EFTA00329320.pdf

From: Lesley Groff To: Amex Centurian Travel Subject: Re: Fairmont Waterfront-Jeffrey's Reservations [Email Ref: 160210-000607] Date: Tue, 09 Feb 2016 22:17:35 +0000 -OK on the rate not being available. -Thank you for requesting fan. -I will call the hotel on the 14th myself and change the arrival date to 16th...I worry that IF he changes his mind I will be screwed! -Thanks for having them put a note in his file re a suite... I think we are done on this one! thank you! On Feb 9, 2016, at 5:15 PM, Natalia Molotkova < wrote: <====--======= TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE „Centurion Banner Response (Natalia Molotkova) 02/09/2016 05:15 PM Ihey told me the( can't switch the rate tio FHR due to it is not available. ran requested. I he is aryl on, the fidtl. me have to let hotel knew about it on the 141h of e ruary,cancellation is 24 -iours prior to arrival. we can ti? change dates ryi Lit will no o way bac sui t ,but i ant to change the . arrival tc the 16t "? here is watt lis.t tro i , they put a Mate oh his reservation, that he is interested. It suite availab e at the tirhe of check in, they will switch rooms. Regards, Natalia Molotkova rough Friday 9:00am to 5:30pm EST Customer 02/09/2016 05:09 PM ok, thanks ask if we can check in on 16th...what happens to reservation? I really think he will only go 16-18, but I don't want to cancel the last night if he is having fun and decides to stay...I do not think he will go on 15th...he says he will not go until 16th...so it would be fine to CHANGE reservation to Feb. 16-19...possible? [booked these rooms myself and am holding with JE's Amex card...I don't know if the rate is an FHR rate...I will send you my confirms... Response (Natalia Molotkova) 02/09/2016 05:06 PM Ok, calling hotel about: Can you request a fan be put in one of the rooms? -Can we get the Amex amenities Jearly check in if possible and late check out to name important ones!) and if there is a WAIT LIST for a suite Centurion Relationship Manager ours: Monday through Friday 9:00am to Customer (I ) 02/09/2016 05:03 PM I actually am holding 2 regular deluxe rooms at the Fairmont Waterfront for Jeffrey on the concierge floor Feb 15-19... Confirm # 107655153 and 107655163 -Is it possible for you to EFTA00329320 change the arrival to Feb. 16 and departure to Feb. 18? -Can you request a fan be put in one of the rooms? -Can we get the Amex amenities (earl y check in if possible and late check out to name important ones!) and if there is a WAIT LIST for a suite, can we be put on it? 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For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 Ref#160210-000607 EFTA00329321