EFTA00549045.pdf

From: customerservice@therealreal.com To: Subject: Order confirmation from The RealReal.com Date: Sat, 06 Oct 2018 22:37:06 +0000 The RealReal NEW ARRIVALS DESIGNER WOMEN MEN JEWELRY WATCHES HOME KIDS SALE CONSIGN Dear, Thank you for shopping at The RealReal. For 24/7 shopping visit us at TheRealReal.com. ORDER DETAILS Order Date: Oct 6, 2018 Order Number: R614740581 Item Number Desc. Qty. Price WREDN21178 RE/DONE High-Rise Straight Jeans 1 $175.00 1,::Wredn21178 1 thumbnail Subtotal: $175.00 Sales Tax: $10.87 Shipping: $0.00 Promotion (30% Off Obsessions): -$52.50 Total: $133.37 Payments: AMEX 2086: -$133.37 OUR RETURN POLICY Returns may be made within 14 days of purchase. Online purchases may be returned in-store, and in-store purchases may be returned EFTA00549045 online (except non-member returns and cash refunds). Items received after 14 days are eligible for consignment only. To learn more about consigning your items with TheRealReal, visit therealreal.com/consign. FINAL SALE ITEMS Handbags, swimwear, luggage and items sold at 40% or more off of list price are FINAL SALE and no returns will be accepted. Those items are eligible for consignment only. HOW TO MAKE A RETURN RETURN IN-STORE All items can be returned in-store. Please allow 48 hours for re- authentication and processing. The RealReal members with online accounts may also use our online return request process below. Non- member returns and cash refunds must be requested in-store. RETURN ONLINE TO REQUEST A RETURN ONLINE 1. Go to My Purchases in My Account, and simply click on the order number that contains the item(s) that you would like to return. 2. From the Order Summary, click Return for the item(s) that you would like to return, then follow the process to fill out all necessary information associated with your return. Once this is complete, you will see a comfirmation screen with your RMA number. 3. You will receive a return request confirmation email with a summary of your request, instructions for sending your return and a prepaid FedEx shipping label which you can use, if you choose, for a fee of $11.95. Once you receive your confirmation email, please follow the instructions provided to complete your return. ;TEAL STYLE ;:pOWNLOAD OUR APPS EFTA00549046 PRIVACY POLICY I CONTACT US CORPORATE ADDRESS: 55 FRANCISCO ST. 6TH FLOOR. SAN FRANCISCO. CA 94133 O2018 THE REALREAL. INC. EFTA00549047