EFTA00538033.pdf

From: Karyna Shuliak To: Clockwork Synergy LLC - Amazon Marketplace Cs63kx4brcmv5kj®marketplace.amazon.com> Subject: Re: Order delivery inquiry from Amazon customer Karina (Order: 113-3623974-4737050) Date: Tue, 01 Jul 2014 23:53:18 +0000 Dear Trish, I still did not receive my order. Has it been sent at all? Please note, that I also paid for next day shipping! Karyna. On Jun 26, 2014, at 8:05 AM, Clockwork Synergy LLC - Amazon Marketplace Cs63kx4brcmv5kj®marketplace.amazon.com> wrote: I am very sorry you have not yet received your order. Once the order leaves our facility it is in the hands of the post office and we never know there is an issue until the customer contacts us I will be more then happy to reship the order for you. Unfortunately we are now out of the 18MM rubber blue band you have requested. I will gladly send you an alternate color or style as a replacement. Trish www.clockworksynergy.com Please "Like us on Facebook" Couldn't load plugin. Couldn't load plugin. www.instagram.com/clockworksynergy www.facebook.com/clockworksynergy www.twitter.com/clockworksynergy Original Message Subject: Order delivery inquiry from Amazon customer Karina (Order: 113-3623974-4737050) From: Karina - Amazon Marketplace <[e-mail address removed]> Date: Wed, June 25, 2014 7:42 pm To: Clockwork Synergy LLC <[e-mail address removed]> Order ID 113-3623974-4737050: 1 of 18mm Red Rubber/ Silicone Watch Band Strap with Built in Quick Release Pins for Divers! Michele Stainless Steel Buckle Invicta - Fit's All Watches!!! [ASIN: B0084DP8UC] 1 of 22mm (Set of 12) Rubber / Silicone Watch Band Strap with Built in Quick Release Pins for Divers! Stainless Steel Buckle Invicta - Fit's All Watches!!! [ASIN: B0084D3W72] 1 of 18mm Blue Rubber/ Silicone Watch Band Strap with Built in Quick Release Pins for Divers! Michele Stainless Steel Buckle Invicta - Fit's All Watches!! [ASIN: B0084DOPGK] 1 of 18mm Orange Rubber / Silicone Watch Band Strap with Built in Quick Release Pins for Divers! Michele Stainless Steel Buckle Invicta - Fit's All Watches [ASIN: B0084DPF1Y] Hello, Begin message We've been contacted by a customer regarding the order identified below. EFTA00538033 Order*: 113-3623974-4737050 Item: 22mm (Set of 12) Rubber / Silicone Watch Band Strap with Built in Quick Release Pins for Divers! Stainless Steel Buckle Invicta - Fit's All Watches!!! Reason: Where's My Stuff ? Details: My items were suppose to be delivered to me by June 4 and I still have not received them. I looked at tracking information and it says the item left the seller facility and is in transit to carrier, i tried tracking it on USPS website and it says electronic shipping info received. I paid $ 189.75 and even paid for next day shipping, and i never received it, can you please get these items to me asap because i need them. To respond to this customer, please reply to this e-mail or visit your seller account at the following link: https://sellercentral.amazon.com/gp/communication-manager/inbox.html Sincerely, Customer Service Department Amazon.com http://www.amazon.com End message For Your Information: To help arbitrate disputes and preserve trust and safety, we retain all messages buyers and sellers send through Amazon.com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be transmitted. We want you to buy with confidence anytime you purchase products on Amazon.com. Learn more about Safe Online Shopping (http://www.amazon.com/gp/help/customer/display.html?node1d=551434) and our safe buying guarantee (http://www.amazon.com/gp/help/customer/display.html?node1d=537868). If you believe this message is suspicious, please report it to us here: http://www.amazon.com/gp/communication-manager/report.html? ft=InappropriateContent&msg=A1NONPIO6WMV2T&d=1403739739&mp=ATVPDKIKX0DER&v= l&t=d2b bdab17451ab0d3ee616c94ff7d1c6fe520856 To mark this message as no response needed, click here: http://www.amazon.com/gp/communication- manager/no-response-needed.html? msg=A1NONPKJ6WMV2T&d=1403739739&mp=ATVPDKIKX0DER&v=1&t=d2bbdab17451ab0d3ee616c9 4ff7d1c6fe520856 For Your Information: To help arbitrate disputes and preserve trust and safety, we retain all messages buyers and sellers send through Amazon.com for two years. This includes your response to the message above. Amazon.com uses filtering technology to protect buyers and sellers from possible fraud. Messages that fail this filtering will not be transmitted. We want you to buy with confidence anytime you purchase products on Amazon.com. Learn more about Safe Online Shopping (http://www.amazon.coin/gp/help/customer/display.html?nodeId=551434) and our safe buying guarantee (http://www.amazon.com/gp/helpicustomer/display.html?nodeId=537868). [commMgrTok:AD57NJ0DOL7Oft] <icon_sm_twitter.gifxicon_sm_facebook.gif> EFTA00538034