EFTA00354328.pdf

From: To: bellaklein Subject: Re: Itinerary INCL TICKETNO for Date: Wed, 14 Jan 2015 22:23:04 +0000 19DEC14 We can call together on Friday. I will be in the office. We for sure just CHaNGED this ticket. You always have to pay a change fee and any difference in fare (that is always the case with nonrefundable tickets). The AA flight we will get a credit for in 1-2 billing cycles. Sent from my iPhone On Jan 14, 2015, at 4:29 PM, bellaklein I> wrote: If i call amex i have to dispute charge completely. I don't have any confirmation on cost change, flight locator... If you have al info you can ask Amex travel... Did you book that flight/ Thank you, Bella Tel: On Jan 14, 2015, at 4:17 PM, wrote: the only leg of this trip used was the NY to PB part on Dec. 19th...the rest of the ticket was not used. We changed the return flight to fly West Palm to LGA on Dec. 20th...there was $199 charge to change or for the difference in ticket price... the AA flight for $641.60 will be credited back (it will take 1-2 billing cycles)... I think you will have to call regarding all of this...sorry Bella ...it was a very frustrating month of travel for From: "American Express Travel" <itinerary@myamextravel.com> Subject: Itinerary INCL TICKETNO for 19DEC14 Date: December 16, 2014 at 4:32:29 PM EST To: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: http://myamextravel.com/baggage EFTA00354328 Your travel arrangements are outlined below in the email. Please refer to attached PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details: https://myamextravel.com/Itinerary? RLOC= E-Ticket Number(s) Ticket DL Ticket AA Thursday 18 Dec 14 Other Information =12752426 CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT Other Information A VISA IS REQUIRED FOR ENTRY INTO ST THOMAS Friday 19 Dec 14 Flight Information Date 19 Dec 2014 Airline Delta Air Lines Airline Record Locator Flight/Class DL2463 H Economy Class Origin New York, La Guardia Destination West Palm Beach, Palm Beach International Departing 10:35 AM Arriving 01:59 PM Departure Terminal Terminal D Estimated Time 3 Hrs 24 Mins Stops Non-stop Seats 22B Confirmed Saturday 20 Dec 14 EFTA00354329 Flight Information Date Airline Airline Record Locator FlighUClass Origin Destination Departing Arriving Estimated Time Stops Seats Confirmed Sunday 21 Dec 14 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Arrival Terminal Estimated Time Stops Seats Confirmed 20 Dec 2014 American Airlines AA986 Y Economy Class Miami, Miami International Charlotte Amalie, Cyril E King Airport 11:15AM 02:58 PM 2 Hrs 43 Mins Non-stop 27E 21 Dec 2014 Delta Air Lines DL676 U Economy Class Charlotte Amalie, Cyril E King Airport New York, John F Kennedy International 02:30 PM 05:47 PM Terminal 4 4 Hrs 17 Mins Non-stop 31F NEED PASSPORT OR VISA SERVICES? As a service to our customers, American Express has partnered with VisaCentral for visa and passport services. To learn what documents may be required for your international destination, or to obtain visa or passport services, go to http://visacentral.com/amex to access the online services of VisaCentral and to receive discounted rates on travel document services. To contact VisaCentral by phone, call 866-529-6553. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at http://www.americanexpress.com/privacy. See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. EFTA00354330 http://www.adobe.com/products/acrobat/readstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318-10. Washington State Seller of Travel Registration Number: UBI#600469694. Rhode Island Registration Number: ML#1192; Nevada Seller of Travel Registration No.: NV#2001-0126; Iowa: TA# 002 Registered Iowa Travel Agency. 7 EFTA00354331