EFTA00345527.pdf

From: To:' < > Subject: 'Boston Tix...seats [Email Ref: 150723-000076] Date: Wed, 22 Jul 2015 17:19:27 +0000 Attachments: LOGO lufthansa.png; LOGO_Iufthansa(1).png ;Itenturion Bann Response 07/22/2015 01:19 PM Lufthansa will try, ut it a epends what will be available at teh airport, at this point they have plenty of seats available. Regards Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Customer (MINIa 07/22/2015 01:15 PM I think they should be fine without buying seats, rig them together Response 455P- 15.00 10:30am to 7:00pm EST > > R have a look.. > Regards, > > (877 10:30am to 7:00pm EST > > Customer you know what the fee is? On Jul 22, 2015, at 12:10 PM Response 7/22/2015 12:10 PM > or coach Lufthansa only allows to pre-assign seats oe fee once tickets are issued, or at the airport for free. What would you like to do? > Regards, > Centurion Relationship Manager > (877 Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:59 AM > sounds ood. On Jul 22, 2015, at 11:48 AM, te: > > > Response 07/22/2015 11:48 AM > S will be confirmed only on the long au ig , over the water. > Re ards > > Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Res 07/22/2015 11:28 AM > Perfect!! Thank ou!!! > Re ard Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:27 AM > I have better info for you! is a vegetarian...please specify specific meal..YES, issue tickets (thanks for figuring out they wanted to stay overnight) urrent address of residence: itizenship and country of birth: Passpor t number: valid until Jan 28 2020 meal requirements on flights: vegetaria so they will seat ,2015,at 1:10 P wrote: >> > » /22/2015 01:10 PM > LH 193 17AUG TXL FRA 345P I8AUG FRA BOS 1240P 235P - 35.00USD per seat, 100.00 - fro extra leg room seat LH 423 14JUL BOS FRA 440P 540A - 35.00USD per seat, 100.00 - fro extra le room seat LH 174 15JUL FRA TXL 745A 855A - 15.00USD per seat > Regards, > Centurion Relationship Manager > > (877 877-098 > Hours: Monday through Friday 07/22/2015 01:05 PM > Let me Centurion Relationship Manager > 877-0987 > Hours: Monday through Friday 1:04 PM > do ote: > » Centurion ours: EFTA00345527 .male born ale bo emale boi valid until 07/16/2023 valid until 03/17/2020 valid until 11/03/2019 On Jul 22, 2015, at 11:12AM, rote: > » Response 07/22/2015 11:12 AM > Lesl ey, Do you know id= is a bo ? Also, is it possible to get their passport's expiration dates? Thank ou, > Re ards > Centurion Relationship Manager > (877 Hours: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to y over nig - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 L H 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chap e fee. In case of cancellation, no value fro the future. May I issue the tickets? > Regards, > Centurion Relationship Manager > > -0987 > Hours: Monday through F riday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear =I could you please help us again with booking our flight from to Boston?That would be most wonderful!Thank yo u and kind regards, —The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Olh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA ) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - I (TXL) Economy (L) O n the flight from Berlin, our daughter will be below ut on the return from Boston, she will b ere are our data (same as last time (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us > > C 2015 American Express. All rights reserved > > When booking concierge services for Card EFTA00345528 Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: . For "Map Legal Notices" click here: . There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for m eetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m a also rovide incentives to our travel counselors. For more informationpleasevis California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Customer (MINIII ) 07/22/2015 11:27 AM > I don't know but will find out...and Yes, I can get the ex iration dates... On Jul 22, 2015, at 11:12AM, 07/22/2015 11:12 AM > o you get their passport's expiration dates? Thank Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to y over nig t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 L H 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chan fro the future. May I issue the tickets? > Re ards, > Relationship Manager > > (877 877-0987> Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear could you please help us again with booking our fli ht from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) ancellation, no value Centurion EFTA00345529 Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan Int ernational, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) On the flight from , our daughteinill be belo ut on the return from Boston, she will b ere are our data (same as last time (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in B erlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this c ommunication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved — image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card webs ite > To learn more about e-mail security or report a suspicious e-mail, please visit us > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The act ual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider ackn owledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service p rovider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder b license. For Google "Maps Terms of Use" click here: ). For "Map Legal Notices" click here: . There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you EFTA00345530 authorize. Fees may apply for meetings and event planning. We reserve the right to note profile a nd preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert air suppliers pay us commissions and other incentives for reaching sales targets or other f oals, and m a also .rovide incentives to our travel counselors. For more California CST#1022318, Washington UBI#600 - 02, Nevada NV#2001- 0126 > > > Re f#150723-000076 > > Response 7/22/2015 11:12 AM > Do you know if is a bo ? Also is it ossr e to get err passport's expiration dates? Thank ou > Re ards, Centurion Relationship Manager > rs: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over ni ght - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fe ation, no value fro the future. May I issue the tickets? > Regards, > Centurion Relationship Manager > 10:30am to 7:00pm EST > > Customer 877-0987 > Hours: Monday through Friday 07/22/2015 11:05 AM > Dear could you please help us again with booking ourASt from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufth ansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughteraill be below 2 rs but on the return from Boston, she will be >2. Here are our data (same as last time tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_luftha nsa.png, 757 bytes, Added to incident image File Attachment EFTA00345531 LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third p arty concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agen ts of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or produc ts provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is pro vided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Goo le "Mans Terms of Use" click here: For "Map Legal Notices" click here: . There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m a also .rovid e incentives to our travel counselors. For more information California CST#1022318, Washington UBI#600-4 9-694 I wa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response 07/22/2015 11:48 AM > Special meal fro him will be confirmed only on the long haul flight, over the water. > Regards, > enturion Relationship Manager > (877 > rs: Monday through Friday 10:30am to 7:00pm EST > > Response i 7/22/2015 11:28 AM > Perfect!! Thank ffids, > enturion Relationship Manager > ( • ours: Monday through Friday 10:30am to 7:00pm EST > > Customer I 107/22/2015 11:27 AM > I have better info for you!Mlis a vegetarian...please specify specific meal..YES, issue tickets (thanks for fiaurin2 out they wanted to stay ovemi valid until 11/03/2019 On Jul 22, 2015, at 11:12 AM, Molotkova wrote: > > > Response 07/22/2015 11:12 AM > Do you know if Regards, > > Centurion Relationship Manager is a bo ? Also is itpossible to get their passport's expiration dates? Thank you, > EFTA00345532 1 > (87 - urs: Monday through Friday 0:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In c ation, no value fro the future. May I iss ue the tickets? > Regards, > Centurion Relationship Manager > 10:30am to 7:00pm EST > > Customer 877-0987 > Hours: Monday through Friday 07/22/2015 11:05 AM > Dear could you please help us again with booking our flafrom to Boston?That would be most wonderful!Thank yo u and kind regards, The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: 0th 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughteraill be below out on the return from Boston, she will b. ere are our data (same as last time (tel:%2B1%20617%20669%200337) We wi 11 ,_!ct new visas from the US embassy in Berlin. They should be ready before the 18th, but there no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provid er before choosing to use that provider. Service providers are not employees or EFTA00345533 agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provid er. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > » Ref#150723-000076 » Customer (ffiffilli~) 07/22/2015 11:27 AM > I don't know b d Yes, I can get the expiration dates... On Jul 22, 2015, at 11:12 AM, rote: > > > Response 07/22/2015 11:12 AM > Do you know ais a bo get ards > enturion their passport's expiration dates? Thank ou, > Re Relationship Manager > Monday through Friday 10:30am to 7:00pm EST » Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to y over mg - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: I LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR c fro the future. May I issue the tickets? > Re ards, Relationship Manager > > (877 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST » Customer 07/22/2015 11:05 AM > Dear could you please help us again with booking ourait from to Boston?That would be most wonderful!Thank you and kind regards — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfu rt/Main International (FRA) Economy (V) cancellation, no value Centurion Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 EFTA00345534 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Re isezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berli I (TXL) Economy (L) On the flight from Berlin, our daughter- will be belo but on the return from Boston, she will Here are our data (same as last time (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Un authorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company" ). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://vvvvw.