EFTA00326412.pdf
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Extracted Text (OCR)
From: Lesley Grottc:
>
To: Amex Centurian Travel
Subject: Re: Change ticket again!! CFPNHY (Incident: 160420-0016201
Date: wed. 20 Apr 2016 21:40:57 +0000
middle scats arc fine! thank you! they can try to change them at airport perhaps ;)
On Apr 20. 2016. at 5:01 PM. Natalia Molotkova
wrote:
To: Lesley Groff
Subject: Change ticket again!! CFPNHY
From: Natalia Molotkova
Sent: 04/20/2016 05:01 PM
Lesley. at this pce-it retum flight - only middle seats or fro extra fee.
Regards.
Natalia (Natasha) Mobtkova
Centurion Relationshi Mane er
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/20/2016 10:27 AM
Thx
Sent from my Phone
On Apr 20. 2016. at 10:25 AM. Natalia Molotkova
wrote:
To: Lesley Groff
Subject: Change ticket again!! CFPNHY
From: Natalia Molotkova
Sent: 04/20/2016 10:25 AM
OK, setting up exchange, new tickets will remain non refundable with $200 change fee.
Regards.
Natalia (Natasha) Molotkova
Centurion Relabonshi Mana er
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/20/2016 10:03 AM
Yes. Proceed. Please mail voucher to
Les
off
Thx
Sent from my iPhone
On Apr 20. 2016. at 9:58 AM. Natalia Molotkova .ria•
wrote:
To: Lesley Groff
Subject: Change ticket again!! CFPNHY
From: Natalia Molotkova
Sent: 04/20/2016 09.58 AM
EFTA00326412
To change flights to
AA2421 26APR MIASTT 1245P 320P
AA 943 29APR STIMIA
145P 447P
new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of
$70 per person. Will be mailed to you (will need mailing address).
OK to proceed?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationshi Mane er
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/20/2016 09:21 AM
Thx
Sent from my Phone
On Apr 20. 2016. at 9:18 AM. Natalia Molotkova
wrote:
p
FPNHY.pdf>
To: Lesley Groff
Subject: Change ticket again!! CFPNHY
From: Natalia Molotkova
Sent: 04/20)2016 09:18AM
Morning. Lesley!!! Working on it...
Regards.
Natalia (Natasha) Molotkova
Centurion Relationship Mane er
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/20)2016 09:15 AM
Hi Natasha. We need to change the ticket for
and
again! Depart 26th return 29th. Same flights of possible. Sorry with
a capital S!!
Sent from my iPhone
Begin forwarded message:
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming
messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
bstRramyamextravel corn/baggage
Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for
more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a
secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy
access In the future:
EFTA00326413
View your Digital Itinerary
rA
ta for
E-Ticket Number(s)
Ticket AA 0017766467351 -04APR
Ticket AA 0017766467352-04APR
Ticket 0017766982927-06APR
Ticket 0017766982928-06APR
Ticket AA 0017769093646-13APR
Ticket AA 0017769093647-13APR
Thursday 21 Apr 16
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT
Flight Information
Da:e
Airline
Airline Record Locator
Flight/Class
Origin
Desbnatlon
Departing
ArrMng
Estimated Time
Stops
Seats
Confirmed
Sunday 24 Apr 16
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Desbnatlon
Departing
ArrMng
Estimated Time
Stops
Seats
Confirmed
21 Apr 2016
American Airlines
CFPNHY
AA2421 G Economy Class
Miami. likami Internat.:nal
Charlotte Amalie. Cyrd E King Airport
12:45 PM
03:20 PM
2 Hrs 35 Mlns
Non-stop
Unassigned
24 Apr 2016
American Airlines
CFPNNY
AA943 G Econc.ny Class
Charlotte Amalie. Cyrd E KingAirport
Miami. Mani International
01:45 PM
04:47 PM
3 Hrs 2 Mlns
Non-stop
290. 29F
Entry and Fait Informatinn for Travel
American Express strongly recommends that you periodically review www.Visacentral.comlamex for the most up to
date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express
cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or
incomplete information contained on that site.
You may receive customer service emails even if you have requested not to receive email marketing offers from
American Express. For details about our e-mail practices, please review the American Express Privacy Statement
at http://www.americanexpress.com/privacy.
See attached Itinerary PDF or link for full terms and conditions.
EFTA00326414
PDF itinerary attachment:
If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to
download and install this free software.
http:fiwww.adobe.comtproducts/acrobat/readstep.html
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility
fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to
inquire with the hotel before your trip regarding the existence and amount of such charges.
Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries, affiliates and
representatives (collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall
not be liable for any loss, injury. expense or damage to persons or property resulting. directly or indirectly, from (1) the
acts of omissions of travel suppliers. including but not limited to delays, overbooking's. cancellation of services.
cessation of operations. accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of
God, fires, earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest, strikes, riots, theft,
disease, accidents or failures related to the public intemet, telecommunications lines or facilities. or third party
technology systems, or any other cause beyond the control of Amex.
Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your
individual needs. We consider various factors in identifying travel suppliers to you and recommending specific
itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to
time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for
various marketing and administrative services that we perform for them, such as granting them access to our marketing
channels, participating in marketing programs and supporting technology initiatives. In addition, we receive
compensation from suppliers when customers use the American Express Card or other American Express products to
pay for supplier products and services. From time to time we may enter into other business relationships with suppliers
and these arrangements, including levels and types of compensation and incentives we receive. are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier
availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify
and the itineraries we recommend.
California State Seller of Travel Registration Number 1022318. Washington State Seller of Travel Registration Number:
UBIX600469694. Iowa: TAX 669 Registered Iowa Travel Agency.
