EFTA00343176.pdf

From: = > To: Natalia Molotkova Subject: Re: Change Date for to Moscow (Rec [Email Ref: Date: Tue, 18 Aug 2015 17:08:16 +0000 Thanks. I see you reserved the ticket. Totally fine just in case! Sorry, III having computer issues or I would have responded sooner. Sent from my iPhone > On Aug 18, 2015, at 12:46 PM, Natalia Molotkova < > wrote: > • Response (Natalia Molotkova) 08/18/2015 12:46 PM > Lesley, the one way ticket from NY to Moscow with Aeroflot is so cheap: December 17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond from the rate desk? > Regards, > Natalia Molotkova > Centurion Relationship Manager > • Hours: Monday through Friday 10:30am to 7:00pm EST > • Response (Natalia Molotkova) 08/18/2015 12:40 PM > I > Regards, > Natalia Molotkova > Centurion Relationship Manager > • Hours: Monday through Friday 10:30am to 7:00pm EST > Customer ( ) 08/18/2015 12:39 PM > ok, so when they get back to you (up to 48 hours from now) just let me know! > On Aug 18, 2015, at 12:34 PM, Natalia Molotkova wrote: > > > > > > Response (Natalia Molotkova) 08/18/2015 12:34 PM > > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to rate desk. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > Customer ( ) 08/18/2015 12:21 PM > > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can_but_) and if we can't then forget it...(no need to reserve Dec flight) > > > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova < wrote: > > > > > > > > EFTA00343176 > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM > > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Customer ( ) 08/18/2015 11:39 AM > > > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... > > > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova < wrote: > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > > Regards, > > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > > > Sure, let me have a look.. > > > Regards, > > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > Response (Administrator) 08/18/2015 07:48 AM > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > > Customer ( ) 08/18/2015 07:48 AM > > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! > > > > > > > > Thanks, Lesley > > > > > > > > > > > > > > > > > > > > > > > >> From: "American. Express Travel" < > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT > > > > >> To: > > > > » Subject: Invoice for 31AUG15 > > > > >> EFTA00343177 > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > > > > > > > >> If airline tickets are purchased for this itinerary: > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > > > » http://myamextravel.com/baggage > > > > >> > > > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >> Friday 03 Jul 15 > > > > >> Other Information > > > > > > > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > > > >> Monday 31 Aug 15 > > > > » Flight Information > > > > > > > > >> Date 31 Aug 2015 > > > > » Airline Aeroflot > > > > >> Airline Record Locator > > > > » Flight/Class SU103 L Economy Class > > > > >> Origin New York, John F Kennedy International > > > > >> Destination Moscow, Sheremetyevo > > > > >> Departing 07:10 PM > > > > » Arriving 11:25 AM / 01 Sep 2015 > > > > >> Departure Terminal Terminal 1 > > > > » Arrival Terminal Terminal D - Domestic/Intl > > > > >> Estimated Time 9 Hrs 15 Mins > > > > » Stops Non-stop > > > > » Seats 18K > > > > >> Confirmed > > > > >> Entry and Exit Information for Travel > > > > > > > > >> American Express strongly recommends that youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > > > > > > > > > > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > > > > > > > > » See attached itinerary PDF or link for full terms and conditions. > > > > > > > > >> PDF itinerary attachment: > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > > > > > > > >> http://www.adobe.com/products/acrobat/readstep.html > > > > > > > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > > > > > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not EFTA00343178 limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > > > > > > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we ma y en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > > > >> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NVI2001-0126; Iowa: TAY 002 Registered Iowa Travel Agency. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > please note > > > > > The information contained in this communication is > > > > > confidential, may be attorney-client privileged, may > > > > > constitute inside information, and is intended only for > > > > the use of the addressee. It is the property of > > > > > JEE > > > > > Unauthorized use, disclosure or copying of this > > > > > communication or any part thereof is strictly prohibited > > > > > and may be unlawful. If you have received this > > > > > communication in error, please notify us immediately by > > > > return e-mail or by e-mail to and > > > > > > > > > destroy this communication and all copies thereof, > including all attachments. copyright -all rights reserved > > > > Privacy Statement I Visit the Centurion Card website > > > > To learn more about e-mail security or report a suspicious e-mail, please visit usatamericanexpress.com/phishing. > > > > > > > > O 2015 American Express. All rights reserved > > > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will EFTA00343179 provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understand s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV12001-0126 > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > > Sure, let me have a look.. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Administrator) 08/18/2015 07:48 AM > > > THIS EMAIL INB0X IS NOT MONITORED when I am out of the office•• I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer ( ) 08/18/2015 07:48 AM > > > Good morning Natasha...can you please change this ticket for to Moscow EFTA00343180 to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts....! > > > > > > Thanks, Lesley > > > > > > > > > > > > > > > > > > >> From: "American Express Travel" ‹ > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT > > > >> To• > > > » Subject: Invoice for 31AUG15 > > > >> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > > >> > > > >> If airline tickets are purchased for this itinerary: > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > > » http://myamextravel.com/baggage > > > >> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > » Friday 03 Jul 15 > > > >> Other Information > > > >> > > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > > >> Monday 31 Aug 15 > > > >> Flight Information > > > >> > > > » Date 31 Aug 2015 > > > » Airline Aeroflot > > > >> Airline Record Locator > > > >> Flight/Class SU103 L Economy Class > > > >> Origin New York, John F Kennedy International > > > >> Destination Moscow, Sheremetyevo > > > >> Departing 07:10 PM > > > » Arriving 11:25 AM / 01 Sep 2015 > > > >> Departure Terminal Terminal 1 > > > >> Arrival Terminal Terminal D - Domestic/Intl > > > >> Estimated Time 9 Hrs 15 Mins > > > » Stops Non-stop > > > >> Seats 18K > > > >> Confirmed > > > >> Entry and Exit Information for Travel > > > >> > > > >> American Express strongly recommends that you periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > > >> > > > >> > > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. EFTA00343181 > > > >> > > > >> See attached itinerary PDF or link for full terms and conditions. > > > >> > > > » PDF itinerary attachment: > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > > >> > > > » http://www.adobe.com/products/acrobat/readstep.html > > > > > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > > > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > > > > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > >> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > > >> > > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: N142001-0126; Iowa: TAY 002 Registered Iowa Travel Agency. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > please note > > > The information contained in this communication is > > > > confidential, may be attorney-client privileged, may > > > > constitute inside information, and is intended only for > > > the use of the addressee. It is the property of > > > > JEE > > > > Unauthorized use, disclosure or copying of this > > > > communication or any part thereof is strictly prohibited EFTA00343182 > > > > and may be unlawful. If you have received this > > > > communication in error, please notify us immediately by > > > return e-mail or by e-mail to , and > > > destroy this communication and all copies thereof, > > > > including all attachments. copyright -all rights reserved > > Privacy Statement I Visit the Centurion Card website > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > > > O 2015 American Express. All rights reserved > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST41022318, Washington U1114600-469-694, Iowa TA4002, Nevada NV42001-0126 > > > > > > > > > > Customer ( ) 08/18/2015 12:00 PM > > ok thanks > > > > On Aug 18, 2015, at 11:53 AM, Natalia Molotkova < wrote: > > > > > > > > > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM > > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > Customer ( ) 08/18/2015 11:39 AM EFTA00343183 > > > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... > > > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova < wrote: > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > > Regards, > > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > > > Sure, let me have a look.. > > > > Regards, > > > > Natalia Molotkova > > > > Centurion Relationship Manager > > > > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > > > Response (Administrator) 08/18/2015 07:48 AM > > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > > Customer ( ) 08/18/2015 07:48 AM > > > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! > > > > > > > > Thanks, Lesley > > > > > > > > > > > > > > > > > > > > > > > >> From: "American Express Travel" < > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT > > > > >> To: > > > > » Subject: Invoice for 31AUG15 > > > > >> > > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > > > >> > > > > >> If airline tickets are purchased for this itinerary: > > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > > > » http://myamextravel.com/baggage > > > > >> > > > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on EFTA00343184 the link to view your trip details: > > > > >> > > > > >> > > > > >> > > > > > > > > > > > > > > > > > > > > » Friday 03 Jul 15 > > > > » Other Information > > > > > > > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > > > >> Monday 31 Aug 15 > > > > » Flight Information > > > > > > > > >> Date 31 Aug 2015 > > > > » Airline Aeroflot > > > > » Airline Record Locator > > > > >> Flight/Class SU103 L Economy Class > > > > » Origin New York, John F Kennedy International > > > > >> Destination Moscow, Sheremetyevo > > > > » Departing 07:10 PM > > > > » Arriving 11:25 AM / 01 Sep 2015 > > > > >> Departure Terminal Terminal 1 > > > > » Arrival Terminal Terminal D - Domestic/Intl > > > > >> Estimated Time 9 firs 15 Mins > > > > >> Stops Non-stop > > > > >> Seats 18K > > > > » Confirmed > > > > » Entry and Exit Information for Travel > > > > >> > > > > >> American Express strongly recommends that youperiodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > > > >> > > > > >> > > > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > > > > > > > > >> See attached itinerary PDF or link for full terms and conditions. > > > > >> > > > > » PDF itinerary attachment: > > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > > > > > > > >> http://www.adobe.com/products/acrobat/readstep.html > > > > > > > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > > > > > > > > » Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > > > > > > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, EFTA00343185 earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we ma y en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > > > >> > > > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA. 002 Registered Iowa Travel Agency. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > > please note > > > > > The information contained in this communication is > > > > > confidential, may be attorney-client privileged, may > > > > > constitute inside information, and is intended only for > > > > the use of the addressee. It is the property of > > > > > JEE > > > > > Unauthorized use, disclosure or copying of this > > > > > communication or any part thereof is strictly prohibited > > > > > and may be unlawful. If you have received this > > > > > communication in error, please notify us immediately by > > > > > return e-mail or by e-mail to and > > > > > > > > > destroy this communication and all copies thereof, > including all attachments. copyright -all rights reserved > > > > Privacy Statement I Visit the Centurion Card website > > > > To learn more about e-mail security or report a suspicious e-mail, please visit usatamericanexpress.com/phishing. > > > > > > > > e 2015 American Express. All rights reserved > > > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understand s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any EFTA00343186 contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > > > > > > > > > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > > Sure, let me have a look.. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Administrator) 08/18/2015 07:48 AM > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer ( ) 08/18/2015 07:48 AM > > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! > > > > > > Thanks, Lesley > > > > > > > > > > > > > > > > > > >> From: "American Express Travel" < > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT > > > >> To: EFTA00343187 > > > » Subject: Invoice for 31AUG15 > > > >> > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > > >> > > > >> If airline tickets are purchased for this itinerary: > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > > » http://myamextravel.com/baggage > > > >> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > » Friday 03 Jul 15 > > > >> Other Information > > > >> > > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > > >> Monday 31 Aug 15 > > > >> Flight Information > > > >> > > > >> Date 31 Aug 2015 > > > » Airline Aeroflot > > > » Airline Record Locator > > > » Flight/Class SU103 L Economy Class > > > >> Origin New York, John F Kennedy International > > > >> Destination Moscow, Sheremetyevo > > > >> Departing 07:10 PM > > > » Arriving 11:25 AM / 01 Sep 2015 > > > >> Departure Terminal Terminal 1 > > > >> Arrival Terminal Terminal D - Domestic/Intl > > > >> Estimated Time 9 Hrs 15 Mins > > > » Stops Non-stop > > > >> Seats 18K > > > >> Confirmed > > > >> Entry and Exit Information for Travel > > > >> > > > >> American Express strongly recommends that you periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > > >> > > > >> > > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > > > >> > > > >> See attached itinerary PDF or link for full terms and conditions. > > > >> > > > >> PDF itinerary attachment: > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > > >> > > > >> http://www.adobe.com/products/acrobat/readstep.html > > > >> > > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. EFTA00343188 > > > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > > > > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > >> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > > > > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI4600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TAY 002 Registered Iowa Travel Agency. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > please note > > > > The information contained in this communication is > > > > confidential, may be attorney-client privileged, may > > > > constitute inside information, and is intended only for > > > the use of the addressee. It is the property of > > > > JEE > > > > Unauthorized use, disclosure or copying of this > > > > communication or any part thereof is strictly prohibited > > > > and may be unlawful. If you have received this > > > > communication in error, please notify us immediately by > > > return e-mail or by e-mail to , and > > > destroy this communication and all copies thereof, > > > > including all attachments. copyright -all rights reserved > > > Privacy Statement I Visit the Centurion Card website > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > > > O 2015 American Express. All rights reserved > > > EFTA00343189 > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST(11O22318, Washington UBI#6OO-469-694, Iowa TA#OO2, Nevada NV#2O01-O126 > > > > > > > > > > > Response (Natalia Molotkova) 08/18/2O15 11:53 AM > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 1O:30am to 7:00pm EST > > > Customer ( ) 08/18/2015 11:39 AM > > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova < > wrote: > > > > > > > > > > > Response (Natalia Molotkova) O8/18/2015 11:13 AM > > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > Regards, > > > Natalia Molotkova EFTA00343190 > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > > Sure, let me have a look.. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Administrator) 08/18/2015 07:48 AM > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer ( ) 08/18/2015 07:48 AM > > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! > > > > > > Thanks, Lesley > > > > > > > > > > > > > > > > > > >> From: "American Express Travel" > > > >> Date: June 26, 2015 at 6:34:07 PM EDT > > > >> To• > > > >> Subject: Invoice for 31AUG15 > > > >> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > > >> > > > >> If airline tickets are purchased for this itinerary: > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > > » http://myamextravel.com/baggage > > > >> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > » Friday 03 Jul 15 > > > >> Other Information > > > >> > > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > > >> Monday 31 Aug 15 > > > >> Flight Information > > > >> > > > » Date 31 Aug 2015 > > > >> Airline Aeroflot > > > » Airline Record Locator > > > >> Flight/Class SU103 L Economy Class EFTA00343191 > > > » Origin New York, John F Kennedy International > > > >> Destination Moscow, Sheremetyevo > > > >> Departing 07:10 PM > > > » Arriving 11:25 AM / 01 Sep 2015 > > > >> Departure Terminal Terminal 1 > > > » Arrival Terminal Terminal D - Domestic/Intl > > > >> Estimated Time 9 Hrs 15 Mins > > > » Stops Non-stop > > > >> Seats 18K > > > » Confirmed > > > » Entry and Exit Information for Travel > > > >> > > > >> American Express strongly recommends that you periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > > >> > > > >> > > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > > > >> > > > >> See attached itinerary PDF or link for full terms and conditions. > > > >> > > > » PDF itinerary attachment: > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > > >> > > > >> http://www.adobe.com/products/acrobat/readstep.html > > > >> > > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > > > >> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > > >> > > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > >> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including EFTA00343192 supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > > >> > > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TAY 002 Registered Iowa Travel Agency. > > > >> > > > >> > > > > > > > > > > > > > > > > > > > > > > > > > > > > please note > > > > The information contained in this communication is > > > > confidential, may be attorney-client privileged, may > > > constitute inside information, and is intended only for > > > the use of the addressee. It is the property of > > > > JEE > > > > Unauthorized use, disclosure or copying of this > > > > communication or any part thereof is strictly prohibited > > > > and may be unlawful. If you have received this > > > > communication in error, please notify us immediately by > > > > return e-mail or by e-mail to , and > > > destroy this communication and all copies thereof, > > > > including all attachments. copyright -all rights reserved > > > Privacy Statement I Visit the Centurion Card website > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > > > O 2015 American Express. All rights reserved > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California EFTA00343193 CST41022318, Washington UBI4600-469-694, Iowa TA4002, Nevada NV42001-0126 > > > > > > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > Sure, let me have a look.. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Administrator) 08/18/2015 07:48 AM > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > Customer ( ) 08/18/2015 07:48 AM > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! > > > > Thanks, Lesley > > > > > > > > > > > > > » From: "American Express Travel" < > > >> Date: June 26, 2015 at 6:34:07 PM EDT > > » To• > > >> Subject: Invoice for 31AUG15 > > >> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > > > >> If airline tickets are purchased for this itinerary: > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > » http://myamextravel.com/baggage > > >> > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > > > > > > > > > EFTA00343194 > >» > >» > > >> Friday 03 Jul 15 > > >> Other Information > > > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > >> Monday 31 Aug 15 > > » Flight Information > > > > >> Date 31 Aug 2015 > > » Airline Aeroflot > > » Airline Record Locator > > » Flight/Class SU103 L Economy Class > > >> Origin New York, John F Kennedy International > > >> Destination Moscow, Sheremetyevo > > >> Departing 07:10 PM > > » Arriving 11:25 AM / 01 Sep 2015 > > >> Departure Terminal Terminal 1 > > » Arrival Terminal Terminal D - Domestic/Intl > > >> Estimated Time 9 Hrs 15 Mins > > » Stops Non-stop > > >> Seats 18K > > >> Confirmed > > >> Entry and Exit Information for Travel > > >> > > >> American Express strongly recommends that you periodically reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > > > > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > > > > >> See attached itinerary PDF or link for full terms and conditions. > > > > >> PDF itinerary attachment: > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > >> > > >> http://www.adobe.com/products/acrobat/readstep.html > > > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making EFTA00343195 arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UPI:1600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA. 002 Registered Iowa Travel Agency. > > > > > > > > > > > > > > > > > > > > > > -- > > > please note > > > The information contained in this communication is > > > confidential, may be attorney-client privileged, may > > > constitute inside information, and is intended only for > > the use of the addressee. It is the property of > > > JEE > > > Unauthorized use, disclosure or copying of this > > > communication or any part thereof is strictly prohibited > > > and may be unlawful. If you have received this > > > communication in error, please notify us immediately by > > return e-mail or by e-mail to , and > > > destroy this communication and all copies thereof, > > > including all attachments. copyright -all rights reserved > Privacy Statement I Visit the Centurion Card website > > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > > > O 2015 American Express. All rights reserved > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > EFTA00343196 > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1O22318, Washington UBI.6OO-469-694, Iowa TA#OO2, Nevada NV12001-O126 > > > > > > > Response (Natalia Molotkova) 08/18/2O15 12:34 PM > Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to rate desk. > Regards, > Natalia Molotkova > Centurion Relationship Manager > • Hours: Monday through Friday 10:3Oam to 7:OOpm EST > Customer ( ) 08/18/2015 12:21 PM > Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can... but...) and if we can't then forget it...(no need to reserve Dec flight) > On Aug 18, 2O15, at 11:53 AM, Natalia Molotkova -z: > wrote: > > > > > > Response (Natalia Molotkova) 08/18/2O15 11:53 AM > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 1O:30am to 7:00pm EST > > > Customer ( ) 08/18/2015 11:39 AM > > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova wrote: > > > > > > > > > > > Response (Natalia Molotkova) O8/18/2015 11:13 AM > > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager EFTA00343197 > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > > Sure, let me have a look.. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > > > Response (Administrator) 08/18/2015 07:48 AM > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer ( ) 08/18/2015 07:48 AM > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts....! > > > > > > Thanks, Lesley > > > > > > > > > > > > > > > > > > >> From: "American Express Travel" ‹ > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT > > > >> To• > > > » Subject: Invoice for 31AUG15 > > > >> > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > > >> > > > >> If airline tickets are purchased for this itinerary: > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > > » http://myamextravel.com/baggage > > > >> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > » Friday 03 Jul 15 > > > >> Other Information > > > >> > > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > > >> Monday 31 Aug 15 > > > >> Flight Information > > > >> > > > >> Date 31 Aug 2015 > > > >> Airline Aeroflot > > > >> Airline Record Locator > > > >> Flight/Class SU103 L Economy Class > > > >> Origin New York, John F Kennedy International EFTA00343198 > > > » Destination Moscow, Sheremetyevo > > > >> Departing 07:10 PM > > > » Arriving 11:25 AM / 01 Sep 2015 > > > >> Departure Terminal Terminal 1 > > > » Arrival Terminal Terminal D - Domestic/Intl > > > >> Estimated Time 9 Hrs 15 Mins > > > » Stops Non-stop > > > » Seats 18K > > > » Confirmed > > > >> Entry and Exit Information for Travel > > > > > > >> American Express strongly recommends that you periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > > > > > > > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > > > > > > >> See attached itinerary PDF or link for full terms and conditions. > > > > > > » PDF itinerary attachment: > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > > >> > > > >> http://www.adobe.com/products/acrobat/readstep.html > > > >> > > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > > > >> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > > > > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > >> > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also EFTA00343199 influence the suppliers we identify and the itineraries we recommend. > > > >> > > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: U811600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TAY 002 Registered Iowa Travel Agency. > > > >> > > > >> > > > > > > > > > > > > > > > > > > > > > > > > -- > > > > please note > > > > The information contained in this communication is > > > > confidential, may be attorney-client privileged, may > > > > constitute inside information, and is intended only for > > > the use of the addressee. It is the property of > > > > JEE > > > > Unauthorized use, disclosure or copying of this > > > > communication or any part thereof is strictly prohibited > > > > and may be unlawful. If you have received this > > > > communication in error, please notify us immediately by > > > > return e-mail or by e-mail to , and > > > > destroy this communication and all copies thereof, > > > > including all attachments. copyright -all rights reserved > > > Privacy Statement I Visit the Centurion Card website > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > > > O 2015 American Express. All rights reserved > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 EFTA00343200 > > > > > > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > Sure, let me have a look.. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Administrator) 08/18/2015 07:48 AM > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > Customer ( ) 08/18/2015 07:48 AM > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts....! > > > > Thanks, Lesley > > > > > > > > > > > > > >> From: "American Express Travel" < > > >> Date: June 26, 2015 at 6:34:07 PM EDT > > >> To• > > » Subject: Invoice for 31AUG15 > > >> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > >> > > >> If airline tickets are purchased for this itinerary: > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > » http://myamextravel.com/baggage > > >> > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > >> > > >> > > >> > > >> > > >> > > >> EFTA00343201 > >» > > >> Friday 03 Jul 15 > > >> Other Information > > > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > >> Monday 31 Aug 15 > > » Flight Information > > > > >> Date 31 Aug 2015 > > » Airline Aeroflot > > » Airline Record Locator > > » Flight/Class SU103 L Economy Class > > >> Origin New York, John F Kennedy International > > >> Destination Moscow, Sheremetyevo > > >> Departing 07:10 PM > > » Arriving 11:25 AM / 01 Sep 2015 > > >> Departure Terminal Terminal 1 > > » Arrival Terminal Terminal D - Domestic/Intl > > >> Estimated Time 9 Hrs 15 Mins > > » Stops Non-stop > > >> Seats 18K > > >> Confirmed > > >> Entry and Exit Information for Travel > > >> > > >> American Express strongly recommends that you periodically reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > >> > > >> > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > > > > >> See attached itinerary PDF or link for full terms and conditions. > > > > » PDF itinerary attachment: > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > > > >> http://www.adobe.com/products/acrobat/readstep.html > > > > » Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying EFTA00343202 travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TAY 002 Registered Iowa Travel Agency. > > > > > > > > > > > > > > > > > > > > > > -- > > please note > > > The information contained in this communication is > > > confidential, may be attorney-client privileged, may > > > constitute inside information, and is intended only for > > the use of the addressee. It is the property of > > > JEE > > > Unauthorized use, disclosure or copying of this > > > communication or any part thereof is strictly prohibited > > > and may be unlawful. If you have received this > > > communication in error, please notify us immediately by > > > return e-mail or by e-mail to , and > > > destroy this communication and all copies thereof, > > > including all attachments. copyright -all rights reserved > Privacy Statement I Visit the Centurion Card website > > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > > > O 2015 American Express. All rights reserved > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this EFTA00343203 content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST41O22318, Washington UBI46OO-469-694, Iowa TA4OO2, Nevada N)/42O01-O126 > > > > > > > Customer ( ) 08/18/2015 12:O0 PM > ok thanks > On Aug 18, 2O15, at 11:53 AM, Natalia Molotkova < > wrote: > > > > > > Response (Natalia Molotkova) 08/18/2O15 11:53 AM > > Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 1O:30am to 7:00pm EST > > > Customer ( ) 08/18/2015 11:39 AM > > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... > > > > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova wrote: > > > > > > > > > > > Response (Natalia Molotkova) O8/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:3Oam to 7:0Opm EST > > > > > > Response (Natalia Molotkova) O8/18/2015 10:34 AM > > > Sure, let me have a look.. > > > Regards, > > > Natalia Molotkova > > > Centurion Relationship Manager > > > > > > > > > Hours: Monday through Friday 10:30am to 7:0Opm EST EFTA00343204 > > > > > > Response (Administrator) 08/18/2015 07:48 AM > > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > > Customer ( ) 08/18/2015 07:48 AM > > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! > > > > > > Thanks, Lesley > > > > > > > > > > > > > > > > > > » From: "American Express Travel" •< > > > > >> Date: June 26, 2015 at 6:34:07 PM EDT > > > >> To• > > > » Subject: Invoice for 31AUG15 > > > >> > > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > > >> > > > >> If airline tickets are purchased for this itinerary: > > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > > » http://myamextravel.com/baggage > > > >> > > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> > > > >> Friday 03 Jul 15 > > > >> Other Information > > > >> > > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > > >> Monday 31 Aug 15 > > > >> Flight Information > > > >> > > > >> Date 31 Aug 2015 > > > >> Airline Aeroflot > > > » Airline Record Locator > > > » Flight/Class SU103 L Economy Class > > > >> Origin New York, John F Kennedy International > > > » Destination Moscow, Sheremetyevo > > > >> Departing 07:10 PM > > > >> Arriving 11:25 AM / 01 Sep 2015 > > > >> Departure Terminal Terminal 1 > > > >> Arrival Terminal Terminal D - Domestic/Intl > > > >> Estimated Time 9 Hrs 15 Mins > > > » Stops Non-stop > > > » Seats 18K > > > >> Confirmed > > > >> Entry and Exit Information for Travel > > > >> > > > >> American Express strongly recommends that you EFTA00343205 periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > > > > > > > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > > > > > > >> See attached itinerary PDF or link for full terms and conditions. > > > > > > » PDF itinerary attachment: > > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > > >> > > > » http://www.adobe.com/products/acrobat/readstep.html > > > >> > > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > > > >> > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > > > > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > > > > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TAY 002 Registered Iowa Travel Agency. > > > >> > > > >> > > > > > > > > > > > > > > > > > > > > EFTA00343206 > > > > > > > > please note > > > > The information contained in this communication is > > > > confidential, may be attorney-client privileged, may > > > > constitute inside information, and is intended only for > > > the use of the addressee. It is the property of > > > > JEE > > > > Unauthorized use, disclosure or copying of this > > > > communication or any part thereof is strictly prohibited > > > > and may be unlawful. If you have received this > > > > communication in error, please notify us immediately by > > > > return e-mail or by e-mail to , and > > > > > > > destroy this communication and all copies thereof, > including all attachments. copyright -all rights reserved > > > Privacy Statement I Visit the Centurion Card website > > > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > > > > > O 2015 American Express. All rights reserved > > > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > > > > > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > Regards, > > Natalia Molotkova EFTA00343207 > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > > Sure, let me have a look.. > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Administrator) 08/18/2015 07:48 AM > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > Customer ( ) 08/18/2015 07:48 AM > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! > > > > Thanks, Lesley > > > > > > > > > > > > > >> From: "American Express Travel" < > > >> Date: June 26, 2015 at 6:34:07 PM EDT > > >> To• > > >> Subject: Invoice for 31AUG15 > > >> > > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > >> > > >> If airline tickets are purchased for this itinerary: > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > » http://myamextravel.com/baggage > > >> > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > >> > > >> > > >> > > >> > > >> > > >> > > >> > > >> Friday 03 Jul 15 > > >> Other Information > > >> > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > >> Monday 31 Aug 15 > > >> Flight Information > > >> > > >> Date 31 Aug 2015 > > >> Airline Aeroflot > > >> Airline Record Locator > > >> Flight/Class SU103 L Economy Class EFTA00343208 > > » Origin New York, John F Kennedy International > > >> Destination Moscow, Sheremetyevo > > >> Departing 07:10 PM > > » Arriving 11:25 AM / 01 Sep 2015 > > >> Departure Terminal Terminal 1 > > >> Arrival Terminal Terminal D - Domestic/Intl > > >> Estimated Time 9 Hrs 15 Mins > > » Stops Non-stop > > >> Seats 18K > > » Confirmed > > >> Entry and Exit Information for Travel > > >> > > >> American Express strongly recommends that you periodically reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > >> > > >> > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > > >> > > >> See attached itinerary PDF or link for full terms and conditions. > > >> > > » PDF itinerary attachment: > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > >> > > >> http://www.adobe.com/products/acrobat/readstep.html > > >> > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > > >> > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > >> > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > >> > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including EFTA00343209 supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > >> > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UPI:1600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. > > >> > > >> > > > > > > > > > > > > > > > > > > - - > > please note > > > The information contained in this communication is > > > confidential, may be attorney-client privileged, may > > > constitute inside information, and is intended only for > > the use of the addressee. It is the property of > > > JEE > > > Unauthorized use, disclosure or copying of this > > > communication or any part thereof is strictly prohibited > > > and may be unlawful. If you have received this > > > communication in error, please notify us immediately by > > return e-mail or by e-mail to , and > > > destroy this communication and all copies thereof, > > > including all attachments. copyright -all rights reserved > Privacy Statement I Visit the Centurion Card website > > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > > > O 2015 American Express. All rights reserved > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California EFTA00343210 CS111022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NVI2001-0126 > > > > > > > Response (Natalia Molotkova) 08/18/2015 11:53 AM > Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. > Regards, > Natalia Molotkova > Centurion Relationship Manager > • Hours: Monday through Friday 10:30am to 7:00pm EST > Customer ( ) 08/18/2015 11:39 AM > This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... > On Aug 18, 2015, at 11:13 AM, Natalia Molotkova .‘; > wrote: > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > > > > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Natalia Molotkova) 08/18/2015 10:34 AM > Sure, let me have a look.. > > Regards, > > Natalia Molotkova > > Centurion Relationship Manager > > > > > > Hours: Monday through Friday 10:30am to 7:00pm EST > > > > Response (Administrator) 08/18/2015 07:48 AM > > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! > Customer ( ) 08/18/2015 07:48 AM > > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts....! > > > > Thanks, Lesley > > > > > > > > > > > > > >> From: "American Express Travel" < > > >> Date: June 26, 2015 at 6:34:07 PM EDT EFTA00343211 > > » To: > > » Subject: Invoice for 31AUG15 > > > > » DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > > >> > > >> If airline tickets are purchased for this itinerary: > > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > > » http://myamextravel.com/baggage > > >> > > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > > > > > > > > > > > > > > > >> Friday 03 Jul 15 > > >> Other Information > > > > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > > >> Monday 31 Aug 15 > > » Flight Information > > > > >> Date 31 Aug 2015 > > >> Airline Aeroflot > > » Airline Record Locator > > >> Flight/Class SU103 L Economy Class > > >> Origin New York, John F Kennedy International > > >> Destination Moscow, Sheremetyevo > > >> Departing 07:10 PM > > » Arriving 11:25 AM / 01 Sep 2015 > > >> Departure Terminal Terminal 1 > > >> Arrival Terminal Terminal D - Domestic/Intl > > >> Estimated Time 9 Hrs 15 Mins > > » Stops Non-stop > > >> Seats 18K > > >> Confirmed > > >> Entry and Exit Information for Travel > > >> > > >> American Express strongly recommends that you periodically reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > > > > > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > > > > >> See attached itinerary PDF or link for full terms and conditions. > > > > >> PDF itinerary attachment: > > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > >> > > >> http://www.adobe.com/products/acrobat/readstep.html > > >> > > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant EFTA00343212 trip. > > > > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > > > > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > >> > > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TAY 002 Registered Iowa Travel Agency. > > > > > > > > > > > > > > > > > > > > > > -- > > > please note > > > The information contained in this communication is > > > confidential, may be attorney-client privileged, may > > > constitute inside information, and is intended only for > > the use of the addressee. It is the property of > > > JEE > > > Unauthorized use, disclosure or copying of this > > > communication or any part thereof is strictly prohibited > > > and may be unlawful. If you have received this > > > communication in error, please notify us immediately by > > > return e-mail or by e-mail to , and > > > destroy this communication and all copies thereof, > > > including all attachments. copyright -all rights reserved > Privacy Statement I Visit the Centurion Card website > > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > > > O 2015 American Express. All rights reserved EFTA00343213 > > > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST41022318, Washington UBI4600-469-694, Iowa TA4002, Nevada NV42001-0126 > > > > > > > Response (Natalia Molotkova) 08/18/2015 11:13 AM > Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? > I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. > Regards, > Natalia Molotkova > Centurion Relationship Manager > • Hours: Monday through Friday 10:30am to 7:00pm EST > • Response (Natalia Molotkova) 08/18/2015 10:34 AM > Sure, let me have a look.. > Regards, > Natalia Molotkova > Centurion Relationship Manager > • Hours: Monday through Friday 10:30am to 7:00pm EST > • Response (Administrator) 08/18/2015 07:48 AM > THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have EFTA00343214 a wonderful day! > Customer ( ) 08/18/2015 07:48 AM > Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts....! > Thanks, Lesley > > > > > > > >> From: "American Express Travel" < > >> Date: June 26, 2015 at 6:34:07 PM EDT > » To• > » Subject: Invoice for 31AUG15 > >> > >> DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- > >> > >> If airline tickets are purchased for this itinerary: > >> Airline Baggage Fee/Rules may apply and can be accessed by visiting: > » http://myamextravel.com/baggage > >> > >> Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > >> > >> > >> > >> > >> > >> > >> > >> Friday 03 Jul 15 > >> Other Information > >> > >> CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > >> Monday 31 Aug 15 > » Flight Information > >> > » Date 31 Aug 2015 > » Airline Aeroflot > » Airline Record Locator > » Flight/Class SU103 L Economy Class > >> Origin New York, John F Kennedy International > » Destination Moscow, Sheremetyevo > >> Departing 07:10 PM > » Arriving 11:25 AM / 01 Sep 2015 > >> Departure Terminal Terminal 1 > >> Arrival Terminal Terminal D - Domestic/Intl > » Estimated Time 9 Hrs 15 Mins > » Stops Non-stop > » Seats 18K > >> Confirmed > >> Entry and Exit Information for Travel > >> > >> American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > >> > >> > EFTA00343215 > >> You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. > >> > >> See attached itinerary PDF or link for full terms and conditions. > >> > » PDF itinerary attachment: > >> If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > >> > » http://www.adobe.com/products/acrobat/readstep.html > >> > >> Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > >> > >> Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > >> > >> Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > >> > >> Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may ent er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > >> > >> California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UB1#600469694. Nevada Seller of Travel Registration No.: NV82001-0126; Iowa: TA8 002 Registered Iowa Travel Agency. > >> > >> > > > > > > > > > > > > - - » please note > > The information contained in this communication is > > confidential, may be attorney-client privileged, may > > constitute inside information, and is intended only for > the use of the addressee. It is the property of EFTA00343216 > > JEE > > Unauthorized use, disclosure or copying of this > > communication or any part thereof is strictly prohibited > > and may be unlawful. If you have received this > > communication in error, please notify us immediately by > > return e-mail or by e-mail to , and > > destroy this communication and all copies thereof, > > including all attachments. copyright -all rights reserved > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > O 2015 American Express. All rights reserved > • When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST11022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV.2001-0126 From: Content-Type: multipart/alternative; boundary.39BF4A2-F1F8-4A9D-AD07-66B381C0409D <html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>Thanks. I see you reserved the ticket. Totally fine just in case! &nbsp;Sorry, III having computer issues or I would have responded sooner.