EFTA00587296.pdf

Estate Manual 9 East 71" Street New York, NY 2013 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. OD 2013 Jeffrey Epstein - All rights reserved" EFTA00587296 "The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. g) 2013 Jeffrey Epstein - All rights reserved" EFTA00587297 "The information contained in this document is confidential and is intended only for the use of the author red recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. g) 2013 Jeffrey Epstein - All rights reserved" EFTA00587298 Table of Contents Location Residence Residents Principal Preferences Principal Schedules Staff Staff Duties Staff Schedules Vendors Areas to be Maintained Administration Housekeeping Clothing Culinary Entertainment Maintenance Grounds Travel & Transportation Safety & Security Guest, Elder, Children, & Animal Care Schedules and Attachments 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. O 2O13 Jeffrey Epstein All rights reserved" EFTA00587299 Location 9 East 715' Street, New York, NY 10065 Location Facts: Zip Code: 10065 City: New York State: NY [New York] Counties: NEW YORK, NY Multi County: No City Allas(es): New York Area Code: 212 City Type: P [Post Office] Classification: [Non-Unique] Time Zone: Eastern (GMT -05:00) Observes Day Ught Savings: Yes Latitude: 40.764253 Longitude: -73.962466 Elevation: 54 ft State FIPS: 36 County FIPS: 061 Region: Northeast Division: Middle Atlantic Intro Date: 2007-06 Residence 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587300 Custom Residential, Stone Exterior Residence Facts: Square Feet: 50,000 +1- sf; 20,000 +/- livable sf Security/System: Throughout w/SR Smart Home System: Crestron Fire/Smoke Alarms: Throughout CPR Equipment: First Aid/Defibrillator HVAC: 100 ton Commercial Grade Elevator: 1 Guest, I Staff Stairway: 3; Main to second floor, Private to 4th floor, Fire to all floors Floors: 8 floors; 6 above with roof, 2 below- Basement 2: Mechanical Basement I: Large Kitchen/Pantry, Wash/Dryer Room, I BR apt w LV/1Citchen/Bath, Staff Room (Storage) w/Bath Is' Floor: Entry, Foyer, Stairway, 3 Offices, Pantry, Coat Closet, Large Kitchen, 2 Butler Pantries, 4 Bathrooms, Dining Room 2nd Floor: Living Room, Library, Small Dining Room & Kitchen, 2 Bathrooms 3rd Floor: Master Bedroom, Sitting Room, Master Shower, His/Her Toilets, His/Her Vanities, His/Her Dressing Rooms Closets, Massage Room 4'h Floor: Gym, Shower/Soaking Tub, 2 Guest Rooms w/Bath 5'h Floor: Office, 2 Guest Suites w/Baths, Mechanical, Storage 6'h Floor: Den, Kitchen, Bath, Mechanical, Storage, Balcony Roof: Prior Garden Area; Skylight in middle. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587301 Residents Principal: Mr. Jeffrey E. Epstein, owner. Staff: Lynn and JoJo Fontanilla, husband and wife couple, serving as Executive Housekeeper and Driver. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587302 Principal Preferences Boundaries For all private service provided for individuals, it is important to establish and maintain boundaries for the staff. The Principal enjoys his privacy when working, entertaining, or relaxing while in residence. Unless requested, he does not desire to have staff in his presence. When the Principal enters a room in which staff is also in, staff is to allow him his privacy. When serving the Principal, staff is to be quiet, prompt, courteous, and exit as soon as possible. Communication The Principal will initiate communication when he desires, otherwise staff is not to. Therefore, staff is not to engage the Principal in conversation or listen in on Principal's conversation with others. When the Principal does initiate a request or makes a comment, staff response is to be: I. Yes, Sir. 2. My Pleasure, Sir. 3. Answer his question specifically, ended by Sir. Staff is not to engage Principal's guests in conversation or listen to guests' conversation residence. When Principal's guests make a request or comment to staff, staff response is to be: I. Yes Sir, Yes Ma'm. 2. My Pleasure Sir, Ma'm. 3. Answer the guest's question specifically, ended by Sir or Ma'm. When staff needs to communicate with the Principal day to day, communication is to be initiated via his Personal or Executive Assistant, unless otherwise initiated by the Principal. When staff needs to communicate to the Principal when he is with guests or on the telephone regarding something urgent or important for him to know at the time 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587303 Temperature in Residence While in residence the Principal prefers the temperature of the residence to be cool, 60 degrees F in the master bedroom to 72 degrees F throughout the residence. Sound in Residence The Principal prefers silence throughout the residence. Lighting in Residence The Principal prefers the entry lights (on medium), foyer lights, first floor stairway lights to be on while he is in residence as well as the lights in dining room, first floor kitchen, living room, master bedroom, and sixth floor den area when he is to use them. If he is not to use them or not using them, the lights should be turned off. Lights are to be checked throughout the residence in the evening before staff retires and turned off in any areas not being used by the Principal. Fragrance in Residence The Principal prefers no fragrance in the air circulated throughout the residence. Flowers in Residence Principal prefers no flowers or if any minimal arrangement on the dining room table tropical in nature. Housekeeping Before Principal arrives in Residence, Principal prefers the residence to be clean to the highest standard. Clothing Principal prefers to dress in nice sweat suits usually or jeans and sports shirts. Culinary Principal enjoys a wide variety of healthy food served in casual style usually. Preferences include: Breakfast: special flax muffin, Fiji water cold, French pressed illy medium roast coffee (freshly ground). Lunch: often skips, but does like snacks throughout the day. The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587304 Snacks include finger sandwiches, sushi, and freshly baked Nestle Toll House chocolate chip cookies (to be detailed and revised possibly per recent medical checkup). Tea: often likes tea, Teavana Earl Grey Crème preferred. Drink: sometimes likes special ginger drink (existing recipe to be attached). Dinner: includes steak, hamburgers, chicken parmesan, seafood, fresh vegetables steamed, and Sheppard's pie. Entertainment Entertainment includes having friends over for meals in the dining room or appetizers in the living room, watching movies in his movie room, going out to movies, going over to friends for meals, going to the MET, etc. Maintenance Principal prefers maintenance of residence to be performed at highest professional level with to highest standards by licensed on site mechanical engineer. Major maintenance for any systems, interior or exterior is to be performed while he is not in residence. Grounds Principal prefers grounds in the front of and in the back of the residence to be maintained to the highest standard on regular basis, usually to be performed by the driver and/or the mechanical engineer. Travel & Transportation Principal prefers to set his own schedule, communicates it to his executive assistant to distribute and update to staff. Travel arrangements to be made by his Executive Assistant. Principal usually prefers to be transported in his own vehicles-jets, helicopter or boats - by his own drivers and pilots/captains. Sometimes Principal prefers to fly commercially. Principal prefers that all vehicles, jets, helicopters, and boats to be maintained to the highest standards. Principal prefers Fiji water and candy on his vehicles while being transported. Principal prefers finger food snacks with Fiji water in his jets while being transported. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587305 Safety & Security Principal prefers to reside in a safe environment with all required systems to insure such and to travel safely in well maintained vehicles, jets, helicopters or boats. Principal does not require personal security in residence or during travel to or from. Guest, Elder, Children, and Animal Care Principal has no elders, children or pets to care for. Principal prefers all guests to be taken care of to the highest standard. Principal's Schedules Principal sets his own schedule. He is in residence on average two weeks each month. Usually he has business meetings and time with friends arranged before arrival. His day ranges from early morning into the evening depending on how many people he is seeing. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587306 Staff Total Number: 4 Positions: Executive Housekeeper, Housekeeper, Driver/Errands, Maintenance/Grounds Executive Housekeeper- Lynn Fontanilla, Wife ofJoJo Fontanilla; lives onsite; serving her twenty first year. Contact Information Lynn's cell phone: Jo Jo's cell phone: Home number for both: 9 E 71 St. number for both: Email for both: Housekeeper- 2013 serving her first year. Contact Information Cell phone: Home number: Email: , Sister of lives offsite; serving since March, Chauffeur- JoJo Fontanilla, Husband of Lynn; lives onsite; serving his twenty first year. Maintenance/Grounds- Rich Barnett, (licensed mechanical engineer; lives offsite; serving his eighteenth year. Contact Information Cell phone: Home number: Email: 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. OD 2013 Jeffrey Epstein - All rights reserved" EFTA00587307 Staff Duties Executive Housekeeper- Lynn is the executive housekeeper for the entire residence. She also prepares and/or provides Principal's meals, does laundry, ironing, purchases groceries and toiletries for Principal, valet, butler, light maintenance. Housekeeper- assists L nn with housekee in at residence; housekeeper for Principal's Guests offsite at Chauffeur/Errands, Serving- JoJo drives for Principal and Guests upon request in NYC area, runs any errand, serves at table upon request. Maintenance/Grounds- Rich Barnett, (certified in commercial mechanical) oversees and maintains all areas including custom 100 ton commercial grade HVAC system, security system, fire, electrical, plumbing, smart home and entertainment systems, and appliances. He performs all maintenance and grounds services required personally and oversees vendor assistance when required. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587308 Staff Schedules Housekeeping/Culinary/Laundry: Lynn. Lynn is full time with two days off taking. MI is full time, splitting time between and residence to assist with Lynn with housekeeping. Maintenance/Grounds: Rich is full time with two days off on the weekends. Chauffeur/Errands: JoJo is full time with two days off. Note all schedules subject to change of Principal's schedule. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587309 Vendors Police: 19th Precinct ADT Central Station (Alarm) Smoke Alarm Sprinkler Alarm Otis Elevator Con Edison Siemens (Computer) Glass Repair AD Winston (HVAC) IFL Movers G&G Duct Cleaning Premier (Wait staff/Bartenders) DJM Window Washers Herbert Rose (Water Proof/Leaks) Alcon Lock Smiths (Tony) Sawyers Security/Telephone Brenner Bros. Plumbing Attack Exterminator (Patrick) Laredo Electrician (Vinny) Time Warner Cable 212-452-0600 212-302-2850 1-800-233-6847 1-800-752-6633 1-800-631-1004 718-624-5530 718-361-2811 516-593-1010 718-786-6401 212-499-0886 347-234-0089 718-7294900 212-752-3713 908-996-6903 718-549-7860 718-48-8012 718-227-6607 877-227-8711 Acct # H88 504 0D51 Acct # H88 504 OD50 Acct # GU 163758 Met # 8150200070482200 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587310 Areas to be Maintained Administration Housekeeping Clothing Culinary Entertainment Maintenance Grounds Travel & Transportation Safety & Security Guest, Elder, Children, Pet Care 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587311 Administration Legal: Darren K. Ind ke, General Counsel for over ten years, cell: • office: end_of the_skype_highlighting email: Residence Insurances/Taxes/Fees: Mr. Richard Kahn, Chief Financial Officer for over 6 years (cell: begin_of_the sk a hi hli htin ; office: begin_of the_skype_highlighting; email: Human Resources: Mr. Richard Kahn, Chief Financial Officer. Payroll: Mr. Richard Kahn, Chief Financial Officer Residence Systems: Mr. Richard Barnett, Chief Maintenance Engineer. Principal Related Purchases: Lynn Fontanilla, Mr. Richard Barnett to certain amount. Household/Grounds Related Purchases: Lynn, Mr. Richard Barnett to certain amount. Vendor ApprovaUPayment: Mr. Richard Kahn, Chief Financial Officer. Note: Everything above is reviewed by Principal. Areas to be managed and maintained by Director of Residences: I. Principal Preferences and Service in Residence 2. Residence Guest Preferences and Service 3. Residence Condition 4. Residence Standard of Service in all Areas 5. Residence Staff 6. Residence Vendors 7. Residence Budget 8. Residence Special Projects 9. Residence Inventory 10. Other areas at Principal's request 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587312 Housekeeping Zones For efficient and effective housekeeping, the residence has been divided into zones. These zones are to be cleaned one after another during the week to insure the highest standards are achieved. One to two days are to be allotted to clean each zone and the zones are part of the Daily Schedule for Housekeeping. Daily, Weekly, Six Month, and Annual Schedules for Housekeeping are to be followed to insure these high standards are consistently maintained. All schedules are to be adjusted to accommodate the Principal when he is in residence. Lynn and will perform the housekeeping. Vendors for deep cleaning will be selected, approved, and contracted with for cleaning and maintaining drapes, rugs, carpets, flooring, windows, furniture, art, etc. Other areas are to be addressed separately and are to each be cleaned during a separate day in addition to the zones cleaned weekly. These other areas include laundry, clothes & shoes, glassware and silverware, walls and ledges, staircases and books, drapes, rugs, inside of windows, outside of windows, and any other items or areas not covered by the zone cleaning. The zones are as follows: Zone B2 - Second Level Basement Zone B1 - First Level Basement Zone 1 - First Floor, Front of House, Back of House Zone 2 - Second Floor Zone 3 - Third Floor Zone 4 - Fourth Floor Zone 5 - Fifth Floor Zone 6 - Sixth Floor. Balcony Zone 7 - Roof For all zones housekeeping is to include (but extends to whatever is required): picking up items that do not belong, straightening up the items in the zones (including eyeglasses, pillows, lampshades, pictures, and portraits), dusting, cleaning all surfaces, replenishing items, and vacuuming. Any items needing repair or replacement are to be noted and reported immediately in writing (email will suffice) to the Director of Residences. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587313 Zone Descriptions Zone B2 — Second Level Basement Zone B2 includes the mechanical room (maintained by Rich Barnett, Chief Mechanical Engineer over maintenance and grounds). Zone B1 - First Level Basement Zone Blincludes the exit area, the laundry room, the staff room, the kitchen, the hallway. Zone 1 - First Floor Zone I includes the front door area, entry, foyer, stairs to second floor, security office with bathroom and closet, guest waiting room with closet, oval office with bathroom and closet, two bathrooms, dining room, butler pantries, kitchen with large attached pantry, hallway from kitchen to elevator, cabinets along hallway with items, fire stairs area, pantry (first aid), coat closet, elevator area, back door area. Zone 2 — Second Floor Zone 2 includes the living room, library. hallway, adjacent small dining room & kitchen. 