EFTA00487099.pdf
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Extracted Text (OCR)
Ftom: Bella Klein c:a
To: Lesley Groff
Cc: Richard Kahn
Subject: Re: We're processing your ordeU
Date: Tue, I I Dec 2018 20:49:51 +0000
Very good
Thank you,
Bella
On Dec 11, 2018, at 3:33 PM, Lesley Groff
wrote:
I got on line and figured I could order the London watches from the UK Apple website...it worked and will ship from London to Edward. I can
orde
as well since she lives in London.
Begin forwarded message:
From: lesley taylor <=1.1a>
Subject: Fw: We're processing your order
Date: December 11.2018 at 3:29:12 PM ES
To: lesley gmail
From: Apple Store <your ordetfiRatwelers 'Dakota>
Sent: Tuesday, December 11, 2018 3:27 PM
To:
Subject: We're processing your order
Thank you for your order.
We'll let you know when your items are on their way.
Order Numbe
Ordered on: 11112,2018
Items to be
Shipment 1
Dispatched
Dispatches: In stock
Delivery: Fri 14 Dec by Postal Delivery
40mm Midnight Blue Sport Band - S/M &
MIL
£49.00
EFTA00487099
Qty 1
£49.00
Shipment 2
Dispatches: 1-3 business days
Delivery: 18 Dec - 20 Dec by Standard Delivery
Apple Watch Series 4 GPS + Cellular,
40mm Space Grey Aluminium Case with
Black Sport Band
£499.00
Qty 1
£499.00
Shipping Address:
Edward Rod Larsen
95
Shipment Notifications:
25
Billing and
Bill To:
Payment
Jeffrey Epstein
95
Billing Address:
9 East 71st Street
New York
NY 10021
United States
Bag Subtotal
Free Delivery
Order Total
£548.00
£0.00
£548.00
Your invoice will be sent via email 2-3 business days after receipt of
your order.
EFTA00487100
Questions
When will I get my items?
There is a 'Delivers' estimate above each item. This tells
you when your items are expected to arrive. Once your
items have dispatched, you will receive a Dispatch
Notification email with a delivery reference number. You
can also visit online Order Status to view the most up-to-
date status of your order.
If you ordered multiple items and have chosen to receive
separate shipments, you'll receive a separate email as
each item ships.
How do I view or change my order?
You can visit online Order Status 24 hours a day, 7 days a
week to make changes and view the most up-to-date
status of your order.
You can also call Apple Store Customer Service on 0800
048 0408 (freephone), Monday—Friday 8:00 M-9:00
M., Saturday—Sunday 9:00 M-6:00 M. Please have
your Order Number available.
2,
Shop Onsie
Find a Store
0800 048 0408
Get the Apple Store App
Apple Distribution International. HollyhIl Industrial Estate. Hollyhill. Cork. Republic of Ireland.
Copynght 02018 Apple Inc. Al nghis reseed.
Terms of Use I Privacy Polcy
Sales and Refunds
Apple One (1)Year Limited Warranty - (UK and Ireland)
For Apple Branded Products Only
CONSUMER LAW
The Apple One-Year Limited Warranty is a voluntary manufacturer's warranty. It provides rights separate to rights
provided by consumer law, including but not limited to those relating to non-conforming goods.
EFTA00487101
As such, the Apple One-Year Limited warranty benefits are in addition to. and not instead of. rights provided by
consumer law.
If a product is defective consioners may. in addition to any other rights wNch they may have under consumer law in the UK and
Irekvid. avail themselves of the rights contained in.
for products purchased in Ireland. the Sale of Goods Att. 1893 (in particular Sections 12. 13. 14 and 15). the Sate of Goods and
Supply of Services Ad 1980 and the European Comm-tribes (Certain Aspects of the Sale of Consumer Goods and Associated
Guarantees) Regulations 2003 (S.I. No. 1112003).
for products purchased in the UK. the Sale of Goods Act 1979.
Consumers have the right to choose whether to claim service under the Apple One•Year Limited Warranty or under their
consumer law rights.
Important: The Apple One-Year Limited Warranty terms and conditions shall not apply to consumer law claims.
For further information about consumer law please visit the Apple website
contact )cur local consumer organrsation.
