EFTA00340688.pdf

From: Natalia Molotkova To:' ' Subject: Change Ticket to WEd. Please! (Rec Loc# I [Email Ref: 150901-000229] Date: Mon, 31 Aug 2015 16:37:41 +0000 Attachments: Attachment_2.html; Attachment_3.txt Centurion Banner Response (Natalia Molotkova) 08/31/2015 12:37 PM I can change her return flight to exact same flight on September 2nd: long connecting time in Frankfurt - that was the lowest fare. LH 403 02SEP EWR FRA 605P 745A LH 888 03SEP FRA VNO M0P 1140P at additional 147.00USD. We can reduce connection time, but add collect will be higher Regards, Natalia Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Customer Thx Sent from my iPhone 08/31/2015 12:06 PM > On Aug 31, 2015, at 11:51 AM, Natalia Molotkova < wrote: > Response (Natalia Molotkova) 08/31/2015 11:51 AM > Got it, on it... > Regards, > Natalia Molotkova > Centurion Relationship Manager > (877) 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > Customer (I application File Attachment 85409 bytes, Added to incident ) 08/31/2015 11:48 AM EFTA00340688 text File Attachment > Attachment 2.html, 19699 bytes, Added to incident text File Attachment > Attachment 3.txt, 7020 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.corn/phishing. > C 2015 American Express. All rights reserved > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayott, and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terrns_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i nactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > Ref#150901-000229 Response (Natalia Molotkova) 08/31/2015 11:51 AM Got it, on it... EFTA00340689 Regards, Natalia Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Customer (MIEla) 08/31/2015 11:48 AM a lication File Attachment 85409 bytes, Added to incident text File Attachment Attachment 2.html, 19699 bytes, Added to incident text File Attachment Attachment 3.txt, 7020 bytes, Added to incident Privacy Statement I Visit the Centurion Card website To team more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided 'AS IS,' without any express or implied warranties. Portions of this content are provided by Gayoter and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.gLogle.00mffielprterms maps.html). For 'Map Legal Notices' click here: (httplAwriv.maps.google.conVhelpilegalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals. and may also provide incentives to our travel counselors. For more information please visit www.amencanexpress.comitravelterms California CST#1022318, Washington UBW600-469-694. Iowa TA#002. Nevada NV#2001.0128 Re& I5090I -000229 EFTA00340690