EFTA00335619.pdf

From: To: Lesley Groff Subject: Re: Your Eurostar booking confirmation Sat 14th Nov 2015 - Date: Thu, 12 Nov 2015 15:23:31 +0000 I can go today after 7 pm. Do you think it's going to be open? Sent from my iPhone On 12 Nov 2015, at 15:19, Lesley Groff wrote: i think you should go before Saturday just in case. if you have a problem today we can try to fix....you shouldn't have a problem, but just in case...if you go day of and you have a problem it is more stressful and harder to rectify...we used the voucher and it is on Jeffrey's credit card...Do you have time to try to go today or tomorrow? On Nov 12, 2015, at 10:14 AM, Thank you! So I cannot go directly on Saturday. But why last time it worked fine? On 12 Nov 2015, at 15:04, Lesley Groff < wrote: wrote: Hi could not change your ticket from the US...I had Eurostar void your tickets and you will receive a refund for the tickets you purchased on your credit card. Below is your brand new ticket... you must GO TO THE STATION TODAY OR TOMORROW and get your tickets...you must give them your ID (passport) and the ticket and tell the agent to " READ THE NOTES" ...they want you to bring the credit card used to purchase the ticket but you don't have it..it's Jeffrey's ...I just spoke to Eurostar and they put special notes for the a ent to see so they know to release the tickets to you without the Credit Card. We used the Voucher ...But please you must go TODAY or TOMORROW to get your tickets from the station...please do not wait until the last minute. I want to know you have them in your hand. Can you do this? thanks, Lesley Begin forwarded message: From: Eurostar <no-reply@eurostar.com> Subject: Your Eurostar booking confirmation Sat 14th Nov 2015 - Date: November 12, 2015 at 9:39:40 AM EST To: • EFTA00335619 D. Manage your booking I Travel information Thank you for your booking Hello Jeffrey Just to let you know, this page isn't your ticket. EFTA00335620 a our •oo ing re erences Booking reference Route I Carrier London St Pancras Intl to Paris Gare Du Nord (return) I Eurostar EFTA00335621 Your ticketing Your Eurostar ticket options: oJ sPTick ets n aerial Ticket on departure Collect your tickets from the self-service ticket machines at our Eurostar stations. How does it work? Some important info about debit/credit cards • To collect your ticket(s) at the station, the debit/credit card holder must be there, with the debiUcredit card that was used for the payment. You won't be able to use e-payment (virtual) cards to collect ticket(s) from the station. • If the debit/credit card owner and debit/credit card won't be present when you're collecting your tickets, you'll need to choose a different delivery method. You'll need to allow 45 minutes for checking in before your scheduled Eurostar departure (it's especially important to arrive early at peak times and around public holidays). • If you have any large items of luggage (such as skis or snowboards) please allow at least 60 minutes before your scheduled Eurostar departure. • If you have any questions, call our Customer Service Team: UK 08448 224777, France 01.70.70.60.88, Belgium 02 40 06 731, other +44 1777 77 78 78. Calls are charged at the national rate and are monitored for training purposes. EFTA00335622 2 our itinerary EFTA00335623 London to Paris return Booking reference EFTA00335624 2Your outbound details Departs London St Pancras Intl at 13:31 on Saturday 14 November Arrives Paris Gare Du Nord at 16:47 on Saturday 14 November Duration 02h 16m Standard Premier : View tare conditions Traveller (Adult) Membership number Meal Eurostar seats Carriage 11 Seat 53 Fare $310.00 EFTA00335625 2Your inbound details Departs Paris Gare Du Nord at 9:13 on Monday 16 November Arrives London St Pancras Intel at 10:39 on Monday 16 November Duration 02h 26m Standard Premier: View fare conditions Traveller (Adult) Membership number Meal Eurostar seats Carriage 12 Seat 24 Fare $240.00 EFTA00335626 a ou mig t i e to... Book a car You're in the driving seat with Avis We've teamed up with car rental leaders Avis to give our customers the most effortless travel experience possible, with a host of exclusive benefits. Wpook a car EFTA00335627 EFTA00335628 Payment details Date 12/11/2015 Description Total debited from your payment card ending 3001 including a $7.00 credit card fee Amount $176.00 WI' Tread Lightly is our mission to reduce our impact on the environment and encourage people to think differently about travel. Find out more EFTA00335629 Railteam is an alliance of high-speed rail operators with the goal of making travel as seamless as possible throughout the European rail network. Find out more Stay connecte Facebook.com/eurostar Twitter.com/eurostar EFTA00335630 EFTA00335631 EFTA00335632