WHAT IS COVERED BY THIS WARRANTY?
or
Apple Distribution International of Hollyhll Industrial Estate Hollyhil. Cork. Repabic of Ireland (or its successor in title) l'Apple*)
warrants the Apple-branded hardware product and accessories contained in the original packaging (•Apple Product, against
defects in materials and workmanship when used in accordance with Apple's user manuals. technical specifications and other
Apple Product published guidelines for a ceded of One I I ) YEARS from the date of original retail purchase by the end-user
purchaser (-Warranty period•). You wit be able to receive the remedies available under the One-Year Limited Warranty for your
Apple product via local Apple service (scribes in most parts of the world (please refer to section 'How to obtain warranty
services,. In the event of any defect in materials and workmanship. you wit be able to direct your claims to Apple even in
stualions where you purchased the Apple Product from a third party
Please note: All claims made under the Apple One-Year Limited Warranty wilt be governed by the terms set out in this
warranty document
In addition. Apple xi4 provde you with access to telephone technical support for a period of ninety (90) days from delvery of the
Apple products.
WHAT IS NOT COVFRFD BY THIS WARRANTY']
This warranty does not apply to any rionappre branded hardware products or any software. even if packaged or sold with Apple
hardware.
Non-Apple trended products may have the benefit of a manufacturer's warranty. which provides benefits in addition to consumer
law rights - please check your product box and literature for details.
Please refer to the licensing agreement accompanying the software for details of your rights with respect to the use of software.
You may obtain service in the European Economic Area (EEA) countries and Switzerland without paying any shpping and
handing fees. Outside this region, service options may be limited. If a given service option is not avalabre for the Apple Product
in such country. Apple or its agent shall notify you about any additional shipping and handing charges which may apply before
rendering service. Shipping and handling charges wll not apply in countries where Apple does maintain an Apple Relai Store or
Apple authorised Service Provider rAASP) (a list of current service locations is provided ate.
When contacting Apple via telephone, call charges may apply depending on you' location. Please contact your network operator
for details.
This warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to
diminish over time. unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage.
including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in
materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the
Apple Product's specifications (Apple Product specifications are available at
under the technical
specifications for each product and also available in stores); Id) to damage caused by accident, abuse, misuse, fire,
earthquake or other external cause; (e) to damage caused by operating the Apple Product outside the user manual• the
technical specifications or other Apple Product published guidelines; (f) to damage caused by service (including
upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorised Service
Provider ("AASP"); (g) to an Apple Product that has been modified to alter functionality or capability without the written
permission of Apple: (h) to defects caused by normal wear and tear or otherwise due to the normal ageing of the Apple
Product; Ii) if any serial number has been removed or defaced from the Apple Product: or (j) if Apple receives
information from relevant public authorities that the product has been stolen or if you are unable to
deactivate passcode.enabled or other security measures designed to prevent unauthorised access to the Apple
Product. and you cannot prove in any way that you are the authorised user of the product (e.g. by presenting proof of
purchase).
IMPORTANT RESTRICTION,
Apple may restrict warranty service for Apple Watch and Apple TV to countries where Apple or its Authorised Resellers
sell the device.
With regard to iPad devices with cellular coverage and iPhone devices. the warranty provides service coverage the
European Economic Area (EEA) countries and Switzerland. Outside this region, service options may be limited due to
technical issues outside of Apple control - for information relating to iPad devices with cellular coverage and iPhone
devices please see
end
With regard to iPad devices. the warranty does not provide service coverage in China due to differences in Vh•Fi connection
outside of Apple cortrol.
YOUR RESPONSIBILMES
IF YOUR APPLE PRODUCT IS CAPABLE OF STORING SOFTWARE PROGRAMS. DATA AND OTHER INFORMATION, YOU
SHOULD MAKE PERIODIC BACKUP COPIES OF THE INFORMATION CONTAINED ON YOUR APPLE PRODUCT'S
STORAGE MEDIA TO PROTECT THE CONTENTS AND AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL
FAILURES,
EFTA00487102
Before submitting your Apple Product for warranty service you should metre separate backup copy of the contents of its storage
mecfo, remove all personal information and disable all security passwords. The roment, of phr Aoole Product', iitoragebootha
MayllIDLied reduced and 1 or reformatted in the come of rendre
Following warranty service. your Apple Product or a replacement product will be returned to you as your Apple Product was
configured when orignaly sod. subject lo applicable updates.Apple may install system software updates as part of warranty
service that will prevent the Apple Product from revering to an earlier version of the system software. Third party applications
instated on the Apple Product may rot be compatible or wait with theApple Product as a rend of me system software update.
