EFTA00327779.pdf

From: Lesley Groff To: Amex Centurion Travel A Subject: Rc: Jeffrey and Marrakech (Incident: 160318-0005061 Date: Thu, 17 Mar 201620:16A3 ♦0000 ok super...l will provide this to whoever helps me tomorrow...if Jeffrey decides to go! On Mar 17, 2016, at 4:13 PM, Natalia Molotkova < > wrote: To: Lesley Groff Subject: Jeffrey and Marrakech From: Natalia Molotkova Sent: 03/17/2016 04:13 PM Here is email from the hotel: Dear Natalia, Thank you for your email. We will be pleased to extend the use of the voucher for a period of 3 months, until April 20th 2016, upon availability. I remain at your disposal for any further information you may need. C.onditions: that he stays for a minimum stay o(3 nights in the Oriental Pool Villa. With kind regards, Emilie Emilie Pignol Director of Sales & Marketing Address Route du Golf Royal 40000 Marrakech, Morocco Telephone Mobile Skype Email Website IME Other people who were on the email are: Danilo Huss <-> and Mihacla Tocea < > You can forward it to or call support team and give support agent the email (incident) number - 160318-000506. They will be able to reach out to the hotel (people above, first contact Emilie Pignol, and make reservation. Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mena er (877) 877-0987 Hours: Monday through Friday 9:Ct3am to 5:30pm EST From: Lesley Groff Sent: 03/17/2016 03:45 PM Hi Natasha.. Jeffrey win not know if he needs to go to Marrakech until tomorrow....I know you are out tomorrow...who should I speak to tomorrow about the credit and the Mandarin hotel in your absence n case he does need to go and want to book the room? Is there anyone you could debrief about this on your team and is there a contact person at the Mandarin I should know about? Thanks. Lesley Privacy Statement I Visit the Centixion Card websrte To learn more about email security or report a suspicious email, please visit us at Imelinnexpeenamilphisbmg. 0 20IS Amerkan Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor rConcierge Company,. In some cases, Concierge Company will provide you with certain mferrnaben about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way:the Card Member accepting and utilizing a service provider EFTA00327779 acknowledges that Ecockrge Company and/or American Express are n no way responsible for the anions of the service provider used by the Card Member, andexpressly understands and agrees that the exclusive remedy for any claims Matisseto services or products provided by the service provider [including but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided 'AS IS,' without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Coast* 'Maps Terms of Use click here: liwejimamgagids com/helpiternisaalamil. For "Map Legal Notices click here: Ibitriataita.mamgeostc. samasleikgabiliceunansalmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are respcosisle for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel supplkrs and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certaM suppliers pay uscommissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www ameree weaves, cemitrwriterms California C1111022318, Washington UEUM600,469494, Iowa TAN002, Nevada NVN2001-0126 Cleft/ 16031&000506 EFTA00327780