Ikbeapagagenag I Wit the Centurion Card wohnite
To learn more about email security or report a suspicious e-mail, please visit us at amsixaosx=1dbahlas.
0 2015 American Express. All rights reserved
When booking cominge services far Card Members, American Express uses a third party concierge servke contractor ('Concierge Company's'. In some cases, Concierge
Company will provide you with certain information about the service provider's) fulfilling your concierge service. The actual decision to use any service provider referred by
Concierge Company arel/cir American Express is the responsib&y of each Card Member. Concierge Company and American Express strongly recommend that you carefully
consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not
authorized to act on behalf of Concierge Comparry or American Express in anyway. The Card Member accepting and utilizing a service provider acknowledges that
Concierge Company arel/cir American Express are in noway responsible for We actionsof the service provider used by the Card Member, and expressly understands and
agrees that the exclusive remedy Sew any clams relent; to services or products provided by the service monde, Including, but not limited to negligence or failure to deliver
on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American
Express. Concierge Company and/or American Express shall not be liable for loss, damage, Cl other claim with respect to any services or products provided to Card Member
by service provider. Service provider rates and availability are subject to change.
Content is provided "AS IS,' without any =press or implied warranties. Portionsof this content are provided by GayotO and may not be used without written permission.
Used hereunder by license. For Google Maps Terms of Use' click her fhtto://numpoople.corn/help/terms maos.htmg. For "Map Legal Notices' click
here: IbllliithOrtiLMIRI,S29elemoThella(lettallIalifes_rnaasAIIMJ). There is typically no cost to you for most bookng treats Concierge Company and American Express
perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planningg. We
reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsitile for the
actions or reactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other attentive./ for reaching sales targets or other goals, and
may also provide incentives to our travel counselors. far more nformaticn please visit sy‘wi arnerkanexCIIPM com/tnveltemps California aT01022318, Washington
U641600.469.694, Iowa TA.002, Nevada NV42001-0126
Refs 160420-001620
EFTA00326415
From: Natalia Molotkova
Sent: 04/2012016 09:18 AM
Morning. Lesley!!! Working on it...
Regards.
Natalia (Natasha) Molotkova
Centurion Relationshi Mana er
(877) 877-0987
Hours: Monday through Friday 9:COam to 5:30pm EST
From: Lesley Groff
Sent: 04/20/2016 09:15 AM
Hi Natasha. We need to change the ticket for 'MI
and
again! Depart 26th return 29th. Same flights of possible. Sorry with a capital St!
Sent from my iPhone
Begin forwarded message:
From: "American Express Traver <itnerarydroyaejzom>
Date: A rtl 13. 2016 al 9.42:19 AM EDT
To:
Subject: Itinerary INC L TICK E TNO for
21APR16 CFPNHY
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have
any questions. please contact Centurion Travel Service at 1-877-877-0987.
If aids tickets are purchased for this itinerary:
Airfine Baggage Fee/Rules may apply and can be accessed by visit:1g:
btlas://m
aggage
Your travel arrangements we outlined betow n the email. Please refer to attached PDF attachment and itinerary for more details regarcfmg your
travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the fink to view your trip
details and add link to your bookmarked favorites for easy access in the future:
View your Digital Itinerary
Travel Arran ements for
EFTA00326416
E-Ticket Number(s)
Ticket AA 0017766467351-04APR
Ticket AA 0017766467352-04APR
Ticket 0017766982927-06APR
Ticket 0017766982928-O6APR
-Ticket
AA 0017769093646-13APR
Ticket AA 0017769093647-13APR
Thursday 21 Apr 16
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT
Flight Information
Date
Airline
Airline Record Locator
FlightiCksss
Origin
Destination
Departrig
Arriving
Estimated lime
Stops
Seats
Confirmed
Sunday 24 Apr 16
Flight Information
Date
Airline
Airline Record Locator
FlightiCksss
Origin
Destination
Departing
Arriving
Estimated lime
Stops
Seats
Confirmed
21 Apr 2016
American Aldine,
CFPNHY
AA2421 G Economy Class
Man, Miami International
Charlotte Amalie. Cyril E King Arporl
12:45 PM
03:20 PM
2 Hrs 35 Ws
Non-stop
Unassigned
24 Apr 2016
American Airlines
CFPNHY
AA943 G Economy Class
Charlotte Amalie. Cyril E King Areal
Memi. Miami International
01:45 PM
04:47 PM
3 Ws 2 Mite
Non-stop
29D. 29F
Fntry and Fxrt Informatinn for Travel
American Express strongfy recommends that you periodically review www.Vsacentralcomfamex for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or I-complete information contained on that site.
You may receive customer service ,mails even if you have requested not to receive email marketing offers from American Express. For details
about our e-mail practices, please review the American Express Privacy Statement at httplAvww.americanexpress.com/plvacy.
See attached irerary PDF or link for full terms and conditions.
PDF itinerary attachment:
If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free
software.
btip./Mwwadnha cortmdirtaMrmhaunkaristeadtal
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be applicable to
your stay and payable to the hotel operator at checkout from the property. You may wish to itquire with the hotel before your trip regarding the
EFTA00326417
existence and amount of such charges.
Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries. affiliates and representatives
(collectively. 'Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury.
expense or damage to persons or property resulting. directly or idirectly. from (1) the acts of omissions of travel suppfiers, including but not
limited to delays. overbooking's. cancellation of services, cessation of operations, accidents or failures of equipment. or changes in fares.
itineraries or schedules: or (2) acts of God. fires. earthquakes. floods, climatic aberrations. acts of governmental authorities. civil unrest. strikes.
riots, theft, disease. accidents a failures related to the public internist, telecommunications lines or facilities, or third party technology systems.
or any other cause beyond the control of Amex.
