EFTA00398923.pdf

From: "Natalia X Molotkova" < To: "M= 1' Subject: RE: Confirmation Date: Tue, 18 Dec 2012 14:47:20 +0000 For January 2-4 no hotels are available on the French side. Here are hotels for January 5-12. Does she need the reservation only for the visa purpose? It is against AMEX policy, to be honest, but here is the option, we can hold it till tonight. Air: AA 7198 OSJAN Jc1 745A 10SP / AA 886Y 12JAN J SS1 215P 610P/ Fare refundable — 1473.90USD. Trip Itinerary Document Shipping 01/05/13 - It Is Our Pleasure To Serve You Destination - St. Martin/ Maarten - SAM Flights Cars Destination Add Ons 01/05/13 - 01/12/13 - Esmeralda Resort 7 nights Reduced Rate 2 With Meals - RM2 Deluxe Room Save 20% Continental Breakfast - DXZ 01/05/13 - Transfer From Airport Van To Esmeralda Rsrt 01/12/13 - Transfer From Esmeralda Rsrt To Airport Van Transfer Options Add Ons Add Room Request Replace Room Replace Hotel Add Transportation Info Add Transportation Info Return - New York City, Ny/ lfk - JFK Flights Move item(s) between the Trip Itinerary and Sub Itinerary by (un)checking and clicking update. Messages WARNING: There is no rail or flight selected for your trip. (505) Trip Itinerary Pricing EFTA00398923 With the Cancel for Any Reason and Travel Protection Plan $119.00 Per Adult • Protect yourself and your clients. • Full refund if clients cancel for ANY reason (less Cancel for Any Reason and Travel Protection Plan cost) Adult 1 $2815.00 Total $2815.00 Final Payment due on 12/19/12 $2815.00 Without the Cancel for Any Reason and Travel Protection Plan • No protection for your valued clients. • No refund on cancellation fees, including published air. • No coverage for unforeseen circumstances including inclement weather. Adult 1 52696.00 Total 52696.00 From: [mailto Sent: Tuesday, December 18, 2012 7:55 AM To: Natalia X Molotkova Subject: Re: Confirmation Morning Natasha! Hope you had a nice evening. I am now being asked if we can do this trip to St Marateen jan 5-12. (Or there abouts...l know, makes me a little crazy!) might it be possible to do the vacation package 100% refundable minus the travel insurance for air and land? Doesn't matter really the hotel as long as it is on the French side of the island. Also, does have a working US visa if that is something else needed to be seen. Let me know once you have had some time to investigate. Thanks ever so much. Sent from my iPhone On Dec 17, 2012, at 4:11 PM, "Natalia X Molotkova" < wrote: By the way in Russian language means Light— LOL. Talk to you tomorrow. Issuing tickets. Natasha EFTA00398924 From: MI (meat° Sent: Monday, December 17, 2012 4:10 PM To: Natalia X Molotkova Subject Re: Confirmation Hi Natasha...I have my boss on a conf call on my phone and could not pick up! sorry about that! I have emailed to make sure she has a Schengen Visa which i believe she does, but better to make double sure! Go ahead and book the air (CID #6349) I will call you in the morning to book the land portion once I hear from re the Schengen visa... Thanks for all your help today! You have been truly truly amazing!! On Dec 17, 2012, at 4:01 PM, Natalia X Molotkova wrote: I called you and left the voice mail. The last day to provide payment for the land portion is tomorrow. I can issue tickets today due to they are fully refundable. The land (accommodation and transfer) has to be paid in full by tomorrow. If you are ready to do it today, will need the CID number (the security code on the card, 4 digits and I am using Mrs. card. Please advise, P.S.: please be sure that she has all necessary documents to enter St Maarten (Schengen visa). Natalia (Natasha) Molotkoval Executive Travel Counselor <image001.png> 1755 N Brown Rd Lawrenceville GA 30043 ext 63707 EFTA00398925 From: [mailto Sent: Monday, December 17, 2012 3:48 PM To: Natalia X Molotkova Subject: Re: Hold - it let me hold only till tonight, but will try to call AMEX vacations to extend it till tomorrow I spoke to my boss...he said if it is fully refundable (minus the travel insurance of course) then book it!! On Dec 17, 2012, at 3:42 PM, Natalia X Molotkova wrote: Booking Number: 638389 Lead Passenger: Hold - it let me hold only till tonight, but will try to call AMEX vacations to extend it till tomorrow PASSENGER INFORMATION <image002.png> <image002.png> <image002.png> Passenger Name(s) Age <image002.png> N/A Contact Number: Contact Email: <image002.png> <image002.png> <image002.png> <image002.png> <image002.png> natalia.x.molotkovaDaexp. corn <image002.png> CLIENT BOOKING INFORMATION <image002.png> <image002.png> <image002.png> <image002.png> Booking Number: 638389 Booking Date: 12/17/2012 Departure Date: 01/02/2013 Booking Status: Active Destination: St. Martin/ Maarten Departure City: Land Only Room Count: 1 Booking Brand: American Express Vacations - X Passenger Count: 1 <image002.png> <image002.png> <image002.png> <image002.png> <image002.png> <image002.png> <image002.png> <image002.png> <image002.png> EFTA00398926 Agency Phone: <image002.png> <image002.png> Agency Name: <image002.png> Network Tvl Service Atl 1 <image002.png> PRICING INFORMATION <image002.png> Vacation Amount: Deposit Amount: Final Payment Amount: <image002.png> <image002.png> 51055.00 5229.00 5826.00 <image002.png> <image002.png> Deposit Due Date: Final Payment Date: <image002.png> <image002.png> 12/17/2012 12/17/2012 <image002.png> PAYMENT INFORMATION <image002.png> Vacation Amount: Less Received: Less Pending Amount: Vacation Amount Due: <image002.png> <image002.png> $1055.00 $0.00 $0.00 $1055.00 <image002.png> <image002.png> <image005.png> <image005.png> <image005.png> <image005.png> <image002.png> <image002.png> <image005.png> <image005.png> <image005.png> <image005.png> <image002.png> TRAVEL ITINERARY <image007.png> 02Jan13 <image010.png> <image007.png> 02Jan13 <image010.png> <image007.png> The Westin St. Maarten <image013.png> 02Jan13 - 04Jan13 <image005.png> <image005.png> <image010.png> <image007.png> 04Jan13 <image010.png> <image007.png> 04Jan13 <image010.png> <image005.png> <image008.png> <image008.png> <image008.png> Please Call Back With Right Times - For Airport/hotel Transfers <image011.png> <image011.png> <image011.png> <image008.png> <image008.png> <image008.png> Transfer Airport Van To Westin Dawn Bea <image011.png> <image011.png> <image011.png> <image007.png> <image010.png> <image007.png> <image010.png> <image007.png> <image013.png> <image008.png> <image008.png> <image008.png> Dawn Beach Resort & Spa <image014.png> <image014.png> <image014.png> The Westin St. Maarten Dawn Beach Resort 2 Ms Resort Vve -ep Description: Resort View <image011.png> <image011.png> <image011.png> <image010.png> <image007.png> <image010.png> <image007.png> Total: 79.00 <image010.png> <image005.png> <image008.png> <image008.png> <image008.png> Transfer Westin Dawn Bea To Airport Van <image011.png> <image011.png> <image011.png> <image008.png> <image008.png> <image008.png> Cancel For Any Reason and Travel Protection Plan <image011.png> <image011.png> <image011.png> <image004.png> <image004.png> <image004.png> <image004.png> •navel Impressions Winner of the Travel Weekly Readers Choke Awards* EFTA00398927 Best Tour Operator Sales & Service 2005,2006,2007,2008,2009,2010,2011 Best Tour Operator Domestic 2006,2007,2008 Best Tour Operator Caribbean 2011 Prices are subject to increase prior to the time you make full payment for your air-inclusive tour. Prices are not subject to increase after you make full payment, except for charges resulting from increased government-imposed taxes or fees. *CANCELLATION FEES DO APPLY ON AU. GUARANTEED AND DEPOSITED BOOKINGS. ** FINAL PAYMENT" IS DUE 45 DAYS PRIOR TO DEPARTURE. FINAL PAYMENT FOR CHINA BOOKINGS ARE DUE 65 DAYS PRIOR TO DEPARTURE. *•* AIRLINE INFORMATION *•• ALWAYS CONTACT AIRLINES FOR CURRENT INFORMATION '• Check with your Carrier for Baggage Allowances'* Airline seat assignments are subject to change due to airline changes within their network. '• NOTICE OF NEW PASSPORT REQUIREMENTS •• Effective January 8, 2007, United States citizens are required to have a valid passport to enter the United States via airline transportation. Infonnabon on how to obtain a passport can be found at http://www.travel.state.gcs. If you need to locate a passport office near you use the zip code search on DttoWiatclb trAvPI statP pow/. The web information found on http://travel.state.00v/passportiaboutiaaencies 913.html describes how and where to obtain a passport in less than two weeks, additional fees may apply. RESPONSIBILITY AND LIABILITY: Operator arranges all of the services and accommodabons offered in connection with these trips. Operator does not own or operate, nor is it an agent for any of the suppliers which will provide goods and services for the trip or for any opbon which may be available in connecbon with the tnp (including optional side trips, car rentals, etc.) and Operator has not priced the trip or options to allow Operator to guarantee against failure of any such suppliers. Accordingly, parbopant(s) agree to seek remedies directly with the supplier and not to hold Operator, its parent, subsidiaries, affiliates and representabves (collectively 'Operator Parties") liable in the absence of its or their negligence, for any loss, injury, delay, expense or damage which results directly or indirectly from any action or omission, whether negligent, criminal or otherwise, of any entity providing goods EFTA00398928 or services for the trip or any available