EFTA00450589.pdf

From: "Natalia Molotkova" <=l To: ' Subject: Tickets for a couple and their 3 dogs Date: Fri, 05 May 2017 18:05:01 +0000 L,,J.IS Centurion Banner OK Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST lets get them together. #9049 On May 5, 2017, at 1:54 PM, Natalia Molotkova • > wrote: Two middle seats behind each other, seats together at 75.00OSD each. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST thanks..! On May 5, 2017, at 1:48 PM, Natalia Molotkova < > wrote: EFTA00450589 Yes. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST ok thanks on tickets. So they will need to pay at the airport for their pet travel...they also need to make sure and be early for their flight! On May 5, 2017, at 1:41 PM, Natalia Molotkova > wrote: Check in is up to 200.00 per kennel, determines at the airport. Airline will know how many pets as check in can travel on plane only 2 hours prior to departure, first come, serves first. https://www.aa.com/i18n/travel-infoispecial-assistance/pets.jsp?anchorLocation=DirectURL&title=pets Fare is $209.00 per person, non refundable coach with $200.00 change fee. Tickets are on its way. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Hi Natasha! Please issue the tickets for Michael and Kimberly...they want to put all 3 dogs in cargo..not on the plane... On May 4, 2017, at 5:44 PM, Natalia Molotkova < > wrote: I have never heard that! OK, thanks...i will let them know... On May 5, 2017, at 9:53 AM, Natalia Molotkova cz > wrote: EFTA00450590 Like climate control, controls temperature!! They used word - hit control. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST What is hit control? !!? Sent from my iPhone On May 4, 2017, at 5:44 PM, Natalia Molotkova > wrote: They do have hit control. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Ok super. I'll pass this Along and let them know we will get back to them on climate control. I do know the Ross's don't want to be a nuisance to other travelers! Sent from my iPhone On May 4, 2017, at 4:53 PM, Natalia Molotkova > wrote: When carrying on your pet, you'll need to make sure that they can stand up, turn around and lie down in a natural position in their kennel. Non-collapsible kennels can be a maximum of 19in x 13in x 9in. Soft-sided collapsible kennels such as Sherpa bags can be larger if they're made of water-repellant material, are padded or have nylon mesh ventilation on 2 or more sides. I will have to call Americans about climate control. EFTA00450591 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST I am being asked what the largest size kennel you can bring on the plane is...? also can you find out if the cargo area is "not too hot"...I guess a better question is: is it climate controlled for pets? or is it just regular climate so it gets hot...or maybe too cold? geez...I don't know!? !! On May 4, 2017, at 4:26 PM, Natalia Molotkova < > wrote: You will let me know if they will do cargo or in the cabin? In the cabin room for dogs will be guaranteed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST this is great! thank you! On May 4, 2017, at 4:19 PM, Natalia Molotkova < > wrote: Checked pets You can travel with up to 2 checked pets that are at least 8 weeks old. Please note that as capacity is limited, we accept checked pets on a first-come basis. When checking a pet, you'll need to: • Contact Reservations at least 48 hours prior to travel • Check in at the ticket counter • Allow extra check-in time (can't check pets more than 4 hours before your flight) EFTA00450592 • Complete a checklist with an agent • Provide a health certificate To ensure the health and safety of your pet, the health certificate you provide must be issued by a vet within: • 10 days of your travel • 60 days of your return (travel on the same ticket) • 10 days of your return (travel on a separate ticket) Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST ok On May 4, 2017, at 4:16 PM, Natalia Molotkova > wrote: They are small dogs, I didn't ask about cargo, will do... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST ok, let me see if they would prefer to have the dogs with them in their kennels On May 4, 2017, at 4:05 PM, Natalia Molotkova < > wrote: actually, let me ask...if they went to cargo would it be $125 per a dog only? EFTA00450593 On May 4, 2017, at 4:05 PM, Natalia Molotkova > wrote: OK, dogs are small, they do not need to go to cargo, but, 3 dogs - has to be 3 kennels and they have only two seats. If they need to take them in the cabin, we will have to book them 3 seats (and pay fro 3 tickets) plus 125.00 USD fee per dog. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST lets start with the flight AA936 departing at 9:30am from JFK please. On May 4, 2017, at 3:48 PM, Natalia Molotkova < > wrote: Direct option swill be: DL 465 02JUN JFK STT 0900A 0108P 1ADT 275.10 TOTAL FARE - USD 550.20 1 AA 936 N 02JUN F JFK STT 0930A 0139P 1ADT 209.00 TOTAL FARE - USD 418.00 Let me know which one is option one, will start with them yo check on dogs. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST EFTA00450594 yes please...they need to go direct...! On May 4, 2017, at 3:30 PM, Natalia Molotkova > wrote: Lesley, there is nothing dire ct from EWR, should I go with any other airport? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST OK Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST make it June 2nd out if Newark instead for the flights... 2 Bichon's...18 pounds or under each 1 miniature dachshund ...14 pounds... they will go in crates in a climate controlled luggage area we hope!! We are hiring this new couple so you can keep them in our profile...they will be the new couple to run the island for Jeffrey...them and their watch dogs ;) Lesley On May 4, 2017, at 2:26 PM, Natalia Molotkova > wrote: EFTA00450595 I have asked the Ross's for this info ...waiting for their reply... On May 4, 2017, at 2:26 PM, Natalia Molotkova > wrote: Hello, Lesley, may I have more info about dogs: weight, bread? That will depend how dogs will travel: in the cabin or cargo. But checking flights meanwhile. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Hi We will need one way tickets for Michael and Kimberly Ross to fly from JFK to STT on June 4th, direct, coach. They have 3 dogs that need to go with them...I need to find out their weight but I beleive all will be considered 'cargo' in crates...? Is it United that does this? Kimberly Ross Michael Ross vacy Statement I Visit the Centurion Card website To loam more about email security or report a suspicious e-mail, please visit us at americanexpress.comfphishirg. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. America n Express ® EFTA00450596