EFTA00546276.pdf

From: Kim Steube To czl Cc: Richard Kahn >, Ingrid Won Subject: RE: Dining room Date: Wed, 20 Jun 2012 14:56:50 +0000 Inline-Images: image001.jpg; image002.gif; image003.gif; image004.jpg; image005.gif; image006.gif Hi Sarah, What is the address for the site measure? Is II KIM STEUBE NEW YORK NY 10012 From: [mailto Sent: Tuesday, June 19, 2012 2:39 PM To: Kim Steube Cc: Richard Kahn Subject: Re: Dining room HI Kim, Thank you for this updated quote.. wondering if you could have someone come over to the house to do a proper measure of the room before we submit this order for production? If I remember correctly, I don't think anyone has measured the room, but we were just going off of the floor plans. Is it possible to set up a measurement this week, then we can finalize the order? Thank you! On Jun 18, 2012, at 10:59 AM, Kim Steube wrote: Hi Rich, Rich, we value your business. I know you are frustrated with our pricing and with Marc not responding to your emails. I have asked him to call you and apologies to you for this. I understand he has been in discussion with the mill to find out why our price is higher- it shouldn't be. Marc leaves for Nepal this Friday and 1 will make sure he discusses expediting this order with our production manager. EFTA00546276 I have worked very successfully with Sarah over the past seven years, and value Jeffrey's business. In these difficult times, we cannot afford to lose a very good customer through bad service and miscommunication. Please call me if you have any other questions. Sincerely, KIM STEUBE 1.11..NYIC012 F <image001.jpg> <image002.gif><image003.gif><image004.jpg>cimage005.gib<image006.gib From: Richard Kahn [mailto: Sent: Monday, June 18, 2012 10:05 AM To: Kim Steube Subject: Re: Dining room did you have a chance to amend paperwork? thank you PLEASE NOTE EFFECTIVE JUNE 5TH MY CONTACT INFO WILL BE AS FOLLOWS: Richard Kahn HBRK Associates Inc. New York. New York 10022 tel fax cell On Jun 15, 2012, at 6:33 PM, Kim Steube wrote: Rich, Marc is leaving for hong kong this weekend and I want to get this resolved and get this order in production before he leaves. Please confirm the quote was from TP was $39k so I can amend my paperwork tonight. Thanks, Kim Steube Sacco Ca ea. NY NY 10012 <JE Dining Room S5451KS.pdf> EFTA00546277 EFTA00546278