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are respon sible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms EFTA00345535 California CST#1022318, Washington UBI#600-469-694 Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response 07/22/2015 11:12 AM > Do you know ii is a bo ...Jr passport's expiration dates? Thank ou > Re ards, > Centurion Relationship Manager > > (877 : Mo nday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay ove ng to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case f cancellation, no value fro the future. May I issue the tickets? > Regards, > > Centurion Relationship Manager > 10:30am to 7:00pm EST > > Customer 877-0987 > Hours: Monday through Friday 07/22/2015 11:05 AM > Dear could you please help us again with booking our flight from to Boston?That would be most wonderful!Thank you and kind regards, Jo scha — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0l h 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan Intematio nal, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughteraill be below •ut on the return from Boston, she will b Here are our data (same as last time tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The informat ion contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail l (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.c om/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your EFTA00345536 concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the sery ice provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(h ttp://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > > > Ref#150723- 000076 > > Response 07/22/2015 12:10 PM > for coach cabin Lufthansa only allows to p fee once tickets are issued, or at the airport for free. What would ou like to do? > Re ards, Centurion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:59 AM > sounds ood. On Jul 22, 2015, at 11:48 AM, rote: > » Response 07/22/2015 11:48 AM > Specia mea ro him will be confirmed only on the long haul flight, over the water. > Regards, > > Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:28 AM > Perfect!! Thank ou!!! > Re ards > nturion > Relationship Manager (877 Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:27 AM > I have better info for you! is a vegetarian...please specify s. ific meal..YES issue tickets (thanks for figuring out they wanted to stay overnight) urrent address of residence: itizenship and country of birth Passpor t number: until Jan 28 2020 meal re• uirements on fli hts: ye etaria 07/22/2015 11:12 AM > o you their passport's expiration dates? Thank Relationship Manager vrote: > > > Response ow a ou, > Regards, ossible to get Centurion > Hours: EFTA00345537 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to y oveingt - according Monday through Friday 10:30am to 7:00pm EST > > Respons to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 L H 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chan ncellation, no value fro the future. May I issue the tickets? > Re ards, > Centurion Relationship Manager > > ( 77) 7 -0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer (IMIEN ) 07/22/2015 11:05 AM > Dear =I could you please help us again with booking our flight from to Boston?That would be most wonderful!Thank yo u and kind regards, —The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - 1(TXL) Economy (L) O n the flight from B rlin, our daughter will be below ut on the return from Boston, she will I sere are our data (same as last time • (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American EFTA00345538 Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terrns_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for m eetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > Ref#150723-000076 » Customer (=.III~) 07/22/2015 11:27 AM > I don't know but wi es, I can get the expi 2, 2015, at 11:12 AM, e: > > > Response 07/22/2015 11:12 AM > o you now ifei get their passport's expiration dates? Thank ou, > Re ards, > Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST » Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - accor • ing to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: I LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR cellation, no value fro the future. May I issue the tickets? > Regard Centurion Relationship Manager > 987 > Hours: Monday through Friday 10:30am to 7:00pm EST » Customer 07/22/2015 11:05 AM > Dear could you please help us again with booking our af it from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan Int ernational, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 EFTA00345539 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berli 1 (TXL) Economy (L) On the flight from Berlin, our daughter will be belo but on the return from Boston, she will be Here are our data (same as last time (tel:%2B1%20617%20669%200337) We VII II get new visas from the US embassy in B erlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card webs ite > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider ackn owledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.cotn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- EFTA00345540 Do you know if=lis a bo ? Also is ScliWpassport's expiration 0126 > > > Re f#150723-000076 > > Response 7/22/2015 11:12 AM > dates? Thank you, > Regards, > > Centurion Relationship Manager > > (87 rs: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change f lation, no value fro the future. May I issue the tickets? > Regards, > > Centurion Relationship Manager > 10:30am to 7:00pm EST > > Customer 877-0987 > Hours: Monday through Friday 07/22/2015 11:05 AM > Dear could you please help us again with booking our fli ht from to Boston?That would be most wonderful!Thank you and kind regards The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin -Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight Berlin, our daughteraill be below on the return from Boston, she will be . Here are our data (same as last time tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO luftha nsa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge EFTA00345541 Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agen is of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is pro vided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://vvww.