2 bathrooms, and fire stairs area. Zone 3- Third Floor Zone 3 includes the master bedroom, sitting room, master shower, his/her toilets, his/her vanities, his/her dressing rooms closets, massage room. Zone 4 - Fourth Floor Zone 4 includes the gym, shower/soaking tub, 2 guest rooms w/baths. Zone 5- Fifth Floor Zone 5 includes the office, 2 guest suites w/baths, mechanical, and storage. Zone 6 — Sixth Floor Zone 6 includes the den, balcony, kitchen, bath, hallway, mechanical, and storage. Zone 7- Roof Zone 7 includes the open roof area. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587314 The other areas are as follows: Laundry Laundry is to be addressed as required when Principal is in residence when the time is appropriate. The most needed items are to be laundered as required, in the evening if necessary. Items that can wait are to be done when the Principal leaves the residence. What cannot be done while the Principal is in residence is to be done all at once as a separate day(s) of work from any zone or other cleaning. Bed linens, towels, kitchen linens, etc., are to be washed, dried, and ironed, and placed in their proper places. Items requiring dry cleaning are sent out same day or otherwise as needed. Any items requiring repair or replacement are to be noted and reported immediately in writing (email will suffice) to the Director of Residences. Clothes and Shoes Clothes and shoe care are to be addressed as required when Principal is in residence when the time is appropriate. The most needed items are to be taken care of daily, in the evening if necessary. Items that can wait are to be done when the Principal leaves the residence. What cannot be done while the Principal is in residence is to be done all at once as a separate day(s) of work from any zone or other cleaning. Clothes are to be inspected, washed, dried, and ironed, and placed in their proper place weekly. Clothes requiring dry cleaning are to be sent out same day or otherwise as needed. Any clothing items requiring repair or replacement are to be noted and reported immediately. Shoes are to be cleaned, polished and returned to their proper place weekly. Any shoes requiring repair or replacement are to be noted and reported immediately in writing (email will suffice) to the Director of Residences. Glassware and Silverware Glassware and Silverware as well as any other glass or silver items located in the residence are to be addressed when the Principal is not in residence on a separate day(s) of work from any zone or other cleaning. All glassware is to be inspected weekly and cleaned if used. All silverware is to be inspected weekly and cleaned if used . Any items requiring repair or replacement are to be noted and reported immediately in writing (email will suffice) to the Director of Residences. Walls and Ledges Walls and ledges throughout the entire residence are to be addressed when the Principal is not in residence on a separate day of work(s) from any zone or other cleaning. All walls and ledges are to be inspected and cleaned weekly. Any walls and ledges requiring repair are to be noted and reported immediately in writing (email will suffice) to the Director of Residences. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587315 Inside of Windows and Doors Inside of all windows and doors throughout the entire residence are to be addressed when the Principal is not in residence on a separate day(s) of work from any zone or other cleaning. All of the windows and doors are to be inspected and cleaned weekly. Any window or door requiring repair are to be noted and reported immediately in writing (email will suffice) to the Director of Residences. Outside of Windows and Doors Outside of windows and doors throughout the entire residence are to be addressed when the Principal is not in residence on a separate day(s) of work from any zone or other cleaning. Inspection and cleaning is to be done by an approved vendor at before the Principal is in residence monthly. Books All books throughout the entire residence are to be addressed when the Principal is not in residence on a separate day(s) of work from any zone or other cleaning. All books are to be inspected and dusted every six months. Any attention required for any book is to be noted and reported immediately in writing (email will suffice) to the Director of Residences. Elevators and Staircases Elevators and staircases throughout the entire residence are to be addressed when the Principal is not in residence on a separate day(s) of work from any zone or other cleaning. All elevators and staircases are to be inspected, dusted, cleaned, and vacuumed weekly. Approved vendors will assist as required. Anything requiring repair is to be noted and reported immediately in writing (email will suffice) to the Director of Residences. Drapes, Blinds, and Rugs Drapes, Blinds, and Rugs throughout the entire residence are to be addressed when the Principal is not in residence on a separate day(s) of work from any zone or other cleaning. Drapes and sheers are to be inspected weekly. Drapes are to be dry cleaned annually and sheers every six months by an approved vendor. Anything needing repair is to be noted and reported immediately in writing (email will suffice) to the Director of Residences. Blinds are to be inspected, dusted, cleaned, and vacuumed weekly. Approved vendors will assist as required. Anything needing repair is to be noted and reported immediately in writing (email will suffice) to the Director of Residences. Rugs are to be inspected, vacuumed weekly, and cleaned annually. Approved vendors will assist as required. Anything needing repair is to be noted and reported immediately in writing (email will suffice) to the Director of Residences. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587316 Zone Cleaning Order All zones are to be cleaned by general and specific guidelines included. Cleaning order of zones: Zone I Front outside Bathrooms Kitchen Oval office Security offices Dining room Staff hallway, pantries, closets Elevator Staircase Foyer Entry Zone 2 Bathrooms Living room Library Kitchen Hidden dining room Hallway Circular Stairway Zone 3 Bathrooms Shower Vanities Dressing Rooms Massage Room Master Bedroom 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587317 Zone 4 Gym Bathroom Gym Shower Gym Tub Gym Guest baths Guestrooms Hallway Zone 5 Guest bathrooms Guest Suites Office Hallway Zone 6 Bathroom Kitchen Balcony Movie room Wrapping Room Storage Room Hallway Zone 7 Cement area Staff Stairs Other Areas Laundry Clothes and Shoes Glassware and Silverware Walls and Ledges Inside of Windows and Doors Outside of Windows and Doors Books, Elevators, and Staircases Drapes, Blinds, and Rugs The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587318 General Room Cleaning Guidelines In general all rooms to be cleaned left to right, top to bottom, inside to out. Steps for most rooms: Remove all things not belonging in the room. Remove all items temporarily to be removed necessary for dusting, cleaning, vacuuming. Remove garbage from containers and containers for cleaning. Dust tops of items, ceilings, fans, lamp shades, light bulbs, mirrors, etc., with ostrich feather duster. Dust and/or polishing furniture with furniture polish and polishing cloth, and/or ostrich feather duster. Clean glass tops and mirrors with glass cleaner and cleaning cloth. Wipe down moldings, doors, windows with call purpose cleaner and cleaning cloth. Check drapes, hooks/blinds; make certain hanging/working properly. Replenish items for room, straightening up, and plumping pillows. Set all clocks to proper time. Check lights, tv, phones. Clean and /or vacuum the floor. Spray air neutralizer for odors. Check temperature. Look over to make certain all is as it should be. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587319 Bathroom Cleaning Guidelines Remove any items that do no belong. Remove all robes rugs, towels, washcloths, mats, to be washed. Empty the garbage, keep containers out of room until room is cleaned. Sweep/vacuum the floor with electric broom or vacuum cleaner. Dust all high objects, ceiling, tops of mirrors, vanities, light bulbs, cabinets, etc. with an ostrich feather duster. Wipe down all molding, doors, and windows with all purpose cleaner and cleaning cloth. Clean minors with glass cleaner/paper towel- top to bottom. Clean sink/vanities with all purpose cleaner and brush/sponge- top to bottom. Clean tub with bathroom cleaner and brush/sponge- top to bottom. Clean toilet with toilet bowl cleaner using toilet brush; squirt and clean under rim; clean lid, bowl, sides, front, back, base, floor; polish handle; check flushing. Restock toiletries, including tissues, toilet paper, etc., fold toilet paper in "V". Clean floor with mop using ammonia based cleaner and hot water; mop over after with clean, warm water. Replace all robes, rugs, towels, washcloths, mats, with clean ones. Make certain all hung, folded, and placed properly. Replace garbage containers. Check lights, and phones and tv if present. Check temperature. Spray air neutralizer for odors. Look over to make certain all is as it should be. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587320 Bedroom Cleaning Guidelines Remove any items that do no belong. Remove any items necessary for cleaning. Remove and empty garbage containers. Clean under the bed with electric broom, dust mop, or vacuum cleaner. Make bed with fresh linens and clean mattress protector. Dust all pictures, lamp shades and light bulbs (replace light bulbs), blinds, etc., with ostrich feather duster. Dust and/or polish all furniture with ostrich feather duster/furniture polish and polishing cloth. Clean minors and glass tops with paper towels and glass cleaner. Wipe down all walls, doors, and light switches with all purpose cleaner and cleaning cloth. Clean telephone, remote control, radio; make certain all work with disinfectant cleaner and paper towel. Set alarm clock correctly; check phones, lights, tv. Make certain drapes hang properly, check hooks, and any blinds work properly. Replace all items removed for cleaning. Vacuum and replace garbage containers. Spray air neutralizer. Check room temperature. Look over to make certain all is as it should be. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587321 Living Room Cleaning Guidelines Remove any items that do no belong. Remove any items temporarily necessary for cleaning. Remove and empty garbage containers. Straighten items up. Dust all furniture, and pictures, lamp shades and light bulbs (replace light bulbs), blinds, etc., with ostrich feather duster. Clean mirrors and glass tops with paper towels and glass cleaner. Wipe down all walls, doors, and light switches with all purpose cleaner and cleaning cloth. Clean telephone, remote control, radio with disinfectant cleaner and paper towel; make certain all work. Set clock correctly; check phones, lights, tv. Make certain drapes hang properly, check hooks. Replace all items removed for cleaning. Plump pillows. Vacuum and replace garbage containers. Spray air neutralizer. Check room temperature. Look over to make certain all is as it should be. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587322 Daily Housekeeping Schedule - When Principal is not in Residence To be performed by Executive Housekeeper, Housekeeper when available, and Vendor as Approved. Morning Graces Check telephone and email messages. Make certain the appropriate security turned off or on. Have front of house outside door hosed down and checked for garbage, etc. If to snow, make sure salt is put down for ice. Have snow and ice scraped. Turn snow melting on. Have outside back of the house checked for garbage, etc., and cleaned up if necessary. Walk through residence and check each room and area. Turn on appropriate lights. Check for burnt out lights. Open appropriate drapes or blinds. Pick up items not belonging in areas. Straighten up any items out of place, including pictures, paintings, rugs, etc. Puff pillows. Make certain all clocks are on correct time. Have any live plants checked and have watered if necessary. Note anything that needs to be repaired, replaced, or secured and report. Be aware of items missing, out of place, stains, rips, leaks, drips, unusual smells and report. Check temperature. Zone Cleaning of One Zone for the Day or Cleaning of Another Area Zone cleaning is to begin with Zone I and proceed to Zone 6 every day or two depending how much cleaning is required for the specific zone, then proceed to B I. If the roof is being used, the cleaning will proceed to it Zone 7 before proceeding to clean other areas.. If not, the cleaning of the other areas is to begin. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587323 Evening Graces Check telephone and email messages. Make certain the appropriate security is turned on or off. Have front of house outside door hosed down and checked for garbage, etc. If to snow, make sure salt is put down for ice. If iced, have scraped asap. Have outside back of the house checked for garbage, etc., and cleaned up if necessary. Turn off appropriate lights. Close appropriate drapes or blinds. Pick up items not belonging in areas. Straighten up any items out of place, including pictures, paintings, rugs, etc. Puff pillows. Make certain all clocks are on correct time. Note anything that needs to be repaired, replaced, or secured and report. Be aware of items missing, out of place, stains, rips, leaks, drips, unusual smells and report. Check temperature. Before the Principal Arrives in Residence Beginning three days before the Principal arrives in residence, all zone cleaning and the cleaning of other areas are to stop. The entire residence is to be given a once over cleaning. All things are to be placed in their proper order. Daily Housekeeping Schedule - When the Principal is in Residence To be performed by the Executive Housekeeper and the Housekeeper. When the Principal is in residence, serving him and his guests is to be the first priority. All housecleaning and laundry, etc., is to be adjusted to accommodate him and any guests and is to be performed at the most appropriate times to insure the best service and the least disturbance. All zone cleaning and the cleaning of other areas are to be discontinued until he has left the residence. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587324 Bathrooms: In those being used, pick up all items that do not belong. Sweep floor. Clean the toilet, the sink, the shower and/or bath used. Clean the mirrors. Shine the faucets, toilet paper holder, towel rack, toothbrush holder, door handles. Fold the toilet paper in a "V". Arrange or replace needed items such as soap, shampoo, tissues, toilet paper, fresh towels and bath cloths. Clean the floor as needed. On the First floor, Second floor, Third floor, Sixth floor used and any other floors used. Bedrooms: In those being used, pick up any items that do not belong. Close all windows and sheers if open. Make all beds as needed. Neaten all personal belongings. Straighten all throw pillows. Clean all mirrors. On the Third floor and any other floors used. Furniture: In areas being used; clean, dust, shine tables, chairs, and plump cushions. Glass: In areas used, clean glass doors and tables as needed. On the First floor, Second floor, Third floor, Sixth floor used and any other floors used. Dishes/Dishwasher: Wash dishes, use dishwasher if needed. Do not wash fine china, crystal glassware, silver, hand painted dining ware in the dish washer. If you are not certain, do not wash the item in the dish washer. On the First floor and any other floors used. Kitchen: In kitchens being used, clean the sink and countertops (underneath items too). Clean the microwave oven. Clean smudges off of cabinets, refrigerator doors, light switches and doors. On the First floor and any other floors used. Vacuum: In areas used, vacuum. Comb any tassels in areas used. On the First floor, Second floor, Third floor, Sixth floor used and any other floors used. Sinks and drains: In areas used remove any deposits, clean and shine. First floor, Second floor, Third floor, and any other floors used. Garbage: In areas used, empty, spray with Lysol, replace bag, and wipe off. On the First floor, Second floor, Third floor, Sixth floor used and any other floors used. Clocks: Check time and date. On the First floor, Second floor, Third floor, Sixth floor used and any other floors used. Lights, Phones, TV's, Odor, and Temperature of each room are to be checked and addressed as needed.. Eyeglasses, cleaners, pens, pads for each room applicable to be checked and restocked. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587325 Daily Housekeeping Schedule To be performed daily when Principal is not in residence (see details above). Daily Graces Zone and Area cleaning Evening Graces Weekly Housekeeping Schedule The cleaning of zones and other areas is to begin at the first of the week and proceed daily one right after another after the Principal leaves the residence. Zone B1 - First Level Basement Zone I - First Floor, Front of House, Back of House Zone 2 - Second Floor Zone 3 - Third Floor Zone 4 - Fourth Floor Zone 5 - Fifth Floor Zone 6 - Sixth Floor, Balcony Zone 7 — Roof Laundry Clothes and Shoes Glassware and Silverware Walls and Ledges Inside of Windows and Doors, Outside of Windows and Doors Books Staircases Elevators Drapes, Blinds, and Rugs 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587326 Monthly Housekeeping Schedule To be performed when Principal is not in residence each month. Deep clean areas needed and those most used which includes the dining room, living room, master bedroom, massage room, gym, and movie room. Check cleaning supplies and restock as required. Quarterly Housekeeping Schedule To be performed when Principal is not in residence monthly. Clean outside windows. Check all zones and areas applicable for repair or replacement. Six Months Housekeeping Schedule To be begun in May and in November completed as soon after only when Principal is not in residence. Rotate seasonal clothing. Dry clean items if necessary. Wash mattress covers and launder any blankets. Clean books and shelves. Clean upholstery and throw pillows. Dry clean shears. Inventory all dishware, crockery, silverware, glassware, linens, towels, etc. Inspect, clean and repair chimneys; supply fire wood in November. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587327 Annual Housekeeping Schedule Steam clean all carpets and rugs applicable; have specialty rugs cleaned professionally. Clean all sculptures and portraits. Refurbish any walls, doors, furniture, ceilings, fixtures, flooring, etc., requiring attention. Dry clean drapes. Dry clean bedcovers. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587328 Clothing Staff When the Principal is not in residence performing their duties, staff may dress casually but neatly in clean clothes. Khaki pants with white blouses or shirts are preferred. When the Principal is in residence and/or with guests, male staff are to be dressed in suits with ties, and ladies are to be dressed in black pants, and white blouses shirts. Staff is at all times to be dressed neatly in clean clothes, even while performing duties requiring manual labor. Principal While in residence Principal often prefers to dress in his favorite casual attire depending on the situation. The Principal's clothing is to be maintained by the Executive Housekeeper. She is to wash, dry, iron, fold all clothes on site and places them in their proper location in his master bedroom dressing drawers or in the closets. The Principal's dressing room, with all drawers and closets are to be maintained by the Executive Housekeeper. Clothes: Underclothes Socks Pants/Shorts Shirts Belts Shoes Coats Other 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587329 Clothing Care All clothes to be inspected for wear as cleaned. Wash, dry, iron, hang or fold as needed. Dry clean as needed. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587330 Culinary The Principal while in residence prefers to dine in, seldom going out. If he dines with guests, they usually dine in residence with him. He has no food allergies and enjoys a wide variety of foods including fish, steak, seafood and Italian. His palate is medium for spice. For beverages he enjoys specific coffees, tea, bottled waters and ginger drinks. What he eats depends on his appetite at the time. There are certain recipes of drinks and meals for breakfast and snacks he enjoys. The Principal normally has his muffin for breakfast. For lunch he will usually snack unless he has guests to dine with. He may also have tea with finger food in the afternoon with guests. His dinner will often depend on what he had for lunch and if guests are dining with him. If he has a meal for lunch or dinner, he often prefers food from a restaurant close by, especially if guests are joining him. Once delivered, it is to be warmed up and presented wherever he desires with the requisite settings and silverware. The first floor kitchen is used for preparing beverages, breakfast, snacks, and reheating lunches and dinners ordered out. The catering kitchen in the basement (first) is often used to cook meals, especially those involving several courses. Food preparation is to be performed by the executive housekeepers or household managers. No chef is employed currently. Preferences include: Breakfast: special flax muffin, Fiji water cold, French pressed illy medium roast coffee (freshly ground). Lunch: often skips, but does like snacks throughout the day. Snacks include finger sandwiches, sushi, and freshly baked Nestle Toll House chocolate chip cookies (to be detailed and revised possibly per recent medical checkup). Tea: often likes tea, Teavana Earl Grey Crime preferred. Drink: sometimes likes special ginger drink (existing recipe to be attached). Dinner: includes steak, hamburgers, chicken parmesan, seafood, fresh vegetables steamed, and Sheppard's pie. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587331 Without Guests Breakfast: Principal's Breakfast is to be served on a silver platter at 6:30 am in the dining room or on the sixth floor. The tray is to be prepared with: J.E. Muffin warmed in microwave served on plate French Press illy coffee ( 7 scoops freshly ground). Knife, fork, butter knife Butter ("I Cannot Believe Its Not Butter) Coffee Cup, warmed Sugar Fat Free Y2 and 'A, warmed Tall glass of chilled FIJI bottled water Linen Napkin Light Snacks: By Principal's Request Light snacks both cold and at room temperature are to always be on hand, including finger foods such as small sandwiches, sushi, and items such as freshly baked Nestle Toll House chocolate chip cookies, are daily to be left in the refrigerator or in a plastic container on the counter as the food requires. Lunch: By Principal's request. If the Principal has lunch, food served for lunch will depend on the Principal's appetite for the day. Often he will prefer food from a restaurant close by. He enjoys hamburgers, pasta, seafood, Chinese food, etc. Once delivered, it is to be warmed up and presented wherever he desires at table in the dining room, or brought to him in any other room on a silver tray, with silver appropriate silverware, with a linen napkin. Dinner: By Principal's request. If the Principal has dinner, food served for lunch will depend on the Principal's appetite for the day. Often he will prefer food from a restaurant close by. He enjoys steak, Italian, seafood, Chinese food, etc. Once delivered, it is to be warmed up and presented wherever he desires with the requisite settings and silverware. Note: Any leftovers kept are to be stored in covered, sealable containers, not on plates with plastic wrap or aluminum foil. Kitchen Protocol: Someone must always present to serve the Principal. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587332 With Guests General Know date, time, and location of meal. Know names and number of guests. Know preferences, dislikes and allergies of guests before hand. Table Setting (photos to be added) Table to be set before guests arrive. Linen place setting Two fork two knives — real silver Main plate (not chins) with server, linen napkin folded in middle Black napkins for those guests wearing black Dessert fork and spoon — real silver Water and drink glass Seating Remove unnecessary seats beforehand. All guests are to be greeted politely and to be escorted to their seats. Always assist all ladies with seating. Timing Meal must be timed for Principal's guests. Select meals that can meet prep or cook time required of the occasion. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587333 Serving Formal dress; serve drinks first, meals second; serve dishes from the left, beverages from the right, clear all from the right. Serve via timing with interaction between the Principal and any guests. Do not serve in between any two parties involved in a conversation, wait until there is a break or one signals that is it okay to serve. Meals Breakfast: Principal's request. Lox and bagels are often served with coffee or tea with guests. Lunch: By Principal's request. Hamburgers and Italian, are often served with beverage of choice. Dinner: Principal's request. Italian, steak, and seafood are often served with beverage of choice. Preparation Sometimes the Principal will bring his Household Manager from France to the residence prepare meals for all served by the cook and staff. Sometimes, the Principal will ask the Executive Housekeeper to prepare and serve a light meal. Sometimes, the Principal will ask the Executive Housekeeper to order food from outside restaurants he prefers, and heated up, and served to all by her and/or JoJo. "Mise en place" is to be followed when preparing all meals. The highest standards of sanitation are to be adhered to when storing, preparing, and serving all beverages and meals. Kitchen Protocol All non kitchen staff are not to be in the kitchen while staff are preparing serving and cleaning up. Location First floor kitchen for all but actual cooking of multiple course meals, which is often performed in the catering kitchen in the basement 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587334 Style Principal's preference, styles include: American Plated, French, buffet to side of table, and large portions in the middle of table Servers (dressed formally black pants, white shirts) For Principal only one server is usually required. With guests, two servers are usually required. Cook/Chef Food preparation is performed usually by the executive housekeeper. Often food is ordered from restaurant. Sometimes Principal's cook from France is flown in to plan and prepare meals for those involving important guests. Food Sources Fish: Citarella, Grace's, Eli's the Lobster Place. Meat: Lobel's for chickens, dry aged beef, rabbits, pork, and veal. Eli's for all beef, chicken, fish, pork. Graces fro smoked fish, iberico ham, prosciutto, truffle ham, corned beef. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587335 Grocery Stores purchased from: Citarella 1313 Third Avenue at 75th Street New York, NY 10021 212/874/ 212.874.0383 end_of the_skype_highlighting end_of the_skype_highlightingend_of the_skyp e_highlighting citarella.com Mon- Fri: 7am — 11 pm Sun: 9am - 9pm Dean and DeLuca 1150 Madison Avenue New York, NY 10028 (212)-717-0800 deandeluca.com Get directions Sushi ,cookiesend_of the_skype_highlighting Mon-Sun: 8am - 8pm Eli's Manhattan 1411 3rd Ave New York, NY 10028 (212) 717-8100 begin_of the_skype_highlighting end_of_the_skype_highltghting Mon - Sun: 7am - 9pm Graces Marketplace 1237 3rd Avenue New York, NY 10021 Gracesmarketplace.com 212-737-0600 Mon-Sat: 7am - 8pm Sun: 8am — 7pm Lobel's 1096 Madison Ave New York, NY 10028 (212) 737-1372 begin_of the_skype_highlighting end_of the_skype_highlighting www.lobels.com Mon- Fri: 8amp8pm Sat-sun: 9am — 5pm 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. h is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587336 Thursday 8:00 am - 8:00 pm - See all Restaurants ordered from: Caravaggio Ristorante 23 E. 74 Street, New York, NY 10021 212.288.1004 caravaggio23@aol.com Steak Mon- Sun: 12pm — 3pm, 5pm —11pm Emack & Bolios 1564 1st Ave New York, NY 10028 (212) 734-0105 begin_of the_skype_highlighting end_of the_skype_highlighting emackandbolios.com oreo/deep purple cow — pickup only Mon-Sun: 12pm —10pm Pick a Bagel 1475 2nd Ave Manhattan, NY 10021 (212) 717-4668 begin_of the_skype_highlighting Mon —Sun: 6am -11pm Saint Ambroeus 1000 Madison Avenue, New York, NY 10021 212-570-2211 Muffin mix Mon-Sun: 8am — 11pm Scalinatella 201 E 61st St, New York, NY 10065 (212) 207-8280 begin_of the_skype_highlighting Chicken Parmesan Mon-Sat: 12pm — 3pm, 5pm —11:30 pm Sun: 5pm —10:30 pm The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587337 Entertainment While in residence, the Principal prefers to have his guests visit him. Most of his entertainment is casual in style; often involves meals being served; in small groups; and usually in the dining room and sometimes in the living room. In the Dining Room Seating 1, Principal always is to be seated at the end chair, next to his telephone stand. 2. Guests are to be seated to his left and right of the Principal. The Guest of Honor is always seated to left of the Principal. Settings Table cloth - to be rotated Linen place settings Linen napkins (white) Plate chargers (dinner) Casual or China plate ware w/bread dishes Casual or fine glassware Silverware Salt & Pepper Appropriate condiments Servers: One to two servers depending on number of guests dressed formally. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587338 Maintenance Maintenance Staff Mr. Richard Barnett, Licensed Mechanical Engineer. Contact Information Cell phone: Office: Home number: Email: 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587339 Maintenance Systems The residence has extensive mechanical and electrical equipment such as ventilation, lighting, power systems, fire systems, and security systems, which are controlled and monitored by the residence's BMS - Building Maintenance System. These systems are to be maintained as required to insure the highest standards are achieved. Each zone has Daily, Weekly, Six Month, Annual, Five Year, and/or As Needed Schedules to be followed to insure these high standards are consistently maintained. All schedules are to be adjusted to accommodate the Principal when he is in residence. The Maintenance Supervisor will perform the maintenance and use Approved Vendors for additional assistance when required (See Vendor List already included). A complete maintenance manual with service contracts exists for further reference. The systems are as follows: Refrigeration Chillers Cooling Towers Main Air Handlers Pumps Pl-P7 Hot Water Heating Reheating Air Handlers AC - 5,6,7,8,10,11,13,16,17 Steam Reduction Station Fire Safety System Sewage Ejector System Emergency Generator Domestic- Hot and Cold Water System Chemical Treatment System Control System, HVAC System Elevator 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587340 Bathroom and Kitchen Exhaust Fans Snow Melt Controller Fire Place Draft Inducers Lutron Lighting System 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587341 Refrigeration Chillers Daily Schedule I. Check Chilled Water in, out and temperature pressure. 2. Check condenser water in, out and temperature pressure. 3. Check refrigerant pressure, high/suction. Weekly Schedule I. Check oil level compression. 