EFTA00389784.pdf

From: To: Consumer Travel Network Support :- Subject: Re: Air France Tickets [Email Ref: 130531-001832] Date: Fri, 31 May 2013 16:13:28 +0000 ok, thanks appreciate it. On Mav 31, 2013, at 10:18 AM, Consumer Travel Network Support > wrote: DO NOT REPLY BELOW THIS LINE Res nse C ri n Travel Team) 05/31/2013 10:18 AM For Air France ticket number which is non refundable coach class. If you use this ice wi e same routing Paris to Charles De Gaulle the change fee is 250.00 and the value is 571.50. You would pay the change fee plus any difference in air fare. If you change the routing the only way to tell if this ticket can be used with another routing is to have a specific date and routing would not be able to advise if ticket can be used. This ticket is priced as a through fare and would be unable to tell if can be used if the routing is char_iged, If this is to be used toward the same routing, Paris Charles De Gaulle to JFK this ticket can be used. The new Air France flight would need to be rebooked and taken by Nov. 28 2013 or will lose face value of this ticket.lf you are changing the routing can try to use the ticket, however will not know if can be used till try to apply credit from previous Air France Ticket. If any questions please call American Expres Team Two ext 57499 or can e mail. Thank You, Larry Sincerely, Your Centurion Travel Services Team Two Hours of Operations M-F 08:OOam -11:00pm ET and Sat-Sun 08:OOam-08:OOpm ET If you need immediate assistance outside of these hours of operations, please call 1-877-877-0987, prompt "1' for the next Centurion Travel Consultant. Response (Administrator) 05/31/2013 07:11 AM Thank you for emailing your dedicated Centurion Travel Team Two. You have reached your team outside of normal business hours. Our normal business hours are 8:00am - 10:00pm ET, Monday thru Friday and 8:00am - 8:00pm ET, Saturday and Sunday. Centurion Travel is available 24/7 so if this is an urgent and/or time sensitive request, please call the number on the back of your Centurion card. Otherwise, we will respond to your email as soon as possible on the next business day. Thank you, ir Jacksonville C.entiirion Travel Team Two ext 57499 Customer 05/31/2013 07:11 AM EFTA00389784 actually, so how much was ticket? I know she must subtract $250 from the total of the ticket... thanks Network Support > wrote: Response (Administrator) 05/31/2013 07:11 AM Thank you for emailing your dedicated Centurion Travel Team Two. You have reached your team outside of normal business hours. Our normal business hours are 8:00am - 10:00pm ET, Monday thru Friday and 8:00am - 8:00pm ET, Saturday and Sunday. Centurion Travel is available 24/7 so if this is an urgent and/or time sensitive request, please call the number on the back of your Centurion card. Otherwise, we will respond to your email as soon as possible on the next business day. Thank you, ex Customer ( ) 05/31/2013 07:11 AM Excellent Larry.' Thank you for your time and effort to figure this out for us!! avel Network Support wrote: l ire (Centurion Travel Team) 05/30/2013 10:12 PM Regarding Jeffrey the American Express Record Locator is CYUMEX. The Air France Record Locator is YEPZ32. The Air France Ticket number is 057 7149878496. This was a full refundable ticket which the departure taken on 29 Nov and retum 07 Dec. was refunded. This ticket no longer has any value. lllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll from a e o issue o reuse the return For this is non refundable coach ticket with 250.00 change fee. Have up to one year New Air France Flight will need to be booked and flight.The Air France Ticket Number is taken by 28 Nov 2013. American Express Record Locator is ALNNJV. Will pay 250.00 change fee plus any difference in air fare. Air France Record Locator is ZXMIX2. If any questions please call American Express Team Two at ext 57499 or can e mail. Thank You, Larry Sincerely, Your Centurion Travel Services Team Two Hours of Operations M-F 08:OOam -11:00pm ET and Sat-Sun 08:OOam-08:OOpm ET If you need immediate assistance outside of these hours of operations, please call 1-877-877-0987, prompt "1' for the next Centurion Travel Consultant. American Express made the following annotations on 2013-05-31 10:18:03 EFTA00389785 "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Please do not respond to this email with personal identifiable information. If you need to provide personal identifiable information, you may contact us via our Secure Message Center by clicking on the following link: https://www.americanexpress.com/messagecenter Thank you." American Express a ajoute le commentaire suivant le 2013-05-31 10:18:03 "Ce courrier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilegies. Si vous n'etes pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piece jointe est interdite. Si vous avez rect.' cette communication par erreur, veuillez nous en aviser par courrier et detruire immediatement le courrier et les pieces jointes. Veuillez ne pas repondre a cet email avec ('information identifiable personnelle. Si vous devez fournir des informations identifiables personnelles, vous pouvez nous contacter par l'intermediaire de notre centre bloque de message en cliquant sur sur le lien suivant : https://www.americanexpress.com/messagecenterMerci." EFTA00389786