&nbsp;<br><br>Sent from my iPhone</div><div><br>On Aug 18, 2015, at 12:46 PM, Natalia Molotkova &lt;<a href="mailto: ">IIIIIIIIIIIIIIIIIIIIIIIIIIIIII</a>&gt; wrote: <br><br></div><blockquote type="cite"><div> EFTA00343217 <table border="0" cellspacing="0" cellpadding="0" width="601" align="center"> <tbody> <tr> <td> <div style="width: 601px; border: 1px solid iDDD; padding: lOpx"› <div> <img src="http://icm.aexp-static.com/Internet/SMC/en_US/t1s_files/centurion_601x125.jpg" alt="Centurion Banner"› </div> <!-- Print Header <div class="rnt text"> <strong>Response&nbsp;(Natalia Molotkova)&nbsp;&nbsp;&nbsp;08/16/2015 12:46 PM</strong> </div> <!-- Print Tread <div class="rnt text thread"> Lesley, the one way ticket from NY to Moscow with Aeroflot is so cheap: December 17,21,22 and 23 - only 415.00USD. What date to hold while we are waiting fro the respond from the rate desk? <br> Link style="border-bottom:lpx solid 4ddd; padding-bottom: lOpx;"> Signature <p>Regards, <br> Natalia Molotkova <br> Centurion Relationship Manager <br> <a href="mailto: <br> <br> Hours: Monday through Friday 10:30am to 7:00pm EST</p> </div> </div> <!-- Survey <div <!-- </a> <!-- Print Header <div class="rnt_text_gray"> <strong>Response&nbsp;(Natalia Molotkova)&nbsp;&nbsp;&nbsp;08/16/2015 12:40 PM</strong> EFTA00343218 </div> <!-- Print Tread <div class="rnt_text_gray_thread"> I <br> Link style="border-bottom:lpx solid 4cIdd; padding-bottom: l0px;"> Signature <p>Regards, <br> Natalia Molotkova <br> Centurion Relationship Manager <br> <a href="mailto: <br> <br> Hours: Monday through Friday 10:30am to 7:00pm EST</p> </div> </div> <!-- Print Header <div class="rnt text"> <!-- Survey <div <!-- </a> <strong>Customer&nbsp;(<a href="mailto: "> </a>)&nbsp;&nbsp;&nbsp;08/18/2015 12:39 PM</strong> </div> <!-- Print Tread <div class="rnttextthread"> ok, so when they get back to you (up to 48 hours from now) just let me know! <br> <br> On Aug 18, 2015, at 12:34 PM, Natalia Molotkova &lt;<a href="mailto: >IIIIIIIIIIIIIIIIIIIIIIIIIIIIII</a>&gt; wrote: <br> <br> &gt; <br> &gt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 12:34 PM <br> &gt; Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to rate desk. <br> &gt; Regards, <br> &gt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: el /a> EFTA00343219 <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Customer (<a href="mailto: ">IIIIIIIIIIIIIIIIIIII</a>) 08/18/2015 12:21 PM <br> &gt; Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can_but_) and if we can't then forget it...(no need to reserve Dec flight) <br> &gt; <br> &gt; On Aug 18, 2015, at 11:53 AM, Natalia Molotkova &lt;<a href="mailto: >IIIIIIIIIIIIIIIIIIIIIIIIIIIIII</a>&gt; wrote: <br> &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) 08/18/2015 11:53 AM <br> &gt; &gt; Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. <br> &gt; &gt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: " </a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Customer (<a href="mailto: H>IIIIIIIIIIIIIIIIIIIII</a>) 08/18/2015 11:39 AM <br> &gt; &gt; This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... <br> &gt; &gt; <br> &gt; &gt; On Aug 18, 2015, at 11:13 AM, Natalia Molotkova &lt;<a href="mailto: >IIIIIIIIIIIIIIIIIIIIIIIIIIIIII</a>&gt; wrote: <br> &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> &gt; &gt; &gt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; &gt; &gt; Regards, <br> &gt; &gt; &gt; Natalia Molotkova <br> &gt; &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; &gt; <a href="mailto: <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; &gt; &gt; Sure, let me have a look.. <br> &gt; &gt; &gt; Regards, <br> &gt; &gt; &gt; Natalia Molotkova <br> &gt; &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; &gt; <a href="mailto: ">IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIC/a> <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Response (Administrator) 08/18/2015 07:48 AM <br> EFTA00343220 &gt; &gt; &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; &gt; &gt; Customer (Ga href="mailto: 1>IIIIIIIIIIIIIIIIIIIII</a>) 08/18/2015 07:48 AM <br> &gt; &gt; &gt; Good morning Natasha...can you please change this ticket for to Moscow to December_like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Thanks, Lesley <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; &gt; <br> &gt; &gt; &gt; &gt; <br> &gt; &gt; &gt; &gt; <br> &gt; &gt; &gt; &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: "> </a>&gt; <br> &gt; &gt; &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> &gt; &gt; &gt; &gt;&gt; To: <a href="mailto: /a> <br> &gt; &gt; &gt; &gt;&gt; Subject: Invoice for 31AUG15 <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt; &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt; &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" target="_blank">http://myamextravel.com/baggage</a> <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; Friday 03 Jul 15 <br> &gt; &gt; &gt; &gt;&gt; Other Information <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> &gt; &gt; &gt; &gt;&gt; Monday 31 Aug 15 <br> &gt; &gt; &gt; &gt;&gt; Flight Information <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; Date 31 Aug 2015 <br> &gt; &gt; &gt; &gt;&gt; Airline Aeroflot <br> &gt; &gt; &gt; &gt;&gt; Airline Record Locator <br> &gt; &gt; &gt; &gt;&gt; Flight/Class SU103 L Economy Class <br> &gt; &gt; &gt; &gt;&gt; Origin New York, John F Kennedy International <br> &gt; &gt; &gt; &gt;&gt; Destination Moscow, Sheremetyevo <br> &gt; &gt; &gt; &gt;&gt; Departing 07:10 PM <br> &gt; &gt; &gt; &gt;&gt; Arriving 11:25 AM / 01 Sep 2015 <br> &gt; &gt; &gt; &gt;&gt; Departure Terminal Terminal 1 <br> &gt; &gt; &gt; &gt;&gt; Arrival Terminal Terminal D - Domestic/Intl <br> &gt; &gt; &gt; &gt;&gt; Estimated Time 9 Hrs 15 Mins <br> &gt; &gt; &gt; &gt;&gt; Stops Non-stop <br> &gt; &gt; &gt; &gt;&gt; Seats 18K <br> EFTA00343221 &gt; &gt; &gt; &gt;&gt; Confirmed <br> &gt; &gt; &gt; &gt;&gt; Entry and Exit Information for Travel <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; American Express strongly recommends that <a href="http://youperiodicallyreviewwww.Visacentral.com/amex">youperiodicallyreviewwww.Visacent ral.com/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; See attached itinerary PDF or link for full terms and conditions. <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; PDF itinerary attachment: <br> &gt; &gt; &gt; &gt;&gt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blank">http://www.adobe.com/products/acrobat/readstep.html</a> <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we ma y en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> &gt; &gt; &gt; &gt;&gt; <br> EFTA00343222 Sgt; Sgt; Sgt; Sgt;Sgt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI8600469694. Nevada Seller of Travel Registration No.: NV82001-0126; Iowa: TAt 002 Registered Iowa Travel Agency. <br> Sgt; Sgt; Sgt; Sgt;&gt; <br> Sgt; Sgt; Sgt; sgt;Sgt; <br> Sgt; Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; Sgt; please note <br> Sgt; Sgt; Sgt; Sgt; The information contained in this communication is <br> Sgt; Sgt; Sgt; Sgt; confidential, may be attorney-client privileged, may <br> Sgt; Sgt; Sgt; Sgt; constitute inside information, and is intended only for <br> Sgt; Sgt; Sgt; Sgt; the use of the addressee. It is the property of <br> Sgt; Sgt; Sgt; Sgt; JEE <br> Sgt; Sgt; Sgt; Sgt; Unauthorized use, disclosure or copying of this <br> Sgt; Sgt; Sgt; Sgt; communication or any part thereof is strictly prohibited <br> Sgt; Sgt; Sgt; Sgt; and may be unlawful. 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In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understand s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us EFTA00343223 commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information <a href="http://pleasevisitwww.americanexpress.com/travelterms">pleasevisitwww.americanexpress.c om/travelterms</a> California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> &gt; &gt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? <br> &gt; &gt; <br> &gt; &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; &gt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: /a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; &gt; Sure, let me have a look.. <br> &gt; &gt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: " </a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Response (Administrator) 08/18/2015 07:48 AM <br> &gt; &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; &gt; Customer (‹a href="mailto: H>IIIIIIIIIIIIIIIIIIIII</a>) 08/18/2015 07:48 AM <br> &gt; &gt; Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! <br> &gt; &gt; <br> &gt; &gt; Thanks, Lesley <br> &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: "> /a>&gt; <br> &gt; &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> &gt; &gt; &gt;&gt; To: <a href="mailto: /a> <br> &gt; &gt; &gt;&gt; Subject: Invoice for 31AUG15 <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1--. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" target="_blanle>http://myamextravel.com/baggage</a> <br> EFTA00343224 &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Friday 03 Jul 15 <br> &gt; &gt; &gt;&gt; Other Information <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> &gt; &gt; &gt;&gt; Monday 31 Aug 15 <br> &gt; &gt; &gt;&gt; Flight Information <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Date 31 Aug 2015 <br> &gt; &gt; &gt;&gt; Airline Aeroflot <br> &gt; &gt; &gt;&gt; Airline Record Locator <br> &gt; &gt; &gt;&gt; Flight/Class SU103 L Economy Class <br> &gt; &gt; &gt;&gt; Origin New York, John F Kennedy International <br> &gt; &gt; &gt;&gt; Destination Moscow, Sheremetyevo <br> &gt; &gt; &gt;&gt; Departing 07:10 PM <br> &gt; &gt; &gt;&gt; Arriving 11:25 AM / 01 Sep 2015 <br> &gt; &gt; &gt;&gt; Departure Terminal Terminal 1 <br> &gt; &gt; &gt;&gt; Arrival Terminal Terminal D - Domestic/Intl <br> &gt; &gt; &gt;&gt; Estimated Time 9 Hrs 15 Mins <br> &gt; &gt; &gt;&gt; Stops Non-stop <br> &gt; &gt; &gt;&gt; Seats 18K <br> &gt; &gt; &gt;&gt; Confirmed <br> &gt; &gt; &gt;&gt; Entry and Exit Information for Travel <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; American Express strongly recommends that you <a href="http://periodicallyreviewwww.Visacentral.com/amex">periodicallyreviewwww.Visacentral.co l/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; See attached itinerary PDF or link for full terms and conditions. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; PDF itinerary attachment: <br> &gt; &gt; &gt;&gt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blankm>http://www.adobe.com/products/acrobat/readstep.html</a> <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> EFTA00343225 Sgt; Sgt; Sgt;&gt; <br> Sgt; Sgt; Sgt;sgt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. <br> Sgt; Sgt; sgt;Sgt; <br> Sgt; Sgt; sgt;sgt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> Sgt; Sgt; Sgt;Sgt; <br> Sgt; Sgt; sgt;sgt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI8600469694. Nevada Seller of Travel Registration No.: NV82001-0126; Iowa: TAt 002 Registered Iowa Travel Agency. <br> Sgt; Sgt; Sgt;&gt; <br> Sgt; Sgt; Sgt;&gt; <br> Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; <br> Sgt; Sgt; Sgt; please note <br> Sgt; Sgt; Sgt; The information contained in this communication is <br> Sgt; Sgt; Sgt; confidential, may be attorney-client privileged, may <br> Sgt; Sgt; Sgt; constitute inside information, and is intended only for <br> Sgt; Sgt; Sgt; the use of the addressee. It is the property of <br> Sgt; Sgt; Sgt; JEE <br> Sgt; Sgt; Sgt; Unauthorized use, disclosure or copying of this <br> Sgt; Sgt; Sgt; communication or any part thereof is strictly prohibited <br> Sgt; Sgt; sgt; and may be unlawful. If you have received this <br> Sgt; Sgt; Sgt; communication in error, please notify us immediately by <br> Sgt; Sgt; sgt; return e-mail or by e-mail to <a href="mailto: "> </a>, and <br> Sgt; Sgt; Sgt; destroy this communication and all copies thereof, <br> Sgt; sgt; sgt; including all attachments. copyright -all rights reserved <br> Sgt; Sgt; Privacy Statement I Visit the Centurion Card website <br> Sgt; sgt; To learn more about e-mail security or report a suspicious e-mail, please visit us <a href="http://atamericanexpress.com/phishing">atamericanexpress.com/phishing</a>. <br> Sgt; Sgt; <br> Sgt; Sgt; O 2015 American Express. All rights reserved <br> Sgt; Sgt; <br> Sgt; Sgt; When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your EFTA00343226 concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> &gt; &gt; <br> &gt; &gt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please <a href="http://visitwww.americanexpress.com/travelterms">visitwww.americanexpress.com/travelter ms</a> California CST41022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NVI20O1-0126 <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; Customer (<a href="mailto: 11> </a>) 08/18/2015 12:0O PM <br> &gt; ok thanks <br> &gt; <br> &gt; On Aug 18, 2015, at 11:53 AM, Natalia Molotkova &lt;<a href="mailto: "> /a>figt; wrote: <br> &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) O8/18/2015 11:53 AM <br> &gt; &gt; Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. <br> &gt; &gt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: 11> </a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 1O:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Customer (<a href="mailto: O8/18/2015 11:39 AM <br> &gt; &gt; This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... <br> EFTA00343227 &gt; &gt; <br> &gt; &gt; On Aug 18, 2015, at 11:13 AM, Natalia Molotkova &lt;<a href="mailto: /a>&gt; wrote: <br> &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> &gt; &gt; &gt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; &gt; &gt; Regards, <br> &gt; &gt; &gt; Natalia Molotkova <br> &gt; &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; &gt; <a href="mailto: <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; &gt; &gt; Sure, let me have a look.. <br> &gt; &gt; &gt; Regards, <br> &gt; &gt; &gt; Natalia Molotkova <br> &gt; &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; &gt; <a href="mailto: ">IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIC/a> <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Response (Administrator) 08/18/2015 07:48 AM <br> &gt; &gt; &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; &gt; &gt; Customer (Ga href="mailto: 1>IIIIIIIIIIIIIIIIIIIII</a>) 08/18/2015 07:48 AM <br> &gt; &gt; &gt; Good morning Natasha...can you please change this ticket for to Moscow to December_like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paidLI know I won't hear from you until after 10am when your shift starts_.! <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Thanks, Lesley <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; &gt; <br> &gt; &gt; &gt; &gt; <br> &gt; &gt; &gt; &gt; <br> &gt; &gt; &gt; &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: ^>IIIIIIIIIIIIIIIIIIIIIIIIIIIcia>&gt; <br> &gt; &gt; &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> &gt; &gt; &gt; &gt;&gt; To: <a href="mailto: > </sa> <br> &gt; &gt; &gt; &gt;&gt; Subject: Invoice for 31AUG15 <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt; &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt; &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" EFTA00343228 target="_blank">http://myamextravel.com/baggage</a> <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;Sgt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;Sgt; Friday 03 Jul 15 <br> &gt; &gt; &gt; &gt;Sgt; Other Information <br> &gt; &gt; &gt; &gt;Sgt; <br> &gt; &gt; &gt; &gt;Sgt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> &gt; &gt; &gt; &gt;Sgt; Monday 31 Aug 15 <br> &gt; &gt; &gt; &gt;Sgt; Flight Information <br> &gt; &gt; &gt; &gt;Sgt; <br> &gt; &gt; &gt; &gt;&gt; Date 31 Aug 2015 <br> &gt; &gt; &gt; &gt;sgt; Airline Aeroflot <br> &gt; &gt; &gt; &gt;Sgt; Airline Record Locator <br> &gt; &gt; &gt; &gt;Sgt; Flight/Class SU103 L Economy Class <br> &gt; &gt; &gt; &gt;Sgt; Origin New York, John F Kennedy International <br> &gt; &gt; &gt; &gt;Sgt; Destination Moscow, Sheremetyevo <br> &gt; &gt; &gt; &gt;Sgt; Departing 07:10 PM <br> &gt; &gt; &gt; &gt;Sgt; Arriving 11:25 AM / 01 Sep 2015 <br> &gt; &gt; &gt; &gt;Sgt; Departure Terminal Terminal 1 <br> &gt; &gt; &gt; &gt;sgt; Arrival Terminal Terminal D - Domestic/Intl <br> &gt; &gt; &gt; &gt;Sgt; Estimated Time 9 Hrs 15 Mins <br> &gt; &gt; &gt; &gt;Sgt; Stops Non-stop <br> &gt; &gt; &gt; &gt;Sgt; Seats 18K <br> &gt; &gt; &gt; &gt;Sgt; Confirmed <br> &gt; &gt; &gt; &gt;sgt; Entry and Exit Information for Travel <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;&gt; American Express strongly recommends that <a href="http://youperiodicallyreviewwww.Visacentral.com/amex">youperiodicallyreviewwww.Visacent ral.com/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;Sgt; <br> &gt; &gt; &gt; &gt;Sgt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> &gt; &gt; &gt; &gt;Sgt; <br> &gt; &gt; &gt; &gt;Sgt; See attached itinerary PDF or link for full terms and conditions. <br> &gt; &gt; &gt; &gt;Sgt; <br> &gt; &gt; &gt; &gt;sgt; PDF itinerary attachment: <br> &gt; &gt; &gt; &gt;Sgt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> &gt; &gt; &gt; &gt;Sgt; <br> &gt; &gt; &gt; &gt;Sgt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blank">http://www.adobe.com/products/acrobat/readstep.html</a> <br> &gt; &gt; &gt; &gt;Sgt; <br> &gt; &gt; &gt; &gt;Sgt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> &gt; &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; &gt;Sgt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay EFTA00343229 and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> figt; figt; figt; figt;figt; <br> Sgt; Sgt; Sgt; figt;figt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. <br> figt; figt; figt; figt;figt; <br> figt; figt; figt; figt;figt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we ma y en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> figt; figt; figt; figt;figt; <br> Sgt; Sgt; figt; figt;figt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIY600469694. Nevada Seller of Travel Registration No.: NW/2001-0126; Iowa: TAft 002 Registered Iowa Travel Agency. <br> figt; figt; figt; figt;figt; <br> figt; figt; figt; figt;figt; <br> figt; figt; figt; figt; <br> figt; figt; figt; figt; <br> figt; figt; figt; figt; <br> figt; figt; figt; figt; <br> figt; figt; figt; figt; <br> figt; figt; figt; figt; <br> figt; figt; figt; figt; please note <br> Sgt; Sgt; figt; Sgt; The information contained in this communication is <br> Sgt; Sgt; figt; Sgt; confidential, may be attorney-client privileged, may <br> Sgt; Sgt; figt; Sgt; constitute inside information, and is intended only for <br> figt; figt; figt; figt; the use of the addressee. It is the property of <br> Sgt; Sgt; figt; figt; JEE <br> figt; figt; figt; figt; Unauthorized use, disclosure or copying of this <br> Sgt; Sgt; figt; figt; communication or any part thereof is strictly prohibited <br> Sgt; Sgt; figt; figt; and may be unlawful. If you have received this <br> Sgt; Sgt; Sgt; Sgt; communication in error, please notify us immediately by <br> figt; figt; figt; figt; return e-mail or by e-mail to <a href="mailto: "> /a>, and <br> figt; figt; figt; figt; destroy this communication and all copies thereof, <br> figt; figt; figt; figt; including all attachments. copyright -all rights reserved <br> Sgt; Sgt; Sgt; Privacy Statement I Visit the Centurion Card website <br> figt; figt; figt; To learn more about e-mail security or report a suspicious e-mail, please visit <a href="http://usatamericanexpress.com/phishing">usatamericanexpress.com/phishing</a>. <br> figt; figt; figt; <br> Sgt; Sgt; Sgt; O 2015 American Express. All rights reserved <br> figt; figt; figt; <br> EFTA00343230 &gt; &gt; &gt; When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understand s an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information <a href="http://pleasevisitwww.americanexpress.com/travelterms">pleasevisitwww.americanexpress.c om/travelterms</a> California CST#1022318, Washington 081t600-469-694, Iowa TA#002, Nevada NV#2001-0126 <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> &gt; &gt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? <br> &gt; &gt; <br> &gt; &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; &gt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: pe> < /a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; &gt; Sure, let me have a look.. <br> &gt; &gt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: "› </a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> EFTA00343231 &gt; &gt; <br> &gt; &gt; Response (Administrator) 08/18/2015 07:48 AM <br> &gt; &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; &gt; Customer (‹a href="mailto: H>IIIIIIIIIIIIIIIIIIIII</a>) 08/18/2015 07:48 AM <br> &gt; &gt; Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! <br> &gt; &gt; <br> &gt; &gt; Thanks, Lesley <br> &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: "> /a>&gt; <br> &gt; &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> &gt; &gt; &gt;&gt; To: <a href="mailto: /a> <br> &gt; &gt; &gt;&gt; Subject: Invoice for 31AUG15 <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1--. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" target="_blanle>http://myamextravel.com/baggage</a> <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Friday 03 Jul 15 <br> &gt; &gt; &gt;&gt; Other Information <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> &gt; &gt; &gt;&gt; Monday 31 Aug 15 <br> &gt; &gt; &gt;&gt; Flight Information <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Date 31 Aug 2015 <br> &gt; &gt; &gt;&gt; Airline Aeroflot <br> &gt; &gt; &gt;&gt; Airline Record Locator <br> &gt; &gt; &gt;&gt; Flight/Class SU103 L Economy Class <br> &gt; &gt; &gt;&gt; Origin New York, John F Kennedy International <br> &gt; &gt; &gt;&gt; Destination Moscow, Sheremetyevo <br> &gt; &gt; &gt;&gt; Departing 07:10 PM <br> &gt; &gt; &gt;&gt; Arriving 11:25 AM / 01 Sep 2015 <br> &gt; &gt; &gt;&gt; Departure Terminal Terminal 1 <br> &gt; &gt; &gt;&gt; Arrival Terminal Terminal D - Domestic/Intl <br> &gt; &gt; &gt;&gt; Estimated Time 9 Hrs 15 Mins <br> &gt; &gt; &gt;&gt; Stops Non-stop <br> &gt; &gt; &gt;&gt; Seats 18K <br> EFTA00343232 &gt; &gt; &gt;&gt; Confirmed <br> &gt; &gt; &gt;&gt; Entry and Exit Information for Travel <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; American Express strongly recommends that you <a href="http://periodicallyreviewwww.Visacentral.com/amex">periodicallyreviewwww.Visacentral.co l/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; See attached itinerary PDF or link for full terms and conditions. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; PDF itinerary attachment: <br> &gt; &gt; &gt;&gt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blankm>http://www.adobe.com/products/acrobat/readstep.html</a> <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; California State Seller of Travel Registration Number: 1022318. Washington EFTA00343233 State Seller of Travel Registration Number: 061.600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TAt 002 Registered Iowa Travel Agency. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; please note <br> &gt; &gt; &gt; The information contained in this communication is <br> &gt; &gt; &gt; confidential, may be attorney-client privileged, may <br> &gt; &gt; &gt; constitute inside information, and is intended only for <br> &gt; &gt; &gt; the use of the addressee. It is the property of <br> &gt; &gt; &gt; JEE <br> &gt; &gt; &gt; Unauthorized use, disclosure or copying of this <br> &gt; &gt; &gt; communication or any part thereof is strictly prohibited <br> &gt; &gt; &gt; and may be unlawful. If you have received this <br> &gt; &gt; &gt; communication in error, please notify us immediately by <br> &gt; &gt; &gt; return e-mail or by e-mail to <a href="mailto: "> </a>, and <br> &gt; &gt; &gt; destroy this communication and all copies thereof, <br> &gt; &gt; &gt; including all attachments. copyright -all rights reserved <br> &gt; &gt; Privacy Statement I Visit the Centurion Card website <br> &gt; &gt; To learn more about e-mail security or report a suspicious e-mail, please visit us <a href="http://atamericanexpress.com/phishing">atamericanexpress.com/phishing</a>. <br> &gt; &gt; <br> &gt; &gt; O 2015 American Express. All rights reserved <br> &gt; &gt; <br> &gt; &gt; When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> &gt; &gt; <br> &gt; &gt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please <a EFTA00343234 href="http://visitwww.americanexpress.com/travelterms">visitwww.americanexpress.com/travelter ms</a> California CST41022318, Washington UBI#600-469-694, Iowa TA1002, Nevada NVI2001-0126 <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 11:53 AM <br> &gt; Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. <br> &gt; Regards, <br> sqt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: el /a> <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Customer (<a href="mailto: 08/18/2015 11:39 AM <br> &gt; This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... <br> &gt; <br> &gt; On Aug 18, 2015, at 11:13 AM, Natalia Molotkova filt;<a href="mailto: "> /a>figt; wrote: <br> &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> &gt; &gt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? <br> &gt; &gt; <br> &gt; &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; &gt; Regards, <br> fiqt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: /a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; fiqt; Sure, let me have a look.. <br> &gt; fiqt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: /a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Response (Administrator) 08/18/2015 07:48 AM <br> &gt; &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; fiqt; Customer (<a href="mailto: H>IIIIIIIIIIIIIIIIIIIII</a>) 08/18/2015 07:48 AM <br> &gt; &gt; Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest EFTA00343235 to the price we have paidLI know I won't hear from you until after 10am when your shift starts....! <br> &gt; &gt; <br> &gt; &gt; Thanks, Lesley <br> &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: ^>IIIIIIIIIIIIIIIIIIIIIIIIIIIcia>&gt; <br> &gt; &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> &gt; &gt; &gt;&gt; To: <a href="mailto: /a> <br> &gt; &gt; &gt;&gt; Subject: Invoice for 31AUG15 <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" target="_blank">http://myamextravel.com/baggage</a> <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Friday 03 Jul 15 <br> &gt; &gt; &gt;&gt; Other Information <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> &gt; &gt; &gt;&gt; Monday 31 Aug 15 <br> &gt; &gt; &gt;&gt; Flight Information <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Date 31 Aug 2015 <br> &gt; &gt; &gt;&gt; Airline Aeroflot <br> &gt; &gt; &gt;&gt; Airline Record Locator <br> &gt; &gt; &gt;&gt; Flight/Class SU103 L Economy Class <br> &gt; &gt; &gt;&gt; Origin New York, John F Kennedy International <br> &gt; &gt; &gt;&gt; Destination Moscow, Sheremetyevo <br> &gt; &gt; &gt;&gt; Departing 07:10 PM <br> &gt; &gt; &gt;&gt; Arriving 11:25 AM / 01 Sep 2015 <br> &gt; &gt; &gt;&gt; Departure Terminal Terminal 1 <br> &gt; &gt; &gt;&gt; Arrival Terminal Terminal D - Domestic/Intl <br> &gt; &gt; &gt;&gt; Estimated Time 9 Hrs 15 Mins <br> &gt; &gt; &gt;&gt; Stops Non-stop <br> &gt; &gt; &gt;&gt; Seats 18K <br> &gt; &gt; &gt;&gt; Confirmed <br> &gt; &gt; &gt;&gt; Entry and Exit Information for Travel <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; American Express strongly recommends that you <a href="http://periodicallyreviewwww.Visacentral.com/amex">periodicallyreviewwww.Visacentral.co l/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> EFTA00343236 figt; figt; figt;figt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> figt; figt; figt;figt; <br> Sgt; Sgt; figt;figt; See attached itinerary PDF or link for full terms and conditions. <br> figt; figt; figt;figt; <br> Sgt; Sgt; figt;figt; PDF itinerary attachment: <br> Sgt; Sgt; figt;figt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> figt; figt; figt;figt; <br> figt; figt; figt;figt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blank">http://www.adobe.com/products/acrobat/readstep.html</a> <br> figt; figt; figt;figt; <br> Sgt; figt; figt;figt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> figt; figt; figt;figt; <br> figt; figt; figt;figt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> figt; figt; figt;figt; <br> Sgt; Sgt; figt;figt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. <br> figt; figt; figt;figt; <br> Sgt; Sgt; figt;figt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> figt; figt; figt;figt; <br> Sgt; Sgt; figt;figt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NW/2001-0126; Iowa: TAt 002 Registered Iowa Travel Agency. <br> figt; figt; figt;figt; <br> figt; figt; figt;figt; <br> figt; figt; figt; <br> figt; figt; figt; <br> figt; figt; figt; <br> figt; figt; figt; <br> figt; figt; figt; <br> figt; figt; figt; <br> figt; figt; figt; please note <br> EFTA00343237 &gt; &gt; &gt; The information contained in this communication