You wit be resporoble for reinstalling all other software programs, data and information. Recovery and reinstallation of other
software programs. data and information are not covered under this warranty.
You may seek service in a country that is not the country of purchase. in such a case you will comply with all applicable mood
and export laws and regulations and be responsible for all custom duties. VAT and other associated taxes and charges.
Important: Do not open the Apple Product unless the User Manual describes how it is designed for opening. Opening
the Apple Product may cause damage that is not covered by this warranty.
WHAT WILLAPPI E DO IN THE EVENT OF A WARRANTY CLAIM/
If during the warranty period you submit a clam during the warranty period this werranly.Apple
at its option
(i) repair the Apple Product using new or previously used parts that are equivalent to new n performance and reliability. or
(ii) replace the Apple Product with the same model (or with your consent a product that has similar functionality) formed from
new andbor previously used pads that are equivalent to new n performance and reliability. or
(lii) refund your purchase price in exchange for the return of your Apple Product.
When a product or part is replaced or a refund provided, any replacement tern becomes your properly and the replaced or
refunded item becomes Apple's properly.
A replacement part or product or a repaired Apple Product assumes the remaining warranty of the original Apple Product or
ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.
For service requested in a country other Than the country of purchase for theApple Product. Apple may repro or replace
products and pads wth comparable products and parts that campy with local standards.
HOW TO OBTAIN WARRANTY SERVICE
Please access and review the following online help resources before seeking warranty service:
International Support Information
Apple authorised Service Providers.
Apple authorised Resellers and
Apple Retail Store
Apple Support and Service
Apple Complimentary Support
If you do not have Internet access or the Apple Product is still not functioning properly after making use of these resources.
please contact an Apple representative or. if applicable. an Apple owned real store (*Apple Retail') or an AASP. and they will
help determine whether your Apple Product requites service and, if t does will inform you in which of the warranty service
options set out below Apple will provide It,
Before receiving warranty service.Apple or its agents may require that you furnish proof of purchase details, respond to
questions designed to assist with diagnosing potential issues and follow Apple's procedures for obtaining warranty service. such
as following instructions for packing and shipping Apple Products when receiving Mailin service as described below.
You wil not need to prove that the nonconformity complained of existed at the date of delivery to obtain service and support
under the Apple One'Yew United Warranty. unless this would be incompattle with the nature of the nonconformity.
WARRANTY SERVICE OPTIONS
Apple wil provide warranty service through one of the following options
(i) Canydn service. Apple may request that you return your Apple Product to an Apple Retail or AASP location offering carry'in
service. Your Apr,* Product maybe sent to an Apple Repair Service CARS') location to be serviced. Once you are nabbed that
service is complete. you will retrieve the Apple Product from the Apple Real orAASP location without delay unless Apple notifies
you that the Apple Product will be sent &rye), to your location from the ARS location.
(Ii) Mailrin service. II Apple Maas to provide service through its mabin service. Apple will send you prepaid waybils and if
applicable. packaging material and instructions on how to properly pack and address your Apple product so that you may ship
your Apple Product to an ARS or AASP location Instructions may be sent to you via email or b hard copy with the packaging
material. Once service is complete. the ARS or AASP location will return theApple Product to >Po. Apple wil pay for shipping to
and from your location Wall instructions regarding the method of packaging and shipping the Apple Product are famed.
(iii)De4lieurself I^DIY1 service. Under OW serviceApple will provide you with a replacement product or easily replaceable
parts or accessories of a product such as a mouse or keyboard. which can be replaced without using any tools. Nolo; Apple is
not responsible for any labour costs you incur relating to OW service. Should you require further assistance with the replacement.
contact Apple on the telephone number [sled beim. or visit an Apple Retail or AASP location. II Appie elects to provide service
through DIY service. the folkeeing process will apply:
(a) Service where Apple requires return of the replaced product. pan or accessory. Apple may require a °red,' Card
authorisabon as security for the retail price of the replacement product parlor accessory and applicable shipping costs.
