EFTA00331261.pdf

From: Lesley Groff < To: Amex Centurian Travel Subject: Re: Mandarin Marrakech Credit? [Email Ref: 160105-000345] Date: Fri, 15 Jan 2016 17:32:28 +0000 did you find anything out? On Jan 15, 2016, at 8:49 AM, Natalia Molotkova < wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY. PLEASE DO NOT REPLY BELOW THIS LINE [w-Centurion Banner Response (Natalia Molotkova) 01/15/2016 08:49 AM 010.0001.11.1111.11t-I nosuhrig: Monday through Friday : am o : pm Customer d 01/14/2016 06:27 PM Hi Natasha and thank you for asking on this. I think his plans have changed and he won't go this month after all. Did the hotel say we had to use the credit within a certain time frame? Sent from my iPhone Response (Administrator) 01/14/2016 06:27 PM I am currently out of the office with no access to voicemail or email. My normal office hours are 9am to 5:30pm EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and ress 0 (zero) for the next available Centurion Support Associate or email centurionsupportt centurion.com. Have a wonderful day! Best regards, Natalia Molotkova Response (Natalia Molotkova) 01/14/2016 05:28 PM Lesley, by any chance, is Mr. Epstein planning to go to the hotel to use 100% of money? Or should I try t net at least like 50% hack's Rpnards Na • Centurion Relationship Hours: Monday through Friday 9:00am to 5:30pm EST Customer Ok, I will let Jeffrey know...thanks ) 01/04/2016 02:30 PM Response (Natalia Molotkova) 01/04/2016 02:23 PM Lesley respond from the hotel: I am. 'please to.intormou that.we could exceptional use the 1OO% cance lation tee s a credit under the cohditton that he stays totr a minimum stay of nights in the Onental Pool Vi la. annadvise. Natalia Molotkova ours: on ay through Friday 9:00am to 5:30pm EST EFTA00331261 Customer OK! thanks 01/04/2016 01:33 PM Response (Natalia Molotkova) 01/04/2016 01:29 Let me reach out to them again. will be back shortly. ley value Mr Fnstein Renards Natalia M o: am to ..y..30pm EST PM I think they want to cooperate, due to on Relationship Hours: Monday through Friday Customer d ) 01/04/2016 01:24 PM HI Natasha and Happy New Year! I had quite a few things going on over the weekend...Kathy helped me tremendously! I am following up to see if we were able to get a credit to use toward a future stay at the Mandarin in Marrakech...I ask because I don't want it to slip through and Jeffrey is claiming he will go to Marrakech around Jan. 23rd... Let me know! thanks, Lesley Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishinq. O2016 American Express. 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