EFTA00536580.pdf

From: Karyna Shuliak <E > To: Carolina Gomes Cc: Marilia Eduardo Richard Kahn Subject: Re: NYC apt.#8 H Date: Thu, 04 Jun 2015 16:58:00 +0000 Thank you, I will get back to you as soon as I have an answer. > On Jun 4, 2015, at 12:40 PM, Carolina Gomes a wrote: > Hi Karyna > We don't have 10x12. > We have the Champagne cowhide rug (size 13-1" X 10-6") in stock. The price difference is $4,594.98. > The other size (10-6" x 7-10") takes 8 -9 weeks to arrive. > Please let us know a.s.a.p. which size you will need. > Thank you > Best regards, > Carolina Gomes >artefacto > 17651 Bisca ne Blvd. Aventura Fl 33160 > Phone: > www.artefacto.com > Original Message > From: Karyna Shuliak [mailto > Sent: Thursday, June 04, 2015 11:22 AM > To: Marilia > Cc: Eduardo; Carolina; Richard Kahn > Subject: Re: NYC apt.#8 H > Hi Marilia, > The champagne color is the correct one. Before we go ahead with the order I wanted to check if you have it in a bigger size close to 10X12, and if so what would be the price difference? > Thank you, > Karyna. >> On Jun 3, 2015, at 6:41 PM, Marilia wrote: EFTA00536580 » Karyna >> Here is the copy of the order that I just approve bu please take a look and give me your ok. >> Carolina will send you the quote to send to NY next week but also if >> you prefer , you can quote with any different company >> » Thank you. » Marilia >> Original Message >> From: Karyna Shuliak [mailto: >> Sent: Wednesday, June 03, 2015 4:45 PM » To: Marilia >> Cc: Eduardo; Carolina• >> Richard Kahn » Subject: Re: NYC apt.#8 H » Thank you Marilla, » I will ship the camel rug I have to your warehouse. A rush order for a cowhide champagne rug would be helpful, please place the order ASAP, so that we don't loose time. » Thanks again, » Karyna. >» On Jun 3, 2015, at 4:20 PM, Marilia wrote: >» >» Hi Karyna >» >>> The correct color of the rug is cowhide champagne ( see attachment ) >>> and unfortunately I don't have in our show room but I can put a rush >» and bring it in 8 -9 weeks. ( I hope it can help ). >>> Also there's no store credit, before we do the last delivery Rosana >>> and Richard spoke and they have agreed that the credit situation was >» completely resolved, no balance to pay and no store credit. >>> >>> Im going on vacation tomorrow so please solve this with Carolina and >» Eduardo. >» >>> Warehouse address Is attached, we will send the new one after we >» receive the one you have. >» >» Thank you >» Marilia >» >» >» >>> -----Original Message >» From: Karyna Shuliak [mailto: >» Sent: Wednesday, June 03, 2015 3:04 PM >» To: Marilia >» Cc: Eduardo; >>> ; Richard Kahn >» Subject: Re: NYC apt.#8 H >» EFTA00536581 >» Thank you MariIla, >>> I would like to proceed with an exchange. Could you please provide >>> the warehouse address where I should ship the rug? Also, so we don't >>> get confused again, what is the correct name of the color that I was asking for? >>> Please also attach a photo of the correct cowhide rug from your >>> showroom, so I know we are talking about the same thing. >>> Can I actually get this rug from your showroom instead of waiting 12 weeks? >>> I was told, that we still have credit with your company, can it be >>> applied towards the shipping costs? >» Thank you, >» Karyna. >» >» >» >>>> On Jun 2, 2015, at 3:40 PM, Marilia wrote: >>» »» Hi Karyna >>» >>>> We can help you regarding the rug, but considering it was not a >>» mistake in our part. >>>> You would have to receive the rug in our warehouse in Miami and >>>> order another rug for you, since it is not in stock, Once it arrives »» (12 weeks ETA) you could pick it up at our warehouse or we would >>» quote to send it to NY. >>» »» Thank you »» Marilia >>» >>» >>» >>>> -----Original Message »» From: Karyna Shuliak [mailto: >>>> Sent: Tuesday, June 02, 2015 1:41 PM »» To: Marilia >>>> Cc: Eduardo; >>» ; Gregory Riches >>>> Subject: Re: NYC apt.#8 H >>» >>>> Whatever happened, unfortunately this is not the color the client »» wanted.. I would really appreciate if we could exchange it! »» Thank you for your understanding! >>» >>» >>» >>>>> On Jun 2, 2015, at 1:17 PM, Marilia a wrote: >>>» >»» Hi Karyna, >>>» >»» We just checked everything and we sent exactly the color Gregory >>>>> has chosen after your visit, when he came to the store which was >>>» the camel ( this color is like caramel and he said was the right >>>>> color for the »» apartment) . >>>» EFTA00536582 >»» Also you were copied in the email from Gregory confirming all the >»» items ( see below), he requested that color on November 21st. >>>» >»» Thank you >»» Marilia >>>» >>>» >>>» >>>» >>>» >>>>> Original Message >>>» From: Eduardo [mailto: >>>>> Sent: Tuesday, June 02, 2015 1:04 PM >>>» To: Karvna Shuliak >>>» Cc: >>>» ; Marilia >>>» Subject: FW: NYC apt.#8 H >>>» >>>>> Good afternoon Karyna, >>>» >»» I am sorry if I couldn't talk to you, as you know we do have >>>>> clients coming to the store and takes time to work on their homes. >>>» >>>>> Also considering all the apartments, whenever you request a >>>>> specific information, I need to revise it, I do not have all the >>>» details on top of my head. >>>» The rug is correct! That was the final color revised by Gregory, >>>» which was signed on in the order, prior shipping. >>>» >>>>> Original Message >»» From: Gregory Riches [mailto: >>>>> Sent: Friday, November 21, 2014 4:22 PM >»» To: Eduardo >>>>> Cc: Rosana; Rich Kahn; Shuliak Karyna >>>» Subject: NYC apt.#8 H >>>» >»» Hello Eduardo, >>>>> Here is the list of additional furniture I need for apt. 8H at 301 >>>» east 66th st in NY. >>>>> Purchaser will be the same as the other orders as will the delivery >>» address. >>>» >»» (4) Vane 11 dining chairs in polar piece >>>» (1) Spin dining table in Uranus lacquer >>>>> (1) Jensen sofa in Ratier Salinas Mix natural >>>>> (2) Juliette Swivel lounge chairs in oak and Ratier Boucle Valencia >>>» Off White >»» (1) Cow hide rug squares in camel 11' x 8' >»» (1) Kenzo double dresser in oak truffle >>>>> (2) Bloom side tables in sahara outside and uranus lacquer inside. >>>» (2) Crystal column lamps >>>>> (1) Eden ottoman in velvet Ravello multicolored >>>» >»» Please put together the necessary quotes and forward them to me for EFTA00536583 >>>> review. >>>» >»» Thank you, >>>» Gregory >>>» >>>» Gregory Riches >»»INTERIORS >»» 43 West 28th #3 >»» NYC NY 10001 >>> Cowhide-Champagne-2.jpg><WAREHOUSE_Info.pdf> >> <072072_8H_Cowhide_2ndRepl from 071603.pdf> > <072086_8H_Cowhide_2ndRepl from 071603_option2.pdf> EFTA00536584