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EFTA00326412.pdf

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From: Lesley Grottc: > To: Amex Centurian Travel Subject: Re: Change ticket again!! CFPNHY (Incident: 160420-0016201 Date: wed. 20 Apr 2016 21:40:57 +0000 middle scats arc fine! thank you! they can try to change them at airport perhaps ;) On Apr 20. 2016. at 5:01 PM. Natalia Molotkova wrote: To: Lesley Groff Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: 04/20/2016 05:01 PM Lesley. at this pce-it retum flight - only middle seats or fro extra fee. Regards. Natalia (Natasha) Mobtkova Centurion Relationshi Mane er (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 10:27 AM Thx Sent from my Phone On Apr 20. 2016. at 10:25 AM. Natalia Molotkova wrote: To: Lesley Groff Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: 04/20/2016 10:25 AM OK, setting up exchange, new tickets will remain non refundable with $200 change fee. Regards. Natalia (Natasha) Molotkova Centurion Relabonshi Mana er (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 10:03 AM Yes. Proceed. Please mail voucher to Les off Thx Sent from my iPhone On Apr 20. 2016. at 9:58 AM. Natalia Molotkova .ria• wrote: To: Lesley Groff Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: 04/20/2016 09.58 AM EFTA00326412 To change flights to AA2421 26APR MIASTT 1245P 320P AA 943 29APR STIMIA 145P 447P new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mane er (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:21 AM Thx Sent from my Phone On Apr 20. 2016. at 9:18 AM. Natalia Molotkova wrote: p FPNHY.pdf> To: Lesley Groff Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: 04/20)2016 09:18AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relationship Mane er (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20)2016 09:15 AM Hi Natasha. We need to change the ticket for and again! Depart 26th return 29th. Same flights of possible. Sorry with a capital S!! Sent from my iPhone Begin forwarded message: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: bstRramyamextravel corn/baggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access In the future: EFTA00326413 View your Digital Itinerary rA ta for E-Ticket Number(s) Ticket AA 0017766467351 -04APR Ticket AA 0017766467352-04APR Ticket 0017766982927-06APR Ticket 0017766982928-06APR Ticket AA 0017769093646-13APR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Da:e Airline Airline Record Locator Flight/Class Origin Desbnatlon Departing ArrMng Estimated Time Stops Seats Confirmed Sunday 24 Apr 16 Flight Information Date Airline Airline Record Locator Flight/Class Origin Desbnatlon Departing ArrMng Estimated Time Stops Seats Confirmed 21 Apr 2016 American Airlines CFPNHY AA2421 G Economy Class Miami. likami Internat.:nal Charlotte Amalie. Cyrd E King Airport 12:45 PM 03:20 PM 2 Hrs 35 Mlns Non-stop Unassigned 24 Apr 2016 American Airlines CFPNNY AA943 G Econc.ny Class Charlotte Amalie. Cyrd E KingAirport Miami. Mani International 01:45 PM 04:47 PM 3 Hrs 2 Mlns Non-stop 290. 29F Entry and Fait Informatinn for Travel American Express strongly recommends that you periodically review www.Visacentral.comlamex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. See attached Itinerary PDF or link for full terms and conditions. EFTA00326414 PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http:fiwww.adobe.comtproducts/acrobat/readstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays, overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest, strikes, riots, theft, disease, accidents or failures related to the public intemet, telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number 1022318. Washington State Seller of Travel Registration Number: UBIX600469694. Iowa: TAX 669 Registered Iowa Travel Agency. Ikbeapagagenag I Wit the Centurion Card wohnite To learn more about email security or report a suspicious e-mail, please visit us at amsixaosx=1dbahlas. 0 2015 American Express. All rights reserved When booking cominge services far Card Members, American Express uses a third party concierge servke contractor ('Concierge Company's'. In some cases, Concierge Company will provide you with certain information about the service provider's) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company arel/cir American Express is the responsib&y of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Comparry or American Express in anyway. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company arel/cir American Express are in noway responsible for We actionsof the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy Sew any clams relent; to services or products provided by the service monde, Including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, Cl other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS,' without any =press or implied warranties. Portionsof this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use' click her fhtto://numpoople.corn/help/terms maos.htmg. For "Map Legal Notices' click here: IbllliithOrtiLMIRI,S29elemoThella(lettallIalifes_rnaasAIIMJ). There is typically no cost to you for most bookng treats Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planningg. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsitile for the actions or reactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other attentive./ for reaching sales targets or other goals, and may also provide incentives to our travel counselors. far more nformaticn please visit sy‘wi arnerkanexCIIPM com/tnveltemps California aT01022318, Washington U641600.469.694, Iowa TA.002, Nevada NV42001-0126 Refs 160420-001620 EFTA00326415 From: Natalia Molotkova Sent: 04/2012016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mana er (877) 877-0987 Hours: Monday through Friday 9:COam to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for 'MI and again! Depart 26th return 29th. Same flights of possible. Sorry with a capital St! Sent from my iPhone Begin forwarded message: From: "American Express Traver <itnerarydroyaejzom> Date: A rtl 13. 2016 al 9.42:19 AM EDT To: Subject: Itinerary INC L TICK E TNO for 21APR16 CFPNHY DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at 1-877-877-0987. If aids tickets are purchased for this itinerary: Airfine Baggage Fee/Rules may apply and can be accessed by visit:1g: btlas://m aggage Your travel arrangements we outlined betow n the email. Please refer to attached PDF attachment and itinerary for more details regarcfmg your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the fink to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary Travel Arran ements for EFTA00326416 E-Ticket Number(s) Ticket AA 0017766467351-04APR Ticket AA 0017766467352-04APR Ticket 0017766982927-06APR Ticket 0017766982928-O6APR -Ticket AA 0017769093646-13APR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Date Airline Airline Record Locator FlightiCksss Origin Destination Departrig Arriving Estimated lime Stops Seats Confirmed Sunday 24 Apr 16 Flight Information Date Airline Airline Record Locator FlightiCksss Origin Destination Departing Arriving Estimated lime Stops Seats Confirmed 21 Apr 2016 American Aldine, CFPNHY AA2421 G Economy Class Man, Miami International Charlotte Amalie. Cyril E King Arporl 12:45 PM 03:20 PM 2 Hrs 35 Ws Non-stop Unassigned 24 Apr 2016 American Airlines CFPNHY AA943 G Economy Class Charlotte Amalie. Cyril E King Areal Memi. Miami International 01:45 PM 04:47 PM 3 Ws 2 Mite Non-stop 29D. 29F Fntry and Fxrt Informatinn for Travel American Express strongfy recommends that you periodically review www.Vsacentralcomfamex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or I-complete information contained on that site. You may receive customer service ,mails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at httplAvww.americanexpress.com/plvacy. See attached irerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. btip./Mwwadnha cortmdirtaMrmhaunkaristeadtal Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at checkout from the property. You may wish to itquire with the hotel before your trip regarding the EFTA00326417 existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries. affiliates and representatives (collectively. 'Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting. directly or idirectly. from (1) the acts of omissions of travel suppfiers, including but not limited to delays. overbooking's. cancellation of services, cessation of operations, accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes. floods, climatic aberrations. acts of governmental authorities. civil unrest. strikes. riots, theft, disease. accidents a failures related to the public internist, telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppbers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as art I-dependent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as .-icentives for reaching sales targets or other goals. and from tine to time may also provide incentives to our travel counselors. Certai suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as ranting them access to our marketing channels. participati-ig in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for suppler products and services. Fran time to time we may enter ito other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppbers we identify and the itineraries we recommend. Califomla State Serer of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBIN600489694. Iowa: TAN 669 Registered Iowa Travel Agency. iy will • and/or afore ompany or sible for the xl by the vice provider ny services ar hereunder by here: (http:Thwnv.marag_ooftte.canlhelpflegalnatices maps.htmll. Mere is typitagy no cost to you for most backing efforts Concierge Company and American Express perform on you behalf, although you are responsible For any purchasesa shipping charges youauthorize. Fees may apply for meetingsand evaTslanns .i eres wh ight to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit mem americanexores‘ aim/traveller= California CST$1022318, Washington UBIN600-069'694, Iowa TAIOO2, Nevada NVII2001-0126 Ref/ 160020-002620 2 From: Natalia Molotkova Sent: 04/20/2016 09:58 AM To change flights to AA2421 26APR MIASTT 1245P 320P AA 943 29APR STTMIA 145P 447P new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards. Natalia (Natasha) Molotkova EFTA00326418 Centurion Relationship Mena er (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:21 AM Thx Sent from my iPhone On Apr 20. 