EFTA00536573.pdf

From: Karyna Shuliak To: Marilia Cc: Eduardo , Carolina , Richard Kahn Subject: Re: NYC apt.#8 H Date: Thu, 04 Jun 2015 15:21:46 +0000 Hi Marilia, The champagne color is the correct one. Before we go ahead with the order I wanted to check if you have it in a bigger size close to 10X12, and if so what would be the price difference? Thank you, Karyna. > On Jun 3, 2015, at 6:41 PM, Marilia wrote: > Karyna > Here is the copy of the order that I just approve bu please take a look and give me your ok. > Carolina will send you the quote to send to NY next week but also if you prefer , you can quote with any different company > Thank you. > Marilia > Original Message > From: Karyna Shuliak [mailto > Sent: Wednesday, June 03, 2015 4:45 PM > To: Marilia > Cc: Eduardo; Carolina; Richard Kahn > Subject: Re: NYC apt.#8 H > Thank you Marilla, > I will ship the camel rug I have to your warehouse. A rush order for a cowhide champagne rug would be helpful, please place the order ASAP, so that we don't loose time. > Thanks again, > Karyna. >> On Jun 3, 2015, at 4:20 PM, Marilia wrote: » Hi Karyna » The correct color of the rug is cowhide champagne ( see attachment ) » and unfortunately I don't have in our show room but I can put a rush » and bring it in 8 -9 weeks. ( I hope it can help ). >> Also there's no store credit, before we do the last delivery Rosana >> and Richard spoke and they have agreed that the credit situation was >> completely resolved, no balance to pay and no store credit. >> Im going on vacation tomorrow so please solve this with Carolina and » Eduardo. EFTA00536573 >> Warehouse address Is attached, we will send the new one after we >> receive the one you have. » Thank you » Marilia >> Original Message >> From: Karyna Shuliak [mailto: >> Sent: Wednesday, June 03, 2015 3:04 PM » To: Marilia » Cc: Eduardo; Richard Kahn » Subject: Re: NYC apt.#8 H » Thank you Marilla, >> I would like to proceed with an exchange. Could you please provide the >> warehouse address where I should ship the rug? Also, so we don't get >> confused again, what is the correct name of the color that I was asking for? >> Please also attach a photo of the correct cowhide rug from your >> showroom, so I know we are talking about the same thing. >> Can I actually get this rug from your showroom instead of waiting 12 weeks? >> I was told, that we still have credit with your company, can it be » applied towards the shipping costs? » Thank you, » Karyna. >>> On Jun 2, 2015, at 3:40 PM, Marilia < IM > wrote: >» >» Hi Karyna >» >>> We can help you regarding the rug, but considering it was not a >» mistake in our part. >» You would have to receive the rug in our warehouse in Miami and order >>> another rug for you, since it is not in stock, Once it arrives (12 >» weeks ETA) you could pick it up at our warehouse or we would quote to >» send it to NY. >» >» Thank you >» Marilia >» >» >>> >» -----Original Message >» From: Karyna Shuliak [mailto: >>> Sent: Tuesday, June 02, 2015 1:41 PM >» To: Marilia >» Cc: Eduardo; >» ; Gregory Riches >» Subject: Re: NYC apt.#8 H EFTA00536574 >>> >>> Whatever happened, unfortunately this is not the color the client >>> wanted.. I would really appreciate if we could exchange it! >>> Thank you for your understanding! >>> >>> >» >>>> On Jun 2, 2015, at 1:17 PM, Marilia wrote: >>» »» Hi Karyna, >>» »» We just checked everything and we sent exactly the color Gregory >>>> has chosen after your visit, when he came to the store which was >>>> the camel ( this color is like caramel and he said was the right >>>> color for the >» apartment) . >>» >>>> Also you were copied in the email from Gregory confirming all the >>>> items ( see below), he requested that color on November 21st. >>» »» Thank you »» Marilia >>» >>» >>» >>» >>» >>>> -----Original Message >>» From: Eduardo [mailto: >>>> Sent: Tuesday, June 02, 2015 1:04 PM >>» To: Karvna Shuliak >>» Cc: >>» ; Marilia >>>> Subject: FW: NYC apt.#8 H >>>> >>>> Good afternoon Karyna, >>» »» I am sorry if I couldn't talk to you, as you know we do have clients >>>> coming to the store and takes time to work on their homes. >>» >>>> Also considering all the apartments, whenever you request a specific >>>> information, I need to revise it, I do not have all the details on >>>> top of my head. >>>> The rug is correct! That was the final color revised by Gregory, >>>> which was signed on in the order, prior shipping. >>» >>>> Original Message >>» From: Gregory Riches [mailto: >>>> Sent: Friday, November 21, 2014 4:22 PM >>» To: Eduardo >>>> Cc: Rosana; Rich Kahn; Shuliak Karyna >>» Subject: NYC apt.#8 H >>» »» Hello Eduardo, EFTA00536575 >>>> Here is the list of additional furniture I need for apt. 8H at 301 >>>> east 66th st in NY >>>> Purchaser will be the same as the other orders as will the delivery >» address. >>» >>>> (4) Vane 11 dining chairs in polar piece >>>> (1) Spin dining table in Uranus lacquer >>>> (1) Jensen sofa in Ratier Salinas Mix natural >>>> (2) Juliette Swivel lounge chairs in oak and Ratier Boucle Valencia >>» Off White >>>> (1) Cow hide rug squares in camel 11' x 8' >>>> (1) Kenzo double dresser in oak truffle >>>> (2) Bloom side tables in sahara outside and uranus lacquer inside. »» (2) Crystal column lamps >>>> (1) Eden ottoman in velvet Ravello multicolored >>» >>>> Please put together the necessary quotes and forward them to me for >>> review. >>» »» Thank you, >>» Gregory >>» >>» Gregory Riches »»INTERIORS »» 43 West 28th #3 »» NYC, NY 10001 >>»- »> >> Cowhide-Champagne-2.jpg><WAREHOUSE_Info.pdf> > <072072_8H_Cowhide_2ndRepl from 071603.pdf> EFTA00536576