships with suppliers and these arrangements. including levels and types of compensation and ncentives we receive. are subject to change. In identifying suppliers and recommending itneraries, we may consider a number of factors. including supplier availaarly and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washngton State Seller of Travel Registration Number. UBIN600469694. Iowa: TM 669 Registered Iowa Travel Agency. Reit 160420.001620 2 .1with certain bility of cad, wloyees or vice provider n that the n the service loss, damage, nse. Pot n tylsicalhe fees may esoonsible ide 001-0126 From: Natalia Molotkova Sent: 04/20/2016 10:25 AM OK, setting up exchange, new tickets will remain non refundable with $200 change fee. Regards. Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 10:03 AM Yes. Proceed. Please mail voucher to EFTA00326158 Lesley groff Thx Sent from my Phone On Apr 20. 2016. at 9:58 AM. Natalia Molotkova a> wrote: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 09:58 AM To change flights to new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards. Natalia (Natasha) Molotkova Centurion Relationship Mana er ours: an ay rough Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:21 AM Ttu Sent from my Phone On Apr 20, 2016. at 9:18AM. Natalia Molotkova a> wrote: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relationship Manaeer Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and Renato again! Depart 26th return 29th. Same flights of possible. Sony with a capital 5!! EFTA00326159 Sent from my Phone Begin forwarded message: DO NOT REPLY TO THIS EMAIL This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at if airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: IMPARCOYAnlaxtraval rom/baggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary Travel Arran rnents for E-Ticket Number(s) LACSOfR Ticket AA 0017766467352-04APR LACSONt Ticket 0017766982928-06APR LACSOM Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Sunday 24 Apr 16 Flight Information EFTA00326160 Entry and Exit Information for Travel American Express strongly recommends that you periodically review aatati.Msacitntralcstmatma for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete Information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at 011flatatecametricampress cctoiffiliVACY. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: if you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://wvnv.adobe.com/products/acrobat/readstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-Imposed charges. Including. but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively, "Amex, act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares. Itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest. strikes, riots, theft disease. accidents or failures related to the public Internet, telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: DB*600469694. Iowa: TAX 669 Registered Iowa Travel Agency. atiacy3Itragd I Vi.1 the centurion Cvd wablitr To learn more about e-mad security or report a auspicious e.mail, please visit us at presscom/pNshng. 01015 American Express. MI rights reserved When bookitg concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company'). In some cases, Concierge Company wi provide you with certain inkanation about the service provider(s) fulfilling your concierge service. The actual decision to use any ante provider referred by Concierge Company and/or American Express is the responsibility of each Card Member Concierge Company and American ()press strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express k any way. The Card Member acceptirg and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understandsand agrees that the exclusive remedy for any claims relatng to services Cl products provided by the service provider 'including, but not limited to negligence or failure toderiver on the terms of any contract between the service provider and the Card Member) is against the service provider and not aping Concierge Company and/or American Express. Concierge Company and/or American Express WS not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS; without any express or implied warranties. Portions of this content are provided by GayotD and may not be used without written permission. Used hereunder by license. For Goosk Maps Terms of Use' click here: Ibljedimamageiglesgmauldtenamagthral. For "Map legal Notices' click here: IbUp://www unman', mmthrii/Intharli-m_rnealmj). There is typically no cost to you for most booking eons Conckrge Company and American Egress perform on your behalf, although you are responsible for any purchases and/oe shipping charges you authorize. Fees may apply kw meetngs and event planning. We reserve the right to note profile and preference data far servicing purposes. American Express acts solely as sales agent for travel supplkrs and is not responsible for the actionsor inactions of such suppliers. We want you to be aware that certain suppliers pay us CiNntrinkIllS and other incentives for reacNng sales targets ce other goals, and may also provide incentives to our travel counselors. For more information please visit 1120=1101:11Pers, centhravriterMiCaffornia a7P1022318, Washington OW600464694, Iowa TAA002, Nevada NW/2031-0126 Refs 160420-001620 EFTA00326161 From: Natalia Molotkova Sent: 04120/2016 09:18 AM Morning. Lesley!!! Working on it.. Regards. Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and Renato agaii! Depart 26th return 29th. Same flights of possible. Sony with a capital S!! Sent from my Phone Begin forwarded message: From: "American Express Traver Date: A nl 13. 2016 at 9 42:19 AM EDT To: Subject: Itinerary !NU TICKETNO for DO NOT REPLY TO THIS EMAIL. This mess was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at If airliie tickets are purchased for this itinerary: Mile Baggage Fee/Rules may apply and can be accessed by visiting: bliarLAMy.aflastaXELC2Mthaggaga Your travel arrangements we outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please dick on the link to view your bp details and add link to your bookmarked favorites for easy access n the future: View your Digital Itinerary arii a . for LACSONRENATO A EFTA00326162 E-Tieket Number(s) LACSOIR Ticket AA 0017766467352.04APR LACSOIR Ticket 0017766982928.06APR LACSOIR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Sunday 24 Apr 16 Flight Information Fntry and Fxit Information for Travel American Express strongly recommends that you periodically review www.Visacentralcomfamex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mai practices, please review the American Express Privacy Statement at http:/NAvw.