EFTA00537126.pdf

From: Karyna Shuliak To: Emily Oddo Subject: Re: Order PC022590 with PlantContainers.com Date: Thu, 02 Apr 2015 14:39:24 +0000 Great, thank you! > On Apr 2, 2015, at 10:13 AM, Emily Oddo wrote: > Good Morning Karyna, this was shipped. The tracking # is 1ZV7E495P295549035 going with UPS. If there is anything else I can assist you with, please let me know. > Thank you and have a great day! > PlantContainers.com > Administrative Supervisor > Emily Oddo > From: Karyna Shuliak k > Sent: Wednesday, April 01, 2015 3:14 PM > To: Emily Oddo > Subject: Re: Order PC022590 with PlantContainers.com > Hi Emily, > Where are we with this order? I had no updates since your last email on March 20th! > Karyna. >> On Mar 20, 2015, at 10:45 AM, Emily Oddo wrote: >> >> Karyna, I am glad you reached out to customer service. I was unable to locate your number since I had no invoice #. I did call you back yesterday at the number given. I am expecting these to be in next week. I do apologize for the delay. We have been experiencing delays w/ freight. As soon as this ships out, an e-mail will be sent to you w/ tracking #s. If there is anything else I can do or assist you with, call me directly at >> PlantContainers.com » Administrative Supervisor » Emil Oddo » From: Karyna Shuliak >> Sent: Thursday, March 19, 2015 11:14 PM » To: Customer Service >> Subject: Re: Order PC022590 with PlantContainers.com >> » Hello, EFTA00537126 >> I am still waiting on the update of my order. Despite the fact of me calling the customer service, the person I spoke with was unable to check on my order, but promised that another agent will call ASAP! Nobody called or emailed back! The order has been placed almost a month ago, this is unacceptable!!! >> I need an update ASAP! >> I look forward to your prompt response! >>> On Feb 23, 2015, at 11:29 PM, Customer Service wrote: >>> >>> Dear Karyna Shuliak, >>> >>> Your invoice number for this order is PC022590. >>> Please retain this invoice number for reference information. >>> >>> You have ordered the following: >>> >>> Qty Description Unit Amount >>> >>> 1 (S-POB-01) Iso-Pod Modm Oval Bowl $364.99 $364.99 >>> Planter Set >>> >>> >>> Subtotal: $364.99 >>> Shipping $95.00 >>> Total: $459.99 >>> >>> Order placed at: Mon Feb 23 21:29:27 2015 >>> >>> >>> We will ship to: >>> Karvna Shuliak >>> >>> >>> United States of America >>> Shippin Method: Standard Shi ing >>> E-mail: >>> >>> >>> We will bill to: >>> Karyna Shuliak >>> 9 E 71st Street >>> New York„ NY 10021 >>> United States of America >>> >>> Pa ment Information: >>> >>> >>> >>> >>> phoneNumber: >>> locationStatus: residential >>> >>> Thank you again for your order. EFTA00537127