Intermediary Disclosure. Amex assists you in finding travel suppbers and making arrangements that meet your individual needs. We consider
various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as art I-dependent third
party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as .-icentives for reaching sales targets
or other goals. and from tine to time may also provide incentives to our travel counselors. Certai suppliers may also provide compensation to
us for various marketing and administrative services that we perform for them. such as ranting them access to our marketing channels.
participati-ig in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers
use the American Express Card or other American Express products to pay for suppler products and services. Fran time to time we may enter
ito other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive.
are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors, including supplier availability
and your preferences. The relationships we have with suppliers may also influence the suppbers we identify and the itineraries we recommend.
Califomla State Serer of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBIN600489694. Iowa:
TAN 669 Registered Iowa Travel Agency.
iy will
• and/or
afore
ompany or
sible for the
xl by the
vice provider
ny services ar
hereunder by
here: (http:Thwnv.marag_ooftte.canlhelpflegalnatices maps.htmll. Mere is typitagy no cost to you for most backing efforts Concierge Company and American Express perform on you
behalf, although you are responsible For any purchasesa
shipping charges youauthorize. Fees may apply for meetingsand evaTslanns .i eres wh
ight to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be
aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information
please visit mem americanexores‘ aim/traveller= California CST$1022318, Washington UBIN600-069'694, Iowa TAIOO2, Nevada NVII2001-0126
Ref/ 160020-002620
2
From: Natalia Molotkova
Sent: 04/20/2016 09:58 AM
To change flights to
AA2421 26APR MIASTT 1245P 320P
AA 943 29APR STTMIA
145P 447P
new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per
person. Will be mailed to you (will need mailing address).
OK to proceed?
Regards.
Natalia (Natasha) Molotkova
EFTA00326418
Centurion Relationship Mena er
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/20/2016 09:21 AM
Thx
Sent from my iPhone
On Apr 20. 2016. at 9:18 AM. Natalia Molotkova <
t• wrote:
p
<
CFPNHY.pdf>
To: Lesley Groff
Subject: Change ticket again!! CFPNHY
From: Natalia Molotkova
Sent: 04/20/2016 09:18 AM
Morning. Lesley!!! Working on it...
Regards.
Natalia (Natasha) Molotkova
Centurion Relationshi Mans er
(877) 877-0987
Hours: Monday through Friday 9:OOam to 5:30pm EST
From: Lesley Groff
Sent: 04/20/2016 09:15 AM
Hi Natasha. We need to change the ticket for
and
again! Depart 26th return 29th. Same flights of possible. Sorry with a capital SI!
Sent from my iPhone
Begin forwarded message:
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If
you have any questions. please contact Centurion Travel Service at 1-877-877-0987.
tf airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https:Mnyamextravel.comfbaggage
Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details
regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details and add link to your bookmarked favorites for easy access in the future:
View your Digital Itinerary
Travel Arta
ements for
E-Ticket Number(s)
Ticket AA 0017766467351.04APR
Ticket AA 0017766467352-04APR
Ticket 0017766982927-06APR
EFTA00326419
Ticket 0017766982928-06APR
Ticket AA 0017769093646-13APR
Ticket AA 0017769093647-13APR
Thursday 21 Apr 16
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT
Flight Information
Date
Airline
Airline Record Locator
Flight/Cuss
Origin
Destination
Departing
Aniving
Estimated Time
Stops
Seats
Confirmed
Sunday 24 Apr 16
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Aniving
Estimated lime
Stops
Seats
Confirmed
21 Apr 2016
American Mines
CFPNHY
AA2421 G Economy Class
Memr. Miami International
Charlotte Amalie. Cyril E King Arrow
12:45 PM
03:20 PM
2 Hrs 35 Ws
Non-stop
Unassigned
24 Apr 2016
American Airlines
CFPNHY
AA943 G Economy Class
Charlotte Amalie. Cyril E King Arpcn
Memr. Miami International
01:45 PM
04:47 PM
3 Hrs 2 Mns
Non-stop
29D. 29F
Entry and Exit Information for Travel
American Express strongly recommends that you periodically review ynew.Visacentral com/ameic for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the
information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.
You may receive customer service emails even if you have requested not to receive email marketing offers from American Express.
For details about our e-mail practices, please review the American Express Privacy Statement
at brtp.//www americanetpress comigabacy.
See attached itinerary PDF or link for full terms and conditions.
PDF itinerary attachment:
if you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install
this free software.
ftttpawww adobe com/productsfacrobaUreadstepfttml
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be
applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel
before your trip regarding the existence and amount of such charges.
Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries, affiliates and
representatives (collectively. 'Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss. injury. expense or damage to persons or property resulting, directly or indirectly. from (1) the acts of omissions of travel
suppliers. including but not limited to delays. overbooking's, cancellation of services. cessation of operations. accidents or failures of
equipment. or changes in fares. itineraries or schedules; or (2) acts of God. fires. earthquakes. floods. climatic aberrations. acts of
governmental authorities. civil unrest, strikes, riots, theft, disease. accidents or failures related to the public intemet.
telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex.
EFTA00326420
Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We
consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an
independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as
incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors.
Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them.
such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives.
In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express
products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers
and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences.
The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.
California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number:
UE1'8600469694. Iowa: TM, 669 Registered Iowa Travel Agency.
2thigollanat I Visit the Centurion Cord website
To learn more about email security or report a suspicious email, please visit us at americanexpress.comtphisting.