2016. at 9:18 AM. Natalia Molotkova < t• wrote: p < CFPNHY.pdf> To: Lesley Groff Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mans er (877) 877-0987 Hours: Monday through Friday 9:OOam to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and again! Depart 26th return 29th. Same flights of possible. Sorry with a capital SI! Sent from my iPhone Begin forwarded message: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at 1-877-877-0987. tf airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https:Mnyamextravel.comfbaggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary Travel Arta ements for E-Ticket Number(s) Ticket AA 0017766467351.04APR Ticket AA 0017766467352-04APR Ticket 0017766982927-06APR EFTA00326419 Ticket 0017766982928-06APR Ticket AA 0017769093646-13APR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Date Airline Airline Record Locator Flight/Cuss Origin Destination Departing Aniving Estimated Time Stops Seats Confirmed Sunday 24 Apr 16 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Aniving Estimated lime Stops Seats Confirmed 21 Apr 2016 American Mines CFPNHY AA2421 G Economy Class Memr. Miami International Charlotte Amalie. Cyril E King Arrow 12:45 PM 03:20 PM 2 Hrs 35 Ws Non-stop Unassigned 24 Apr 2016 American Airlines CFPNHY AA943 G Economy Class Charlotte Amalie. Cyril E King Arpcn Memr. Miami International 01:45 PM 04:47 PM 3 Hrs 2 Mns Non-stop 29D. 29F Entry and Exit Information for Travel American Express strongly recommends that you periodically review ynew.Visacentral com/ameic for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at brtp.//www americanetpress comigabacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: if you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. ftttpawww adobe com/productsfacrobaUreadstepfttml Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and representatives (collectively. 'Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting, directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's, cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules; or (2) acts of God. fires. earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest, strikes, riots, theft, disease. accidents or failures related to the public intemet. telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex. EFTA00326420 Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UE1'8600469694. Iowa: TM, 669 Registered Iowa Travel Agency. 2thigollanat I Visit the Centurion Cord website To learn more about email security or report a suspicious email, please visit us at americanexpress.comtphisting. O 20IS Amerkan Express. All rights reserved When backing concierge services for Card Members, American Express uses a third party concierge service contractor ''Concierge Company'). In some cases, Concierge Company will provide you with cereals information about the service provider's) fulfilling your concierge service. The actual decision to use anyservice provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choasing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in anyway. The Card Member accepting and ut/izing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible far the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy far any claims relating to services or products provided by the service provider (in:luding, but not knited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable far loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and avolabaity are subject to change. Content is provided 'AS IS," without any express or implied warranties. Portions of this content are provided by GayotC and may not be used without written permission. Used hereunder by kense. For Goagle Maps Terms of Use" click here: (blip:/frnaimunk.comihojgftoms p3amailmj). For 'Map Legal Notices' click here: (tear//wow nuns UniCadighdRarlakiajaUnirathimji. There is typicaty no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply far meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other ncentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit !mew wnericannicorevt ramitravelterms California CSTM1022318, Washington UBIN6C0-469434, Iowa TA.002, Nevada NV*2001-0126 NM 160420'001620 From: Natalia Molotkova Sent: 04/20/2016 09:18AM Morning, Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST EFTA00326421 From: Lesley Groff Sent: 04/2012016 09:15 AM Hi Natasha. We need to change the ticket for 'MI and again! Depart 26th return 29th. Same flights of possible. Sorry with a capital S!! Sent from my iPhone Begin forwarded message: From: 'American Express Traver citineranamyamextravelcom> To: Date: A ril 13. 2016 at 9:42:19AM EDT Subject: Itinerary INC L TICKETNO for 21APR16 CFPNHY DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: bttpallowsmextravel comfbaggsge Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure websrle. Please dick on the fink to view your trip details and add fink to your bookmarked favorites for easy access in the future: View your Dig.tal Itinerary Travel Arran ents foe E-Tleket Number(s) Ticket AA 0017766467351-04APR Ticket AA 0017766467352-04APR Ticket 0017766982927-C6APR Ticket 0017766982928-O6APR Ticket AA 0017769093646-13APR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Estimated Time Stops Seats Confirmed 21 Apr 2016 American Airlines CFPNHY AA2421 G Economy Class Miami. Miami Internat.:nal Charlotte Amalie. Cyrd E King Airport 12:45 PM 03:20 PM 2 Hrs 35 Mlns Non-stop Unassigned EFTA00326422 Sunday 24 Apr 16 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Estimated Time Stops Seats Confirmed 24 Apr 2016 American Airlines CFPNHY AA943 G Economy Class Charlotte Ainslie. Cyr/ E KingAirport Miami. Miami Intematicnal 01:45 PM 04:47 PM 3 Hrs 2 Mins Non-stop 29D. 29F ErS and Exit Information for Travel American Express strongly recommends that you periodically review www.Visacentral con-darnel; for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at intolivninitamericanexpress.ogaRIEMY. See attached itinerary PDF or link for fug terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. httaliwww.adobe.comiproducts/acrobatireadstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be fable for any loss. injury. expense or damage to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not finned to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God. fres. earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest. strikes. riots. theft. disease. accidents or failures related to the public intemet. telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reacting sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketin channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation frown suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to tine we may enter into other business relationships with suppliers and these arrangements. including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number 1022318. Washington State Seger of Travel Registration Number: UEM600469694. Iowa: TM 669 Registered Iowa Travel Agency. <aCFPNHYPtlf , apiacaggentog I Wit the Centurion Card welsaite To learn more about e-maa security or report a suspicious e-mail, please visit us at arriericanexpress.corn/phS. 0 2015 American Express. All rights reserved When booking concierge services far Card Members, American Express uses a third party concierge sereke contractor ('Concierge Company,. In some cases, Concierge Company will provide you with certain information about the service providerfs) fulfil& your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express o the response:day of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the ante provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not imbed to negligence or faaure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/fir American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other clan with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS; without any express or implied warranties, Porticos of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use' click here: ftd1p.f/re,gpoele com/hrlohermyines WO For 'Map Legal Notices' click here: IhnoMeww rince,geogle corn/hrio/kTilnehrec mneybkol). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, ahhough you are responsible for any purchases and/or shipping charges you authorize. Fees may EFTA00326423 apply for meetings and event planning. We reserve the right to note profile and preference data for servicMg purposes. Arnerkan Express acts solely as saks agent for travel suppliers and is not responsible far the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissionsand other incentives for reaches sates targets or other goals, and may also provide incentiws to our travel counselors. For more information please visit www.amencanexpress.cornitravelterms California 6711022318, Washington U&4(O0.469 694. Iowa 11.4002, Nevada NW/2001-0126 Rani 160420-001620 From: Natalia Molotkova Sent: 04/20/2016 10:25 AM OK, setting up exchange, new tickets will remain non refundable with $200 change fee. Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mane er (877) 877-0987 Hours: Monday through Friday 9:COam to 5:30pm EST From: Lesley Groff Sent: 04/2012016 10:03 AM Yes. Proceed. Please mai voucher to Lest roff mx Sent from my Phone On Apr 20, 2016. at 9:58AM, Natalia Molotkova wrote: To: Lesley Groff Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: 04/20/2016 09:58 AM To change flights to AA2421 26APR MIASTI 1245P 320P AA 943 29APR STTMIA 145P 447P EFTA00326424 new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards. Natalia (Natasha) Molotkova Centurion Relabonshi Mane er (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:21 AM Thx Sent from my Phone On Apr 20. 2016. at 9:18 AM. Natalia Molotkova wrote: p FPNHY.pdf> To: Lesley Groff Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mane er (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/2012016 09:15 AM Hi Natasha. We need to change the ticket for MI and MI again! Depart 26th return 29th. Same flights of possible. Sorry with a capital St! Sent from my Phone Begin forwarded message: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at 1477-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https:llmyamextravelcomfbaggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary Travel Arra ements for EFTA00326425 E-Ticket Number(s) Ticket AA 0017766467351-04APR Ticket AA 0017766467352-04APR Ticket 0017766982927-06APR Ticket 0017766982928-06APR Ticket AA 0017769093646-13APR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Aniving Estimated Time Stops Seats Confirmed Sunday 24 Apr 16 Flight information Date Airline Airline Record Locator Flight/Class Origin Destination Depart rig Aniving Estimated Time Stops Seats Confirmed 21 Apr 2016 American Airlines CFPNHY AA2421 G Economy Class Man. Miami International Charlotte Amalie. Cyril E King Airport 12:45 PM 03:20 PM 2 Hrs 35 Ws Non-stop Unassigned 24 Apr 2016 American Airlines CFPNHY AA943 G Economy Class Charlotte Amalie. Cyril E King Airport Miami. Miami International 01:45 PM 04:47 PM 3 Ws 2 Mss Non-stop 29D. 29F gaily and Fxit Information for Travel American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: if you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. blIp.