EFTA00338634.pdf

From: Natalia Molotkova To:' ' < Subject: Cancel La Mamounia Riad! [Email Ref: 151001-001415] Date: Thu, 01 Oct 2015 16:00:01 +0000 <---___- TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY, PLEASE DO NOT REPLY BELOW THIS LINE Centurion Banner Response (Natalia Molotkova) 10/01/2015 12:00 PM Here it is: Dear Natalia, With reference to your email, we would like to inform you that we have processed your reservation cancellation (Your cancellation number is 10286431) and no charge will apply. We do hope that we can assist you again with your client next visit to La Mamounia. Yours Sincerely, Raja Foura Service des Reservations Tel : (212) 524 388 600 Meilleur Hotel au Monde 2015 I Conde Nast Traveller Readers' Choice Awards I Best Hotel in the World 2015 Meilleur Hotel Moyen Orient et Afrique 2015 I Conde Nast Traveller Readers' Choice Awards I Best Hotel in the Middle East and Africa 2015 Regardez nos videos : Suivez-nous sur : Inscrivez-vous a notre Newsletter gratuite : Re ards Natalia Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Response (Administrator) 10/01/2015 09:06 AM THIS EMAIL INBOX IS NOT MONITORED when I am out of the office"' I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! Customer (MIElla) 10/01/2015 09:06 AM yes, thanks so much for canceling and for reminder of holiday. Response (Natalia Molotkova) 10/01/2015 09:00 AM OK, will cancel and email you confirmation of cancellation. I will be away from October 2 till October 7th, so, if you need help, sorry, you have to call support team, thank you!!!! Regards, Natalia Molotkova Centurion Relationship Manager 877.0909 Hours: Monday through Friday 10:30am to 7:00pm EST Customer 10/01/2015 07:03 AM Hi Natasha.. .Jeffrey has not made a decision on the Riad at La Mamounia...we must cancel this reservation so we are not charged!! Thanks! Lesley Response (Administrator) 10/01/2015 07:03 AM THIS EMAIL INBOX IS NOT MONITORED when I am out of the office■■ I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 EFTA00338634 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! Privacy Statement I Visit the Centurion Card website To ream more about e-mail security or report a suspicious e-mail, please visit us at 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. 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