EFTA00478695.pdf

From: Lesley Groff To: james I personal genius .1 Cc: Subject: Re: Wifi Help in CT!@ Date: Sat, 21 Jul 2018 21:21:38 +0000 Awesome! Sent from my iPhone On Jul 21, 2018, at 5:15 PM, james I personal genius < Hi again! > wrote: Please disregard my questions regarding electrical outlets in those closets. I found a better solution — a WiFi system that has all the features I want (I've even deployed it for a client previously, so I know it works! I totally forgot about it!) and is designed visually and functionally to not have to be hidden!! The Ubiquiti Labs Amplifi HD wireless mesh system should be perfect for your home (attached data sheet): https://www.tomsguide.corn/us/amplifi-hd-router,review-3958.html <AmpliFi_Datasheet.pdf> I'm thinking we'll over-buy the hardware pieces (1 router + 2 mesh point pack, 2 additional routers and 2 additional mesh points) & return what I don't end up using. Deploying this way: • One router will attach to the modem • a second in the ground floor AV closet • A meshpoint in the kitchen bar area • A third router in the game room AV stack, if possible • Meshpoint in the upstairs hallway • Maybe a second meshpoint in the basement to strengthen signal to the gym area • Additional mesh points to fill holes as needed. These are the same company that makes the ideal solution I mentioned below, but this is their consumer wireless mesh solution. Once I know the deets of your Optimum account, I can confirm my modem choice and send a shopping list to Rich. Thank you, James Cc your own Personal Genius K Certified Support Professional 10.6 Intoliversonalgenius.co EFTA00478695 On Jul 21, 2018, at 4:07 PM, fames I personal genius < wrote: When you get home, a couple of questions for you: I. The coat closet off the mud room / next to the small staircase: is there an electrical (power) outlet in there? 2. Same question for the closet in Bedroom 4, next to the game room. Trying to figure out how I can bridge the impossible gap between the ground floor AV closet (in the family room) and the game room. This is an interesting challenge. 0 In an ideal world, we'd install a Ubiquiti UniFi wireless system, but that REQUIRES the home be required for Ethernet. We would have to have Ethernet lines everywhere we'd want to broadcast from all going to the utility closet in the basement (where we'd have a power-over-Ethernet switch and their little cloud key box. And yeah, I stopped speaking English—the short version is unless you want a bunch of mooks running new cables through your walls, it's not an option. I'm going to have to have Rich order the hardware for me. I can't front $$ right now, it shouldn't be a problem but we'll have to allow for Rich's summer hours schedule. Thank you, James Ce your Personal Genius ID Certified Support Professional 10.6 http://personalgenius.co On Jul 21, 2018, at 1:55 PM, Lesley Groff •Mila wrote: I excellent! Will work on bill ! Sent from my iPhone On Jul 21, 2018, at 1:15 PM, fames I personal genius < wrote: Does their site generate PDFs when you view the bill? You could just save that and email it. Alternatively, instead of printing to paper, use the PDF button in the bottom left of the print window and save it as a pdf to email me. Save the scanning step. But no rush. I'm still dissecting the floor plans, figuring out what the best WiFi system & plan will be. Thank you, James Ce EFTA00478696 your own Personal Genius K Certified Support Professional 10.6 litt personalgenius.co On Jul 21, 2018, at 9:03 AM, Lesley Groff G > wrote: We need to print an invoice from optimum scan and email to you. I can do tomorrow night when we get home from PA. Sent from my iPhone On Jul 20, 2018, at 4:43 PM, james I personal genius < wrote: Right right. I get you non-city folk Internet providers confused. Do you have an Optimum bill available? Thank you, James Ce your Personal Genius D Certified Support Professional 10.6 http://personalgenius.co On Jul 20, 2018, at 11:47 AM, Lesley Groff G > wrote: We have Optimum Sent from my iPhone On Jul 20, 2018, at 11:26 AM, james I personal genius < > wrote: Sure, but... I. Depends on when we can get the as-of-yet-undecided-on hardware (we'll have to order from amazon). Need to know: where.game mom is in relation to your office & a copy of your Comcast bill. 2. Would she be able to pick me up from the train, or would I just uber it? Thank you, James Ce your Personal Genius Certified Support Professional 