O 20IS Amerkan Express. All rights reserved
When backing concierge services for Card Members, American Express uses a third party concierge service contractor ''Concierge Company'). In some cases, Concierge Company will
provide you with cereals information about the service provider's) fulfilling your concierge service. The actual decision to use anyservice provider referred by Concierge Company and/or
American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before
choasing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in anyway. The Card Member accepting and ut/izing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible far the
actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy far any claims relating to services or products provided by the
service provider (in:luding, but not knited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider
and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable far loss, damage, or other claim with respect to any services or
products provided to Card Member by service provider. Service provider rates and avolabaity are subject to change.
Content is provided 'AS IS," without any express or implied warranties. Portions of this content are provided by GayotC and may not be used without written permission. Used hereunder by
kense. For Goagle Maps Terms of Use" click here: (blip:/frnaimunk.comihojgftoms p3amailmj). For 'Map Legal Notices' click
here: (tear//wow nuns UniCadighdRarlakiajaUnirathimji. There is typicaty no cost to you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply far meetings and event planning. We reserve the right to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be
aware that certain suppliers pay us commissions and other ncentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information
please visit !mew wnericannicorevt ramitravelterms California CSTM1022318, Washington UBIN6C0-469434, Iowa TA.002, Nevada NV*2001-0126
NM 160420'001620
From: Natalia Molotkova
Sent: 04/20/2016 09:18AM
Morning, Lesley!!! Working on it...
Regards.
Natalia (Natasha) Molotkova
Centurion
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
EFTA00326421
From: Lesley Groff
Sent: 04/2012016 09:15 AM
Hi Natasha. We need to change the ticket for 'MI
and
again! Depart 26th return 29th. Same flights of possible. Sorry with a capital S!!
Sent from my iPhone
Begin forwarded message:
From: 'American Express Traver citineranamyamextravelcom>
To:
Date: A ril 13. 2016 at 9:42:19AM EDT
Subject: Itinerary INC L TICKETNO for
21APR16 CFPNHY
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions.
please contact Centurion Travel Service at 1-877-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
bttpallowsmextravel comfbaggsge
Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure websrle. Please dick on the fink to view your trip details and add fink
to your bookmarked favorites for easy access in the future:
View your Dig.tal Itinerary
Travel Arran
ents foe
E-Tleket Number(s)
Ticket AA 0017766467351-04APR
Ticket AA 0017766467352-04APR
Ticket 0017766982927-C6APR
Ticket 0017766982928-O6APR
Ticket AA 0017769093646-13APR
Ticket AA 0017769093647-13APR
Thursday 21 Apr 16
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Estimated Time
Stops
Seats
Confirmed
21 Apr 2016
American Airlines
CFPNHY
AA2421 G Economy Class
Miami. Miami Internat.:nal
Charlotte Amalie. Cyrd E King Airport
12:45 PM
03:20 PM
2 Hrs 35 Mlns
Non-stop
Unassigned
EFTA00326422
Sunday 24 Apr 16
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Estimated Time
Stops
Seats
Confirmed
24 Apr 2016
American Airlines
CFPNHY
AA943 G Economy Class
Charlotte Ainslie. Cyr/ E KingAirport
Miami. Miami Intematicnal
01:45 PM
04:47 PM
3 Hrs 2 Mins
Non-stop
29D. 29F
ErS and Exit Information for Travel
American Express strongly recommends that you periodically review www.Visacentral con-darnel; for the most up to date and accurate entry/exit requirements
for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any inaccurate or incomplete information contained on that site.
You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail
practices, please review the American Express Privacy Statement at intolivninitamericanexpress.ogaRIEMY.
See attached itinerary PDF or link for fug terms and conditions.
PDF itinerary attachment:
If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.
httaliwww.adobe.comiproducts/acrobatireadstep.html
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees. may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of
such charges.
Liability Statement. American Express Travel Related Services Company. inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Amex')
act as an agent for travel suppliers and you understand and agree that Amex shall not be fable for any loss. injury. expense or damage to persons or property
resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not finned to delays. overbooking's. cancellation of services.
cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules: or (2) acts of God. fres. earthquakes. floods. climatic
aberrations. acts of governmental authorities. civil unrest. strikes. riots. theft. disease. accidents or failures related to the public intemet. telecommunications
lines or facilities. or third party technology systems. or any other cause beyond the control of Amex.
Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in
identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We
want you to be aware that certain suppliers pay us commissions as well as incentives for reacting sales targets or other goals. and from time to time may also
provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we
perform for them. such as granting them access to our marketin channels. participating in marketing programs and supporting technology initiatives. In
addition. we receive compensation frown suppliers when customers use the American Express Card or other American Express products to pay for supplier
products and services. From time to tine we may enter into other business relationships with suppliers and these arrangements. including levels and types of
compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors.
including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we
recommend.
California State Seller of Travel Registration Number 1022318. Washington State Seger of Travel Registration Number: UEM600469694. Iowa: TM 669
Registered Iowa Travel Agency.
<aCFPNHYPtlf
,
apiacaggentog I Wit the Centurion Card welsaite
To learn more about e-maa security or report a suspicious e-mail, please visit us at arriericanexpress.corn/phS.
0 2015 American Express. All rights reserved
When booking concierge services far Card Members, American Express uses a third party concierge sereke contractor ('Concierge Company,. In some cases, Concierge Company will provide you with certain
information about the service providerfs) fulfil& your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express o the response:day of each
Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the ante provider used by the Card Member, and expressly understands and agrees that the
exclusive remedy for any claims relating to services or products provided by the service provider (including, but not imbed to negligence or faaure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against Concierge Company and/fir American Express. Concierge Company and/or American Express shall not be liable for loss, damage,
or other clan with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change.
