EFTA00588404.pdf

As of 1/19/10 Page 1 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Schedule waiters meeting 3r6 Wed. of month at 3:00PM. Have all sign off. Schedule busboy and runners meeting 3'6 Thurs. of month at 3:00PM. Have all sign off. Note: Be sure when having your meetings they are in an area clear of guests so as not to be rude. Give quarterly food tests to all workers if none given in last 2 weeks. First week of April have an in-house hostess meeting on café. Review café document at server meeting. Advise hostesses to call regular lunch (and possibly dinner) guests to see if they're coming in that day. We want to make sure we have a special table ready for them or their regular or desired table/section. Note: Use the MEMO FIELD in Open Table to indicate these guests preferences re: sitting, eating, drinking, etc. Manager and Chef Notes: Confirm dates for Women's "Fashion Week" Call Council for Fashion Design of America 302-1821 - sometime in the beginning of April. Be prepared to be busier. Confirm dates for "Gift Show" at Javitz Center. Be prepared to be busier. Don't put away coat racks and hangers before end of April. Tie all parts and hangers together. (Move to on-call status with coat checks). Change menu for spring/summer eating and drinking. Print special table tents if necessary. Remember smoked items. (Run food and liquor classes geared towards Spring/Summer. Chef Reminder: As we start to get busier, be prepared to have 2 full-time raw bars set up 6-days a week -- one upstairs, one downstairs. VIP: Managers: When the temperature is above 65F degrees, but not warm enough to have all cafe doors open only use cafe doors at table 3 and table 28. When the temperature is below 65F degrees, only use the cafe door at table 28. VIP: When seating table 28, in this circumstance you must, advise guests that the door will be opening and closing. Reserve this table for walk-ins only and people young at heart. Chefs: Confirm you have a complete set of oyster tags for display. Confirm all oysters for month are in index. VIP: Make sure oyster tags are kept in plastic bags with daily oysters! Caf6 Season: On cooler days more attention needs to be placed on getting the café sat. If you find it difficult to seat the café the following are options to get the ball rolling: • When guests are waiting on a table inside offer to serve them coffee in the café (they can sit and relax) • Think smart, offer café tables to younger guests • Offer a young couple while the café is still empty to buy them lunchlbrunch Once the first table is seated other parties are more apt to sit. You'll be surprised of the domino effect. E2010 BR Guest LLC U:\Adinin Restaurants‘Restaurants1BWG NYIMANAGER1Monthly Planning SchedultAAPRIL.doc EFTA00588404 As of 1/19/10 Page 2 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Keep hiring all staff even if you have enough. People will leave. Polish brass thresholds at entrance and café doors. Inspect all furniture and umbrellas. Repair if needed. Staff: For your first warm days 65 degrees and above have a Sat wait staff on duty - you will do 2500 to 3500 in business, the same business you did on Sat. in Jan. and Feb. Mandatory attendance for wait staff at 3:00pm meetings. Daytime staff stays until 4PM. Evening staff in at 3:00PM. If you're scheduled to work you must be at meetings Monday - Friday through April. Review extra station during lunch summer/spring floor plan. As soon as you have the café door open your lunch business will increase. Make sure to review your spring/summer staff. Have everyone refreshed and ready to go for increase of business. For PM during the week for first warm days you will need full summer staff: 9 waiters 3 bus, 2 hosts bartender and service coffee-person. Since it may not stay warm all night, schedule or 2 outside waiters for swing shifts 12-9, but make sure they are prepared to stay because in early spring people want to sit outside even if its 55 degrees. Every Week have "on-call": have a service bartender, coffee-person and 2nd hostess in case it rains or its cold- you won't need them. Do not cut PM café waters until 8PM. This is when the café will fill. Swings if necessary. Mid April - Outside table service should be going. people want to sit outside. Be sure when outside opens food/server on time. Sell drinks people are thirsty. Review AGUA pours in all drinks. VIP: Don't forget host, busser and runner training meetings When warm weather starts you also need additional staff for: Monday and Tuesday -- Host and Manager in Jazz Room. Wednesday thru Saturday -- Additional Host to answer phones only and take reservations. MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM MA PM AM PM Servers Scheduled 11 18 11 18 12 19 12 19 12 19 12 19 18 18 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Cocktail Scheduled 0 1 0 1 0 1 0 1 0 2 0 2 0 I E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588405 As of 1/19/10 Page 3 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Bartender Scheduled 1 3 1 3 2 3 2 3 2 3 2 3 3 3 MON TUE WED THU FRI SAT SUN A M PM A M PM A M PM A M PM A M PM AM PM A M PM Svc. Bartender Scheduled 0 0 0 0 0 0 0 0 0 0 0 0 0 MON PM TUE AM WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM Host Scheduled 4 5 4 5 4 5 4 5 4 6 4 6 4 4 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Busser Scheduled 3 5 3 5 4 6 4 6 4 6 4 6 6 5 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Runner Scheduled 3 5 3 5 3 6 3 6 3 6 4 7 7 5 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Coffee Scheduled 1 2 1 2 1 2 1 2 1 2 1 2 2 2 MON TUE WED THU FR SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Barback Scheduled 0 1 0 1 0 1 0 1 0 1 0 1 0 1 E2010 BR Guest LLC U:1Admin Restaurants1Restaurants1BWG NY\ MANAGER5Monthly Planning SchectuleVAPRIL.doc EFTA00588406 As of 1/19/10 Page 