EFTA00483063.pdf

From: "Natalia Molotkova" < To: ' Cc: ' Subject: Itinerary INCL TICKETNO for Date: Mon, 01 Oct 2018 15:03:09 0000 03OCT I8 YYEXVD 1,;;US Centurion Banner No. I will talk to Oliver. may be he read fare rules incorrectly. He did request refund, lees see (It will be rejected. In fare rules said - non refundable. no credit). Regards. Natalia (Natasha) Molotkova Centurion Relationship Manaeer Hours: Mon through Friday 9AM-530PM EST actually it was Oliver who told me last night (I think that was his name)...so do we have a credit for future use minus the $100 change fee plus dif in fare? On Oct 1. 2018. at 10:22 AM. Natalia Molotkova •e l> wrote: is'L;US Centurion Banner No. I didn't tell you it was refundable. Here is my disclosure from September 25. you authorized ticketing: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $536.90. • Ticket is non-refundable. $100.00 change penalty applies plus difference in fare • Code share: AIR FRANCE • Wed 03 Oct - Ukraine Intl Airlines 129 - Coach - 3h 25m Departing: Boryspil Intl Airport. Kiev (KBP) at 7.30pm Arriving: Paris Charles de Gaulle Airport. (COG) at 9.55pm • Fri 05 Oct - Ukraine Intl Airlines 9282 - Coach 3h Om OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport. (COG) at 8.40pm Arriving: Boryspil Intl Airport. Kiev (KBP) at 12.40am Please reply to this email and provide your authorization to proceed. I am not sure who told you that ticket refundable, I do see refund was requested. It will be rejected, due to ticket is non refundable, I am sorry. Regards. Natalia (Natasha) Molotkova Centurion Relationshi Mana r ours: on through Friday 9AM-530PM EST HI Natasha...we cancelled this trip. I was told it was fully refundable...can you please make sure for us? Begin forwarded message: From: 'American Express Travel" > Subject: Itinerary INCL TICKETNO to 13OCT18 YYEXVD Date: Se tember 30. 2018 at 1:26:56 P To: DO NOT REPLY TO THIS EMAIL. This message wa • cation only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at EFTA00483063 II airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: hups://myamextravel.corn/baggage Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Tnps American Express Travel YYEXVD Record Locator E-Ticket Number(s) BIELOID Ticket PS 5667185129404-25SEP Wednesday 03 Oct 18 Other Information CITIZENS OF UKRAINE MUST CARRY A VALID PASSPORT Wednesday 03 Apr 19 Other Information THANK YOU FOR CHOOSING AMERICAN EXPRESS TRAVEL SERVICES Entry and Exit Information for Travel American Express strongly recommends that you periodically review www Vivacentml conVamex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices. please review the American Express Privacy Statement at www.americanexpress.com/privacy See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: It you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. buiy/Mkrav adobe rnmaynchickiarrhhatrroartsjegaml Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including. but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company. Inc. and its parent, subsidiaries. affiliates and representatives (collectively. "Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting. directly or indirectly. from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's. cancellation of services, cessation of operations. accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God, fires. earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest. strikes. riots, theft, disease. accidents or failures related to the public internat. telecommunications lines or facilities, or third party technology systems. or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them. such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors. including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. EFTA00483064 California State Seller of Travel Registration Number 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TM 669 Registered Iowa Travel Agency. ocy Str.Mfr,...re I ,Aer T•,“ ,, Crrilvnttyr« To learn more about o.rtail security of report a Sagaciousamyl. please veil us al a r:^r.-.).:C.11:-..r. Z.