Apple wit ship a replacement product parl or accessory to you with instructions for replacement. if appicsble. and any
requirements for the return of the replaced product or pan. If you foliow the ristrucbons. Apple wil cancel the credit card
authorisabon. so you will not be charged for the product or part and shpping to and from your location. If you fad to return
the replaced product. parl or accessory as instructed or return a replaced product. part or accessory that is ineligible for
service.Apple will charge your credit Card for the authorised amount. If you are unable to provide credit card authorisation.
the service may not be avalabie to you and Apple will offer alternative arrangements for service.
EFTA00487103
(b) Service where Apple does not require return of the replaced product, part or accessory. Apple will ship you free of
charge a replacement induct, part or accessory accompanied by instrtictions on installation. if applicable. and any
requivaneram for the dsposal of the replaced product. parlor accessory.
IMITATION OF I lAllul
A) Entire agreement:
Other than the consumer law nghts to which you are entitled as set out al the beginning of this document, all warranties.
conditions and other terms not set out in this warranty document ale excluded from the Apple One-Year Limited Warranty. As a
result.Appie does not make any other promises, conditions or warranties about the service other than set out in this warranty
document.
Some countries do not atow limitations on hen long such warranties, conditions amotior implied terms may last. so the limitation
described above may not apply to you.
8) Disclaimer- in relation to data:
Apple does not warrant, represent or imdectake that it will be able to repeat or replace any Apple Product under Ibis warranty
without risk to and/or loss of information and / or data stored on the Apple Product
C) Limitation of liability:
Apple is not responsible for damage which is not Apple's fault or any loss of data. II you are an entrepreneur. Apple is also not
responsible for loss of benefits or profits. These exclusions shall not apply to (i) death or persons iNury. (it fraud or gross
negligence: or Dirt fraudulent misrepresentation: or (iv) any other liability that can not be limited or excluded as a matter of law.
a. any losses that were not caused by our breach of this warranty docrsnenl:
b. any loss or damage that was not, at the time of your purchase of the product. a reasonably foreseeable
consequence of Apple breachkig this warranty document. or
c. losses relating to any business of yours, loss of profits. loss of data or loss of opportunity.
The provisions of this warranty document shall not apply to (i) death or personal injury. (ii) fraud: (iii) fraudulent
misrepresentation: or (iv) any other liability that cannot be limited or excluded as a matter of law.
PRIVACY
Apple wit maintain and use customer information in accordance with the Apple Customer Privacy Potty available
GENERAL
No Apple costlier. agent or employee is authorised to make any modification. extension or addition to this warranty.
It any term is held to be illegal of unenforceable by force of Ian. 4 will be excNded from the warranty and the legality or
enforceability of the remaining terms shall not be affected.
Where the product was fxrchased in Ireland, this warranty is governed by and construed under the laws of Ireland and each
party hereby submits to the non-exclusive jurisdiction of the Irish courts. Where the product was purchased in the UK. this
warranty is governed by and construed under the laws of England and each party hereby vrbmas to the non-exclusive
jurisdiction of the English courts. unless you live in Scotland in which case the laws of Scotland will apply.
tr2018 Apple Inc. NI rights reserved. Apple and the Apple logo are trademarks of Apple Inc.. registered in the US and other
countries.
100615-UK.Ireland-Universal-Virartanlyv I 1
Apple One (1) Year Limited Warranty - (UK and Ireland)
For Apple Branded Products Only
CONSUMER LAW
The Apple One-Year Limited Warranty is a voluntary manufacturer's warranty. It provides rights separate to rights
provided by consumer law. including but not limited to those relating to nonconforming goods.
As such, the Apple One-Year Limited warranty benefits are in addition to. and not instead of. rights provided by
consumer law.
If a product is defective constructs may. in addition to any other rights which they may have under consumer law in the UK and
Ireland, avail themselves of the rights conlakied in.
for products purchased in Ireland. the Sale of Goods Act. 1893 (in partictlar Sections 12. 13. 14 and 15). the Sale of Goods and
Supply of Services Act. 1980 and the European Communities (Certain Aspects of the Sate of Consumer Goods and Amnwarted
Guarantees) Regulations 2003 (S.I. No. 112003).
for products purchased in the UK. the Sale of GoodsAct 1979
Consumers have the right to choose whether to claim service under the Apple One-Year Limited Warranty or under their
consumer law rights.
