EFTA00345087.pdf

From: .5 To:' " Subject: Travel & Hotel for Date: Wed, 22 Jul 2015 18:34:13 +0000 Attachments: IMG 1203.jpg [Email Ref: 150723-000218] 2C RespenZsiall...0 7/22/2015 02:34 PM I can't boo apa en , on y we sites like hotels.com and etc, are offering it, I can't book there... Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Respons..... 07/22/2015 02:17 PM Hotels: HANGHAI 1 YU YUAN ROAD SHANGHAI CN 200040 CLASSIC ROOM KING-35SQM MODERN DESIGN - 180.73 USd per night plus tax THE PULI HOTEL AND SPA 1 CHANGDE RD-JINGAN DISTRICT SHANGHAI CN 200040 GRAND KING ROOM - 276.51USD per night plus tax Other hotels I didn't find in our reservation system, will have to reach out to them directly. Re ards ip Manager (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Customer (Mla 07/22/2015 01:42 PM it is ok...do the direct flight...thanks On Jul 22, 2015, at 1:18 PM, rote: > > > Respons 17/22/2015 01:18 PM > The o flight from Rome to Shanghai is China Eastern, but outbound is available only in business. 1 MU 788 02AUG FCO PVG 0910P 0245P - business 2 MU 787 25AUG PVG FCO 1230P 0710P - coach 1ADT 2446.40 TOTAL FARE - USD 2446.40 Can be refunded with 120.00EUR cancellation fee, change fee is also 120.00EUR. Is it OK or should I look fro connectin 9 her in coach on the outbound as well. Working on hotels. > Re ards enturion Relationship Manager > > (877) 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer ( ) 07/22/2015 01:10 PM > thank you! and I have a list of hotels...any one of them will do...regular room (which ever has best deal!) > Hotels in Shanghai: > > I) Swissotel grand Shanghai > 2) delight Palace Jingan service apartment > The Puli hotel and spa > 4) Yan'an hotel > 5) Pei Mansion hotel On Jul 22, 2015, at 1:06 P 07/22/2015 01:06 PM > Sure, on it... en Relationship Manager EFTA00345087 Monday through Friday 10: .00pm EST >> > Customer 07/22/2015 01:04 PM > HI an you please put on HOLD a ticket for round trip Rome/Shanghi (dates below) coach, as well as a centrally located hotel (something along the lines of a Marriott or hyatt is perfect) attached is passport Travel Dates: Aug 2 - 25 Depart: Rome Arrival: Shan hi i assume we will need a round trip airfare along with hotel for 23 nights FROM : PASSPORT DATE: July 22, 2015 at 11:04:42 AM EDT image File Attachment 203.jpg, 119419 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.comlphishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to us e that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rate s and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#6 002, Nevada NV#2001- 0126 > > > Ref#150723-000218 > > Res nse 7/22/2015 01:06 PM > Sure, on it... > Re ards ip Manager > Hours: Monday through Friday Mk 7:00pm EST > > Customer 07/22/2015 01:04 PM > HI you please put on HOLD a ticket for , round trip Rome/Shanghi (dates an below) coach, as well as a centrally located hotel (something along the lines of a Marriott or hyatt is perfect) attached is passport Travel Dates: Aug 2 - 25 Depart: Rome Arrival: Shan i i assume we will need a round tri airfare along with hotel for 23 nights FROM: : PASSPORT DATE: July 22, 2015 at 11:04:42 AM EDT TO: image File Attachment IMG 1203.jpg, 119419 bytes, Added to incident > Privacy Statement I Visit the Centurion Card - website > To learn more about e-mail security or report a EFTA00345088 suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > » Ref#150723-000218 > Respons 7/22/2015 01:18 PM The only one me n n s op ig from Rome to Shanghai is China Eastern, but outbound is available only in business. 1 MU 788 02AUG FCO PVG 0910P 0245P - business 2 MU 787 25AUG PVG FCO 1230P 0710P - coach lADT 2446.40 TOTAL FARE - USD 2446.40 Can be refunded with 120.00EUR cancellation fee, change fee is also 120.00EUR. Is it OK or should I look fro connecting flights? I can wait list her in coach on the outbound as well. Working on hotels. Centurion Relationshi Mana er (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Customer (MIElla) 07/22/2015 01:10 PM thank you! and I have a list of hotels...any one of them will do...regular room (which ever has best deal!) > Hotels in Shanghai: > > I) Swissotel grand Shanghai > 2) delight Palace Jingan service apartment > 3) The Puli hotel and spa > 4) Yan'an hotel > 5) Pei Mansion hotel On Jul EFTA00345089 22, 2015, at 1:06 PM, 07/22/2015 01:06 PM > Sure, on it... > Retards, en mon Relationship Manager > > (877) 877-0987 > Hours: Monday through Friday 10: 7:00pm EST > > Customer 07/22/2015 01:04 PM > ..can you please put on HOLD a ticket for round trip Rome/Shanghi (dates e ow) coach, as well as a centrally located hotel (something along the lines of a Marriott or hyatt is perfect) attached is passport Travel Dates: Aug 2 - 25 Depart: Rome Arrival: Shan hi i assume we will need a round tri airfare along with hotel for 23 nights FROM: SUBJECT: PASSPORT DATE: July 22, 2015 at 11:04:42 AM EDT TO: image File Attachment _1203.jpg, 119419 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.corn/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterrns California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000218 > Respons 07/22/2015 01:06 PM Sure, on i ... Centurion Relationshi Mana er EFTA00345090 (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST 07/22/2015 01:04 PM H ..can you please put on HOLD a ticket for round trip RomelShanghi (dates a ow) coach, as well as a centrally located hotel (something along the lines of a Marriott or hyatt is perfect) attached is passport Travel Dates: Aug 2 - 25 Depart: Rome Arrival: Shan hi i assume we will need a round tri airfare along with hotel for 23 nights FROM: SUBJECT: PASSPORT DATE: July 22, 2015 at 11:04:42 AM EDT T image File Attachment IMG 1203.jpg, 119419 bytes, Added to incident Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phIsNng. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ('Concierge Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided 'AS IS.' without any express or implied warranties. Portions of this content are provided by Gayot@ and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.g cogle.comMelp/terms maps.html). For "Map Legal Notices' click here: (httplAwriv.maps.google.conVhelpilegalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals. and may also provide incentives to our travel counselors. For more information please visit wvou.americanexpress.comitravelterms California CST#1022318, Washington Ulitlft600-469-694. Iowa TA#002. Nevada NV#2001.0128 Rce#I50723-000218 EFTA00345091