2. Check refrigerant charge. Monthly Schedule 1. Clean multi-stack, condenser high efficiency strainer. Quarterly Schedule I. Check tightness of electrical connections. 2. Check compression unloaders. 3. Check flow switched and safety circuits. 4. Perform refrigerant leak tests. 5. Check high pressure relief valve. 6. Check thermostatic expansive valve (TXV). Six Months Schedule I. Perform amperage readings. 2. Check refrigerant moisture level. 3. Clean carrier. Annual Schedule I. Clean condenser tubes. 2. Change condenser head gasket. 3. Change filter dryer. 4. Perform oil sample analysis ( see owner's manual section one) Five year Schedule I. Eddy current test. The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587342 When Needed - Add oil. Cooling Towers Daily Schedule I. Check Condenser water temperature in and out; 10 Degrees Delta supply and return. 2. Check fan speed operation; fast and slow. 3. Check fill valve operation. 4. Check sump and water condition. 5. Open drain valve sump to blow down deposits that form in the sump. Weekly Schedule I. Check remote sump suction screen. Quarterly Schedule I. Tighten fan belts. Six Months Schedule I. Replace belts. Note: See Operating and Maintenance Industries in owner's manual, section two. Proper chemical treatment is very important to keep the tower and chiller running trouble free. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587343 Main Air Handlers Daily Schedule (checked from the Building Maintenance System and fan unit four times a day; remotely and at 9 E) I. Check fan discharge temperature. 2. Check fan humidity level return/supply. 3. Check that all set point on all controls are being maintained. 4. Check all chilled water pressure across coil supply and return. 5. Check zone temperatures. Weekly Schedule I. Blow down zone inlet strainer and reheat control valves on AC1, AC2, AC 3. 2. Check belts. Quarterly Schedule I. Change Filters. Six Months I. Clean zone re heat coils via pressure washing all coils, cooling, heating, and reheat zones. 2. Change fan belts. 3. Grease bearings. Note: See Trane Maintenance CLCH- 2, page 4 for maintenance procedures. See section three owner's manual for all checklists. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587344 Nortech Humidifiers Daily Schedule I. Check discharge and return humidity levels, BMS. 2. Check Nortech unit at fan for proper digital display. 3. Check unit for alarms. As Needed I. Change humidifier cylinder about three times a year as needed. The unit will send an alarm. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587345 Pumps P1— P7 P1, P2, P3 - Cooling Tower pumps P4, P5- Chilled Water pumps P6, P7- Re Heat, Hot Water Pumps Daily Schedule I. Check pump pressure supply return. 2. Check pump seal for leaks (floor has leak detection). Weekly Schedule I. Check for bearing noise/seal ware. 2. Check pump gland for leaks in pump seals. Monthly Schedule I. Test for levels (by clarity chemical) in closed loop and open loop water systems, heating and chilled water. Annual Schedule I. Grease pump motor bearings, pump bearings. Note: Rebuild pumps as needed (we average two per year); send out to Argo General pump to re-machine all internal parts and seals. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587346 Domestic Hot Water Daily Schedule I. Check Patterson Kelly Hot Water Heaters, Supply Temperature. 2. Check Bell & Gosset recirculation pumps. 3. Check steam control valves to heater. 4. Check pressure relief value for water leaks. As Needed I. Add oil to Bell and Gossett pumps (every two to three months). Domestic Cold Water, Constant Pressure System Daily Schedule I. Check pump operation. 2. Check system pressure. 3. Check area for leaks. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587347 Mr Handlers AC 5, 6, 8, 10, 13, 16, 17 AC 5 - 5th floor staff living room. AC 6 - bed room stair AC 8 - 6th floor movie room AC 10- security office AC 13- laundry AC 16- Cellar area pressing/garbage room AC 17- 505 south bed room g. max office Note: Same maintenance as AC1-4; see owner's manual, section 3, page 4. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587348 Hot Water Re-Heat System Bell & Gossett HX I, HX2 — heat exchanges Note: for maintenance check service manual next page; control set points and system from Landis BMS System, building office; Landis steam valve controls steam pressure to heat exchanger, see Siemens SICA Electronic Valve Actuator. Heating System Daily Schedule I. Check Supply and return temperature form BMS and unit on SC — level. 2. Check reheat pump discharge pump pressure 120 psi. 3. Check water make up PRV. For usage if valve is moist and wet. Make sure it is ni use showing link in system. Weekly Schedule I. Check and open heat exchange shell; to blow down valve; condensate- if steam comes out, there is a leak. Monthly Schedule I. Clarify water and check corrosion inhibitor levels in system. 2. Check steam inlets valves for proper operation at BMS and heat exchanger. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587349 Steam Reduction Systent Overall: I. Check high pressure steam service. 2. Check medium pressure steam service. 3. Check low pressure steam service. 4. Check high pressure condensate. 5. Check Pressure reducing valves. Spence 6. Check Pressure reducing control piolets. Spence 7. Check Steam traps. 8. Check Condensate recovery tank. 9. Check bolted flanges with gaskets. 10. Check steam heaters/ monthly readings Con ED needs access, will call in advance. Daily Schedule I. Checking high (180 pse), medium (45 pse) and low (5-7 pse) pressure readings. 2. Check steam reduction station for leaks and condensate system. 3. Check condensate traps and tank for steam passing. Weekly Schedule I. Check Con Edison meter readings. NOTE: DO NOT WORK ON HIGH PRESSURE SYSTEM WITHOUT PROPER CON EDISON STREET SHUT DOWN. CON EDISON STEAM EMERGENCY 1- 800-914-9112. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587350 Fire Safety System Daily Schedule I. Check fire command station Is' bldg office daily. Monthly Schedule I. Check main fire pump. 2. Check sprinkler pump. 3. Check hall hose cabinet. 4. Check outside Siamese connection. 5. Check roof manifold. 6. Inspect Stand Pipe Sprinkler per NYC law. 7. Check fire exit. 8. Fill out stand pipe and sprinkler inspection log for New York Fire Dept. Six Month Schedule I. Inspect kitchen ansul system. 2. Clean smoke alarms throughout the entire residence, Annual Schedule I. Clean fire reserve tank. 2. Check smoke alarms. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587351 Sewage Ejector Location: sub cellar, downstairs, left side. Daily Schedule Check daily for proper operation. Weekly Schedule I. Check controls weekly, lift floats, see if pumps are out. Monthly schedule 1. Treat with Citrus solution sump treatment- Clorox bleach. NOTE: IF NOT MAINTAINED PROPERLY, WILL FLOOD! 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587352 Emergency Generator I. Location above 6'h floor fan room. 2. Check control panel. 3. Check NICAD battery rack system. Weekly Schedule I. Check operation. 2. Check battery bank. When Needed I. Check oil every 200 hours. Note: Refer to white electrical manual for complete preventative maintenance in bldg. office. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587353 Domestic Hot and Cold Water System Overall: I. Check control pressure pump. 2. Check hot water heater. 3. Check electrical back up hot water heater. 4. Check bathroom, high medium, low pressure piping and shut off valves with pressure gauges. Domestic Hot Water System I. Check Patterson Kelly hot water heaters supply temperature. 2. Check Bell & Gossett recirculation pumps. 3. Check steam control valve to heater. 4. Check pressure relief valve for water leaks. As Needed I. Add oil to Bell and Gossett pumps (every 2 to 3 months). Domestic Cold Water (Constant Pressure) System I. Check pump operation. 