EFTA00347768.pdf

From: To: Natalia Molotkova Subject: Re: Please CANCEL Tickets [Email Ref: 150516-000075] Date: Fri, 15 May 2015 15:30:26 +0000 excellent! appreciate your help as always! On May 15, 2015, at 11:29 AM, Natalia Molotkova > wrote: g at, enturion Banner Response (Natalia Molotkova) Record locator was for take up to 2 billing cycles Record was divided - for USD5088.70 requested. Regards, Regards, Natalia Molotkova Customer great! than On May 15, 2015, at 10:50 AM, Natalia Molotkova wrote: 05/15/2015 11:29 AM cancelled, refund of USD5045.70 requested, might was same - cancelled, refund of through Friday 10:30am to 7:00pm EST ) 05/15/2015 10:51 AM > • Response (Natalia Molotkova) 05/15/2015 10:50 AM > I will, give me a moment... > Regards, > Natalia Molotkova > Centurion Relationship Manaaer > Hours: Monday through Friday 10:30am to 7:00pm EST > • Customer 05/15/2015 10:48 AM > Hi Natash ...please cancel mese tickets for and Ito fly to Japan...they will be taking Jeffrey's private plane to Japan instead! Please confirm once done...thank you! > Begin forwarded message: > From: "American Express Travel" > > Subject: Itinerary INCL TICKETNO or 1 15 DZVCXY > > Da c,• April zn rlic At A•11.2nP E > To: > > > DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. Ilyou have any questions, please contact Centurion Travel Service at 1-877-877-0987. > > > If airline tickets are purchased for this itinerary: > > Airline Baggage Fee/Rules may apply and can be accessed by visiting: > http://myamextravel.com/baggage > > > Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion EFTA00347768 Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > » httpnyamextravel.com/Itinerary? RUTC=DZVGXY&SUKNAME=SHULTAK&UTID= 14002807 > > > > > > > > > > > E-Ticket Number(s) > > > POZHI/S Ticket DL 0067589506846-15APR > > > SHULI/K Ticket DL 0067589506847-15APR > > » ni/ Ticket DL 0067589506848-15APR > > > > > Thursday 21 May 15 > Other Information > > > CITIZENS OF BELARUS MUST CARRY A VALID PASSPORT > Other Information > > »A VISA IS REQUIRED FOR ENTRY INTO JAPAN > Other Information > > > CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > Other Information > > »A VISA IS REQUIRED FOR ENTRY INTO JAPAN > Other Information > > > CITIZENS OF RUSSIAN FEDERATION- PASSPORTS MUST BE VALID FOR 6MONTHS AFTER RETURNING TO USA. PLEASE VISITWWW.VISACENTRAL.COMAMEX > > Flight Information > > > Date 21 May 2015 > > Airline Delta Air Lines »Airline Record Locator > Flight/Class DL473 B conomy Class > Origin New York, John F Kennedy International > Destination Tokyo, Narita International Airport > Departing 12:06 PM »Arriving 02:55 PM / 22 May 2015 > Departure Terminal Terminal 4 > > Arrival Terminal Terminal 1 > Estimated Time 13 Hrs 49 Mins > Stops Non-stop > Seats 42E > Confirmed > Saturday 30 May 15 > Flight Information > > > Date 30 May 2015 > > Airline Delta Air Lines > >Airline Record Locator > Flight/Class DL172 B co omy Class > Origin Tokyo, Narita International Airport > Destination New York, John F Kennedy International > Departing 04:40 PM > >Arriving 04:59 PM > Departure Terminal Terminal 1 > > Arrival Terminal Terminal 4 > Estimated Time 13 Hrs 19 Mins > Stops Non-stop > Seats 53F > Confirmed > Entry and Exit Information for Travel > > > > American Express strongly recommends that you periodicallyreviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot EFTA00347769 guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > > > > > You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statementathttp://www.americanexpress.com/pnvacy. > > > See attached itinerary PDF or link for full terms and conditions. > > > PDF itinerary attachment: > If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > > > http://www.adobe.com/products/acrobat/readstep.html > > > Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. > > > Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your tnp regarding the existence and amount of such charges. > > > Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for anyloss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > > > Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we m ay e nter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > > > California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. > > > > > Privacy Statement I Visit the Centurion Card website > To learn more about e-mail security or report a suspicious e-mail, please visit us atamericanexpress.com/phishing. > © 2015 American Express. All rights reserved > • When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s1 fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to EFTA00347770 services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. > Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayot© and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: http://maps.google.com/help/terms maps.html). For "Map Legal Notices" click here: Vtp://www.maps.mgle.com/help/legalnotices maps.html). There is typically no cost to you or most booking efforts Conciergetompany and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visitwww.americanexpress.com/travelterms California CST#1022318, Washington UBI#600-469-694, Iowa TA#002, Nevada NV#2001-0126 > • Ref#150516-000075 Response (Natalia Molotkova) 05/15/2015 10:50 AM I will, give me a moment... Regards, Natalia Molotkova Centurion Relationshi Mana er le irrrr illiM iday through Friday 10:30am to 7:00pm EST ! I f Customer IMIIMOIIIMI 05/15 :48 Hi Natasha...please cancel these tickets for and to fly to Japan...they will,. taking Jeffreys private plane to Japan inste . se con irm once done...thank you! Begin forwarded message: > From: "American Express Travel" <itinerarvemvamextravel.com> > Subject: Itinerary INCL TICKETNO foil 21MAY15 > Date: April 30, 2015 at 4:11:30 PM ED > To: > > DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. > > If airline tickets are purchased for this itinerary: > Airline Baggage Fee/Rules may apply and can be accessed by visiting: > http.//myamextravel.com/baggage > > Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: > > http://my_amextravel.com/Itinerary/ RCOC=DCXY&SURNAME=SHULIAK&UTID= 14002807 > > > > > > E-Ticket Number(s) > > POZHI/S Ticket DL 0067589506846-15APR > > SHULI/K Ticket DL 0067589506847-15APR > > Y Ticket DL 0067589506848-15APR > EFTA00347771 > • Thursday 21 May 15 > Other Information > CITIZENS OF BELARUS MUST CARRY A VALID PASSPORT > Other Information > A VISA IS REQUIRED FOR ENTRY INTO JAPAN > Other Information > CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT > Other Information > A VISA IS REQUIRED FOR ENTRY INTO JAPAN > Other Information > CITIZENS OF RUSSIAN FEDERATION- PASSPORTS MUST BE VALID FOR 6MONTHS AFTER RETURNING TO USA. PLEASE VISIT WWW.VISACENTRAL.COMAMEX > Flight Information > Date 21 May 2015 > Airline Delta Air Lines > Airline Record Locator > Flight/Class DL473 B conomy Class > Origin New York, John F Kennedy International > Destination Tokyo, Narita International Airport > Departing 12:06 PM > Arriving 0255 PM / 22 May 2015 > Departure Terminal Terminal 4 > Arrival Terminal Terminal 1 > Estimated Time 13 Hrs 49 Mins > Stops Non-stop > Seats 42E > Confirmed > Saturday 30 May 15 > Flight Information > Date 30 May 2015 > Airline Delta Air Lines > Airline Record Locator > Flight/Class DL172 B conomy Class > Origin Tokyo, Narita International Airport > Destination New York, John F Kennedy International > Departing 04:40 PM > Arriving 04:59 PM > Departure Terminal Terminal 1 > Arrival Terminal Terminal 4 > Estimated Time 13 Hrs 19 Mins > Stops Non-stop > Seats 53F > Confirmed > Entry and Exit Information for Travel > American Express strongly recommends that you periodically reviewwww.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. > • You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement athttp://www.americanexpress.com/privacy. > See attached itinerary PDF or link for full terms and conditions. > PDF itinerary attachment: > If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. > http://www.adobe.corn/products/acrobat/readstep.html > Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. EFTA00347772 > Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facilityfees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. > Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex ) act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for anyloss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules,• or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. > Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may e nter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. > California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Nevada Seller of Travel Registration No.: NV#2001-O126; Iowa: TA# 002 Registered Iowa Travel Agency. Privacy Statement I Visit the Centurion Card website To team more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.comfphisNng. €) 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided 'AS IS,' without any express or implied warranties. Portions of this content are provided by Gayottl) and may not be used without written permission. Used hereunder by license. For Google "Maps Terms of Use" click here: (http:ffmaps.gogle.comThelp/terms maps.html). For 'Map Legal Notices' click here: (http:llmew.maps.google.conVhelpilegalnotices maps.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals. and may also provide incentives to our travel counselors. For more information please visit wiremamericanexpress.comitravelterms California CST#1022318, Washington UBM600-469-694, Iowa TA#002, Nevada NV#2001-0126 Ref#150516-000075 EFTA00347773