10.6 http://personalgenius.co On Jul 20, 2018, at 11:20 AM, Lesley Groff G > wrote: EFTA00478697 James. You're the best. Thank you so much for this response. For sure I want you to come out. Jeffrey has suggested it in fact. Let me discuss this with • and get back to you. Let me ask, we are away next week in CO. Could you come to our house without us there? I can have the gal who helps me with mm, there. You may have met her. Or better to wait for us when we get back? Sent from my iPhone On Jul 20, 2018, at 9:04 AM, james I personal genius < wrote: Hi! It's unclear from these emails how Chris has the network setup now—I could take some guesses, but it would be probably be best to have me come out and replace the wireless routers. Once it's setup and solid foundationally, Chris (or anyone) can service & maintain as needed. We had the Google WiFi devices on Jeffrey's third floor for a while—I wasn't impressed. Hardware wise, they are slightly less powerful signal than the AirPort Extreme. They're not a true mesh device, in that you still can't have them in daisy chain / railroad wife configuration. In other words, if WAP I is plugged into the modem, WAP2 can be wireless at the edge of WAP I's signal, but WAP3 can't be wireless off WAP2's signal, it HAS to talk to WAPI. So you're stuck in a wheel / spoke configuration, where all the devices have to speak to the WAP connected to the modem. That would be fine if the modem happened to be in the center of your home, but it's not (it never is). Software wise, it's even worse. Google manages the configuration of the routers and the traffic on their servers remotely. Besides the privacy nightmare scenario there—they literally can use every site you visit to build profiles of you—if their servers go down, so does your intemet. This happened once when we had them on the third floor, and I had to go in and set them up again from scratch before he had internet on that floor. I'm thinking Netgear Orbi or similar would be the best solution for you. They're a true mesh system and have almost double the signal power of the AirPort Extreme. The question is which ones and how many do I have you get? Do you have a floor plan of the house? Moonshot question, I know, but it would help me visualize the layout if you did. I vaguely remember, but it's been a while. As I recall, your office and desk are at one end of the house on the ground floor, with the modem in the basement on the same end. Where is game room in relation to this? Is it on the same or opposite end of the house? Where is WiFi the worst that you care about? Also, do you have a PDF copy of your Comcast bill? I'm wondering if it wouldn't make sense to have you purchase your own modem. They're stupid cheap, give us control of the configuration and prevent Comcast from mucking things up accidentally. EFTA00478698 Thank you, James Ce your Personal Genius 0 Certified Support Professional 10.6 http://peraalgenit On Jul 20, 2018, at 7:41 AM, Lesley Groff <1 l> wrote: James...we are having issues at our house again with our wifi (Optimum) Please see below what I sent to our IT guy, Chris, who lives in Stamford, CT...I prefer (and JE too probably) that if we ares2ing to change things out to use you....do you agree with what Chris has to say below? was curious about Google wifi ..thoughts? Hope you are well! Lesley https://store.google.com/us/product/google wifi support?hl=en-US Hi Lesley, I'm sorry to hear of your troubles. I can run a test to determine if you have been hacked but I doubt it. I think all of your issues have to do with old hardware. I can certainly come by to fix just one network instead of three but I do recommend you retire the optimum WiFi Router and the old Airport Repeaters and get a few new Wirleless Routers. Doyou want to do that? Thanks, Chris On Thu, Jul 19, 2018 at 9:42 PM, lesley taylor < > wrote: Hi Chris. Hope you are well and sorry to bother you but we have a question. Whens were here recently and fixed our Wi-Fi issues you installed 2 new Wi-Fi networks: We have had more issues since you were here and called ili um to hel trouble shoot. We now see we have 3 networks: and ??? Why do you think we have these new networks? Did Optimum set them up over the phone line when we were discussing our issues? We can no longer use our password for the -mobile? Very confused. Please let me know if you can give us clarity. Thanks. Lesley Groff Sent from my iPhone EFTA00478699