- TO h E'l;i1nnerIca 0 2015Amencan Express. M noels resorted Amalicdn DiXOSt. Wan 3d peoly Oanneree sonic. plodders woo are not annorned WSW When of AMOCO., Expiate end you scknOslease I/WM*6nm E,PreSs a in noway reepOnSible or Mile Express ks lie actors or be senece powder end lee Orgy remedy Sal trey claims Waling loserWeso/ POOXI8 pttnided bybe eavice pinkie/is sgsinsi the *mice proselei and IV against nnwism Express. You ore rosponsIDIe In any ponnisses. StiPpop charges SAVO, 401yai eulh062e. we /worse Use knit Ions* pone and preMence dale lot wvicing pun/mos. No. I didn't tell you it was refundable. Here is my disclosure from September 25. you authorized ticketing: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $536.90. • Ticket is non-refundable. $100.00 change penalty applies plus difference in fare • Code share: AIR FRANCE • Wed 03 Oct - Ukraine Intl Airlines 129 - Coach - 3h 25m Departing: Boryspil Intl Airport. Kiev (KBP) at 7.30pm Arriving: Paris Charles de Gaulle Airport. (CDG) at 9.55pm • Fri 05 Oct - Ukraine Intl Airlines 9282 - Coach 3h Om OPERATED BY AIR FRANCE Departing: Paris Charles de Gaulle Airport. (COG) at 8.40pm Arriving: Boryspil Intl Airport, Kiev (KBP) at 12.40am Please reply to this email and provide your authorization to proceed. I am not sure who told you that ticket refundable, I do see refund was requested. it will be rejected, due to ticket is non refundable, I am sorry. Regards. Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Fnday 9AM-530PM EST HI Natasha...we cancelled this trip. I was told it was fully refundable...can you please make sure for us? Begin forwarded message: From: 'American Express Travel" <di.0brary.amyamextravel com> Subject: Itinerary INCL TICKETNO fo 03OCT18 YYEXVD Date: Se tember 30. 2018 at 1:26:56 To: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. II airline tickets are purchased for this itinerary: Airline Baggage FeelRules may apply and can be accessed by visiting: lal1malgyamextravel ram! aggage Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: View your Trips American Express Travel YYEXVD Record Locator EFTA00483065 E-Ticket Number(s) BIELO/D Ticket PS 5667185129404-25SEP Wednesday 03 Oct 18 Other Information CITIZENS OF UKRAINE MUST CARRY A VALID PASSPORT Wednesday 03 Apr 19 Other Information THANK YOU FOR CHOOSING AMERICAN EXPRESS TRAVEL SERVICES Entry and Exit Information for Travel American Express strongly recommends that you periodically review vAwr.VisacenUal.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes. American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service smalls even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at www.americanexpress.com/privacy See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment. ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http:/Avww.adobe.corn/products/acrobaUreadstep.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges. including, but not limited to. daily resort or facility fees. may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries. affiliates and representatives (collectively. "Amex') act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers. including but not limited to delays. overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment. or changes in fares, itineraries or schedules: or (2) acts of God, fires, earthquakes. floods, climatic aberrations, acts of governmental authorities, civil unrest. strikes. riots, theft, disease. accidents or failures related to the public Internet, telecommunications lines or facilities. or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels. participating in marketing programs and supporting technology initiatives. In addition. we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBIft600469694. Iowa: TN/ 669 Registered Iowa Travel Agency. Ialatcray. I V ail :lc Cc-tar cc Card attaila to loam mat abcte oirnal seconry of report a suspcous &mai. please van us al IU2016 Awaken Eel:cum.Al Nies reserved American &Drees uses 3f0 !Any concedes service prodders who ens not ienhotized load on Denall demacar Expose end you ecknoodedge Pei Anneneen Express e in co way reeponsiDle or liable fa tee knoloes dad service rieovidei and the edgy remedy toy any claims feeding lo vertices oi ouotexte minded by foe *antes ofovidei is evensl lee sere*e pride, end ixe against Aneineen Evros. You eye rest:omens lot any oteceesee. OWN ensign andiof fees ply &baize. We reserve toe dglil l0 nolo pone and pieleneve date lot servicing poems. America n Express EFTA00483066