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provid e incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response (M Molotkova) 07/22/2015 11:48 AM > Special meal fro nfirmed only on the long haul flight, over the water. > Regards, > Centurion Relationship Manager > > (877 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:28 AM > Perfect!! Thank ou!!! > Re ards, > > Centurion Relationship Manager > 10:30am to 7:00pm EST > > Customer > (877 - ours: Monday through Friday 07/22/2015 11:27 AM > I have better info for yoais a vegetarian...please specify s •ecific meal..YES issue tickets (thanks for figuring out they wanted to sta ovemi ht =current address of residence: and country of birth iPass ort uirements on flights: vegetarian Iizenship valid until Jan 28 2020 meal olotkova wrote: > > > Response ( 07/22/2015 11:12 AM > Do you know if is a bo ? Also, is it possib it passport's expiration dates? Thank you, > Re ards > > Centurion Relationship Manager > > (877 877-0987 > Hours: Monday through Friday 10:30am to 7:OOpm EST > > Response 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with EFTA00345542 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the tickets? > Regards, > Centurion Relationship Manager > 10:30am to 7:00pm EST > > Customer 877-0987 > Hours: Monday through Friday 07/22/2015 11:05 AM > Dear =1, could you please help us again with booking o flight m to Boston?That would be most wonderful!Thank yo u and kind regards The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin -Tegel (TXL) Lufthansa Reisezeit: Olh 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight Berlin, our daughter= will be below but on the return from Boston, she will b Here are our data (same as last time tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- p1 ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and EFTA00345543 the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here: (http://vvww.maps.google.cotn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#I50723-000076 > > Customer (MINIII ) 07/22/2015 11:27 AM > I don't know but will find out...and Yes, I can get the expiration dates... On Jul 22, 2015, at 11:12 AM, rote: > » Respon 07/22/2015 11:12 AM > Do you know if =is a bo ? Also, is it possible to get their passport's expiration dates? Thank you, > Regards, > Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST > > Respons 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted s y v ccording to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 I8AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the tickets? > Re ards, > Relationship Manager > > (877 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear =I could you please help us again with booking our lilt from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Olh I 0min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) > Centurion Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) On the flight from Berlin, our daughter_ will be belo but on the return from Boston, she will b . Here are our data (same as last time EFTA00345544 in we are all German citizens Address in the US: Phone (tel:%281%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e- mail I (mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us > > m 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert aM suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469- 002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response 07/22/2015 11:12 AM > Do you know if is a bo ? Also, is it po it passport's expiration dates? Thank ou > Re ards, > Centurion Relationship Manager > > (877 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response 7/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over m t - accor i mg to their email - in Frankfurt, EFTA00345545 that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the tickets? > Regards, > Centurion Relationship Manager > 10:30am to 7:00pm EST > > Customer 877-0987 > Hours: Monday through Friday 07/22/2015 11:05 AM > Dear could you please help us again with booking our f ig_tht from to Boston?That would be most wonderful!Thank you and kind regards — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Ol h 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berms Tegel (TXL) Economy (L) On the flight Berlin, our daughter= will be belov ut on the return from Boston, she will b Here are our data (same as last time tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e-mail to j ll (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment — LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express EFTA00345546 are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also rovide incentives to our travel counselors. For more information please visit California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > Response 07/22/2015 01:10 PM LH 193 17,11 PPM 455P - 15.00USD per seat LH 422 18AUG FRA BOS 1240P 235P - 35.00USD per seat, 100.00 - fro extra leg room seat LH 423 14JUL BOS FRA 440P 540A - 35.00OSD per seat, 100.00 - fro extra leg room seat LH 174 15JUL FRA TXL 745A 855A - 15.00USD per seat Re ards C i Mana er (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Response 07/22/2015 01:05 PM Let me have a oo Re Cen i Mana er (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Customer (MINII ) 07/22/2015 01:04 PM do you know w • 9 n Jul 22, 2015, at 12:10 PM, wrote: > > > Response 7/22/2015 12:10 PM > f r i n Lufthansa only allows to pre-assign seats foe fee on • *ssued, or at the airport for free. What would ou like to do? > Re ards, > Centurion Relationship Manager > > (877 - > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:59 AM > EFTA00345547 sounds ood. n ul 22, 2015, at 11:48 AM, vrote: > > > Response 07/22/2015 11:48 AM > Specia ill be confirmed only on the long haul flight, over the water. > Re ards, > Relationship Manager > (877 Centurion Monday through Friday 10:30am to 7:00pm EST > > Respons 07/22/2015 11:28 AM > Perfect!! Thank ou!!! > Re ards, > Centurion > (877 877-0987 > Hours: Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:27 AM > I have better info for yoais a vegetarian...please specify s ecific meal..YES issue tickets (thanks for figuring out they wanted to stay overnight) urrent address of residence: itizenship and country of birth: asspor t number: until Jan 28 2020 meal re• uirements on fli hts: ye etaria valid until 11 /2 19 n Jul 22, 2015, at 11:12 AM, rote: > » Response 07/22/2015 11:12 AM > Do you know if is a bo . . si e o ge their passport's expiration dates? Thank ou, > Re ards > > Centurion Relationship Manager rs: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 L H 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chap e fee. In case of cancellation, no value fro the future. May I issue the tickets? > Regards, > Centurion Relationship Manager > -0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear =I could you please help us again with booking our flight from to Boston?That would be most wonderful!Thank yo u and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - el (TXL) Economy (L) O n the flight from Berlin, our daughter will be belo but on the return from Boston, she will b Here are our data (same as last time (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- pl ease note The EFTA00345548 information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.corn/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for m eetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Customer (=Ma) 07/22/2015 11:27 AM > I don't know b Yes, I can get the expiratio 122, 2015, at 11:12 AM, rote: > > > Response 07/22/2015 11:12 A > o you know ifi=lis ble to get their passport's expiration dates? Thank you, > Regards, > Centurion Relationship Manager Hours: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 I8AUG EFTA00345549 FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chap cancellation, no value fro the future. May I issue the tickets? > Regards, > > Centurion Relationship Manager > -0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear =I could you please help us again with booking our alit from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan Int ernational, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Te el (TXL) Economy (L) On the flight from in, our daughtetaill be belo but on the return from Boston, she will b Here are our data same as last time (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in B erlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e- mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card webs ite > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider ackn owledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the EFTA00345550 exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information pleasevisitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 Iowa TA#002, Nevada NV#2001- 0126 > > > Re M150723-000076 > > Response 07/22/2015 11:12 AM > Do you know if_is a bo ? Also, is it ossi e to get eir passport's expiration dates? Thank ou > Re ards, > Centurion Relationship Manager > > (877 : Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over nig t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In lation, no value fro the future. May I issue the tickets? > Regards, > > Centurion Relationship Manager > 10:30am to 7:00pm EST > > Customer 877-0987 > Hours: Monday through Friday 07/22/2015 11:05 AM > Dear could you please help us again with booking our Sf t from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag - Tegel (TXL) Economy (L) On the flight Berlin, our daughteraill be belo ut on the return from Boston, she will b Here are our data (same as last time EFTA00345551 tel:%281%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO luftha nsa.png, 757 bytes, Added to incident image File Attachment LOGO_ lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > 0 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agen is of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is pro vided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provid e incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469- Qd r^WS Ts#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response Special meal fro onfirmed only on the long haul over the water. > Regards, > > Centurion Relationship Manager > > (877 87 : Monday through Friday 10:30am to 7:00pm EST > > Response