Content is provided "AS IS; without any express or implied warranties, Porticos of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For
Google "Maps Terms of Use' click here: ftd1p.f/re,gpoele com/hrlohermyines WO For 'Map Legal Notices' click here: IhnoMeww rince,geogle corn/hrio/kTilnehrec mneybkol). There is typically
no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, ahhough you are responsible for any purchases and/or shipping charges you authorize. Fees may
EFTA00326423
apply for meetings and event planning. We reserve the right to note profile and preference data for servicMg purposes. Arnerkan Express acts solely as saks agent for travel suppliers and is not responsible
far the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissionsand other incentives for reaches sates targets or other goals, and may also provide
incentiws to our travel counselors. For more information please visit www.amencanexpress.cornitravelterms California 6711022318, Washington U&4(O0.469 694. Iowa 11.4002, Nevada NW/2001-0126
Rani 160420-001620
From: Natalia Molotkova
Sent: 04/20/2016 10:25 AM
OK, setting up exchange, new tickets will remain non refundable with $200 change fee.
Regards.
Natalia (Natasha) Molotkova
Centurion Relationshi Mane er
(877) 877-0987
Hours: Monday through Friday 9:COam to 5:30pm EST
From: Lesley Groff
Sent: 04/2012016 10:03 AM
Yes. Proceed. Please mai voucher to
Lest
roff
mx
Sent from my Phone
On Apr 20, 2016. at 9:58AM, Natalia Molotkova
wrote:
To: Lesley Groff
Subject: Change ticket again!! CFPNHY
From: Natalia Molotkova
Sent: 04/20/2016 09:58 AM
To change flights to
AA2421 26APR MIASTI 1245P 320P
AA 943 29APR STTMIA
145P 447P
EFTA00326424
new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per
person. Will be mailed to you (will need mailing address).
OK to proceed?
Regards.
Natalia (Natasha) Molotkova
Centurion Relabonshi Mane er
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/20/2016 09:21 AM
Thx
Sent from my Phone
On Apr 20. 2016. at 9:18 AM. Natalia Molotkova
wrote:
p
FPNHY.pdf>
To: Lesley Groff
Subject: Change ticket again!! CFPNHY
From: Natalia Molotkova
Sent: 04/20/2016 09:18 AM
Morning. Lesley!!! Working on it...
Regards.
Natalia (Natasha) Molotkova
Centurion Relationshi Mane er
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/2012016 09:15 AM
Hi Natasha. We need to change the ticket for MI
and MI
again! Depart 26th return 29th. Same flights of possible. Sorry with a capital St!
Sent from my Phone
Begin forwarded message:
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If
you have any questions. please contact Centurion Travel Service at 1477-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https:llmyamextravelcomfbaggage
Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details
regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click
on the link to view your trip details and add link to your bookmarked favorites for easy access in the future:
View your Digital Itinerary
Travel Arra
ements for
EFTA00326425
E-Ticket Number(s)
Ticket AA 0017766467351-04APR
Ticket AA 0017766467352-04APR
Ticket 0017766982927-06APR
Ticket 0017766982928-06APR
Ticket AA 0017769093646-13APR
Ticket AA 0017769093647-13APR
Thursday 21 Apr 16
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Aniving
Estimated Time
Stops
Seats
Confirmed
Sunday 24 Apr 16
Flight information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Depart rig
Aniving
Estimated Time
Stops
Seats
Confirmed
21 Apr 2016
American Airlines
CFPNHY
AA2421 G Economy Class
Man. Miami International
Charlotte Amalie. Cyril E King Airport
12:45 PM
03:20 PM
2 Hrs 35 Ws
Non-stop
Unassigned
24 Apr 2016
American Airlines
CFPNHY
AA943 G Economy Class
Charlotte Amalie. Cyril E King Airport
Miami. Miami International
01:45 PM
04:47 PM
3 Ws 2 Mss
Non-stop
29D. 29F
gaily and Fxit Information for Travel
American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate
entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the
information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.
You may receive customer service emails even if you have requested not to receive email marketing offers from American Express.
For details about our e-mail practices, please review the American Express Privacy Statement
at http://www.americanexpress.com/privacy.
See attached itinerary PDF or link for full terms and conditions.
PDF itinerary attachment:
if you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install
this free software.
blIp.//www arinhn r ininpulitrislarrnhatireadstaPItIMI
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be
applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel
before your trip regarding the existence and amount of such charges.
EFTA00326426
Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and
representatives (collectively. ''Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable
for any loss, injury. expense or damage to persons or properly resulting, directly or indirectly, from (1) the acts of omissions of travel
suppliers. Including but not limited to delays. overbooking's, cancellation of services. cessation of operations, accidents or failures of
equipment. or changes in fares. itineraries or schedules; or (2) ads of God, fires. earthquakes. floods, climatic aberrations, acts of
governmental authorities. civil unrest, strikes, riots, theft, disease, accidents or failures related to the public Internet,
telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex.
Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We
consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an
Independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as
Incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors.
Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them.
such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives.
In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express
products to pay for supplier products and services. From time to time we may enter Into other business relationships with suppliers
and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying
suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences.
The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.
California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number:
UBI6600469694. Iowa: TAM 669 Registered Iowa Travel Agency.
Privacy Sussman I yen the Centurion Card wens*•
To learn more about email security or report a suspicious email, please visit us at 1030.tealltagt01.210/P.011108.
0 20ISAmerkan Express. All rights reserved
When booking concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company'). In some cases, Concierge Company will
provide you with certain information about the service provider's) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or
American Express is the responsibilty of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before
choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or
American Express in anyway. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible far the
actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy far any claims relating to services or products provided by the
service provider (ircluding, but not [rushed to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider
and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or
products provided to Card Member by service provider. Service provider rates and availability are subject to change.