//www arinhn r ininpulitrislarrnhatireadstaPItIMI Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. EFTA00326426 Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively. ''Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury. expense or damage to persons or properly resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers. Including but not limited to delays. overbooking's, cancellation of services. cessation of operations, accidents or failures of equipment. or changes in fares. itineraries or schedules; or (2) ads of God, fires. earthquakes. floods, climatic aberrations, acts of governmental authorities. civil unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet, telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an Independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as Incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter Into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI6600469694. Iowa: TAM 669 Registered Iowa Travel Agency. Privacy Sussman I yen the Centurion Card wens*• To learn more about email security or report a suspicious email, please visit us at 1030.tealltagt01.210/P.011108. 0 20ISAmerkan Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company'). In some cases, Concierge Company will provide you with certain information about the service provider's) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibilty of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in anyway. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible far the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy far any claims relating to services or products provided by the service provider (ircluding, but not [rushed to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided 'AS IS," without any express or implied warranties. Portions of this content are provided by GawatO and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here: (http://maagoosk.corn/help/terms mapshtml). For 'Map Legal Notices' click here: (http://www.mansgoogle.comihelpAggalnatices maps.hUng. There n typicaty no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event plannitg. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other pals, and may also provide incentives to our travel counselors. For more information please visit Aww,gmajggingsmaggithugsjggn California CSTS1022318, Washalgton UBIN6C0-469-694, Iowa TAI002, Nevada NY12001.0126 160420'001620 From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning, Lesley!!! Working on it... EFTA00326427 Regards. Natalia (Natasha) Molotkova Centurion Relabonshi Mane er (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and again! Depart 26th return 29th. Same flights of possible. Sorry with a capital SI! Sent from my iPhone Begin forwarded message: From: -American Express Traver <itinerararnyamextravelcom> To: Date: April 13. 2016 at 9:42:19 AM EDT Subject: Itinerary INC L TICKETNO for 21APR16 CFPNHY DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: bl3P5SMWSMIESIMVIIL220a399890 Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the fink to view your trip details and add finer to your bookmarked favorites for easy access in the future: Vleli your Dig tail Itinerary Travel Arran ents for E-Ticket Number(s) Ticket AA 0017766467351-04APR Ticket AA 0017766467352-04APR Ticket 0017766982927-C6APR Ticket 0017766982928-O6APR Ticket AA 0017769093646-13APR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Date Airline Airline Record Locator Flight/Class Origin Desbnation Departing Arriving 21 Apr 2016 American Airlines CFPNHY AA2421 G Economy Class Miami. Miami Internat.:nal Charlotte funalie.Cyrd E King Airport 12:45 PM 03:20 PM EFTA00326428 Estimated Time Stops Seats Confirmed Sunday 24 Apr 16 Flight Information Date Airline Airline Record Locate FlighuCless Origin Destination Departing Arriving Estimated Time Stops Seats Confirmed 2 Hrs 35 Mins Non-stop Unassigned 24 Apr 2016 American Airlines CFPNHY AA943 G Economy Class Charlotte Amalie. Cyril E KingAirport Miami. Miami International 01:45 PM 04:47 PM 3 Hrs 2 Mins Non-stop 290.29F att ar and Fxit Information for Travel American Express strongly recommends that you periodically review wew.Visacentralcomfamex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any riaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at httpi/www.americanexpress.ccen/privacy. See attached itinerary PDF or link for ful terms and conditions. PDF itinerary attachment: If you we unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http.r/www adobe rrkeefprorkiciciarrobathradsteo Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facibty fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Amer act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property resulting. directly or indiectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules; or (2) acts of God. fres. earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest. strikes. riots. theft disease. accidents or failures related to the public internat. telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifyin travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reacting sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to tine we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itneraries we recommend. Caifomia State Seller of Travel Registration Number 1022318. Washington State Seger of Travel Registration Number: UBI#600469694. Iowa: TM 669 Registered Iowa Travel Agency. SFPNNY.Ixtf , Privacy Statement I Visit the Centurion Card website To learn more about e-marl security or report a suspicious e-mail, please visit us at americanexpress.corthishing. 