EFTA00357824.pdf
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From:
To: Consumer Travel Network Support <
Subject: Re: Please call asap. Re to CHARLES Htl in BOSTON [Email Ref: 141129-000024]
Date: Fri, 28 Nov 2014 19:14:26 +0000
ok, thanks.
On Nov 28, 2014, at 2:12 PM, Consumer Travel Network Support
wrote:
DO NOT REPLY BELOW THIS LINE
Response
Travel Team) 11/28/2014 02:12 PM
Hey
I just looked at the notes and apparently you called once in Sep, and then again in Oct . By our rules we have
to keep the original record so I kept the
oldest one . The record locator is MPWFID. I have just cancelled the other locator (EWQUMU).
I will send a email again with the actual valid locator to use . Thank You again for responding back. I left you
some messages at office but you can ignore
now. Have a nice weekend.
Jermaine.
Sincerely,
Your Centurion Travel Services Team Two
Hours of Operations 08:00am-08:00pm M-F and 09:OOam-05:30pm Sat-Sun.
If ou need immediate assistance outside of these hours of operations, please call 1-877-877-0987, prompt
"1' for the next Centurion Travel Consultant.
Customer
11/28/2014 01:50 PM
Jermaine! an you please confirm back to me that you cancel one of the sets of reservations! and let me
know which reservations I am keeping! send me the record locators again so I have and can pass along to
Jeffrey! thanks
gri Nov 2R 2014 at 12.52 PM Consumer Tr el Network Support
wrote:
Customer (=
) 11/28/2014 01:42 PM
That is a duplicate reservation! No one made more reservations! Please DO CANCEL one boston suite and
one deluxe room! We only need one set for Jeffrey Nov. 30th (check out Dec. 1)!! thank you!
avel Network Support
wrote:
Response (Centurion Travel Team) 11/28/2014 12:52 PM
Thank You for responding. I will be awaiting your answer.
Jermaine.
Sincerely,
Your Centurion Travel Services Team Two
EFTA00357824
Hours of Operations 08:OOam-08:OOpm M-F and 09:OOam-05:30pm Sat-Sun.
If you need immediate assistance outside of these hours of operations, please call 1-877-877-0987, prompt
"1' for the next Centurion Travel Consultant.
Customer
11/28/2014 12:28 PM
HI Jermaine an t an c you or
us message...Let me double check with Jeffrey how many rooms he needs. I
know I only booked one Boston suite and one deluxe room...but let me find out if another assistant may have
booked more rooms...will get back to you ASAM
r
welroNte:
Support
twork
Response (Centurion Travel Team) 11/28/2014 12:20 PM
Good Morning.
This is Team 2 in Jacksonville , FI for American Express Centurion Travel. We need to verify Mr. Epstein
reservations for the Charles Hotel this Sunday, Nov
30th. I need to inform you that The Charles Hotel currently has 2 different Reservations requesting 2 rooms in
each reservation. This means they have a
total of 4 rooms confirmed. The Charles is calling to vefify if this is correct or if there is an error . I need for
someone to confirm with us how many rooms are
E
uppose to be reserved under Mr. Epstein's name. The 2 locators we have right now are MPWFID, and
WCPUMU.
Thank you in advance.
Jermaine.
Sincerely,
Your Centurion Travel Services Team Two
Hours of Operations 08:OOam-08:OOpm M-F and 09:00am-05:30pm Sat-Sun.
If you need immediate assistance outside of these hours of operations, please call 1-877-877-0987, prompt
"1' for the next Centurion Travel Consultant.
American Express made the following annotations on 2014-11-28 14:12:24
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communication in error, please notify us by reply e-mail and immediately and permanently delete Mis
message and any attachments. Please do not respond to this email with personal identifiable information. If
you need to provide personal identifiable information, you may contact us via our Secure Message Center
by clicking on the following link:
Thank you."
American Express a ajouté le commentaire suivant le 2014-11-28 14:12:24
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Merci."
EFTA00357825
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| Filename | EFTA00357824.pdf |
| File Size | 154.0 KB |
| OCR Confidence | 85.0% |
| Has Readable Text | Yes |
| Text Length | 4,923 characters |
| Indexed | 2026-02-11T16:06:13.532423 |