I 07/22/2015 11:28 AM > Perfect!! Thank you!!! > Regards, > • Centurion Relationship Manager > 07/22/2015 11:48 AM > EFTA00345552 > (877 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:27 AM > I have better info for you! is a vegetarian...please specif s eel& meal..YES issue tickets (thanks for figuring out the wanted to sta ovemi ht wrote: > > > Response 7,22;2015 11:12 AM , Do you know if a a bo ? e to get t eur passport's expiration dates? Thank you, > Re ards, > Centurion Relationship Manager > > (877 10:30am to 7:00pm EST > > Response found my mistake - they wanted to stay ove rs: Monday through Friday 07/22/2015 11:07 AM > Ok, I g to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. I tion, no value fro the future. May I issue the tickets? > Regards, > Centurion Relationship Manager > > (877 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear could you please help us again with booking our fli ht fromato Boston?That would be most wonderful!Thank yo u and kind regards The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0l h 10min Lufthansa LH193 16:55 FrankfurUMain International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughter will be below on the return from Boston. she will Mere are our data (same as last time (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- p1 ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, lease notif us immediately by return e-mail or by e-mail I lla(mailto: and destroy this communication and all copies thereof, including all attachments. copyright - EFTA00345553 all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > m 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Customer (MIIMIII ) 07/22/2015 11:27 AM > I don't know but will find out...and Yes, I can get the expiration dates... On Jul 22, 2015, at 11:12 AM, wrote: > > > Response 07/22/2015 11:12 AM > Do you know if is a bo e to get their passport's expiration dates? Thank ou, > Re ards > > Centurion Relationship Manager Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chan e ncellation, no value fro the future. May I issue the tickets? > Re ards, > Centurion Relationship Manager > > (877 877-0987> Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer EFTA00345554 07/22/2015 11:05 AM > Dear could you please help us again with booking our fa from Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berli (TXL) Economy (L) On the flight fro , our daughter will be belo • ut on the return from Boston, she will ere are our data Samt as last time): born issport Passport born 07i07/2010 we are all German citizens Address in the US: Phone (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e- mail I (mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and EFTA00345555 availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here:(http://vvvvw.maps.google.corn/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-4 2, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response /22/2015 11:12AM> Do you know ills a bo 9 ssible to get their passport's expiration dates? Thank you, > Regards, > Centurion Relationship Manager > > (877 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In an ation, no value fro the future. May I issue the tickets? > Re ards, > Centurion Relationship Manager > 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer I 107/22/2015 11:05 AM > Dear could you please help us again with booking our Sf LIt from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin -Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight m Berlin, our daughter will be belowsut on the return from Boston, she will re are our data (same as last time (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, EFTA00345556 disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e-mail to (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterrns California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > » Ref#150723-000076 > Res se 07/22/2015 12:10 PM for co a only allows to pre-assign seats foe fee, once tickets are issued, or at the airport for free. What would you like to do? Re ar Ceritt sirms iiManaer EFTA00345557 (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Customer (MIElla) 07/22/2015 11:59 AM sounds ood. On Jul 22, 2015, at 11:48 AM, wrote: > > > Response 7/22/2015 11:48 AM > Spe • ...a. 4• ill be confirmed only on the lo over the water. > Retards, > Centurion Relationship Manager> Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:28 AM > Perfect!! Thank ou!!! > Re ards > Relationship Manager> > (877 Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:27 AM > I have better info for you! is a vegetarian...please specify specific incal..YES, issue tickets (thanks for figuring out they wanted to stay overnight) born current address of residence: citizenship and country of birth: valid until Jan 2: t t I. - 4 u- uirements on flights: ye female born valid unti 07/22/2015 11:12 AM > p their passport's expiration dates? Thank ou, > Re ards > Centurion Relationship Manager> > (877 ) rs: Monday through Friday 10:30am to 7:00pm EST > > Response - 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over mg t - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR chap e f ancellation, no value fro the future. May I issue the tickets? > Re ards, > Centurion Relationship Manager> > (877 877-0987> Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear =I could you please help us again with booking our flight from to Boston?That would be most wonderful!Thank yo u