Content is provided 'AS IS," without any express or implied warranties. Portions of this content are provided by GawatO and may not be used without written permission. Used hereunder by
license. For Google Maps Terms of Use" click here: (http://maagoosk.corn/help/terms mapshtml). For 'Map Legal Notices' click
here: (http://www.mansgoogle.comihelpAggalnatices maps.hUng. There n typicaty no cost to you for most booking efforts Concierge Company and American Express perform on your
behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event plannitg. We reserve the right to note profile and
preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be
aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other pals, and may also provide incentives to our travel counselors. For more information
please visit Aww,gmajggingsmaggithugsjggn California CSTS1022318, Washalgton UBIN6C0-469-694, Iowa TAI002, Nevada NY12001.0126
160420'001620
From: Natalia Molotkova
Sent: 04/20/2016 09:18 AM
Morning, Lesley!!! Working on it...
EFTA00326427
Regards.
Natalia (Natasha) Molotkova
Centurion Relabonshi Mane er
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/20/2016 09:15 AM
Hi Natasha. We need to change the ticket for
and
again! Depart 26th return 29th. Same flights of possible. Sorry with a capital SI!
Sent from my iPhone
Begin forwarded message:
From: -American Express Traver <itinerararnyamextravelcom>
To:
Date: April 13. 2016 at 9:42:19 AM EDT
Subject: Itinerary INC L TICKETNO for
21APR16 CFPNHY
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions.
please contact Centurion Travel Service at 1-877-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
bl3P5SMWSMIESIMVIIL220a399890
Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel
arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the fink to view your trip details and add finer
to your bookmarked favorites for easy access in the future:
Vleli your Dig tail Itinerary
Travel Arran
ents for
E-Ticket Number(s)
Ticket AA 0017766467351-04APR
Ticket AA 0017766467352-04APR
Ticket 0017766982927-C6APR
Ticket 0017766982928-O6APR
Ticket AA 0017769093646-13APR
Ticket AA 0017769093647-13APR
Thursday 21 Apr 16
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Desbnation
Departing
Arriving
21 Apr 2016
American Airlines
CFPNHY
AA2421 G Economy Class
Miami. Miami Internat.:nal
Charlotte funalie.Cyrd E King Airport
12:45 PM
03:20 PM
EFTA00326428
Estimated Time
Stops
Seats
Confirmed
Sunday 24 Apr 16
Flight Information
Date
Airline
Airline Record Locate
FlighuCless
Origin
Destination
Departing
Arriving
Estimated Time
Stops
Seats
Confirmed
2 Hrs 35 Mins
Non-stop
Unassigned
24 Apr 2016
American Airlines
CFPNHY
AA943 G Economy Class
Charlotte Amalie. Cyril E KingAirport
Miami. Miami International
01:45 PM
04:47 PM
3 Hrs 2 Mins
Non-stop
290.29F
att ar and Fxit Information for Travel
American Express strongly recommends that you periodically review wew.Visacentralcomfamex for the most up to date and accurate entry/exit requirements
for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any
liability for any riaccurate or incomplete information contained on that site.
You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail
practices. please review the American Express Privacy Statement at httpi/www.americanexpress.ccen/privacy.
See attached itinerary PDF or link for ful terms and conditions.
PDF itinerary attachment:
If you we unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.
http.r/www adobe rrkeefprorkiciciarrobathradsteo
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facibty fees. may be applicable to your stay and
payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of
such charges.
Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Amer
act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or property
resulting. directly or indiectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services.
cessation of operations. accidents or failures of equipment. or changes in fares. itineraries or schedules; or (2) acts of God. fres. earthquakes. floods. climatic
aberrations. acts of governmental authorities. civil unrest. strikes. riots. theft disease. accidents or failures related to the public internat. telecommunications
lines or facilities. or third party technology systems. or any other cause beyond the control of Amex.
Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in
identifyin travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We
want you to be aware that certain suppliers pay us commissions as well as incentives for reacting sales targets or other goals. and from time to time may also
provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we
perform for them. such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In
addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier
products and services. From time to tine we may enter into other business relationships with suppliers and these arrangements, including levels and types of
compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries. we may consider a number of factors.
including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itneraries we
recommend.
Caifomia State Seller of Travel Registration Number 1022318. Washington State Seger of Travel Registration Number: UBI#600469694. Iowa: TM 669
Registered Iowa Travel Agency.
SFPNNY.Ixtf
,
Privacy Statement I Visit the Centurion Card website
To learn more about e-marl security or report a suspicious e-mail, please visit us at americanexpress.corthishing.
0 1015 American Express. All rights reserved
When hooking concierge services far Card Members, Amergan Express uses a third party concierge service contractor ('Concierge Company''. In some cases, Concierge Company will provide you with certain
information about the service providerfs) fulfils your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Ogress is the responsibility of each
Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizirg a service provider
EFTA00326429
acknowledges that Corderge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the
exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage,
or other clan with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change.
Content is provided "AS IS,' without any express or implied warranties. Portions of this content are provided by Gayot0 and may not be used without written permission. Used hereunder by license. For
Google ^Maps Terms of Use click here: (badithapa,gotaconthelgtar
mgyat.thi), For 'Map Legal Notices click here: ItarlAnww m nckgacsitzgobsigtaggalnotersjrnallimi). There is typically
no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, ahhough you are responsible for any purchases and/or shipping charges you authorize. Fees may
apply for meetings and event planning. We reserve the right to note profile and preference data for senriong purposes. American Express acts solely as sales agent for travel suppliers and is not responsible
for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissionsand other incentives for reaching sales targets or other goals, and may abo provide
incentives to our travel counselor& For more Wu:motion please visit iwiwanwricznexpress.com/travelterms California GT/10223th, Washington UBIII600-46949a, Iowa TA11002, Nevada Nth/2001.0126
Z1160420.001620
From: Natalia Molotkova
Sent: 04/2012016 09:58 AM
To change flights to
AA2421 26APR MIASIT 1245P 320P
AA 943 29APR STFMIA
145? 447P
new fare will be lower, we can use difference in fare fro teh change fee, still will be residual (MCO paper voucher) of $70 per person. Will be
mailed to you (will need mailing address).