0 1015 American Express. All rights reserved When hooking concierge services far Card Members, Amergan Express uses a third party concierge service contractor ('Concierge Company''. In some cases, Concierge Company will provide you with certain information about the service providerfs) fulfils your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Ogress is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizirg a service provider EFTA00326429 acknowledges that Corderge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other clan with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS,' without any express or implied warranties. Portions of this content are provided by Gayot0 and may not be used without written permission. Used hereunder by license. For Google ^Maps Terms of Use click here: (badithapa,gotaconthelgtar mgyat.thi), For 'Map Legal Notices click here: ItarlAnww m nckgacsitzgobsigtaggalnotersjrnallimi). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, ahhough you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for senriong purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissionsand other incentives for reaching sales targets or other goals, and may abo provide incentives to our travel counselor& For more Wu:motion please visit iwiwanwricznexpress.com/travelterms California GT/10223th, Washington UBIII600-46949a, Iowa TA11002, Nevada Nth/2001.0126 Z1160420.001620 From: Natalia Molotkova Sent: 04/2012016 09:58 AM To change flights to AA2421 26APR MIASIT 1245P 320P AA 943 29APR STFMIA 145? 447P new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be mailed to you (will need mailing address). OK to proceed? Regards. Natalia (Natasha) Molotkova Centurion Relationship Mana er (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:21 AM mac Sent from my Phone On Apr 20. 2016. at 9:18 AM. Natalia Molotkova wrote: CFPNHY.pdf> EFTA00326430 To: Lesley Groff Subject: Change ticket again!! CFPNHY From: Natalia Molotkova Sent: 04/2O/2016 09:18 AM Morning. Lesley!!! Working on it... Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mane er (877) 877-0987 Hours: Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/2O/2016 09:15 AM Hi Natasha. We need to change the ticket for and IMM again! Depart 26th return 29th. Same flights of possible. Sorry with a capita! S!! Sent from my iPhone Begin forwarded message: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. H you have any questions, please contact Centurion Travel Service at 1-877477-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: Mtpramy.amextravel.cornibaggage Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Digital Itinerary Travel Arran ents for E-Ticket Number(s) Ticket AA 0017766467351-04APR Ticket AA 0017766467352-04APR Ticket 0017766982927-06APR Ticket 0017766982928-06APR Ticket AA 0017769093646-13APR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY AVALID PASSPORT Flight Information Date 21 Apr 2016 Airline American Airlines EFTA00326431 Airline Record Locator Flight/Class Origin Destination Departing At Ming Estimated Time Stops Seats Confirmed Sunday 24 Apr 16 Flight Information Date Airline Airline Record Locator Flighttlass Origin Destination Departing Arriving Estimated Time Stops Seats Confirmed CFPNHY liA2421 G Economy Class Miami, Miami International Charlotte Amalie. Cyr/ E kingAirport 12:45 PM 03:20 PM 2 Hrs 36 Mins Non-stop Unassigned 24 Apr 2016 American Airlines CFPNHY AA943 G Economy Class Charlotte Amalie. Cynr E King Airport Miami. Miami internat.:nal 01:45 PM 04:47 PM 3 Hrs 2 Mins Non-stop 29D.29F Entry and Exit Information for Travel American Express strongly recommends that you periodically review wear isactintrALcoo/Aterm for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at bllpqfwww amerirarie.P.0ISA.00MIPtincY. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://wvnv.adobe.cornIproducts/acrobadreadstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-Imposed charges, including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement American Express Travel Related Services Company. Inc. and its parent subsidiaries, affiliates and representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations. accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God. fires, earthquakes. floods, climatic aberrations, acts of governmental authorities, civil unrest strikes, riots, theft disease. accidents or failures related to the public intemet, telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in Identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: U89(600469694. Iowa: TM, 669 Registered Iowa Travel Agency. PrivacyStatement I Visit the Centurion Card website To learn more about e-marl security or report a suspicious e-mail, please visit us at arnericanexpress.corn/pt 0 1015 American Express. All netts reserved EFTA00326432 When booting concierge services for Card Members, American Express uses a third party concierge steam contractor ('Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provided') fulfil& your concierge sera. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsisility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Expressare in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (induding, but not fmted to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable fa loss, damage, or other clan with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS,' without any express or implied warranties. Porticos of this content are provided byGavot° and may not be used without written permission. Used hereunder by kens*. For Google ^Maps Terms of Use' click here: (http.