EFTA00536564.pdf

From: Karyna Shuliak To: Marilia Cc: Eduardo Carolina c ' I Richard Kahn Subject: Re: NYC apt.#8 H Date: Wed, 03 Jun 2015 20:45:17 +0000 Thank you MariIla, I will ship the camel rug I have to your warehouse. A rush order for a cowhide champagne rug would be helpful, please place the order ASAP, so that we don't loose time. Thanks again, Karyna. > On Jun 3, 2015, at 4:20 PM, Marilia wrote: > Hi Karyna > The correct color of the rug is cowhide champagne ( see attachment ) and > unfortunately I don't have in our show room but I can put a rush and bring > it in 8 -9 weeks. ( I hope it can help ). > Also there's no store credit, before we do the last delivery Rosana and > Richard spoke and they have agreed that the credit situation was > completely resolved, no balance to pay and no store credit. > Im going on vacation tomorrow so please solve this with Carolina and > Eduardo. > Warehouse address Is attached, we will send the new one after we receive the > one you have. > Thank you > Marilia Original Message > From: Karyna Shuliak [mailto > Sent: Wednesday, June 03, 2015 3:04 PM > To: Marilia > Cc: Eduardo; • Richard Kahn > Subject: Re: NYC apt.#8 H > Thank you Manilla, > I would like to proceed with an exchange. Could you please provide the > warehouse address where I should ship the rug? Also, so we don't get > confused again, what is the correct name of the color that I was asking for? > Please also attach a photo of the correct cowhide rug from your showroom, so > I know we are talking about the same thing. > Can I actually get this rug from your showroom instead of waiting 12 weeks? > I was told, that we still have credit with your company, can it be applied EFTA00536564 > towards the shipping costs? > Thank you, > Karyna. >> On Jun 2, 2015, at 3:40 PM, Marilia a wrote: » Hi Karyna >> We can help you regarding the rug, but considering it was not a » mistake in our part. >> You would have to receive the rug in our warehouse in Miami and order >> another rug for you, since it is not in stock, Once it arrives (12 >> weeks ETA) you could pick it up at our warehouse or we would quote to » send it to NY. » Thank you » Marilia >> Original Message >> From: Karyna Shuliak [mailto: >> Sent: Tuesday, June 02, 2015 1:41 PM » To: Marilia >> Cc: Eduardo; ; Gregory Riches >> Subject: Re: NYC apt.#8 H >> Whatever happened, unfortunately this is not the color the client >> wanted.. I would really appreciate if we could exchange it! >> Thank you for your understanding! >>> On Jun 2, 2015, at 1:17 PM, Marilia a wrote: >» >» Hi Karyna, >» >>> We just checked everything and we sent exactly the color Gregory has >>> chosen after your visit, when he came to the store which was the >>> camel ( this color is like caramel and he said was the right color >» for the » apartment) . >» >>> Also you were copied in the email from Gregory confirming all the >>> items ( see below), he requested that color on November 21st. >» >» Thank you >» Marilia >» >» >» EFTA00536565 >» >» >» ----Original Message----- >» From: Eduardo [mailto >>> Sent: Tuesday, June 02, 2015 1:04 PM >» To: Karvna Shuliak >» Cc: > Marilia >» Subject: Hy': NYC apt.#8 H >>> >» Good afternoon Karyna, >» >» I am cony if I couldn't talk to you, as you know we do have clients >>> coming to the store and takes time to work on their homes. >>> >» Also considering all the apartments, whenever you request a specific >» information, I need to revise it, I do not have all the details on >» top of my head. >» The rug is correct! That was the final color revised by Gregory, >» which was signed on in the order, prior shipping. >» >>> Original Message >» From: Gregory Riches [mailto: >>> Sent: Friday, November 21, 2014 4:22 PM >» To: Eduardo >» Cc: Rosana; Rich Kahn; Shuliak Karyna >» Subject: NYC apt.#8 H >» >» Hello Eduardo, >>> Here is the list of additional furniture I need for apt. 8H at 301 >» east 66th st in NY. >>> Purchaser will be the same as the other orders as will the delivery » address. >» >» (4) Vane II dining chairs in polar piece >» (1) Spin dining table in Uranus lacquer >>> (1) Jensen sofa in Ratier Salinas Mix natural >>> (2) Juliette Swivel lounge chairs in oak and Ratier Boucle Valencia >» Off White >» (1) Cow hide rug squares in camel 11' x 8' >» (1) Kenzo double dresser in oak truffle >» (2) Bloom side tables in sahara outside and uranus lacquer inside. >» (2) Crystal column lamps >» (1) Eden ottoman in velvet Ravello multicolored >» >>> Please put together the necessary quotes and forward them to me for » review. >» >» Thank you, >» Gregory >» >» Gregory Riches >»INTERIORS >» 43 West 28th #3 EFTA00536566 >» NYC NY 10001 >» > Cowhide-Champagne-2.jpg><WAREHOUSE_Info.pdf> EFTA00536567