option (e.g., the quality of services, cleanliness of a hotel, hotel overbooking, cancellation of services, cessation of operations, accidents, failure of equipment, changes in fares, itineraries or schedules or any flight delay). Parbapant(s) also agree not to hold the Operator Parties liable for circumstances beyond its or their control (e.g., acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, stnkes, riots, theft, disease, accidents or failures related to the public Internet, telecommunications lines or facilities, or third party technology systems, piracy and terrorism, or any other cause beyond the control of the Operator Parties. Partiapant(s) acknowledge that the Operator Parties have not made any representations or promises with respect to the tour described herein except as expressly set forth in the Operator's literature, unless such agreement is in writing and signed by an officer of Operator. At any time, the Operator may decline, for any reason, any person as a participant on a trip (or option) where upon the Operator's only obligation shall be to refund such person that portion of payment allocable to the unused services. INTERMEDIARY DISCLOSURE: Operator assists you in finding travel suppliers and making arrangements that meet your individual needs. Operator considers various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, Operator is acting as an independent third party and not as a fiduciary. The Operator Parties want you to be aware that certain suppliers pay them commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to the Operator Parties' travel counselors. Certain suppliers may also provide compensation to the Operator Parties for various marketing and administrative services that they perform for them, such as granting suppliers access to the Operator Parties' marketing channels, participating in marketing programs and supporting technology initiatives. In addition, our parent company, American Express Travel Related Services Company, Inc. receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time, the Operator Parties may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives the Operator Parties receive, are subject to change. In Identifying suppliers and recommending itineranes, Operator may consider a number of factors including EFTA00398929 supplier availability and your preferences. The relationships the Operator Parties have with suppliers may also influence the suppliers Operator identifies and the Itineraries Operator recommends. CST*2029006-20, Washington UBID602 425 801, TA*758 Registered Iowa Travel Agency I hope you were so pleased with your service that you would refer American Express Travel Natalia (Natasha) Molotkoval Executive Travel Counselor <image016.png> 1755 N Brown Rd Lawrenceville GA 30043 9≥' ext 63707 A American Express made the following annotations on Mon Dec 17 2012 13:42:11 ****************************************************************************** "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant le Mon Dec 17 2012 13:42:11 Ce courrier et toute piece jointe qu'il contient sont reserves au seul destinataire indique et peuvent renfermer des renseignements confidentiels et privilegies. Si vous n'etes pas le destinataire prevu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute piece jointe est interdite. Si vous avez recu cette communication par erreur, veuillez nous en aviser par courrier et detruire immediatement le courrier et les pieces jointes. Merci. ****************************************************************************** American Express made the following annotations on Mon Dec 17 2012 14:01:25 ****************************************************************************** "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant le Mon Dec 17 2012 14:01:25 EFTA00398930 Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. ****************************************************************************** American Express made the following annotations on Mon Dec 17 2012 14:15:13 ****************************************************************************** "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Mon Dec 17 2012 14:15:13 Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. ****************************************************************************** American Express made the following annotations on Tue Dec 18 2012 07:47:18 ****************************************************************************** "This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajouté le commentaire suivant le Tue Dec 18 2012 07:47:18 Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci. ****************************************************************************** EFTA00398931