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and instal this free software. bljp./iWww adobe conipcnditrtsiarmhetfreadsteraid Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your lip regarding the existence and amount of such charges. EFTA00326163 Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting. diecUy or indirectly. from (1) the acts of omissions of travel suppliers. ncludng but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest. strikes. riots. theft. disease. accidents or failures related to the public intemet. telecommunications lines or facilities. or turd party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in raiding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent that party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as wel as incentives for reaching sales targets or other goals, and frail time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From tine to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. ! California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBIN600469694. Iowa: TM 669 . Registered Iowa Travel Agency. , J with certain nforrnatgin about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company ard/or American Express b the responsibility of each Cad IVkmbd.Cona-rscOu .t rdAmcriaritearmss by .111thatwutarefercomidcr ... w. ;S, usethzrty... pi. rot cmployees or agents of Concierge Company or American Express, and are not authorized toad on behalf of Concierge Company or American Express in any way. The Card Member accepting and utoTaing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actians of the service provider used by the Card Member, and expresslyunderstands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider lincluding, but not limited to negligence or failure toderiver on the terms of any contract between the service provider and the Card Member) is against the service provider and not aping Concierge Company and/or American Express. Concierge Company and/or American Express she/ not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and avalataity are subject to change. Content is provided 'AS IS,' without any express or knelled warranties. Portions of this content an provided by Gavot° and may not be used without written permission. Used hereunder by license. For Gocsk Maps Terms of Use' click here: (Wirt/rem good. rorn/hrloiterms„,rivinc html) For 'Map Legal Notices' click here: Ihnp.//wwwm‘ns mar rnm/hrInflardnoirmjn‘ceshtmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or chipping charges you authorize. fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cereals suppliers moscommissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit mwramericanexpress.com/travelterms California CST010223111, Washington UBM600-469.694, Iowa TAVCO2, Nevada NW/2001-0126 Refit 160420-001620 From: Natalia Molotkova Sent: 04/20/2016 09:58 AM To change flights to EFTA00326164 new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mane er Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/2012016 09:21 AM Thz Sent from my Phone OnApr 20. 2016. at 9:18 AM. Natalia Molotkova wrote: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Adorning. Lesley!!! Working on it.. Regards. Natalia (Natasha) Mobtkova Centurion Relationshi Mans er ours: on ay rough Friday 9:00am to 5:30pm EST From: Lesley Groff Sent 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for=and Renato apart! Depart 26th retum 29th. Same flights of possible. Sony with a capital S!! Sent from my iPhone Begin forwarded message: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept ncoming messages. If you have any questions. please contact Centurion Travel Service at If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://mya mextrave Loom/bag gag e Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and Itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary tate for LACSONIRENATO A EFTA00326165 E-Ticket Number(s) LACSOIR Ticket AA 0017766467352-04APR LACSOIR Ticket 0017766982928-06APR LACSOIR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Sunday 24 Apr 16 Flight Information Entry and Exit Information for Travel American Express strongly recommends that you periodically review www.Visacentratcom/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at htqx/twww.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. blitcrihmon adobe comiproducts/acrobatIreadgeaurd Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense EFTA00326166 or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares. itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest. strikes. riots. theft. disease, accidents or failures related to the public internat. telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TM 669 Registered Iowa Travel Agency. Maly Stip-n.12 114sit the Centurion Card webute To learn more about e-mail security or report a suspicious e-mail, please visit us at ammcaor=adabilhing. O 20IS Ameri:an Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company''). In some cases, Concierge Company will provide you with certain fcirmatian about the service provider(%) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/err American Express is the responsibility of cad, Card Member. Concierge Company and American Expressstrongly recommend that you careful./ consider each service provider before choosing to use that provider. Service provide,' are not employees or agents of Concierge Company or American Ewen, and are not authorized toad on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actians of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure toderiver on the terms of an/ contract between the service provider and the Card Member) is against the service provider and not aping Concierge Company and/or American Express. Concierge Company and/or American Express alai not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and avarlabcTity are subject to change. Content is provided 'AS IS,' without any express a knelled warranties. Portions of this content are provided by Gavot° and may not be used without written permission. Used hereunder by license. For Go* Maps Terms of Use' click here: (bat/mar, good. earn/help/terms mac html) For 'Map Legal Notices' click here: (bIljtaignagmasaigeegasamThslgazgantissyEgard.h10311. There i5 typically no cost to you for most booking efforts Concierge Company and American Express performon your behalf, although you are responsible for any purchases and/or Wear'scharges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actionsor inactions of such suppliers. We want you to be aware that cereals suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to ow travel counselors. Fa more information please visit www.americanapress.com/travelterms California CSTN1022318, Washington Ufill6004169494, Iowa TAVD32, Nevada NVV2001-0126 Ref, 160420-001620 From: Natalia Molotkova Sant: 04/20/2016 09:18 AM Morning, Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova EFTA00326167 Centurion Relationshi Maria Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 04/20/201609:15AM Hi Natasha. We need to change the ticket for Louella and Renato again! Depart 26th return 29th. Same flights of possible. Sorry with a capital S!! Sent from my Phone Begin forwarded message: From: 'American Express Travel' •: > Date: ril 13. 