EFTA00340662.pdf

From: Lesley Groff To: Amex Centurian Travel Subject: Re: Karyna [Email Ref: 150901-000016] Date: Mon, 31 Aug 2015 15:02:09 +0000 thnaks On Aug 31, 2015, at 10:59 AM, Natalia Molotkova < g;penturion Banner Response (Natalia Molotkova) 08/31/2015 10:59 AM OK, on it.. Regards, Natalia Molotkova ours: on ay through Friday 10:30am to 7:00pm EST > wrote: Customer [ 08/31/2015 10:54 AM you can cancel the ticket and hotel ilor St. Barth's now...Karyna was told it is too early for her to apply for a visa for Dec.... On Aug 31, 2015, at 10:23 AM, Natalia Molotkova < wrote: > • Response (Natalia Molotkova) 08/31/2015 10:23 AM > OK, will do. > Regards, > Natalia Molotkova > • > ours: on ay through Friday 10:30am to 7:00pm EST > Response (Administrator) 08/31/2015 10:12 AM > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office* of the office with no access to voicemail or email. My normal office hours 7:00 PM EST Monday through Friday. If you need immediate assistance number on the back of your card and press 0 (zero) for the next available Associate. Heve a wonderful davl > Customer ) 08/31/2015 10:12 AM > Morning! Cancel the ticket and hotel at 2pm today! Thank you! > On Aug 31, 2015, at 10:08 AM, Natalia Molotkova wrote: * I am currently out are 10:30 AM to please call the Centurion Support > > > > > Response (Natalia Molotkova) 08/31/2015 10:08 AM > Lesley, let me know when today I can void the ticket to St. Barth and should I cancel hotel as well? > Regards, > Natalia Molotkova > > > > > > > > > > > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit usatamericanexpress.com/phishing. ours: on ay through Friday 10:30am to 7:00pm EST EFTA00340662 > > > O 2015 American Express. All rights reserved > > > When booking concierge services for Card Members American Express uses a third party concierge service contractor ("Concierge Company'). In some cases, Concierge Company willprovide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shalt not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: rIt tp://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here: ff plAkiww.maps.togle.com/help/legaInotices maps.html). There is typically no cost to you or most booking efforts Conciergetompany and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information pleasevisitsca com/travelterms California CST#1022318, Washington UBI#600-469-69a2001-0126 > > > > > Ref#150901-000016 > Response (Natalia Molotkova) 08/31/2015 10:08 AM > Lesley, let me know when today I can void the ticket to St. Barth and should I cancel hotel as well? > Regards, > Natalia Molotkova > > ours: on ay through Friday 10:30am to 7:00pm EST > • Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > O 2015 American Express. All rights reserved > • When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(slfulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Gard Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. EFTA00340663 > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: i http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here: .ft ireww.maps. m/help/f0galnotices maps.html). There is typically no cost to you or most booking elicTrts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600- 469-694, Iowa TA#002, Nevada NV#2001-0126 > > > Ref#150901-000016 Response (Natalia Molotkova) 08/31/2015 10:23 AM OK, will do. Regards, Natalia Molotkova ours: ours: on ay through Friday 10:30am to 7:00pm EST Response (Administrator" 08/31/2015 10:12 AM THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! Customer ( l 08/31/2015 10:12 AM Morning! Cancel the ticket and hotel at 2pm today! Thank you! On Aug 31, 2015, at 10:08 AM, Natalia Molotkova wrote: < > > • Response (Natalia Molotkova) 08/31/2015 10:08 AM > Lesley, let me know when today I can void the ticket to St. Barth and should I cancel hotel as well? > Regards, > Natalia Molotkova > ours: vfo ay through Friday 10:30am to 7:00pm EST > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > @ 2015 American Express. All rights reserved > • When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s)fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negllgence or failure to deliver on the terms of any contract between the service provider and the Card EFTA00340664 Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Ga_yotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: 'http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here: atp://www.maps.w_ m/help/ligalnotices maps.html). There is typically no cost to you or most booking efforts or aCompany and Amencan Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600- 469-694, Iowa TA#002, Nevada NV#2001-0126 > • Ref#150901-000016 Response (Natalia Molotkova) 08/31/2015 10:08 AM Lesley, let me know when today I can void the ticket to St. Barth and should I cancel hotel as well? Regards, Natalia Molotkova ours: on ay through Friday 10:30am to 7:00pm EST Privacy Statement I Visit the Centurion Card website To team more about e-mail security or report a suspicious e-mail. please visit us at americanexpress.com/phishing. • 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS." without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.gogle.comMelpiterms maps.html). For 'Map Legal Notices' click here: (http://wmv.maps.g gle.conVhelp/legalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals. and may also provide incentives to our travel counselors. For more information please visit ‘w.w.americanexpress.comitravelterms California CST#1022318, Washington UM#600-469-694, Iowa TA#002. Nevada NV#2001-0126 Ref#150901.000016 EFTA00340665