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be NO Ww ws Oo OY ~] oO Ke) a oO he be No (ee) = Hs Oo _ OY a ~] a oO a Ke} 20 21 22 23 24 25 Case 1:20-cr-00330-PAE Document 761 Filed 08/10/22 Page 94 of 246 2389 LCGVMAX3 Sud - direct Q. What are your duties and responsibilities in that position? A. Overseeing day-to-day operation and interacting with customers, making travel bookings for them. Whatever is required to do. Q. Are you familiar with how Shoppers Travel bills or invoices its customers? Avs Yes. O. And how does that work? A. When a customer calls, they ask for what they need. We make up an itinerary or issue tickets according to their needs and then charge their credit cards for that; or if they are sending check, then take a check from them. Q. And do you generate invoices as part of that process? A. Yes, we do. Q. And what do you do with the invoices? A. Invoices are sent to the customers. And we keep them and put them -- enter in our accounting system, which is called QuickBooks. Q. Is it QuickBooks? A. Yeah. Q. Okay. And are you familiar with how Shoppers Travel uses QuickBooks to keep its billing records? A. Yes, I am. Q. Okay. And is that kept electronically? A. Yes. SOUTHERN DISTRICT REPORTERS, P.C. (212) 805-0300 DOJ-OGR-00016577