Important: The Apple One-Year Limited Warranty terms and conditions shall not apply to consumer law claims.
For further information about consumer law. please visit the Apple websile
t or contact your local consumer otganisation.
WHAT IS COVERED BY THIS WARRANTY?
Apple Distributor, International of ttoltyhll Industrial Estate Hollyhtl. Cork. Repubic of Ireland (or its successor in IAN) ("Apple" I
warrants the Apple-branded hardware product and Apple-branded accessories contained in the signal packagn9 ("Apple
Product") against defects in materials and workmanship when used n accordance withAngers user manuals. technical
specifications and other Apple Product published quidelnes for a period of ONE (I) YEAR from the date of miniml retail
purchase by the endsiser pyrihmer l"Warranty Period") You will be able to receive the remedies available under the One Year
LirtMed Warranty for your Apple product yta local Apple service (bathes M most parts of the world (please refer to section 'How
to obtain warranty services"). In the event of any defect in materials and workmanship. you will be able to direct your claims to
Apple even in situations where you purchased the Apple Product from a third party.
EFTA00487104
Please note: All claims made under the Apple One-Year Limited Warranty will be governed by the terms set out in this
warranty document
In ad0ibon. Apple will provide you with access to telephone technical support for a period of ninety (90) days from deatery of the
Apple products.
WHAT IS NOT COVERED BY THIS WARRANTY?
This warranty does not apply to any nOn-Apple branded hardware products or any software. even it packaged or sold with Apple
hardware.
Non-Apple branded products may have the benefit of a manufacturer's warranty. which provides benefits in addition to consumer
law rights - please check your product box and kerature for details.
Please refer lo the kcensing agreement accompanying the software for details of your rights with respect to the use of software.
You may obtain service in Me European Economic Area (EEA) countries and Swftzedand without paykig any shipping and
handing fees. Outside this region, service options may be limited. If a Oven service option is not avaiabie for Ire Apple Product
in such country.Appie or its agent shall notify you about any additional shipping and handing charges which may apply be uce
rendering service. Shipping and handing charges wN not apply In countries where Apple does maintain an Apple Relai Stcre cc
Apple authorised Service Provider rAASP1 (a list of current service locabons is provided at IM
).
When contacting Apple via telephone. call charges may apply depending on yotr location. Please contact you network operator
for details.
This warranty does not apply: (a) to consumable parts. such as batteries or protective coatings that are designed to
diminish over time, unless failure has occurred due to a defect in materials or workmanship: (0) to cosmetic damage.
including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in
materials or workmanship; (alto damage caused by use with a third party component or product that does not meet the
Apple Product's specifications (Apple Product specifications are available at
under the technical
specifications for each product and also available in stores): Id) to damage caused by accident, abuse, misuse, fire.
liquid contact, earthquake or other external cause: (e) to damage caused by operating the Apple Product outside the
user manual. the technical specifications or other Apple Product published guidelines: (f) to damage caused by service
(including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorised
Service Provider ("AASP-): (g) to an Apple Product that has been modified to alter functionality or capability without the
written permission of Apple: (h) to defects caused by normal wear and tear or otherwise due to the normal ageing of the
Apple Product: (i) if any serial number has been removed or defaced from the Apple Product: or (flit Apple receives
information from relevant public authorities that the product has been stolen or if you are unable to deactivate
passcode-enabled or other security measures designed to prevent unauthorised access to the Apple Product and you
cannot prove in any way that you are the authorised user of the product (e.g. by presenting proof of purchase).
IMPORTANT RESTRICTIONS
Apple may rested warranty service for Apple TV to countries whereApple or its Authorised Reseters sell the device.
