EFTA00337327.pdf

From: Natalia Molotkova To:' '< Subject: Cancel London Trip for Date: Tue, 20 Oct 2015 20:41:58 +0000 [Email Ref: 151021-000488] <------- TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Centurion Banner Response (Natalia Molotkova) 10/20/2015 04:41 PM OK Regards, Natalia Molotkova Centurion Relationshi Mana er Hours: Monday through Friday 10:30am to 7:00pm EST Customer 10/20/2015 04:36 PM Well that stinks. I would assume (which I guess I shouldn't do) that a protection plan allows you to cancel up to last minute. Oh well. Yes keep all just in case I suppose. Thx Sent from my iPhone Response (Natalia Molotkova) 10/20/2015 04:21 PM I went through the protection plan description, I emailed it yo you also, we could cancel tickets only 3 days prior. Now it is too late, tickets are non refundable. May be she will feel better tomorrow? Should I keep hotel just in case? I am sorry. Regards, Natalia Molotkova Centurion Relationshi Mana er Hours: Monday through Friday 10:30am to 7:00pm EST Customer =Ma 10/20/2015 03:57 PM Yes. Cancel train tix thx for trying with hotel Sent from my iPhone Response (Natalia Molotkova) 10/20/2015 03:25 PM Hotel refusing cancel the room without penalty. Should I cancel the train tickets? Regards, Natalia Molotkova EFTA00337327 Centurion Relationshi Mana er Hours: Monday through Friday 10:30am to 7:00pm EST Customer (=Ma) 10/20/2015 03:21 PM Oh Yae!! We are SO good!! Sent from my iPhone Response (Natalia Molotkova) 10/20/2015 03:16 PM remember we had purchased the trip insurance fro train tickets, so it will be some sort of refund. Calling hotel. Regards, Natalia Molotkova Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST Response (Natalia Molotkova) 10/20/2015 03:14 PM Ok, canceling... Regards, Natalia Molotkova Centurion Relationshi Mana er Hours: Monday through Friday 10:30am to 7:00pm EST Customer 10/20/2015 03:12 PM Hi Natasha... has caught a cold and does not want to travel to London for their quick overnight trip...I know the hotel is supposedly not cancelable and the train tickets non refundable...Can you see what you can do? Maybe the Claridge hotel won't charge us...? :) I think the train tickets may be a casualty... Hotel Address Telephone Check In Date Check Out Date Confirmation Number Base Rate Cancellation Policy Confirmed CLARIDGES Brook Street LONDON GB WIK 4HR 44-207-629-8860 Wed 21 Oct 2015 Thu 22 Oct 2015 236775908336 GBP 650.00 / per night, may be subject to local taxes and service charges Cancel 020 prior to day of arrival EFTA00337328 Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. Ci 2015 American Express. 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