EFTA00339511.pdf

From: Lesley Groff < To: Amex Centurian Travel ci Subject: Re: Can we changeMEticket to... [Email Ref: 150923-000328] Date: Tue, 22 Sep 2015 19:22:03 +0000 great. thanks On Sep 22, 2015, at 3:13 PM, Natalia Molotkova < wrote: TO ENSURE YOUR MESSAGE IS DELIVERED IN ITS ENTIRETY. PLEASE DO NOT REPLY BELOW THIS LINE L;;Centurion Banner Response (Natalia Molotkova) 09/22/2015 03:13 PM OK, on it. New tickets will remain non refundable. Regards, Natalia. Molotkova ours: on ay through Friday 10:30am to 7:00pm EST Customer 09/22/2015 03:12 PM Jeffrey wou d like to change her to he AA flight to Miami and on to JFK...then take the Aeroflot flights back home...Please purchase and send me new tix...thanks! Response (Natalia Molotkova) 09/22/2015 03:12 PM There is availability, but I can't tell you how quickly they are going to sell them and the fare can't be guaranteed till the new tickets are issued, but you knewlhat. Regards, Natalia. Molotkova ours: on ay through Friday 10:30am to 7:00pm EST Customer (I ) 09/22/2015 03:09 PM ok thanks.../ will get back to you..are the flights pretty open? or do we need to decide quick here? Response (Natalia Molotkova) 09/22/2015 03:02 PM The only direct flight from STT on the 26th of September is Delta at 1:35 PM, arrival to JFK at 5:34 pm. Aeroflot flight departs at 7:10 PM, my system is saying it is a legal connection. But she will have to change terminals in JFK and get bags and check in again, Kind of risky. EFTA00339511 If you decided to risk - the Delta flight will be $263.80, and exchange for Aeroflot - add collect 170.00USD. If you decided to put her on connecting flight with Americans, exchange fro AA will be $164. Regards, Natalia Molotkova ours: on ay through Friday 10:30am to 7:00pm EST Customer ) 09/22/2015 02:54 PM ok thanks.. the direct flight from STT to JFK is great...if we could just get her on an Aeroflot flight..but I think she would have to overnight and just stick with flight she is holding already. Response (Natalia Molotkova) 09/22/2015 02:49 PM Yes, no non refundable fare offered. Let me check about your research.. Regards, Natalia Molotkova ours: one through Friday 10:30am to 7:00pm EST Customer (I ) 09/22/2015 02:45 PM I researched yesterday. AA#1350 depart STT 8:05am arrive Miami 11:13am AA#64 depart Miami 12:40pm arrive JFK 3:33pm Aeroflot #103 depart JFK 7:10pm arrive Moscow 11:25am on 27th Aeroflot #2108 depart Moscow 8:45pm arrive Vilnius at 10:20pm total price was about $650 to change and add new flight...ls there anything more desirable and staying on Aeroflot? Customer 09/22/2015 02:39 PM I assume the non re un a e are must not be available at this point? Customer d ) 09/22/2015 02:06 PM Ok thanks. Let me tell him. Sent from my iPhone Response (Natalia Molotkova) 09/22/2015 01:55 PM Due to her current reservation from STT is with Americans and from JFK - with Aeroflto, to make the change - we will have to issue one way ticket: 1 DL 676 26SEP STT JFK 0135P 0534P 1 DL 48 26SEP JFK AMS 0759P 0940A EFTA00339512 1 BT 610 27SEP AMS VNO 1230P 0415P TOTAL FARE - USD 2843.00 fully refundable coach fare. Return with Aeroflot is a lost, it was non refundable fare. With Americans will be credit fro one year since the ticket was issued minus 200.00USD change fee. Regards, Natalia Molotkova ours: on ay through Friday 10:30am to 7:00pm EST Response (Natalia Molotkova) 09/22/2015 01:49 PM Sure, let me have a look... Regards, Natalia Molotkova ours: on ay through Friday 10:30am to 7:00pm EST Customer (11 . ) 09/22/2015 01:48 PM Hi Natasha. ease see e ow ig t my boss has found. Can you give me price tag for this new ticket? 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