With regard to Pad devices with cellular coverage and iPhone devices. the warranty provides service coverage the European
Economic Area (EEA) countries and Switzerland. Outside this region• service options may be limited due to technical issues
outside of Apple control - for information relating to iPad devices with cellular coverage and iPtione devices pease
and
With regard ID iPad dritces the warrant' does not prcmde service coverage in China due to drfference-s in Vei•Fi oonnectvon
tli... or.!c of Apple control
YOUR RESPONSIBILITIES
IF YOUR APPLE PRODUCT IS CAPABLE OF STORING SOFTWARE PROGRAMS. DATA AND OTHER INFORMATION. YOU
SHOULD MAKE PERIODIC BACKUP COPIES OF THE INFORMATION CONTAINED ON YOUR APPLE PRODUCT'S
STORAGE MEDIA TO PROTECT THE CONTENTS AND AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL
FAILURES.
Before submitting your Apple Product for warranty serAce you should mate separate backup copy of the contents of its storage
media. remove all personal Information and disable all security passwords. The contentsof you Apple Product's storage media
may be erased. replaced and f or reformatted in the course of service.
Following warranty service. you Apple Product or a replacement product will be returned to you as your Apple Product was
configured when origkialy sold. subject to applicable updates. Apple may install system software updates as part of warranty
service that will prevent the Apple Product from reverting to an earlier version of the system software. Third party applications
installed on the Apple Product may not be compatible or work with the Apple Product as a result of the systern software update.
You wN be responsiole for reinstalling all other software programs, data and information. Recovery and reinstallation of other
software programs. data and 'Oxman:on are not covered under this warranty.
You may seek service in a country that is not the country of purchase. in such a case you will comply with all applicable import
and export laws a-rd regulatvans and be cesponsitle for all custom duties. VAT and other as gated taxes and charges.
Important: Do not attempt to open the Apple Product unless the User Manual describes how it is designed for opening
or remove any protective caps attached to the Apple Product. Opening the Apple Product or removing protective caps
may cause damage that is not covered by this Warranty. Only Apple or an AASP should perform service on this Apple
Product.
WHAT WILL APPLE DO IN THE EVENT OF A WARRANTY CLAIM?
If during the warranty period you submit a Clain during the warranty pen0d this warranty,Apple will. at its option.
(I) repair the Apple Product using new or previously used parts that are equivalent to new 0 performance and reliability. or
(ii) replace the Apple Product with the same model (or with your consent a product Vial has similar functionality) formed from
new andior previously used parts that are equivalent to new 0 performance and reliability, or
(iii) refund your purchase price in exchange for the return of your Apple Product.
When a product or part is replaced or a refund provided. any replacement tern becomes your properly and the replaced of
refunded item becomes Apple's property.
EFTA00487105
A replacement part or product or a repaired Apple Product assumes the remaining warranty of the original Apple Product or
ninety (90) days from the dale of replacement or repair. whichever provides longer coverage for you.
For service requested in a country other than the country of purchase for the Apple Product. Apple may repair or replace
products and parts with comparable products end parts Utah comply with local standards.
HOW TO OBTAIN WARRANTY SERVICE
Please access and review the ((Mowing online help resources before seeking warranty service:
InternationalSupport
Information
Apple authorised Service Providers,
Apple authorised Remitters and
Apple Retail Store
Apple Support and Service
Apple Complimentary Support
II you do not have Internet access or the Apple Product is soil not functioning properly after making use of these resources.
please contact an Apple representative or. d applicable. an Apple owned relal store (*Apple Retail') or an RASP. and they will
help determine whether your Apple Product requites service and, if ft does. will inform you in which of the warranty service
options set out below Apple will provide It.
Before receiving warranty service. Apple or its agents may require that you furnish proof of purchase details. respond to
quesbons designed to assist with diagnosing potential issues and follow Apples procedures for obtaining warranty service. such
as following instructions for packing and shipping Apple Products when receiving Within service as described below.
You wil not need to prove that the nonconformity complained of existed at the date of delivery to obtain service and support
under the Apple One'Year Limited Warranty, unless this would be incompatble with the nature of the nonconformity.
WARRANTY SERVICE OPTIONS
Apple wit provide warranty service through one of the following options.