OK to proceed?
Regards.
Natalia (Natasha) Molotkova
Centurion Relationship Mana er
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/20/2016 09:21 AM
mac
Sent from my Phone
On Apr 20. 2016. at 9:18 AM. Natalia Molotkova
wrote:
CFPNHY.pdf>
EFTA00326430
To: Lesley Groff
Subject: Change ticket again!! CFPNHY
From: Natalia Molotkova
Sent: 04/2O/2016 09:18 AM
Morning. Lesley!!! Working on it...
Regards.
Natalia (Natasha) Molotkova
Centurion Relationshi Mane er
(877) 877-0987
Hours: Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/2O/2016 09:15 AM
Hi Natasha. We need to change the ticket for
and IMM again! Depart 26th return 29th. Same flights of possible. Sorry with a capita! S!!
Sent from my iPhone
Begin forwarded message:
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. H you have any
questions, please contact Centurion Travel Service at 1-877477-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
Mtpramy.amextravel.cornibaggage
Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your
travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip
details and add link to your bookmarked favorites for easy access in the future:
View your Digital Itinerary
Travel Arran
ents for
E-Ticket Number(s)
Ticket AA 0017766467351-04APR
Ticket AA 0017766467352-04APR
Ticket 0017766982927-06APR
Ticket 0017766982928-06APR
Ticket AA 0017769093646-13APR
Ticket AA 0017769093647-13APR
Thursday 21 Apr 16
Other Information
CITIZENS OF UNITED STATES MUST CARRY AVALID PASSPORT
Flight Information
Date
21 Apr 2016
Airline
American Airlines
EFTA00326431
Airline Record Locator
Flight/Class
Origin
Destination
Departing
At Ming
Estimated Time
Stops
Seats
Confirmed
Sunday 24 Apr 16
Flight Information
Date
Airline
Airline Record Locator
Flighttlass
Origin
Destination
Departing
Arriving
Estimated Time
Stops
Seats
Confirmed
CFPNHY
liA2421 G Economy Class
Miami, Miami International
Charlotte Amalie. Cyr/ E kingAirport
12:45 PM
03:20 PM
2 Hrs 36 Mins
Non-stop
Unassigned
24 Apr 2016
American Airlines
CFPNHY
AA943 G Economy Class
Charlotte Amalie. Cynr E King Airport
Miami. Miami internat.:nal
01:45 PM
04:47 PM
3 Hrs 2 Mins
Non-stop
29D.29F
Entry and Exit Information for Travel
American Express strongly recommends that you periodically review wear isactintrALcoo/Aterm for the most up to date and accurate entry/exit
requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided
and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.
You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details
about our e-mail practices. please review the American Express Privacy Statement at bllpqfwww amerirarie.P.0ISA.00MIPtincY.
See attached itinerary PDF or link for full terms and conditions.
PDF itinerary attachment:
If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free
software.
http://wvnv.adobe.cornIproducts/acrobadreadstep.html
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-Imposed charges, including, but not limited to. daily resort or facility fees, may be applicable to your
stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the
existence and amount of such charges.
Liability Statement American Express Travel Related Services Company. Inc. and its parent subsidiaries, affiliates and representatives
(collectively. "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense
or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to
delays, overbooking's, cancellation of services, cessation of operations. accidents or failures of equipment, or changes in fares, itineraries or
schedules: or (2) acts of God. fires, earthquakes. floods, climatic aberrations, acts of governmental authorities, civil unrest strikes, riots, theft
disease. accidents or failures related to the public intemet, telecommunications lines or facilities. or third party technology systems, or any other
cause beyond the control of Amex.
Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider
various factors in Identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party
and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other
goals. and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for
various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in
marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American
Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business
relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change.
In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences.
The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.
California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: U89(600469694. Iowa: TM,
669 Registered Iowa Travel Agency.
PrivacyStatement I Visit the Centurion Card website
To learn more about e-marl security or report a suspicious e-mail, please visit us at arnericanexpress.corn/pt
0 1015 American Express. All netts reserved
EFTA00326432
When booting concierge services for Card Members, American Express uses a third party concierge steam contractor ('Concierge Company"). In some cases, Concierge Company will provide you with certain
information about the service provided') fulfil& your concierge sera. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsisility of each
Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Expressare in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the
exclusive remedy for any claims relating to services or products provided by the service provider (induding, but not fmted to negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable fa loss, damage,
or other clan with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change.
Content is provided "AS IS,' without any express or implied warranties. Porticos of this content are provided byGavot° and may not be used without written permission. Used hereunder by kens*. For
Google ^Maps Terms of Use' click here: (http.//namsmsle.com/help/terms maps.html). For 'Map Legal Notices" click here: IhttplAvww.maagoogk.corn/helpAgalnotices maps.html). There is typically
no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, ahhough you are responsible for any purchases and/or shipping charges you autbarize. Fees may
apply for meetings and event planning. We reserve the right to note profile and preference data for senricig purposes. American Express acts solely as sales agent for travel suppliers and is not responsible
for the actions or inseams of such suppliers. We want you to be aware that certain suppliers pay us commissionsand other incentives for reaching sales targets or other goals, and may also provide
incentives to our travel counselors. For more information please visit yagtaingEggsgogssarri
Caffornia G7.10223I8, Washington UBUI600-469494, Iowa TAN002, Nevada NV12001-0126
cfil 160420-001620
From: Natalia Molotkova
Sent: 04/20/2016 09:18 AM
Morning, Lesley!!! Working on it...
