EFTA00551454.pdf

From: Blue Apron To: Karyna Shuliak Subject: Here's how to cancel your Blue Apron account Date: Tue, 04 Dec 2018 01:19:19 +0000 Hi Karyna, We're sorry to hear you're interested in cancelling your account. Our Customer Experience team is dedicated to making sure we've done everything we can to address your questions or concerns. If you'd like to discuss any feedback about your experience, don't hesitate to reach out via email at contactus@blueapron.com or call 646- 891-4349, Monday through Friday, 10 am to 6 pm ET. To proceed with the cancellation: I. Sign into your Blue Apron account 2. Head to the `Account Information' section of your `Account Settings' and click 'Edit' 3. In the pop-up window click on the 'Manage Status' link, then follow the cancellation instructions If for any reason you're unable to find this in your Account Settings, follow our link from a computer to manage your account status: As a friendly reminder, all changes to your account need to be made by the 'Changeable Before' date reflected in your 'Account Settings'. All orders shown as 'Order Processed' or 'Shipped' in your 'Upcoming' page have already been processed and, unfortunately, cannot be cancelled. Please know that you'll be responsible for all charges (including applicable taxes and charges) relating to any order processed before the cancellation of your account. Additionally, if you'd like to cook with us again in the future, you can always reactivate your account by signing back into using your account email address and password. If there's any way we can be of further help, please let us know. Best, The Blue Apron Customer Experience team EFTA00551454