2016 at 9:42:19 AM EDT To: Subject: Itinerary INCL TICKETNO for DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at 1477-877-0987. If Stine tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: bzujimyamaxtrawil corn/baggage Your travel arrangements are outined below in the emai. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the fink to view your trip details and add fink to your bookmarked favorites for easy access n the future: View your Digital Itinerary LACSONMENATO A E•Tleket Number(s) LACSOIR TicketAA 0017766467352-04APR LACSOR Ticket 0017766982928-06APR LACSOR Ticket AA 0017769093647-I3APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information EFTA00326168 Sunday 24 Apr 16 Flight Information Entat and Fxit Information for Travel American Express strongly recommends that you periodically review www.Visacentral.corn/amex for the most up to date and accurate entry/exit requiements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emais even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at http://www.americenexpresstom/privacy. See attached itinerary PDF or link for fug terms and conditions. PDF itinerary attachment: If you we unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. blip:M.0mm arinbe rhCOIPDS01 Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. ncludrig. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out fran the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Ameof) act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting, directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not imited to delays. overbookrig's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itneraries or schedules: or (2) acts of God. fres. earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest. strikes. riots. theft. disease. accidents or failures related to the pubic internet. telecommunications Ines or facilities. or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors ri identifying travel suppliers to you and recommending specific itneraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that tartan suppliers pay us commissions as well as incentives for reachng sales targets or other goals. and from time to time may also provide ncentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform kr them. such as granting them access to our marketng channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier avaiabifily and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number 1022318. Washington State Seller of Travel Registration Number: U80/600469694. Iowa: TA/ 669 Registered Iowa Travel Agency. thyagx2=ent I yiut the Centurion Card website To learn more about e-mail security or report a suspicious email, please visit us at M0MMADOSISM.% onniRbUb08. 0 2015 American Express. MI rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor (*Concierge Company,. In some cases, Concierge Company wit provide you with certain information about the service provider(sl fulfiang your concierge service. The actual decision to use any service provider referred by Concierge Company andlor Ameri:an Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express n any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsble for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any thins relatirg to strikes or products provided by the service provider (inducing. but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) a against the service provider and not against Concierge Company and/or American Cypress. Concierge Company and/or American Espress shall not be gable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS; without any express or implied warranties. portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use' rick here: (Sat ://mao‘google.cernihelp/terms maps.html). Fog 'Map Legal Notkes* ea here: ti (UplAwrw.matasiscogle.com/helgagalnotices mapshtmlj. There is typically no cost to EFTA00326169 you for most hooking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shippMg charges you authorize. fees may apply for meetings and event planning. We reserve the right to note profile and preference data for senidng purposes. American Express acts solely as sales agent for travel suppliers and is not responsable for the actions or inactions of suds suppiers. We want you to be aware that certain suppliers pay us commissiom and other Mcentives for reaching sales targets or other pals, and may also provide incentives to ow travel counselors. For more infamation please visit enwo.americanexpress.com/Umelterms California CST/1022318, Washington U644600-469494, Iowa TAPO32, Nevada NVP2001-0126 Refs 160420-001620 From: Natalia Molotkova Sent: 04/20)2016 05:01 PM Lesley. at this poil return fight - only middle seats or fro extra fee. Regards. Natalia (Natasha) Mobtkova Centurion Relationship Manaeer Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20)2016 10:27AM Thu Sent from my Phone On Apr 20, 2016. at 10:25 AM. Natalia Mdolkova wrote: To: Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 10:25 AM OK, setting up exchange, new tickets will remain non refundable with $200 change fee. Regards. Natalia (Natasha) Molotkova Centurion Relationship Mane er urs: on ay t rough Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 10:03 AM Yes. Proceed. Please mail voucher to Lesley groff Thx Sent from my Phone On Apr 20. 2016. at 9:58 AM. Natalia Molotkova < > wrote: To: Lesley Groff Subject: Change ticket again! From: Natalia Molotkova Sent: 04/20/2016 09:58 AM To change flights to EFTA00326170 new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards. Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04120/2016 09:21 AM Thu Sent from my iPhone On Apr 20, 2016. at 9:18AM. Nataka Molotkova ‹ > wrote: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mane er Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket forMand Renato again! Depart 26th return 29th. Same flights of possible. Sorry with a capital S!! Sent from my Phone Begin forwarded message: DO NOT REPLY TO THIS EMAIL This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https:llmyamextravel.comlbaggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary Travel Arran nts for EFTA00326171 6-Ticket Number(s) LACSO/R Ticket AA 0017766467352-04APR LACSO/R Ticket 0017766982928-06APR LACSO/R Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Sunday 24 Apr 16 Flight Information Entry and Exit Information for Travel American Express strongly recommends that you periodically review www.Visacentratcom/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at http://www.americanexpress.comAxivacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: if you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. bttp✓/www adohn rqwjernceirts/arrnbauraadateglittill Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. EFTA00326172 Please be advised that certain mandatory hotel-Imposed charges. Including, but not limited to, daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries. affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God, fires. earthquakes. floods. climatic aberrations. acts of governmental authorities, civil unrest. strikes, riots, theft, disease. accidents or failures related to the public internat telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter Into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: U80/600469694. Iowa: TM 669 Registered Iowa Travel Agency. amayatatncat I yiw the Centurion fl ed wetter To learn more about e-maa security or report a suspicious e.mail, please visit us at ameneanexpress.comiphishing. 0 2015 American Express. MI rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor (*Concierge Company"). In some cases, Condors. Company will provide you with certain information about the service provider(s) fulfiing your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsisility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express n any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are n no way responsible for the actionsof the service provider used by the Card Member, and ogres* understands and agrees that the exclusive remedy for any cbirns relating to services or products provided by the service provider (inducfng, but not larded to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS,' without any express or implied warranties. Portionsof this content are provided by Conte and may not be used without written permission. Used hereunder by kense. for Google Maps Terms of Use" dick here: (bUmthwasts,ggaglemmtiogliaaguatjaagugml). For 'Map Legal Notices" ri d here: IhUgdfrwimagyagtaglgsgaludgaggnmoiresjnoaugml). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalt althoughyou are responsible for any purchases and/or shippag charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsale for the actions or inactionsof such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reacting sales targets or other goals, and may also provide incentives to ow travel counselors. For mare information please visit www.amerkanexpress.com/travelterms California GT.1022318, Washington U6416004169494, Iowa TAA002, Nevada NV*2031-0126 NM 160420-001620 EFTA00326173 From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on iL.. Regards. Natalia (Natasha) Mobtkova Centurion Relationship Manaoer Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and Renato agan! Depart 26th return 29th. Same flights of possible. Sony with a capital S!! Sent from my Phone Begin forwarded message: From: "Ainencan Express Travel' < Date: A nl 13. 2016 at 9 42:19 AM EDT To: Subject: Itinerary INCL TICKETNO for DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. If akin° tickets are purchased for this itinerary: Mine Baggage Fee/Rules may apply and can be accessed by visiting: LiSe://myamextravelcom/baggega Your travel arrangements we outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please didc on the link to view your bp details and add link to your bookmarked favorites for easy access in the future: yoJr C. gital or LACSOINURENATOA Uricket Number(s) LACSOIR Ticket AA 0017766467352-04APR LACSOIR Ticket 0017766982928-06APR LACSO/R Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information EFTA00326174 Sunday 20 Apr 16 Flight Information Entry and Exit Information for Travel American Express strongly recommends that you periodically review wail/ Visarentral romfamex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the reformation provided and expressly disclaims any liability for any thaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at Upl/www americanexpoiss cro/pbrater. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and instal this free software. http://www.adobe.com/productsfacrobat/readstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. *Amee) act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or properly msulting, directly or thdirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services, cessation of operations. accidents a failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes. floods. climatic aberrations, acts of governmental authorities. civil unrest. strikes, riots. theft. disease. accidents or failures related to the public intemet. telecommunications Ines or facilities. a third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in Ending travel suppliers and making arrangements that meet your individual needs. We consider various factors th identifying travel suppliers to you and recommending specific itteraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card a other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washthgton State Seller of Travel Registration Number. UBIN600469694. Iowa: TAN 669 Registered Iowa Travel Agency. EFTA00326175 Privacy Statement Wsit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at ress.com/phishing. 