Regards.
Natalia (Natasha) Mobtkova
Centurion Relationshi Mana er
(877) 877-0987
Hours. Monday through Friday 9:00am to 5:30pm EST
From: Lesley Groff
Sent: 04/20/2016 09:15 AM
Hi Natasha. We need to change the ticket for
and
again! Depart 26th return 29th. Same fights of possible. Sorry with a capital S!!
Sent from my Phone
Begin forwarded message:
From: "American Express Travel' <ftinerary.ignmexuszteearam>
Date: April 13.2016 at 9:42:19 AM EDT
To:
Subject: Itinerary INCL TICKETNO for
21APRI6 CFPNHY
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact
Centurion Travel Service at 1-877-877-0987.
EFTA00326433
If airine tickets are purchased for this itnerary:
Aline Baggage Fee/Rules may apply and can be accessed by visiting:
b19152/.031t802823133ItiP201theggage
Your travel arrangements we outlined below n the email. Please refer to attached PDF attachment and bleary for more details regardin your travel arrangements. Your
Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for
easy access in the future:
ere year D gr.al Itirera-y
TravelArran ernents for
E-Ticket Number(s)
Ticket AA 0017766467351-04APR
Ticket AA 0017766467352-04APR
Ticket 0017766982927-06APR
Ticket 0017766982928-CGAPR
Ticket AA 0017769093646-13APR
Ticket AA 0017769093647-13APR
Thursday 21 Apr 16
Other Information
CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT
Flight Information
Date
Aldine
Aldine Record Locator
Flight/Class
Linen
Destination
Departing
Amving
Estimated Time
Stops
Seats
Confirmed
Sunday 24 Apr 16
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Aniving
Estimated Time
Stops
Seats
Confirmed
21 Apr 2016
American Aldine,
CFPNHY
AA2421 G Economy Class
Miami. Miami International
Charlotte Amalie. Cyril E King Avocet
12:45 PM
03:20 PM
2 Hrs 35 Klins
Non-stop
Unassigned
24 Apr 2016
American Aldine,
CFPNHY
AA943 G Economy Class
Charlotte Amalie. Cyril E King Arpon
Miami. Miami International
01:45 PM
04:47 PM
3 Hrs 2 Mns
Non-stop
29D. 29F
Entry and Ficit Information for Travel
American Express strongly recommends that you periodically review www Visacentral corn/am for the most up to date and accurate entry/exit requirements for your travel
destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or
incomplete information contained on that site.
EFTA00326434
You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices.
please review the American Express Privacy Statement at blle'llwww americanexoracs ro0111/02agY.
See attached irerary PDF or link for full terms and conditions.
PDF itinerary attachment:
If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.
httpliWww.adobe.coMprockicta/acrobatireadatqp.html
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-imposed charges. including. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the
hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.
Liability Statement. American Express Travel Related Services Company. Inc. and its parent. subsidiaries. affiliates and representatives (collectively. 'Amex') act as an agent
for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury. expense or damage to persons or properly resulting. diectly or indirectly.
from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services. cessation of operations. accidents or failures of
equipment. or changes in fares. itineraries or schedules: or (2) acts of God. fires. earthquakes. floods. climatic aberrations. acts of governmental authorities. civil unrest.
strikes. riots. theft. disease. accidents or failures related to the public internal. telecommunications lines or facilities. or third party technology systems. or any other cause
beyond the control of Amex.
Intermediary Disclosure. Amex assists you in finding travel supplers and making arrangements that meet your individual needs. We consider various factors in identifying
travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that
certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals. and from time to time may also provide incentives to our travel
counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access
to our marketing channels. participating in marketig programs and appealing technology initiatives. In addition. we receive compensation from suppliers when customers
use the American Express Card or other American Express products to pay for suppler products and services. From time to time we may enter into other business
relationships with suppliers and these arrangements. kit:iding levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and
recommending itineraries. we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also
influence the suppliers we identify and the itineraries we recommend.
California State Seder of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number. UBIO600069690. Iowa: TAO 669 Registered Iowa
Travel Agency.
<
-CFPF.IFIY.Pdf>
Ethacthetemem I Unit the Centurinn rard webUte
To learn more about email security or report a suspicious email, please visit us at ammicanexpess.comtphishing.
O 201S Amerkan Express. All rights reserved
When booking conckrge services for Card Members, American Express uses a third party concierge service contractor Ftonckrge Company'). In some cases, Concierge Company will provide you with certain
forrnabon about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each
Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Servke providers are not employees or
agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way.The Card Member accepting and utilizing a service provider
acknowledges that Concierge Company and/or American Express are if no way responsible for the actions of the service provider used by the Card Member, andexpressly understands and agrees that the
exclusive remedyfor any claims relating to services or products provided by the service provider Including, but not limited to negligence or failure to deliver on the terms of any contract between the service
provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or Amerkan Expressshall not be liable for loss, damage, or
other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change.
Content is provided 'AS 6," without any express or imaged warranties. Portions of this content are provided by GayotC and may not be used without written permission. Used hereunder by license. For Google
'Maps Terms of Use' click here: Ihttp://rnapsamgle.com/helpiterms maos.htrrill. For "Map Legal Notices' click here: Mil p://www.maps.mgle.oanf/helaegalnotkes rnaps.html). There is typically no cost to
you for most booking efforts Concierge Company and American (wren perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may applyfor
meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions
or inactions of such suppliers. We want you to be aware that certain suppler. pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel
counselors. For more information please visit gaggajaanamaren rem/haw-Items California GT1102231% Washington USW600-469494, Iowa TAH002, Nevada NVN2001-0126
Ref/ 160420-001620
EFTA00326435
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