is <br> &gt; &gt; &gt; confidential, may be attorney-client privileged, may <br> &gt; &gt; &gt; constitute inside information, and is intended only for <br> &gt; &gt; &gt; the use of the addressee. It is the property of <br> &gt; &gt; &gt; JEE <br> &gt; &gt; &gt; Unauthorized use, disclosure or copying of this <br> &gt; &gt; &gt; communication or any part thereof is strictly prohibited <br> &gt; &gt; &gt; and may be unlawful. If you have received this <br> &gt; &gt; &gt; communication in error, please notify us immediately by <br> &gt; &gt; &gt; return e-mail or by e-mail to <a href="mailto: ''> </a>, and <br> &gt; &gt; &gt; destroy this communication and all copies thereof, <br> &gt; &gt; &gt; including all attachments. copyright -all rights reserved <br> &gt; &gt; Privacy Statement I Visit the Centurion Card website <br> &gt; &gt; To learn more about e-mail security or report a suspicious e-mail, please visit us <a href="http://atamericanexpress.com/phishing">atamericanexpress.com/phishing</a>. <br> &gt; &gt; <br> &gt; &gt; O 2015 American Express. All rights reserved <br> Sgt; &gt; <br> &gt; &gt; When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> &gt; &gt; <br> &gt; &gt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please <a href="http://visitwww.americanexpress.com/travelterms">visitwww.americanexpress.com/travelter ms</a> California CST41022318, Washington UBIf600-469-694, Iowa TA#002, Nevada NVI2001-0126 <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> &gt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? <br> &gt; <br> EFTA00343238 &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; Regards, <br> &gt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: /a> <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; Sure, let me have a look.. <br> &gt; Regards, <br> &gt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: /a> <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Response (Administrator) 08/18/2015 07:48 AM <br> &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; Customer (<a href="mailto: " </a>) 08/18/2015 07:48 AM <br> &gt; Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts....! <br> &gt; <br> &gt; Thanks, Lesley <br> &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: ^>IIIIIIIIIIIIIIIIIIIIIIIIIIIcia>&gt; <br> &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> &gt; &gt;&gt; To: <a href="mailto: /a> <br> &gt; &gt;&gt; Subject: Invoice for 31AUG15 <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" target="_blank">http://myamextravel.com/baggage</a> <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; Friday 03 Jul 15 <br> EFTA00343239 Sgt; figt;figt; Other Information <br> &gt; figt;figt; <br> Sgt; figt;figt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> figt; figt;figt; Monday 31 Aug 15 <br> Sgt; figt;figt; Flight Information <br> &gt; figt;figt; <br> Sgt; figt;figt; Date 31 Aug 2015 <br> Sgt; figt;figt; Airline Aeroflot <br> Sgt; figt;figt; Airline Record Locator <br> Sgt; figt;figt; Flight/Class SU103 L Economy Class <br> Sgt; figt;figt; Origin New York, John F Kennedy International <br> figt; figt;figt; Destination Moscow, Sheremetyevo <br> Sgt; figt;figt; Departing 07:10 PM <br> Sgt; figt;figt; Arriving 11:25 AM / 01 Sep 2015 <br> Sgt; figt;figt; Departure Terminal Terminal 1 <br> Sgt; figt;figt; Arrival Terminal Terminal D - Domestic/Intl <br> Sgt; figt;figt; Estimated Time 9 Hrs 15 Mins <br> figt; figt;figt; Stops Non-stop <br> Sgt; figt;figt; Seats 18K <br> Sgt; figt;figt; Confirmed <br> Sgt; figt;figt; Entry and Exit Information for Travel <br> &gt; figt;figt; <br> Sgt; figt;figt; American Express strongly recommends that you periodically <a href="http://reviewwww.Visacentral.com/amex">reviewwww.Visacentral.com/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> &gt; figt;figt; <br> &gt; figt;figt; <br> figt; figt;figt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> &gt; figt;figt; <br> Sgt; figt;figt; See attached itinerary PDF or link for full terms and conditions. <br> &gt; figt;figt; <br> Sgt; figt;figt; PDF itinerary attachment: <br> Sgt; figt;figt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> figt; figt;figt; <br> figt; figt;figt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blank">http://www.adobe.com/products/acrobat/readstep.html</a> <br> &gt; figt;figt; <br> Sgt; figt;figt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> &gt; figt;figt; <br> Sgt; figt;figt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> &gt; figt;figt; <br> Sgt; figt;figt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. <br> figt; figt;figt; <br> EFTA00343240 &gt; &gt;&gt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI.600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TAt 002 Registered Iowa Travel Agency. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; please note <br> &gt; &gt; The information contained in this communication is <br> &gt; &gt; confidential, may be attorney-client privileged, may <br> &gt; &gt; constitute inside information, and is intended only for <br> &gt; &gt; the use of the addressee. It is the property of <br> &gt; &gt; JEE <br> &gt; &gt; Unauthorized use, disclosure or copying of this <br> &gt; &gt; communication or any part thereof is strictly prohibited <br> &gt; &gt; and may be unlawful. If you have received this <br> &gt; &gt; communication in error, please notify us immediately by <br> &gt; &gt; return e-mail or by e-mail to <a href="mailto: "> </a>, and <br> &gt; &gt; destroy this communication and all copies thereof, <br> &gt; &gt; including all attachments. copyright -all rights reserved <br> &gt; Privacy Statement I Visit the Centurion Card website <br> &gt; To learn more about e-mail security or report a suspicious e-mail, please visit us at <a href="http://americanexpress.com/phishing">americanexpress.com/phishing</a>. <br> Sgt; <br> &gt; O 2015 American Express. All rights reserved <br> &gt; <br> &gt; When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to EFTA00343241 any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> &gt; <br> &gt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit <a href="http://www.americanexpress.com/travelterms">www.americanexpress.com/travelterms</a> California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 <br> &gt; <br> &gt; <br> &gt; <br> Link style="border-bottom:lpx solid iddd; padding-bottom: lOpx;"> Signature </div> </div> <!-- Survey <div <!-- <!-- Print Header <div class="rnt_text_gray"> <strong>Response&nbsp(Natalia Molotkova)&nbsp;&nbsp;&nbsp;08/18/2015 12:34 PM</strong> </div> <!-- Print Tread <div class="rnt_text_gray_thread"> Due to original ticket is pretty old, I can't pull the exact fare rules, that is why sent it to rate desk. <br> Link style="border-bottom:lpx solid liddd; padding-bottom: lOpx;"> Signature <p>Regards, <br> Natalia Molotkova <br> Centurion Relationship Manager <!-- Survey <div <!-- EFTA00343242 <br> <a href="mailto: <br> <br> Hours: Monday through Friday 10:30am to 7:00pm EST</p> </div> </div> <!-- Print Header <div class="rnt text"> </a> <strong>Customerfinbsp;(<a href="mailto: "> </a>)&mbsp;finbsp;finbsp;08/18/2015 12:21 PM</strong> </div> <!-- Print Tread <div class="rnt text thread"> Natasha, Jeffrey is asking if we can extend the ticket at all (which I don't think we can... but...) and if we can't then forget it...(no need to reserve Dec flight) <br> <br> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova &lt;<a href="mailto: >IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIC/a>figt; wrote: <br> <br> figt; <br> Sigt; <br> fiLgt; Response (Natalia Molotkova) 08/18/2015 11:53 AM <br> figt; Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. <br> fiLgt; Regards, <br> figt; Natalia Molotkova <br> figt; Centurion Relationship Manager <br> figt; <a href="mailto: el /a> <br> figt; <br> figt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> fiLgt; <br> fiLgt; Customer (<a href="mailto: 08/18/2015 11:39 AM <br> figt; This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... <br> Sigt; <br> figt; On Aug 18, 2015, at 11:13 AM, Natalia Molotkova filt;<a href="mailto: "> /a>figt; wrote: <br> fiLgt; <br> fiLgt; fiLgt; <br> fiqt; fiLgt; <br> figt; figt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> figt; figt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you EFTA00343243 want me to price new one? <br> &gt; &gt; <br> &gt; &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; &gt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: "> </a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; &gt; Sure, let me have a look.. <br> &gt; &gt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: /a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Response (Administrator) 08/18/2015 07:48 AM <br> &gt; &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; &gt; Customer (‹a href="mailto: 08/18/2015 07:48 AM <br> &gt; &gt; Good morning Natasha...can you please change this ticket for to Moscow to December_like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paidLI know I won't hear from you until after 10am when your shift starts_.! <br> &gt; &gt; <br> &gt; &gt; Thanks, Lesley <br> &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: "> </a>&gt; <br> &gt; &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> 31AUG15 &gt; &gt; &gt;&gt; To: <a href="mailto: /a> <br> &gt; &gt; &gt;&gt; Subject: Invoice for <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1- <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" target="_blank">http://myamextravel.com/baggage</a> <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> ")IIIIIIIIIIIIIIIIIIIII</a>) EFTA00343244 &gt; &gt; &gt; &gt; &gt; &gt; &gt; &gt; &gt;&gt; &gt;&gt; &gt;&gt; &gt;&gt; <br> Friday 03 Jul 15 <br> Other Information <br> <br> &gt; &gt; &gt;&gt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> &gt; &gt; &gt;&gt; Monday 31 Aug 15 <br> &gt; &gt; &gt;&gt; Flight Information <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Date 31 Aug 2015 <br> &gt; &gt; &gt;&gt; Airline Aeroflot <br> &gt; &gt; &gt;&gt; Airline Record Locator <br> &gt; &gt; &gt;&gt; Flight/Class SU103 L Economy Class <br> &gt; &gt; &gt;&gt; Origin New York, John F Kennedy International <br> &gt; &gt; &gt;&gt; Destination Moscow, Sheremetyevo <br> &gt; &gt; &gt;&gt; Departing 07:10 PM <br> &gt; &gt; &gt;&gt; Arriving 11:25 AM / 01 Sep 2015 <br> &gt; &gt; &gt;&gt; Departure Terminal Terminal 1 <br> &gt; &gt; &gt;&gt; Arrival Terminal Terminal D - Domestic/Intl <br> &gt; &gt; &gt;&gt; Estimated Time 9 Hrs 15 Mins <br> &gt; &gt; &gt;&gt; Stops Non-stop <br> &gt; &gt; &gt;&gt; Seats 18K <br> &gt; &gt; &gt;&gt; Confirmed <br> &gt; &gt; &gt;&gt; Entry and Exit Information for Travel <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; American Express strongly recommends that you <a href="http://periodicallyreviewwww.Visacentral.com/amex">periodicallyreviewwww.Visacentral.co l/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; See attached itinerary PDF or link for full terms and conditions. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; PDF itinerary attachment: <br> &gt; &gt; &gt;&gt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blank">http://www.adobe.com/products/acrobat/readstep.html</a> <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause EFTA00343245 beyond the control of Amex. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TAt 002 Registered Iowa Travel Agency. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; please note <br> &gt; &gt; &gt; The information contained in this communication is <br> &gt; &gt; &gt; confidential, may be attorney-client privileged, may <br> &gt; &gt; &gt; constitute inside information, and is intended only for <br> &gt; &gt; &gt; the use of the addressee. It is the property of <br> &gt; &gt; &gt; JEE <br> &gt; &gt; &gt; Unauthorized use, disclosure or copying of this <br> &gt; &gt; &gt; communication or any part thereof is strictly prohibited <br> &gt; &gt; &gt; and may be unlawful. If you have received this <br> &gt; &gt; &gt; communication in error, please notify us immediately by <br> &gt; &gt; &gt; return e-mail or by e-mail to <a href="mailto: "> </a>, and <br> &gt; &gt; &gt; destroy this communication and all copies thereof, <br> &gt; &gt; &gt; including all attachments. copyright -all rights reserved <br> &gt; &gt; Privacy Statement I Visit the Centurion Card website <br> &gt; &gt; To learn more about e-mail security or report a suspicious e-mail, please visit us <a href="http://atamericanexpress.com/phishing">atamericanexpress.com/phishing</a>. <br> &gt; &gt; <br> &gt; &gt; O 2015 American Express. All rights reserved <br> Sgt; Sgt; <br> &gt; &gt; When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to EFTA00343246 deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> &gt; &gt; <br> &gt; &gt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please <a href="http://visitwww.americanexpress.com/travelterms">visitwww.americanexpress.com/travelter ms</a> California CST41022318, Washington UBI#600-469-694, Iowa TA4002, Nevada NVI2001-0126 <br> &gt; &gt; <br> &gt; &gt; <br> &gt; Sigt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> &gt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? <br> &gt; <br> &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; Regards, <br> &gt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: /a> <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; Sure, let me have a look.. <br> &gt; Regards, <br> &gt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: </a> <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Response (Administrator) 08/18/2015 07:48 AM <br> &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; Customer (<a href="mailto: "> </a>) 08/18/2015 07:48 AM <br> &gt; Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts....! <br> &gt; <br> EFTA00343247 &gt; Thanks, Lesley <br> &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: ^>IIIIIIIIIIIIIIIIIIIIIIIIIIIcia>&gt; <br> &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> &gt; &gt;&gt; To: <a href="mailto: /a> <br> &gt; &gt;&gt; Subject: Invoice for 31AUG15 <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1--. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" target="_blank">http://myamextravel.com/baggage</a> <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; Friday 03 Jul 15 <br> &gt; &gt;&gt; Other Information <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> &gt; &gt;&gt; Monday 31 Aug 15 <br> &gt; &gt;&gt; Flight Information <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; Date 31 Aug 2015 <br> &gt; &gt;&gt; Airline Aeroflot <br> &gt; &gt;&gt; Airline Record Locator <br> &gt; &gt;&gt; Flight/Class SU103 L Economy Class <br> &gt; &gt;&gt; Origin New York, John F Kennedy International <br> &gt; &gt;&gt; Destination Moscow, Sheremetyevo <br> &gt; &gt;&gt; Departing 07:10 PM <br> &gt; &gt;&gt; Arriving 11:25 AM / 01 Sep 2015 <br> &gt; &gt;&gt; Departure Terminal Terminal 1 <br> &gt; &gt;&gt; Arrival Terminal Terminal D - Domestic/Intl <br> &gt; &gt;&gt; Estimated Time 9 Hrs 15 Mins <br> &gt; &gt;&gt; Stops Non-stop <br> &gt; &gt;&gt; Seats 18K <br> &gt; &gt;&gt; Confirmed <br> &gt; &gt;&gt; Entry and Exit Information for Travel <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; American Express strongly recommends that you periodically <a href="http://reviewwww.Visacentral.com/amex">reviewwww.Visacentral.com/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a EFTA00343248 href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> figt; sgt;sgt; <br> Sgt; sgt;sgt; See attached itinerary PDF or link for full terms and conditions. <br> figt; sgt;sgt; <br> Sgt; sgt;sgt; PDF itinerary attachment: <br> figt; figt;figt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> figt; sgt;sgt; <br> figt; figt;figt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blank">http://www.adobe.com/products/acrobat/readstep.html</a> <br> figt; sgt;&gt; <br> Sgt; figt;figt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> figt; sgt;sgt; <br> figt; sgt;sgt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> figt; sgt;sgt; <br> figt; sgt;sgt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. <br> figt; sgt;sgt; <br> figt; sgt;sgt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> figt; sgt;sgt; <br> figt; sgt;sgt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI.600469694. Nevada Seller of Travel Registration No.: NW2001-0126: Iowa: TA# 002 Registered Iowa Travel Agency. <br> figt; sgt;sgt; <br> figt; sgt;sgt; <br> figt; figt; <br> figt; figt; <br> figt; figt; <br> figt; figt; <br> figt; figt; <br> figt; figt; <br> figt; figt; please note <br> figt; figt; The information contained in this communication is <br> figt; figt; confidential, may be attorney-client privileged, may <br> figt; figt; constitute inside information, and is intended only for <br> EFTA00343249 Sgt; Sgt; the use of the addressee. It is the property of <br> &gt; Sgt; JEE <br> &gt; &gt; Unauthorized use, disclosure or copying of this <br> &gt; &gt; communication or any part thereof is strictly prohibited <br> &gt; &gt; and may be unlawful. If you have received this <br> &gt; Sgt; communication in error, please notify us immediately by <br> &gt; &gt; return e-mail or by e-mail to <a href="mailto: "> </a>, and <br> &gt; &gt; destroy this communication and all copies thereof, <br> &gt; &gt; including all attachments. copyright -all rights reserved <br> &gt; Privacy Statement I Visit the Centurion Card website <br> &gt; To learn more about e-mail security or report a suspicious e-mail, please visit us at <a href="http://americanexpress.com/phishing">americanexpress.com/phishing</a>. <br> &gt; <br> &gt; O 2015 American Express. All rights reserved <br> &gt; <br> &gt; When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> Sgt; <br> Sgt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit <a href="http://www.americanexpress.com/travelterms">www.americanexpress.com/travelterms</a> California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV4(2001-0126 <br> &gt; <br> &gt; <br> &gt; <br> Link style="border-bottom:lpx solid lddd; padding-bottom: l0px;"> Signature </div> <!-- Survey <div <!-- EFTA00343250 </div> <!-- Print Header <div class="rnt_text_gray"> <strong>Customer&nbsp;(<a href="mailto: "> </a>)&nbsp;&nbsp;&nbsp;08/18/2015 12:00 PM</strong> </div> <!-- Print Tread <div class="rnt_text_gray_thread"> ok thanks <br> <br> On Aug 18, 2015, at 11:53 AM, Natalia Molotkova &lt;<a href="mailto: .> /a>&gt; wrote: <br> <br> &gt; <br> &gt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 11:53 AM <br> &gt; Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. <br> &gt; Regards, <br> &gt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: el /a> <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Customer (<a href="mailto: I'> </a>) 08/18/2015 11:39 AM <br> &gt; This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... <br> &gt; <br> &gt; On Aug 18, 2015, at 11:13 AM, Natalia Molotkova &lt;<a href="mailto: ">IIIIIIIIIIIIIIIIIIIIIIIIIIIIII</a>&gt; wrote: <br> &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> &gt; &gt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? <br> &gt; &gt; <br> &gt; &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; &gt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: /a> <br> &gt; &gt; <br> EFTA00343251 &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; &gt; Sure, let me have a look.. <br> &gt; &gt; Regards, <br> &gt; &gt; Natalia Molotkova <br> &gt; &gt; Centurion Relationship Manager <br> &gt; &gt; <a href="mailto: /a> <br> &gt; &gt; <br> &gt; &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; &gt; <br> &gt; &gt; Response (Administrator) 08/18/2015 07:48 AM <br> &gt; &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; &gt; Customer (‹a href="mailto: ")IIIIIIIIIIIIIIIIIIIII</a>) 08/18/2015 07:48 AM <br> &gt; &gt; Good morning Natasha...can you please change this ticket for to Moscow to December_like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paidLI know I won't hear from you until after 10am when your shift starts_.! <br> &gt; &gt; <br> &gt; &gt; Thanks, Lesley <br> &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt; <br> &gt; &gt; &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: ">IIIIIIIIIIIIIIIIIIIIIIIIIIIcia>&gt; <br> &gt; &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> &gt; &gt; &gt;&gt; To: <a href="mailto: /a> <br> &gt; &gt; &gt;&gt; Subject: Invoice for 31AUG15 <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1--. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" target="_blank">http://myamextravel.com/baggage</a> <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Friday 03 Jul 15 <br> &gt; &gt; &gt;&gt; Other Information <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> &gt; &gt; &gt;&gt; Monday 31 Aug 15 <br> &gt; &gt; &gt;&gt; Flight Information <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Date 31 Aug 2015 <br> &gt; &gt; &gt;&gt; Airline Aeroflot <br> EFTA00343252 &gt; &gt; &gt; &gt; &gt; &gt; &gt; &gt; &gt;&gt; &gt;&gt; &gt;&gt; &gt;&gt; Airline Record Locator <br> Flight/Class SU103 L Economy Class <br> Origin New York, John F Kennedy International <br> Destination Moscow, Sheremetyevo <br> &gt; &gt; &gt;&gt; Departing 07:10 PM <br> &gt; &gt; &gt;&gt; Arriving 11:25 AM / 01 Sep 2015 <br> &gt; &gt; &gt;&gt; Departure Terminal Terminal 1 <br> &gt; &gt; &gt;&gt; Arrival Terminal Terminal D - Domestic/Intl <br> &gt; &gt; &gt;&gt; Estimated Time 9 Hrs 15 Mins <br> &gt; &gt; &gt;&gt; Stops Non-stop <br> &gt; &gt; &gt;&gt; Seats 18K <br> &gt; &gt; &gt;&gt; Confirmed <br> &gt; &gt; &gt;&gt; Entry and Exit Information for Travel <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; American Express strongly recommends that you <a href="http://periodicallyreviewwww.Visacentral.com/amex">periodicallyreviewwww.Visacentral.co l/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; See attached itinerary PDF or link for full terms and conditions. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; PDF itinerary attachment: <br> &gt; &gt; &gt;&gt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blank">http://www.adobe.com/products/acrobat/readstep.html</a> <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. <br> &gt; &gt; &gt;&gt; <br> &gt; &gt; &gt;&gt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our EFTA00343253 marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> figt; figt; figt;figt; <br> Sgt; Sgt; figt;figt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: O818600469694. Nevada Seller of Travel Registration No.: NV82001-0126; Iowa: TA8 002 Registered Iowa Travel Agency. <br> figt; figt; figt;figt; <br> figt; figt; figt;figt; <br> figt; figt; figt; <br> figt; figt; figt; <br> figt; figt; figt; <br> figt; figt; figt; <br> figt; figt; figt; <br> figt; figt; figt; <br> figt; figt; figt; please note <br> Sgt; Sgt; figt; The information contained in this communication is <br> Sgt; Sgt; figt; confidential, may be attorney-client privileged, may <br> Sgt; Sgt; figt; constitute inside information, and is intended only for <br> Sgt; Sgt; figt; the use of the addressee. It is the property of <br> Sgt; Sgt; Sgt; JEE <br> figt; figt; figt; Unauthorized use, disclosure or copying of this <br> Sgt; Sgt; figt; communication or any part thereof is strictly prohibited <br> Sgt; Sgt; figt; and may be unlawful. If you have received this <br> Sgt; Sgt; figt; communication in error, please notify us immediately by <br> figt; figt; figt; return e-mail or by e-mail to <a href="mailto: ^> </a>, and <br> Sgt; figt; Sgt; destroy this communication and all copies thereof, <br> Sgt; figt; Sgt; including all attachments. copyright -all rights reserved <br> Sgt; figt; Privacy Statement I Visit the Centurion Card website <br> figt; figt; To learn more about e-mail security or report a suspicious e-mail, please visit us <a href="http://atamericanexpress.com/phishing">atamericanexpress.com/phishing</a>. <br> figt; figt; <br> Sgt; Sgt; O 2015 American Express. All rights reserved <br> figt; figt; <br> Sgt; Sgt; When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> figt; figt; <br> Sgt; Sgt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" EFTA00343254 target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or i na ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please <a href="http://visitwww.americanexpress.com/travelterms">visitwww.americanexpress.com/travelter ms</a> California CST41022318, Washington UBI#600-469-694, Iowa T20002, Nevada W1)12001-0126 <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> &gt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one? <br> &gt; <br> &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; Regards, <br> &gt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: el /a> <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; Sure, let me have a look.. <br> &gt; Regards, <br> &gt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: /a> <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Response (Administrator) 08/18/2015 07:48 AM <br> &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; Customer (‹a href="mailto: 08/18/2015 07:48 AM <br> &gt; Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts_.! <br> &gt; <br> &gt; Thanks, Lesley <br> &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt;&gt; From: "American Express Travel" filt;<a href="mailto: "> /a>figt; <br> &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> &gt; &gt;&gt; To: <a href="mailto: /> <br> &gt; &gt;&gt; Subject: Invoice for 31AUG15 <br> EFTA00343255 &gt; &gt;&gt; <br> &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1--. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" target="_blank">http://myamextravel.com/baggage</a> <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; sgt;sgt; <br> &gt; sgt;sgt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; Friday 03 Jul 15 <br> &gt; &gt;&gt; Other Information <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> &gt; &gt;&gt; Monday 31 Aug 15 <br> &gt; &gt;&gt; Flight Information <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; Date 31 Aug 2015 <br> &gt; &gt;&gt; Airline Aeroflot <br> &gt; &gt;&gt; Airline Record Locator <br> &gt; &gt;&gt; Flight/Class SU103 L Economy Class <br> &gt; &gt;&gt; Origin New York, John F Kennedy International <br> &gt; &gt;&gt; Destination Moscow, Sheremetyevo <br> &gt; &gt;&gt; Departing 07:10 PM <br> &gt; &gt;&gt; Arriving 11:25 AM / 01 Sep 2015 <br> &gt; &gt;&gt; Departure Terminal Terminal 1 <br> &gt; &gt;&gt; Arrival Terminal Terminal D - Domestic/Intl <br> &gt; &gt;&gt; Estimated Time 9 Hrs 15 Mins <br> &gt; &gt;&gt; Stops Non-stop <br> &gt; &gt;&gt; Seats 18K <br> &gt; &gt;&gt; Confirmed <br> &gt; &gt;&gt; Entry and Exit Information for Travel <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; American Express strongly recommends that you periodically <a href="http://reviewwww.Visacentral.com/amex">reviewwww.Visacentral.com/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; See attached itinerary PDF or link for full terms and conditions. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; PDF itinerary attachment: <br> &gt; &gt;&gt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <a href="http://www.adobe.com/products/acrobat/readstep.html" EFTA00343256 target="_blank">http://www.adobe.com/products/acrobatireadstep.html</a> <br> figt; figt;figt; <br> Sgt; figt;figt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> figt; figt;figt; <br> Sgt; figt;figt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> figt; figt;figt; <br> Sgt; figt;figt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. <br> figt; figt;figt; <br> Sgt; figt;figt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> figt; figt;figt; <br> Sgt; figt;figt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NW/2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. <br> figt; figt;figt; <br> figt; figt;figt; <br> figt; figt; <br> figt; figt; <br> figt; figt; <br> figt; figt; <br> figt; figt; <br> figt; figt; <br> figt; figt; please note <br> Sgt; Sgt; The information contained in this communication is <br> Sgt; Sgt; confidential, may be attorney-client privileged, may <br> Sgt; Sgt; constitute inside information, and is intended only for <br> Sgt; Sgt; the use of the addressee. It is the property of <br> Sgt; Sgt; JEE <br> figt; figt; Unauthorized use, disclosure or copying of this <br> Sgt; Sgt; communication or any part thereof is strictly prohibited <br> Sgt; Sgt; and may be unlawful. If you have received this <br> Sgt; Sgt; communication in error, please notify us immediately by <br> Sgt; Sgt; return e-mail or by e-mail to <a href="mailto: "> </a>, and <br> Sgt; Sgt; destroy this communication and all copies thereof, <br> Sgt; Sgt; including all attachments. copyright -all rights reserved <br> EFTA00343257 &gt; Privacy Statement I Visit the Centurion Card website <br> &gt; To learn more about e-mail security or report a suspicious e-mail, please visit us at <a href="http://americanexpress.com/phishing">americanexpress.com/phishing</a>. <br> &gt; <br> &gt; O 2015 American Express. All rights reserved <br> &gt; <br> &gt; When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> &gt; <br> &gt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit <a href="http://www.americanexpress.com/travelterms">www.americanexpress.com/travelterms</a> California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 <br> &gt; <br> &gt; <br> &gt; <br> Link style="border-bottom:lpx solid lddd; padding-bottom: l0px;"> Signature </div> </div> <!-- Survey <div <!-- <!-- Print Header <div class="rnt text"> <strong>Responsefinbsp:(Natalia Molotkova)&nbsp:finbsp;finbsp;08/18/2015 11:53 AM</strong> EFTA00343258 </div> <!-- Print Tread <div class="rnt text thread"> Let me find the best new fare, but I am still waiting fro the respond from the rate desk, might take up to 48 hours. <br> Link style="border-bottom:lpx solid lddd; padding-bottom: l0px;"> Signature <p>Regards, <br> Natalia Molotkova <br> Centurion Relationship Manager <br> <a href="mailto: <br> <br> Hours: Monday through Friday 10:30am to 7:00pm EST</p> </div> </div> <!-- Print Header <div class="rnt_text_gray"> <!