(I) Canydn service. Apple may request that you return your Apple Product to an Apple Retail or RASP location offering carryin
service. Your Apple Product may be sent to an Apple Repair Service FARS') location to be serviced. Once you are notified that
service is comp/ete, you will retrieve the Apple Product from the Apple Retail orAASP location without delay unless Apple notifies
you that the Apple Product will be sent dreclly to your location from the ARS location
(Ii) Usililn service. II Apple Meat to provide service through its mat-in service. Apple will send you preprid waybill and if
applicable. packaging material and instructions on how to properly pack and address your Apple product. so that you may ship
your Apple Product to an ARS or RASP location. Instructions may be sent to you via email or kr hard copy with the packaging
material. Once service is concrete. the ARS or RASP oration will return the Apple Product to you. Apple wit pay for shipping to
and from your location Wall instructions regarding the method of packaging and shipping the Apple Product are followed.
(lig Omit•yourself row, service. Under OW serviceApple will provide you with a replacement product or easily replaceable
parts or accessories of a product. such as a mouse or keyboard. which can be replaced without using any tools. Note: Apple is
not responsible for any labour costs you incur relating to OW service. Should you requite further assistance with the replacement.
contact Apple on the telephone number flied below, or visit an Apple Retail orAASP location. Il Apple elects to provide service
through DIY service, the following process will apply:
(a) Service where Apple requires return of the replaced product, part or accessory. Apple may require a Credit Card
authorisation as security for the reed price of the replacement product. part or accessory and applicable shipping costs.
Apple wit ship a replacement product, part or accessory to you with instructions for replacement, if appicable, and any
requirements for the return of the replaced product or part. II you follow the instructions. Apple wit cancel the credit card
authorisation. so you will not be charged for the product or part and shpping to and Iran your location. If you tad to return
the replaced product. part or accessory as iretrucled or return a replaced product, part or accessory that is ineligible for
service.Apple will charge your credit card for the authorised amount. II you are unable to provide credit card authorisation.
the service may not be avaiabh to you and Apple will offer alternative arrangements for service.
(b) Service where Apple does not require return of the replaced product, part or accessory. Apple will strip you free of
charge a replacement product. part or accessory accompanied by indwell:ins on installation. if appricable, and any
requiements for the dsposal of the replaced product. part or accessory.
UMITATION OF LIABILITY
A) Entire agreement:
Other than the consumer law rights to which you are entitled as set out al the beginning of this document. all warranties.
conditions and other lemma not set out in this warranty docornent are excluded from the Apple One-Year Limited Warranty. As a
result. Apple does not make any other premises. conditions or warranties about the service other than set out m this warranty
document.
Some countries do not slow limitations on how long such warranties. conditions andfor implied leans may last, so the limitation
described above may not apply to you.
B) Disclaimer in relation to data:
Apple does not warrant, represent or undertake that it will be able 10 repair or replace any Apple Product under this warranty
without risk to and f or loss of information and ( or data stored on the Apple Product
C) Limitation of liability:
Apple is not responsible for damage which is not Apple's fault of any loss of data. If you are an entrepreneur. Apple is also not
responsible for loss of beroets or profits. These exclusions shall not apply to (rt death or persdnd injury. Oil fraud or gross
negligence. or (e) fraudulent misrepresentation: or (iv) amp• other liability that can not be Smiled or excluded as a matter of law.
GENERAL
No Apple readier, agent or employee is authorised to make any modification. extension or addition to this warranty
EFTA00487106
If any term is held to be illegal a- unenforceable by force of lam t will be exckided from the wantonly and the legality or
enforceability of the remaining terms shall not be affected.
Where the product was perchased a Ireland. this warranty is governed by and construed under the laws of Ireland and each
parry hereby submits to the non-exclusive jurisdiction of the Inset courts. Where the product was purchased in the UK. this
warranty a governed by and construed under the laws of England and each party hereby sutures to the non-exclusive
jurisdiction of tie English courts. unless you live in Scotand n wtich case the laws of Scotland will apply
E2018 Apple Inc. All rights reserved. Apple and the Apple ago are trademarks of Apple Inc.. registered in the US and other
courtnes.
071816-UK-Ireland-Universal-Warrantryl 2
EFTA00487107
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| Filename | EFTA00487099.pdf |
| File Size | 576.7 KB |
| OCR Confidence | 85.0% |
| Has Readable Text | Yes |
| Text Length | 35,387 characters |
| Indexed | 2026-02-11T22:13:03.754969 |