2. Check system pressure. 3. Check area leaks. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587354 Chemical Treatment System For condenser/cooling tower, chilled water system, heating hot water, and re heat. Daily Schedule I. Check flow of condenser water to chemical feed cylinders. 2. Check solids floating in the water. 3. Check conductivity - ppm range — 500 ppm over 1000 ppm. 4. Blow down system from sump drain. 5. Check supply and return to chemical feed system in sump. Weekly Schedule I. Clean inlet strainer to chemical feed system. Monthly Schedule I. Clarity water to test all systems for proper chemical levels, condensing, chilled water, and heating hot water. NOTE: DO NOT HANDLE ANY CHEMICAL WITHOUT PROPER KNOWLEDGE AND LICENSE. REFER TO MATERIAL SAFETY DATA SHEETS! 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587355 Elevator (Otis) Annual Schedule I. Have elevator inspection performed. As needed: I. Make any necessary repairs. In case of break down: I. Contact Otis at 1-800-458-6847 and give operator acct number #GU 163758 when the main passenger elevator shuts down or breaks, even though Otis is notified automatically via a R.E.M. call and will send a repairman out. 2. Reset the elevator from the basement (SC level) elevator room to attempt to quickly remove any passenger stuck in it by: -opening main panel elevator 401 with key -opening the small door to the processor card -pressing tiny red button on the processor card -or throw back the knife switch to "off" and then back to "on". 3. If unsuccessful, wait on Otis repairman. Note: Emergency Number: 1-800-458-6847 Acct #: GU 163758 Address: Otis Elevator Company, 521 5th Ave., NY, NY 10175 Main number: 212-557-5700. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587356 Bathroom & Kitchen Exhaust Fans Quarterly Schedule I. Check EF-5: 3n1 Floor Bathroom. 2. Check EF-8: Is' & 2nd Floor Bathroom. 3. Check EF-7: 5th Floor Bathroom. 4. Check EF- 10: 3n1 Floor Master Bath. 5. Check EF- 13: 4 th Floor Bathroom South. 6. Check EF- 14: 4 th Bathroom North. 7. Check Sub Cellar Exhaust Fan. 8. Check Emergency Generator Exhaust Fan. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587357 Snow Melting Controller Annual Schedule I. Check senor. Sensor is on roof, 7th Floor. 2. Check settings. Seasonal Settings: I. Winter- Automatic 2. Summer- Standby 3. Fall- Standby 4. Spring-Standby Note: Use "Manual" setting if system does not melt snow properly. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587358 Fire Place Draft Inducer Seasonal Schedule I. Check for room 128 Formal Dining Room on the 6th floor. 2. Check for room 212 Library on the 6th floor. 3. Check for room 205 Drawing Room on the 5th floor. Note: Wood fires are burnt in residence when temperature below 40 degrees F. outside. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587359 Lutron Lighting System As needed: I. Make any repairs. Note: Consider replacing with Savant System, which integrates with Apple products. "The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. g) 2013 Jeffrey Epstein - All rights reserved" EFTA00587360 Grounds Grounds are minimal because of residence's city location on street. Areas Front of residence: sidewalk, doorways for service and main door, steps for service and main door. To be inspected weekly and cleaned each day by hose, broom, or blower. Back of Residence: gated basement level. To be inspected weekly and cleaned as needed by pressure wash, broom, or blower. 4th Floor Check cupola condition and lights monthly. Roof Check skylight condition monthly. Trash Pick Up: Monday, Wednesday, and Friday Monday and Wednesday: Regular Garbage, Black Bags Friday: Regular Garbage, Black Bags: Recycling, Blue Bags Must be put out the night before. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587361 Travel and Transportation Air The Principal flies into and departs the city either on one of his private jets or on a commercial jet depending on the situation. Private Airports Teterboro Address: Ill Industrial Ave, Teterboro, NJ 07608 Code: TEB Elevation: 8' 10" (2.70 m) Phone: (201) 288-1775 begin_of the_skype_highlighting Atlantic Tenninalend_of the_skype_highlighting Islip Address: 100 Arrival Ave, Ronkonkoma, NY 11779 Code: ISP Elevation: 99' (30 m) Phone: (888) 542-4776 begin_of the_skype_highlighting Hawthorne Terminal end_of the_skype_highlighting Jet Gulfstream IV, Black Tail 212JE Pilot: Larry Visoski Cell: Email: LI (201) 288-1775 FREE LI (888) 542-4776 FREE The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587362 Vehicles The Principal usually has his designated driver, JoJo, pick him up and drop him off to and from the airport and any destinations within the city. 2012 Cadillac Escalade, Black Garage Parking #385 2007 Bentley, 4 doors, Brown Garage Parking # 304 Garage Icon 210 E 65th St New York, NY (212) 319-1485 begin_of the_skype_highlighting Chauffeur: Jojo Fontanilla Contact Information Cell phone: 9 E 71 St. number: Home number: Email for both: Driver Requirements All drivers must provide copy of driver's license and have garage registration completed by Residence person (JoJo). 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587363 Safety and Security Principal Principal does not require personal security while in residence or during transportation or travel. Residence The residence is equipped with state of the art security systems, fire and smoke alarms. See Security System Manual for details regarding systems, cameras, codes in office. Staff certification is to be maintained in CPR. First aid kits are to be kept current on site along with a defibulator. First aid manual is to be maintained onsite. Fire extinguishers are to be on site and checked annually. Fires escape plan is to be maintained. Emergency numbers are listed below. For All Emergencies in Residence Dial 911 Closest Hospital: Lenox Hill Hospital 100 E 77th St New York (212) 434-2000 begin_of the_skype_highlighting www.lenoxhillhospital.org xI end_of the_skype_highlighting Closest Police Station: New York City Police Department: 19th Precinct 153 E 67th St New York (212) 452-0600 begin_of the_skype_highlighting www.nyc.gov end_of the_skype_highlighting Closest Fire Station: New York City Fire Department The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved" EFTA00587364 750 Main St, New York, NY 10044 Get directions(718) 999-2000 begin_of the_skype_highlighting www.end_of the_skype_highlightingnyc.gov Guest, Elder, Children, and Animal Care Principal has no elders, children or pets to care for. Principal prefers all guests to be taken care of to the highest standard of service. Guest Protocols All guests are to be scheduled by name, date, and time of arrival. If a meal is to be involved it is to be noted in the schedule distributed by email. All guests are to be personally greeted upon arrival at the main entrance, assisted with any coats or items, and either seated or taken into area designated to meet with Principal. All arrivals of guests are to be announced immediately to Principal by email, text, note on tray if he is busy, or verbally if he is not busy. All guests are to be asked if they care for something to drink if they are required to wait on joining the Principal, and checked on regularly. All guests are to be personally escorted in joining Principal. All guests are to be personally assisted upon leaving with coats or items and shown to the door personally. Guests are not allowed to take any photographs of the residence. 'The information contained in this document is confidential and is intended only for the use of the authorized recipient. tt is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 0 2013 Jeffrey Epstein - All rights reserved' EFTA00587365 Schedules and Attachments "The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. g) 2013 Jeffrey Epstein - All rights reserved" EFTA00587366