EFTA00548092.pdf

From: VIBI VENEZIA cj To: Karyna Shuliak Subject: Re: ViBi VENEZIA - Order 7836 Date: Mon, 17 Sep 2018 10:09:47 +0000 Attachments: MARIE ANTOINETTE.jpg; ALGA Ljpg Dear Karyna, I'm very sorry for my late reply, We don't have them in Black, in 39 we only have Alga or Marie Antoinette (pictures attached). If you prefer we can refund you the amount of the pair we don't have and ship you only the Rosso and Castelletto. We have received another email from you saying you want to return the Blu 45, you can ship them to the following address and as soon as we receive them we'll procede with the refund: Free Service SNC di Marullo A. Att. ViBi Venezia Via Cairoli 165/C 30031 Dolo VE 0415102713 Thank you, Best regards, Sofia From: Karyna Shuliak Sent: 12 September 2018 04:30:26 To: VIBI VENEZIA Subject: Re: ViBi VENEZiA - Order 7836 Dear Sofia, If you have them in black instead, that would be good. Please advice. Thank you, Karyna On Sep 12, 2018, at 5:35 AM, VIBI VENEZIA < Dear Karyna, Thank you very much for your recent orders of ViBi Venezia. > wrote: I deeply apologies, but I believe there has been an error in our websites backend, as it made you buy a pair that is actually out of stock, the BLU 39. EFTA00548092 Would you like to exchange them with another color or rather receive a refund? Thank you, Sofia EFTA00548093