0 2015 American Express, All rights reserved When booking concierge services for Card Members, American Espress uses a third party concierge service contractor ("Concierge Company'). In some cases, Concierge Company will provide you with certain information about the service provider(%) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act an behalf of Concierge Company or American Express in any way. The Card Member accepting and sitting a service provider acknowledges that Corderge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exdusive remedy for any claims relating to services r products provided by the service provider fincluding, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other dais with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided *AS 15 without any express or inplied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by tense. For Gargle Maps Terms of use ri ck here: (htscrlioungoogle conthrlp/terrns_ma=1). For 'Map Legal Notices" click here: (SIA:ilawstagle rorn/hdpff erinntirr-i_m to.. Ill '1,1 There is tvocay no cost to you for most booking efforts Concierge Larceny and American Express perform an your behalf, although you are responsible for any purchases and/or shipotng charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for serviciig purposes. Ameri:an Express acts solely as saks agent far travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit vivnyamerkanexpress,comitravelterms California C5741022318, Washingtal UNII600-469.69,1, Iowa TAV002, Nevada NW/2001-0126 160420-001620 From: Natalia Molotkova Sent: 04/20/2016 09:58 AM To change flights to new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards. Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:301:m EST From: Lesley Groff Sent: 04/20/2016 09:21 AM EFTA00326176 Thx Sent from my iPhone On Apr 20. 2016. at 9:18 AM. Natalia Molotkova wrote: p To: Lesley Groff Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it.. Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mane er Hours. N an ay through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and Renato agail! Depart 26th return 29th. Same flights of possible. Sorry with a capital S!! Sent from my Phone Begin forwarded message: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept ncoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: httpsafrnyamextravel.comfbaggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary for E-Tlcket Number(s) LACSOIR Ticket AA 0017766467352-04APR LACSOIR Ticket 0017766982928-06APR LACSOIR Ticket AA 0017769093647-13APR EFTA00326177 Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Sunday 24 Apr 16 Flight Information Entry and Exit Information for Travel American Express strongly recommends that you periodically review www.Visacentral.com/emex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at tittp:Iiwww ri m/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.com/productsfacrobatfreadstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment or changes in fares, itineraries or schedules: or (2) acts of God. fires. earthquakes, floods. climatic aberrations, acts of governmental authorities. civil unrest strikes, riots, theft disease. accidents or failures related to the public Internet, telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology Initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. Including levels and types of compensation and incentives we receive, are subject to change. In Identifying suppliers and recommending EFTA00326178 Itineraries. we may consider a number of factors. Including supplier availability and your preferences. The relationships vie have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: LIBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency. Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mai, please visit us at americanexpress.com/phishing. O 2015 American ()caress, All rights reserved When booking concierge services for Card Members, American ()press uses a third party concierge service contractor l"ConciergeCompanyl. In some cases. Concierge Company will provide you with certain information about the service provider(sl fuMlling your concierge service. The actual decision to use any service provider referred byConcierge Company and/or American Express is the responseility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Conoerge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way reap:not:le for the actions of the write provider used by the Card Member, and expressly understands and agrees that the exclusive remedyfor any claims relatisg to services or products provided by the service provider 'including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other dain with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided 'AS IS without any express or Mplied warranties. Portions of this content are provided by Gavot° and may nal be used without written permission. Used hereunder by 'cense. Far Geogle Maps Terms of Use" dick here: ad31:14031lagassitamtbslatssms_maRthscol). For 'Map Legal Natkes" click here: adliguscaymaingoggigsgarip/Irplootirindmin Won. There is typicaty no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and i5 not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit wwwamerkanexpress.corn/travelterms Califomia (ST61022318, Washington UW600469.694, Iowa TAM002, Nevada NV//2001-0126 lava Refit 160020.001620 From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relabonshi Mane er secs: on ay t rough Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and Renato again! Depart 26th return 29th. Same flights of possible. Sorry with a capital 59 EFTA00326179 Sent from my Phone Begin forwarded message: From: 'American Express Traver Date:April 13. 2016 at 9:42:19 AM EDT To: Subject: Itinerary INCL TICKETNO for DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at If ailine tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: 1313P611MydnKtxtravel comrtaggagg Your travel arrangements are outlined below in the emai. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary LACSONMENATO A E-Ticket Number(s) LACSOR Ticket AA 0017766467352-04APR LACSOIR Ticket 00177669829213-06APR LACSOfR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Sunday 24 Apr 16 Flight Information EFTA00326180 Entry and Exit Information for Travel American Express strongly recommends that you periodically review wenvVisaiwintral rnnitarnex for the most up to date and accurate entrylexit requiements for your travel destnation. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emais even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at ballimmie amerinaegtxpres% cpapdyacy. See attached itinerary PDF or link for fug terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http:Minvw.adobe.com/prcductsfacrobattreadstep.htrnl Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. ncludtrig. but not linited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel betae your trip regardng the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. *Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indiectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays, overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires. earthquakes. floods, climatic aberrations, acts of governmental authorities. civil unrest. strikes, riots, theft, disease. accidents or failures related to the public internat. telecommunications Ines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors n identifyng travel suppliers to you and recommending specific itineraries. In this role, we are acing as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reacting sales targets or other goals, and from tine to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availabdity and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number 1022318. Washington State Seller of Travel Registration Number: UB1/03C0469694. Iowa: MS 669 Registered Iowa Travel Agency. thxamatatsmsat I visa the Centurion Card websiir To learn more about e-mail security or report a suspic se.mail, please visit us at -men, waters% rnm/ohiahng 0 1015 American Express. MI rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company']. In some cases, Concierge Company ma provide you with certais information about the service provider(%) fining your concierge service. The actual decision to use any service provider referred by Condors. Company andlor Ameri:an Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider cads service provider before choosing to use that provider. Service moulders are not employees or agents of Concierge Company of American Express, and are not authorized to act on behalf of Concierge Company or American Express n any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsele for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any thins relatirg to services or products provided by the service provider (inducing. but not limited to negligence of failure to deliver on the terms of any contract between the service provider and the Card Member) is aganst the service provider and not against Concierge Company and/or American Ewen. Concierge Company and/or American Ogress shall not be Lade for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS; without any express or implied warranties. Portions of this content are provided by Gayott and may not be used without written permission. Used hereunder by license. for Google -Maps Terms of Use' dick here: galglisnapsgoode.com/helpiterrns maps.huNI. for "MapLegal Notices' click here:lhtlp'/www.meps.tooxle.com/hdo/kMlnotices rragmbjEW). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shippng charges you authorize. fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such wpptiers. We want you to be aware that certain suppliers pay us commissions and other ncentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www amenranemnren, comftrawltrrm% California [ST.1022318, Washington UB14600-468494, Iowa TANCO2, Nevada NV4200143126 Refs 160420-001620 EFTA00326181 From: Natalia Molotkova Sent: 04/20/2016 10:25 AM OK, setting up exchange, new tickets will remain non refundable with $200 change fee. Regards. Natalia (Natasha) Mobtkova Centurion Relationship Manaeer Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 10:03 AM Yes. Proceed. Please mail voucher to Lesley wolf Thx Sent from my Phone On Apr 20. 2016. at 9:58AM. Natalia Molotkova NTOW: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 09:58 AM To change flights to new fare will be lower, we can use difference in fare fro Leh change fee, still will be residual (bICO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). EFTA00326182 OK to proceed? Regards. Natalia (Natasha) Molotkova Centurion Relabonshi Mane er urs: on ay rough Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: O4/2O/2O16 09:21 AM Thx Sent from my Phone On Apr 20. 2016. at 9:18 Am. Natalia Molotkova wrote: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: , on ay rough Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: O4/2O/2O16 09:15 AM Hi Natasha. We need to change the ticket for and Renato agan! Depart 26th retum 29th. Same flights of possible. Sony with a capital S!! Sent from my Phone Begin forwarded message: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification on address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at tf airline tickets are purchased for this itinerary: Airline Baggage FeefRules may apply and can be accessed by visiting: https:limyamextravelcomfbaggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary Travel Arran ements for LACSONIRENATO A E-Ticket Number(s) EFTA00326183 LACS0IR Ticket AA 0017766467352-04APR LACS0IR Ticket 0017766982928-06APR LACS0IR Ticket AA 0017789093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Sunday 24 Apr 16 Flight Information Entry and Fxit Information for Travel American Express strongly recommends that you periodically review www.Visacentral.conVamex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. gligzreee. gstglasgto/ppricluctsfacrobatfreadshwittitil Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent. subsidiaries. affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting. directly or indirectly, from (I) the acts of omissions of travel suppliers, including but not limited to delays. overbooking's, cancellation of services. cessation of operations, accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God. fires. earthquakes, floods, climatic aberrations, acts of governmental authorities. EFTA00326184 civil unrest. strikes, riots, theft. di accidents or failures related to the public Internet, telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI8600469694. Iowa: TAN 669 Registered Iowa Travel Agency. Privacy Statement I punt the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpresscom/phishing. O 201S American Express. All rights reserved when booking concierge services for Card Members, American Express uses a Used party concierge service contracts ("Concierge Company'). In some cases, Concierge Company will provide you with certain information about the service provider(sl fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company andla American Ogress is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider beta choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company of American Express in any way. The Card Member accepting and Waxing a service provider acknowledges that Concierge Company andlor Ameri:an Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands arid agrees that the exclusive remedy for any claims relating to services or products provided by the service provider [including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, of other darn with