and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Centurion ours: Passport number: etarian Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Bos ton - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 01h 10min Lufthansa LH174 08:55 +1 Tag Berlin - (TXL) Economy (L) On the flight from Berlin, our daughter will be below ut on the return from Boston, she will b Here are our data (same as last time EFTA00345558 (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- pl ease note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e- mail I (mailto: , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.corn/phishing. > > m 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for t he actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Customer (=Ela 07/22/2015 11:27 AM > I don't know but will find it...an Yes, I can get the expirat' Jul 22, 2015, at 11:12 AM, rote: > > > Response 07/22/2015 11:12 AM > Do you now if is a bo ? Also is it ossible to get their passport's expiration dates? Thank ou, > Re ards > Centurion Relationship Manager > Hours: EFTA00345559 Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to ay over mg - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR cha ncellation, no value fro the future. May I issue the tickets? > Re ards > Centurion Relationship Manager > > (877 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear =I could you please help us again with booking our fa from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: Olh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: Olh 10min Lufthansa LH174 08:55 +1 Tag Berlin el (TXL) Economy (L) On the flight from n, our daughter will be belo but on the return from Boston, she \dil l) I lore are our data same as last time born in Weimar, port Passport Passport born 07/07/2010 we are all German citizens Address in the US: Phone (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e- mail I (mailto: , and destroy this communication and all copies thereof, including all at tachments. copyright -all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > > C 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American EFTA00345560 Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here:(http://maps.google.corn/help/terrns_maps.html). For "Map Legal Notices" click here:(http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that cert ain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694 Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > > Response 7/22/2015 11:12 AM > Do you know if is a bo ? ssible to get their passport's expiration dates? Thank you, > Regards, > Centurion Relationship Manager > > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 I4JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In c Ilation, no value fro the future. May I issue the tickets? > Regards, > > Centurion Relationship Manager > 10:30am to 7:00pm EST > > Customer 7 877-0987 > Hours: Monday through Friday 07/22/2015 11:05 AM > Dear could you please help us again with booking our flight from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 0l h 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughter will EFTA00345561 be below time): but on the return from Boston she will b Here are our data same as last (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e-mail to j ill (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.corn/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > EFTA00345562 gig Response ( 07/22/2015 11:48 AM Special meal fro hi mned only on the long haul flight, over the water. Re ards, i ls.i airer (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Response /22/2015 11:28 AM Perfect!! '.011 7 Mana er (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Customer 07/22/2015 11:27 AM I have better info for you! is a vegetarian...please specif s tickets (thanks for figuring out they wanted to sta ovemi ht current address of residence: and country of birth: Pass ort requirements on flights: vegetarian female bo valid until 07/16/2023 I male bo , valid until 03/17/2020 female born valid until Jul 22, 2015, at 11:12AM • > > > Response ( 07/22/2015 11:12 AM > y u i w: is a bo it passport's expiration dates? Thank you, > . . ards > Re ific meal..YES, issue born citizenship valid until Jan 28 2020 meal Feb. 5, 1977) 10) > Centurion Relationship Manager > > (877 10:30am to 7:00pm EST > > Response found my mistake - they wanted to stay over mg - accor mg to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. I tion, no value fro the future. May I issue the tickets? > Regards, > Centurion Relationship Manager > 877-0987 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear could you please help us again with booking our flight from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 01h 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) rs: Monday through Friday 07/22/2015 11:07 AM > Ok, I Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa EFTA00345563 Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight from Berlin, our daughter will be belo but on the return from Boston, she will b Here are our data (same as last time (tel:%2B1%20617%20669%200337) We wi 11 get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e-mail to (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_Iufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://vvvvw.maps.google.coun/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. EFTA00345564 We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterrns California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > Customer (MIIMI ) 07/22/2015 11:27 AM I don't know but ..and Yes, I can get the expiration dates... On Jul 22, 2015, at 11:12AM, wrote: > > > Response 1 07/22/2015 11:12 AM > is a bo ? r passport's expiration dates? Thank ou > Re ards, > Centurion Relationship Manager > > 877 877-0 87 > Hours: Monday through Friday 10:30am to 7:00pm EST > > Response 07/22/2015 11:07 AM > Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the tickets? > Regards, > enturion Relationship Manager > Hours: Monday through Friday 10:30am to 7:00pm EST > > Customer 07/22/2015 11:05 AM > Dear could you please help us again with booking our Sf bLIt from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin -Tegel (TXL) Lufthansa Reisezeit: 0lh 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55m in Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag Frankfurt/Main International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag Frankfurt/Main International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag Berlin - Tegel (TXL) Economy (L) On the flight erlin, our daughter will be belo but on the return from Boston, she will b. ere are our data (same as last time (tel:%2B1%20617%20669%200337) We wi 11 cet new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notif us immediately by return e-mail or by e-mail to j ill (mailto: and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident EFTA00345565 image File Attachment LOGO lufthansa.png, 757 bytes, Added to incident > Privacy Statement I Visit the Centurion _ Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. > > O 2015 American Express. All rights reserved > > When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands an d agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayote and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.google.com/help/terms_maps.html). For "Map Legal Notices" click here: (http://www.maps.google.com/help/legalnotices_maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and m ay also provide incentives to our travel counselors. For more information please visit www.americanexpress.corn/travelterrns California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001- 0126 > > > Ref#150723-000076 > Res se Do 07/22/2015 11:12 AM boy? Also, is it possible to get their passport's expiration dates? Thank you, Re ards Centunon e anonshi Mana er (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Response 07/22/2015 11:07 AM Ok, I found my mistake - they wanted to stay over night - according to their email - in Frankfurt, that is why the flight at 12:40 pm. So, with over night in Frankfurt the price will be: 1 LH 193 17AUG TXL FRA 0345P 0455P 2 LH 422 18AUG FRA BOS 1240P 0235P 3 LH 423 14JUL BOS FRA 0440P 0540A 3 LH 174 15JUL FRA TXL 0745A 0855A 2ADT EFTA00345566 1012.50 2025.00 2CNN 877.50 1755.00 TOTAL FARE - USD 3780.00 Non refundable coach with 130.00EUR change fee. In case of cancellation, no value fro the future. May I issue the tickets? Centurion Relationship Manager (877) 877-0987 Hours: Monday through Friday 10:30am to 7:00pm EST Customer 07/22/2015 11:05 AM Dear M, could you please help us again with booking our flight from to Boston?That would be most wonderful!Thank you and kind regards, — The following connection would be very good: Flight Monday, 17.08.2015 from Berlin (TXL) to Frankfurt (FRA) 15:45 Berlin - Tegel (TXL) Lufthansa Reisezeit: 01 h 10min Lufthansa LH193 16:55 Frankfurt/Main International (FRA) Economy (V) Flight Tuesday, 18.08.2015 from Frankfurt (FRA) to Boston (BOS) 12:40 Frankfurt/Main International (FRA) Lufthansa Reisezeit: 07h 55min Lufthansa LH422 14:35 Boston - Logan International, MA (BOS) Economy (V) Thursday, 14.07.2016 from Boston to Berlin 16:40 Boston - Logan International, MA (BOS) Lufthansa Reisezeit: 07h 00min Lufthansa LH423 05:40 +1 Tag FrankfurUMain International (FRA) Economy (L) Aufenthalt: 02h 05min 07:45 +1 Tag FrankfurUMain International (FRA) Lufthansa Reisezeit: 0lh 10min Lufthansa LH174 08:55 +1 Tag B•• Tegel (TXL) Economy (L) On the flight from Berlin, our daughter will be below ut on the return from Boston, she will I Here are our data (same as last time): (tel:%2B1%20617%20669%200337) We will get new visas from the US embassy in Berlin. They should be ready before the 18th, but there is no guarantee for that. -- please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to f (main(); ) , and destroy this communication and all copies thereof, including all attachments. copyright - all rights reserved image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident image File Attachment LOGO_lufthansa.png, 757 bytes, Added to incident Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at arriericanexpress.com/phishing. O 2015 American Express. All rights reserved When booking concierge services for Card Members. American Express uses a third party concierge service contractor ('Concierge Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not EFTA00345567 employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS." without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http://maps.g cogle.com/belp/terms maps.html). For "Map Legal Notices" click here: (http:Awew.maps.gogle.conVhelpilegalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals. and may also provide incentives to our travel counselors. For more information please visit www.amedcanexpress.com/travelterms California CST#1022318, Washington UBI#600-469694. Iowa TA#002. Nevada NV#2001-0126 Rcf#I50723-000076 EFTA00345568