-- Survey <div <!-- </a> <strong>Customer&nbsp;(<a href="mailto: "> </a>)&nbsp;&nbsp;&nbsp;08/18/2015 11:39 AM</strong> </div> <!-- Print Tread <div class="rnt_text_gray_thread"> This is true...we have changed this ticket a few times. I guess it is all we can do is rebook a new ticket...can you Reserve a ticket to Moscow for her in December and let me know the price of this reservation as well as the price we paid for this current ticket for Aug. 31 that we will have to forfeit the funds on... <br> <br> On Aug 18, 2015, at 11:13 AM, Natalia Molotkova &lt;<a n>IIIIIIIIIIIIIIIIIIIIIIIIIIIIII< href="mailto: /a>&gt; wrote: <br> <br> &gt; <br> &gt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 11:13 AM <br> &gt; Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me EFTA00343259 to price new one? <br> &gt; <br> &gt; I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> &gt; Regards, <br> &gt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: IP /a> <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Response (Natalia Molotkova) 08/18/2015 10:34 AM <br> &gt; Sure, let me have a look.. <br> &gt; Regards, <br> &gt; Natalia Molotkova <br> &gt; Centurion Relationship Manager <br> &gt; <a href="mailto: /a> <br> &gt; <br> &gt; Hours: Monday through Friday 10:30am to 7:00pm EST <br> &gt; <br> &gt; Response (Administrator) 08/18/2015 07:48 AM <br> &gt; THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> &gt; Customer (<a href="mailto: ">IIIIIIIIIIIIIIIIIIII</a>) 08/18/2015 07:48 AM <br> &gt; Good morning Natasha...can you please change this ticket for to Moscow to December_like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts....! <br> &gt; <br> &gt; Thanks, Lesley <br> &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: "> /a>&gt; <br> &gt; &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT <br> &gt; &gt;&gt; To: <a href="mailto: /a> <br> 31AUG15 &gt; &gt;&gt; Subject: Invoice for <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1--. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; If airline tickets are purchased for this itinerary: <br> &gt; &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting: <br> &gt; &gt;&gt; <a href="http://myamextravel.com/baggage" target="_blank">http://myamextravel.com/baggage</a> <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> EFTA00343260 &gt; figt;figt; <br> Sgt; figt;figt; Friday 03 Jul 15 <br> Sgt; figt;figt; Other Information <br> &gt; figt;figt; <br> Sgt; figt;figt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT <br> figt; figt;figt; Monday 31 Aug 15 <br> Sgt; figt;figt; Flight Information <br> &gt; figt;figt; <br> Sgt; figt;figt; Date 31 Aug 2015 <br> Sgt; figt;figt; Airline Aeroflot <br> Sgt; figt;figt; Airline Record Locator <br> Sgt; figt;figt; Flight/Class SU103 L Economy Class <br> Sgt; figt;figt; Origin New York, John F Kennedy International <br> figt; figt;figt; Destination Moscow, Sheremetyevo <br> Sgt; figt;figt; Departing 07:10 PM <br> Sgt; figt;figt; Arriving 11:25 AM / 01 Sep 2015 <br> Sgt; figt;figt; Departure Terminal Terminal 1 <br> Sgt; figt;figt; Arrival Terminal Terminal D - Domestic/Intl <br> Sgt; figt;figt; Estimated Time 9 Hrs 15 Mins <br> figt; figt;figt; Stops Non-stop <br> Sgt; figt;figt; Seats 18K <br> Sgt; figt;figt; Confirmed <br> Sgt; figt;figt; Entry and Exit Information for Travel <br> &gt; figt;figt; <br> figt; figt;figt; American Express strongly recommends that you periodically <a href="http://reviewwww.Visacentral.com/amex">reviewwww.Visacentral.com/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> figt; figt;figt; <br> Sgt; figt;figt; <br> figt; figt;figt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>. <br> &gt; figt;figt; <br> Sgt; figt;figt; See attached itinerary PDF or link for full terms and conditions. <br> &gt; figt;figt; <br> Sgt; figt;figt; PDF itinerary attachment: <br> Sgt; figt;figt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> &gt; figt;figt; <br> Sgt; figt;figt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blank">http://www.adobe.com/products/acrobat/readstep.html</a> <br> &gt; figt;figt; <br> Sgt; figt;figt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. <br> &gt; figt;figt; <br> Sgt; figt;figt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. <br> &gt; figt;figt; <br> Sgt; figt;figt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause EFTA00343261 beyond the control of Amex. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may en t er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI.600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TAt 002 Registered Iowa Travel Agency. <br> &gt; &gt;&gt; <br> &gt; &gt;&gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; <br> &gt; &gt; please note <br> &gt; &gt; The information contained in this communication is <br> &gt; &gt; confidential, may be attorney-client privileged, may <br> &gt; &gt; constitute inside information, and is intended only for <br> &gt; &gt; the use of the addressee. It is the property of <br> &gt; &gt; JEE <br> &gt; &gt; Unauthorized use, disclosure or copying of this <br> &gt; &gt; communication or any part thereof is strictly prohibited <br> &gt; &gt; and may be unlawful. If you have received this <br> &gt; &gt; communication in error, please notify us immediately by <br> &gt; &gt; return e-mail or by e-mail to <a href="mailto: "> </a>, and <br> &gt; &gt; destroy this communication and all copies thereof, <br> &gt; &gt; including all attachments. copyright -all rights reserved <br> &gt; Privacy Statement I Visit the Centurion Card website <br> &gt; To learn more about e-mail security or report a suspicious e-mail, please visit us at <a href="http://americanexpress.com/phishing">americanexpress.com/phishing</a>. <br> &gt; <br> &gt; O 2015 American Express. All rights reserved <br> &gt; <br> &gt; When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the EFTA00343262 service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. <br> &gt; <br> &gt; Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(<a href="http://maps.google.com/help/terms_maps.html)" target="_blank">http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here:(<a href="http://www.maps.google.com/help/legalnotices_maps.html)" target="_blank">http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or ina ctions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit <a href="http://www.americanexpress.com/travelterms">www.americanexpress.com/travelterms</a> California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 <br> &gt; <br> &gt; <br> &gt; <br> Link style="border-bottom:lpx solid iddd; padding-bottom: lOpx;"> Signature </div> </div> <!-- Survey <div <!-- <!-- Print Header <div class="rnt text"> <strong>Response&nbsp;(Natalia Molotkova)&nbsp;&nbsp;&nbsp;08/18/2015 11:13 AM</strong> </div> <!-- Print Tread <div class="rnt text thread"> Lesley, according to the fare rules, we can't change the return date to December, due to it is way past the maximum stay, you will have to purchase new ticket for her. Do you want me to price new one?<br> <br> I did email it to the rate desk fro them to double check the rules again, due to the original ticket was exchanged couple time. <br> Link style="border-bottom:lpx solid #ddd; padding-bottom: lOpx;"> <!-- Survey <div <!-- EFTA00343263 Signature <p>Regards, <br> Natalia Molotkova <br> Centurion Relationship Manager <br> <a href="mailto: <br> <br> Hours: Monday through Friday 10:30am to 7:00pm EST</p> </div> </div> </a> <!-- Print Header <div class="rnt_text_gray"> <strong>Response&nbsp;(Natalia Molotkova)&nbsp;&nbsp;&nbsp;08/18/2015 10:34 AM</strong> </div> class="rnt_text_gray_thread"> Sure, let me have a look.. <br> Link style="border-bottom:lpx solid lddd; padding-bottom: lOpx;"> Signature <p>Regards, <br> Natalia Molotkova <br> Centurion Relationship Manager <br> <a href="mailto: <br> <br> Hours: Monday through Friday 10:30am to 7:00pm EST</p> </div> <!-- Print Tread <div </div> <!-- Survey <div <!-- </a> <!-- Print Header <div class="rnt text"> <strong>Response&nbsp;(Administrator)&nbsp;&nbsp;&nbsp;08/18/2015 07:48 AM</strong> EFTA00343264 </div> <!-- Print Tread <div class="rnttextthread"> THIS EMAIL INBOX IS NOT MONITORED when I am out of the office** I am currently out of the office with no access to voicemail or email. My normal office hours are 10:30 AM to 7:00 PM EST Monday through Friday. If you need immediate assistance please call the number on the back of your card and press 0 (zero) for the next available Centurion Support Associate. Have a wonderful day! <br> Link style="border-bottom:lpx solid 4ddd; padding-bottom: lOpx;"> Signature </div> </div> <!-- Print Header <div class="rnt_text_gray"> <!-- Survey <div <!-- <strong>Customer&nbsp;(<a href="mailto: "> </a>)&nbsp;&nbsp;&nbsp;08/18/2015 07:48 AM</strong> </div> <!-- Print Tread <div class="rnt_text_gray_thread"> Good morning Natasha...can you please change this ticket for to Moscow to December...like Dec. 17,18,19,20,21...what ever day is the best price to fly or closest to the price we have paid...I know I won't hear from you until after 10am when your shift starts....! <br> <br> Thanks, Lesley <br> <br> &gt; <br> &gt; <br> &gt; <br> &gt;&gt; From: "American Express Travel" &lt;<a href="mailto: &gt;&gt; Date: June 26, 2015 at 6:34:07 PM EDT<br> &gt;&gt; To: <a href="mailto: /a><br> &gt;&gt; Subject: Invoice for 31AUG15 br> &gt;&gt; <br> &gt;&gt; DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1--.<br> &gt;&gt; <br> &gt;&gt; If airline tickets are purchased for this itinerary:<br> &gt;&gt; Airline Baggage Fee/Rules may apply and can be accessed by visiting:<br> EFTA00343265 sgt;sgt; <a href="http://myamextravel.com/baggage" target="_blank">http://myamextravel.com/baggage</a><br> Sgt;Sgt; <br> sgt;sgt; Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details:<br> Sgt;Sgt; <br> Sgt;Sgt; <br> Sgt;Sgt; <br> Sgt;Sgt; <br> Sgt;Sgt; <br> Sgt;Sgt; <br> &gt;&gt; <br> sgt;sgt; Friday 03 Jul 15<br> sgt;sgt; Other Information<br> Sgt;Sgt; <br> sgt;sgt; CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT<br> sgt;sgt; Monday 31 Aug 15<br> &gt;&gt; Flight Information<br> Sgt;Sgt; <br> sgt;sgt; Date 31 Aug 2015<br> sgt;sgt; Airline Aeroflot<br> sgt;sgt; Airline Record Locator IIIIIIkbr> sgt;sgt; Flight/Class SU103 L Economy Class<br> sgt;sgt; Origin New York, John F Kennedy International<br> sgt;sgt; Destination Moscow, Sheremetyevo<br> sgt;sgt; Departing 07:10 PM<br> sgt;sgt; Arriving 11:25 AM / 01 Sep 2015<br> sgt;sgt; Departure Terminal Terminal 1<br> sgt;sgt; Arrival Terminal Terminal D - Domestic/Intl<br> sgt;sgt; Estimated Time 9 Hrs 15 Mins<br> &gt;&gt; Stops Non-stop<br> &gt;&gt; Seats 18K<br> sgt;sgt; Confirmed<br> sgt;sgt; Entry and Exit Information for Travel <br> Sgt;Sgt; <br> sgt;sgt; American Express strongly recommends that you periodically review <a href="http://www.Visacentral.com/amex">www.Visacentral.com/amex</a> for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. <br> Sgt;Sgt; <br> Sgt;Sgt; <br> &gt:Sgt; You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at <a href="http://www.americanexpress.com/privacy" target="_blank">http://www.americanexpress.com/privacy</a>.<br> sgt;sgt; <br> sgt;sgt; See attached itinerary PDF or link for full terms and conditions.<br> Sgt;Sgt; <br> sgt;sgt; PDF itinerary attachment:<br> sgt;sgt; If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. <br> Sgt;Sgt; <br> sgt;sgt; <a href="http://www.adobe.com/products/acrobat/readstep.html" target="_blank">http://www.adobe.com/products/acrobat/readstep.html</a><br> sgt;sgt; <br> sgt;sgt; Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.<br> Sgt;Sgt; <br> &gt;&gt; Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the EFTA00343266 hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.<br> sgt;Sgt; <br> sgt;Sgt; Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.<br> sgt;Sgt; <br> sgt;sgt; Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may ent er into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. <br> sgt;sgt; <br> sgt;sgt; California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI8600469694. Nevada Seller of Travel Registration No.: NV82001-0126; Iowa: TA. 002 Registered Iowa Travel Agency.<br> Sgt;&gt; <br> Sgt;Sgt; <br> Sgt; <br> Sgt; <br> Sgt; <br> Sgt; <br> Sgt; <br> Sigt; <br> Sigt; please note<br> Sgt; The information contained in this communication is<br> Sgt; confidential, may be attorney-client privileged, may<br> Sgt; constitute inside information, and is intended only for<br> Sgt; the use of the addressee. It is the property of<br> Sgt; JEE<br> Sgt; Unauthorized use, disclosure or copying of this<br> Sgt; communication or any part thereof is strictly prohibited<br> Sgt; and may be unlawful. If you have received this<br> Sgt; communication in error, please notify us immediately by<br> Sgt; return e-mail or by e-mail to <a href="mailto: n>IIIIIIIIIIIIIIIIIIIIIIC/a>, and<b" Sgt; destroy this communication and all copies thereof,<br> Sgt; including all attachments. copyright -all rights reserved <br> Link style="border-bottom:lpx solid Ilddd; padding-bottom: lOpx;"> Signature <!-- Survey <div <!-- EFTA00343267 </div> </div> <div style="font-family: Arial; font-size: 8pt; color:#333; margin-top: 5px"> <a href="https://www.americanexpress.com/us/content/legal-disclosures/online-privacy- statement.html">Privacy Statement</a> <a href="https://online.americanexpress.com/myca/logon/us/action? request_type=LogonHandler&amp;DestPage=https%3A%2F%2Fonline.americanexpress.com%2Fmyca%2Flogo n%2Fus%2Faction%3Frequest_type%3Dauthreg_MYCASSO%26Face%3Den_US%261gnSrc%3DCENTUS%26FACE%3Den US%26TARGET%3Dhttps%253A%252F%252Fwww295.americanexpress.com%252Fcenturionccsg%252Fhomepage. do%253Fvanity%253Dcenturion&amp;Face=en_US">Visit the Centurion Card website</a> <p> To learn more about e-mail security or report a suspicious e-mail, please visit us at <a href="https://www.americanexpress.com/us/content/fraud-protection-center/types-of-fraud.html? vgnextchanne1=9ee6d695436Oc11OVgnVCM100OO0defaad94RCRD&amp;appinstancename=default&amp;vanity =phishing">americanexpress.com/phishing</a>. </p> <p> O 2015 American Express. All rights reserved </p> <p> When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. </p> <p> Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by GayotO and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: <a href="http://maps.google.com/help/terms_maps.html"› (http://maps.google.com/help/terms_maps.html)</a>. For "Map Legal Notices" click here: <a href="http://maps.google.com/help/legalnotices_maps.html"› (http://www.maps.google.com/help/legalnotices_maps.html)</a>. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit <a href="https://www.americanexpress.com/us/content/legal-disclosures/travel-notices-terms-and- EFTA00343268 conditions. html? vgnextchanne1=99e971ffl2caf110VgnVCM100000defaad94RCRD">www.americanexpress.com/travelterms<, a> California C8'141022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV4/2001-0126 </p> </div> <div style="border-top:lpx solid tddd; font-size: 8pt;"> <br> </div> </div> </td> </tr> </tbody> </table> </div></blockquote></body></html> EFTA00343269