respect to any services or products provided to Card Member byservice provider. Service provider rates and availability are subject to change. Content is provided 'AS IS; without any express a knplied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. for Gargle Maps Terms of Use" rick here: (I41p.limaosarsie crn/helpAerms_eambkpl). For 'Map Legal Notkes" rick here: (lif*Jjawayipagaggpstr cornfirlpfiegabicthep‘mattugmfl. There is typal./ no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for serving purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching safes targets or other goals, and may also provide incentives to our travel counselors. Foe more information please visit www.amerkanexpress.com/travelterms California GT41022318. Washington USIII600-469.694, Iowa TAV002, Nevada NW/2002.0126 clit 160420.001620 From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA00326185 urs: y rough Friday 91:i0em to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and Renato again! Depart 26th return 29th. Same flights of possible. Sorry with a capital 59 Senl from my Phone Begin forwarded message: From: 'American Express Travel' Date: A el 13. 2016 at 9:42 19 AM EDT To: Subject: Itinerary INCL TICKETNO for DO NOT REPLY TO THIS EMAIL. This messa e was sent from a ratification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at If ailine tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: blIIMILMMOrkkaval comfbaNage Your travel arrangements are outlined below in the emai. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary Travel Arran erneras for LACSORRENATO A E.Tleket Number(s) LACSOIR Ticket AA 0017766467352-04APR LACSOIR Ticket 0017766982928-08APR LACSOR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information EFTA00326186 Sunday 24 Apr 16 Flight Information Eclat and Fxit Information for Travel American Express strongly recommends that you periodically review www.Msacentral.com/amex for the most up to date and accurate entry/exit recairements for your travel destilation. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emais even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at http://www.americanexpress.com/ptivacy. See attached itinerary PDF or link for ful terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. blIplAwam adobe rA03/Prctluctsaimatattualstmlitml Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. iicludiig. but not limited to. daily resort Cr facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regardi-ig the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. *Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting. directly or indeectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God, fires. earthquakes. floods. climatic aberrations, acts of governmental authorities. civil unrest. strikes. riots. theft. disease. accidents or failures related to the public intemet. telecommunications fines or facihties, or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors identifyi-ig travel suppliers to you and recommendig specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us co missions as well as incentives for reaching sales targets or other goals. and from tine to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. Caifornia State Seller of Travel Registration Number 1022318. Washington State Seller of Travel Registration Number: UBIlf600469694. Iowa: TM/ 669 Registered Iowa Travel Agency. 2thavisudrntat I viii the Centurion Card webUte To learn more about e-mail security or report a suspicious e.mail, please visit us at americanexpresscomipoNshng. 0 1015 American Express. MI rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor (*Concierge Companyl. In some cases, Concierge Company wa provide you with certain information about the service provider(s) fulfitng your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Servke providersare not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express is any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsele for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to serykes or products provided by the service provider (inducing. but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Etpress.Concserge Company and/or American ['press shall not be Coble for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS,' without any express or implied warranties. Portionsof this content are provided by Gayott and may not be used without written permission. Used hereunder by license. For Google -Maps Terms of Use dick here: lbUor/rnIns gpogtr comihelo/termunw [doff. For "Map Legal Notices* click here: lbUorivrvnv rn‘m rode com/helnilerilnolires mans pima. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible far any purchases and/or shipping charges you authorize. Fees may apply for EFTA00326187 meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsale for the actions or inactions of such suppliers. We want yeu to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other pals, and may also provide incentives to our travel counselors. For more inkernation please visit www.americanehpress.com travelterms California CS741022318, Washington UW600.469.694, Iowa TAII032, Nevada WS2001-0126 Raft, 160420.001620 From: Natalia Molotkova Sent: 04/20/2016 09:58AM To change flights to new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on ay rough Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:21 AM Thu Sent from my Phone On Apr 20. 2016. at 9:18AM. Nataia Molotkova wrote: To: Lesley Groff Subject: Change ticket again!! From: Natalia Molotkova Sent: 04/20/2016 0918 AM EFTA00326188 Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relabonshi Mane er Hours: Monday through Friday 900ani to 5:30pm EST From: Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and Renato again! Depart 26th return 29th. Same flights of possible. Sorry with a capital Si! Sent from my Phone Begin forwarded message: DO NOT REPLY TO THIS EMAIL This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at - If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary for LACSONiRENATO A E-Ticket Numbers) LACS= Ticket AA 0017766067352-04APR LACSO/R Ticket 0017766982928.06APR LACSOIR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information EFTA00326189 Sunday 24 Apr 16 Flight Information Entry and Exit Information for Travel American Express strongly recommends that you periodically review wwwNisacentral rnm/am -2( for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.com/products/acrobafireadstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services, cessation of operations, accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God. fires, earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest. strikes, riots, theft, disease, accidents or failures related to the public internet. telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UW1600469691. Iowa: TAN 669 Registered Iowa Travel Agency. eaxamthiatemsay I visit the centurion Card =hag To learn more about e-mail security or report a suspicious email, please visit us at adrIirartnatral..r.20Clabillita8. O 2015 American Express. MI rights reserved When booking concierge services for Card Members, American Express uses a third party concierge 'trucecontractor (*Concierge Company,. In some cases, Concierge Company wa provide you with certain information about the service provider(%) fulfiang your concierge scream. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Sente providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express M any way The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsble for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any thins relatirg toservices or products provided by the service provider (inducing. but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member' is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Espress shall not be Gable for loss, damage, or other thin with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. EFTA00326190 Content is provided "AS IS,' without any opress or implied warranties. Portions of this content are provided by Gayott and may not be used without written permission. Used hereunder by license. For Google -Maps Terms of Use' dick here: IIMp://rnammgle.com/helpf terms maottmll. rar"Maplegal Notices' click here: IIMp://www.mammgle.com/helpAegalnotkes rnaps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform an your behalf, although you are responsible far any purchases and/or silicon's charges you authorize. fees may apply for meeting and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other ncentives for reaching sales targets ar other goals, and may also provide ncentives to our travel counselors. For more information please visit wvnv Imerranmarms rom/travelterms California [ST41022318, Washington US:0600469.694, Iowa TANC02, Nevada NVI2001-0126 Refit 160420-001620 L. From: Natalia Molotkova Sent: 04/2012016 09:18 AM Morning. Lesley!!! Working on it.. Regards. Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and Renato agaii! Depart 26th return 29th. Same flights 01 possible. Sony with a capital S!! Sent from my Phone Begin forwarded message: From: 'American Express Travel' Date: 113. 2016 at 9:42:19 AM EDT To: Subject: Itinerary INCL TICKETNO for DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at 1-877-877-0987. If aids tickets are purchased for this itinerary: Airine Baggage Fee/Rules may apply and can be accessed by visiting: https://rnyamextravelccmfbaggage Your travel arrangements we outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add ink to your bookmarked favorites for easy access in the future: EFTA00326191 View your Digital Itinerary Travel Arra ements for E-Ticket Number(s) LACSO/R 'Weal AA 0017766467352-04APR LACSO/R Ticket 0017766982928-06APR LACSO/R Ticket AAC017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Sunday 24 Apr 16 Flight Information Entry and Exit Information for Travel American Express strongly recommends that you periodically review www Vicacontral com/Amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service °mails even if you have requested not to receive email marketing offers from American Express. For details about our e-mai practices, please review the American Express Privacy Statement at blio://vnvw americanoxnross rnapayasy. See attached literary PDF or link for full terms and conditions. PDF itinerary attachment If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and instal this free software. EFTA00326192 jrnp'/Ammv artrta rwitendirtezarmhaVreadqgami Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. "Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes n fares. itineraries or schedules: or (2) acts of God. fires. earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest. strikes. riots. theft. disease. accidents or failures related to the public ittemet, telecommunications lines or facilities. or thid party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in Ending travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that caftan suppliers pay us commissions as well as incentives for reacting sales targets or other goals. and from tine to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supportng technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itneraries we recommend. California State Seller of Travel Registration Number: 1022318. Washngton State Seller of Travel Registration Number. UBIlt600469694. Iowa: TM 669 Registered Iowa Travel Agency. To learn more about e-mail security or report a suspicious &mak please visit us at Irnalk, ner-n raMintithing. C 20ISAmerkan Express. All rights reserved When booking concierge services for Card Members, American Ogress uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain Mformanan about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Servim providers are not employees or agents of Concierge Company or American Express, and am not authorized to act on behalf of Concierge Company or American Express in anyway. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the anions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any dais regal& to services or products provided by the service provider limluding, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company ancVor American Express. Concierge Companyand/or American Express shall not be liable for loss, damage, ar other dan with respect to any services or products provided to Card Member by service provider. Service provider rates andavailability are subject to change. Content is provided 'AS IS,' without any express or inplied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use* click here: (http://maps.mgle.com/heks/terms maps.html). For "Map Legal Notices' click here: (httpJ/www.maagocek.cornfhelo&galnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are respomibk for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the agicns or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may alio provide incentives to our trzwel coumebrs. For more infortnatian please visit vamamorkannoiess comitravitnams California aTe10223I8, Washington UBIN60Od69.694, Iowa WOOL Nevada NVN2001'0126 Rent 160420.001620 EFTA00326193