//namsmsle.com/help/terms maps.html). For 'Map Legal Notices" click here: IhttplAvww.maagoogk.corn/helpAgalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, ahhough you are responsible for any purchases and/or shipping charges you autbarize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for senricig purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inseams of such suppliers. We want you to be aware that certain suppliers pay us commissionsand other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit yagtaingEggsgogssarri Caffornia G7.10223I8, Washington UBUI600-469494, Iowa TAN002, Nevada NV12001-0126 cfil 160420-001620 From: Natalia Molotkova Sent: 04/20/2016 09:18 AM Morning, Lesley!!! Working on it... Regards. Natalia (Natasha) Mobtkova Centurion Relationshi Mana er (877) 877-0987 Hours. Monday through Friday 9:00am to 5:30pm EST From: Lesley Groff Sent: 04/20/2016 09:15 AM Hi Natasha. We need to change the ticket for and again! Depart 26th return 29th. Same fights of possible. Sorry with a capital S!! Sent from my Phone Begin forwarded message: From: "American Express Travel' <ftinerary.ignmexuszteearam> Date: April 13.2016 at 9:42:19 AM EDT To: Subject: Itinerary INCL TICKETNO for 21APRI6 CFPNHY DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. EFTA00326433 If airine tickets are purchased for this itnerary: Aline Baggage Fee/Rules may apply and can be accessed by visiting: b19152/.031t802823133ItiP201theggage Your travel arrangements we outlined below n the email. Please refer to attached PDF attachment and bleary for more details regardin your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: ere year D gr.al Itirera-y TravelArran ernents for E-Ticket Number(s) Ticket AA 0017766467351-04APR Ticket AA 0017766467352-04APR Ticket 0017766982927-06APR Ticket 0017766982928-CGAPR Ticket AA 0017769093646-13APR Ticket AA 0017769093647-13APR Thursday 21 Apr 16 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Date Aldine Aldine Record Locator Flight/Class Linen Destination Departing Amving Estimated Time Stops Seats Confirmed Sunday 24 Apr 16 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Aniving Estimated Time Stops Seats Confirmed 21 Apr 2016 American Aldine, CFPNHY AA2421 G Economy Class Miami. Miami International Charlotte Amalie. Cyril E King Avocet 12:45 PM 03:20 PM 2 Hrs 35 Klins Non-stop Unassigned 24 Apr 2016 American Aldine, CFPNHY AA943 G Economy Class Charlotte Amalie. Cyril E King Arpon Miami. Miami International 01:45 PM 04:47 PM 3 Hrs 2 Mns Non-stop 29D. 29F Entry and Ficit Information for Travel American Express strongly recommends that you periodically review www Visacentral corn/am for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. EFTA00326434 You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at blle'llwww americanexoracs ro0111/02agY. See attached irerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. httpliWww.adobe.coMprockicta/acrobatireadatqp.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or properly resulting. diectly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest. strikes. riots. theft. disease. accidents or failures related to the public internal. telecommunications lines or facilities. or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel supplers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels. participating in marketig programs and appealing technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for suppler products and services. From time to time we may enter into other business relationships with suppliers and these arrangements. kit:iding levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seder of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBIO600069690. Iowa: TAO 669 Registered Iowa Travel Agency. < -CFPF.IFIY.Pdf> Ethacthetemem I Unit the Centurinn rard webUte To learn more about email security or report a suspicious email, please visit us at ammicanexpess.comtphishing. O 201S Amerkan Express. All rights reserved When booking conckrge services for Card Members, American Express uses a third party concierge service contractor Ftonckrge Company'). In some cases, Concierge Company will provide you with certain forrnabon about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Servke providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way.The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are if no way responsible for the actions of the service provider used by the Card Member, andexpressly understands and agrees that the exclusive remedyfor any claims relating to services or products provided by the service provider Including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or Amerkan Expressshall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided 'AS 6," without any express or imaged warranties. Portions of this content are provided by GayotC and may not be used without written permission. Used hereunder by license. For Google 'Maps Terms of Use' click here: Ihttp://rnapsamgle.com/helpiterms maos.htrrill. For "Map Legal Notices' click here: Mil p://www.maps.mgle.oanf/helaegalnotkes rnaps.html). There is typically no cost to you for most booking efforts Concierge Company and American (wren perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may applyfor meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppler. pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit gaggajaanamaren rem/haw-Items California GT1102231% Washington USW600-469494, Iowa TAH002, Nevada NVN2001-0126 Ref/ 160420-001620 EFTA00326435

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