4 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Palm Sunday — Sunday, April 9111 2006 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sun. April 9 AM • 5 at 4 people- 2 at 2 people • Early and late • Families. couples, tourist and regulars • Slow start/ big hit at 1-2pm • Normal $17,688 Below normal 784 Sunny 50° Sun. April 9 PM • 3 of 37 people -1 of 27 people • All — late hit after 9 — all walk-ins • Tourist, regular and young • Normal • Normal $25,479 Below normal 408 Low 50° High 40°s E2010 BR Guest LLC LhAdmin Restaurants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588407 As of 1/19/10 Page 5 of 17 SERVERS BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Palm Sunday 2006 Staff Information CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM SUN 4/9 20 18 0 0 5 4 0 0 6 5 0 0 4 4 0 0 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM I AM PM AM PM SUN 4/9 3 3 0 0 2 2 0 0 1 0 0 0 2 1 0 0 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM SUN 4/4 3 3 0 0 0 0 0 0 Palm Sunday 2006 Notes Table sizes: Several — 1 ten top, 3 nine top, 2 eight tops and several five and six tops Payroll: Very- brunch and change over — swing shifts would help — hit was between 12-3 Menu served: Brunch and dinner E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588408 As of 1/19/10 Page 6 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Passover— Thursday, April 9th 2009 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Clear, Cold Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? $4,906.07 Thurs April 9 AM • 11 cancel, 2 no shows • All • Regular • Steady with no hit • PF menus Below 129 Thurs April 9 PM • 43 cancel, 6 no shows • All • Regular — several observing holiday and Matze requests • No hit, steady flow, died relatively early. Lots of cancellations • PF menus and Fish $20,617.12 Below 296 Clear, Cold E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588409 As of 1/19/10 Page 7 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Passover 2009 Staff Information DATE: Servers Bar Bussers Runners Coffee Host Phone Delivery CoatCheck Managers N/A 4/9/09 AM WORKED CHANGES 10 1 3 3 1 2 1 0 0 1 PM WORKED CHANGES 14 2 3 4 1 2 1 0 0 2 AM WORKED CHANGES Passover 2009 Notes PM WORKED CHANGES E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588410 As of 1/19/10 Page 8 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Passover—Thursday, April V2007 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER 60's Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Normal 249 Tue. April 3 AM • No • All • All • Slow • All $8,302 Tue. April 3 PM • No • All • Regular • Slow early, slow late • Normal $25,978 Normal 421 40's Passover 2007 Staff Information SERVERS CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM TUE 4/3 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM TUE 4/3 1 2 0 0 2 1 0 0 0 1 0 0 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM TUE 4/3 2 2 0 0 Passover 2007 Notes All normal E2010 BR Guest LLC LhArlinin Restaurants1RestaurantsSWG NYIMANAGERIMenthly Planning ScheduleVAPRIL.dec EFTA00588411 As of 1/19/10 Page 9 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Passover— Wednesday, April 12th — Thursday, April 13th 2006 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sat. April 12 AM Normal • All times • Normal • Normal • Lunch $10.340 Above normal 288 Beautiful 60° Sat. April 12 PM • Normal • All times • Normal • Normal • Dinner $31,535 Below normal 445 Nice 50° Sun. April 13 AM • N/A $11,432 Above normal 339 Nice sunny 60° Sun. April 13 PM • N/A $36,445 Above normal 558 Nice clear 60° E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588412 As of 1/19/10 Page 10 of 17 SERVERS BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Passover 2006 Staff Information CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGE DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM SAT 4/12 16 22 0 0 4 5 0 0 4 5 0 0 4 5 0 0 SUN 4/13 16 22 0 0 4 5 0 0 4 5 0 0 4 5 0 0 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM ' AM PM SAT 4/12 1 3 0 0 1 2 0 0 0 0 0 0 0 0 0 0 SUN 4113 1 3 0 0 1 2 0 0 0 0 0 0 0 0 0 0 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM SAT 4/12 1.5 2.5 0 0 0 0 0 0 SUN 4/13 1.5 2.5 0 0 0 0 0 0 Passover 2006 Notes All normal E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588413 As of 1/19/10 Page 11 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Easter — Sunday, April 12th 2008 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Rainy, 40s Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sat. April 11 AM • N/A $9,257 Below 178 Sat. April 11 PM • N/A $31,800 Below 101 Rainy, 40s Sun. April 12 AM • N/A $21.306 Above 809 Sunny, 50s Sun. April 12 PM • N/A $17.546 Above 318 50s Mon. April 13 AM Mon. April 13 PM • N/A $6,315 Normal Normal 194 256 Cold, Rainy Cold, Rainy • N/A $15,678 E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588414 As of 1/19/10 Page 12 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Easter 2009 Staff Information N/A N/A Easter 2009 Notes E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588415 As of 1/19/10 Page 13 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Good Friday/ Easter — Friday April 6th — Sunday, April 8th 2007 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER 60's Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Fri. 6 April AM • • Busy early, died at 3 Busy Lunch Business lunches No major large parties $12, 402 Above normal 401 Fri. April 6 PM • • • Busy dinner Fish specials Have no doubles $37, 294 Above normal 620 60's Sat. April 7 AM • • Normal Saturday lunch Look for underage drinkers $13, 108 Normal 450 60's Sat. April 7 PM • • Normal dinner Look for underage drinkers $39, 605 Normal 680 60's Sun. April 8 AM • • • • Be ready to open 30 minutes early Do not overbook All reservations Very smooth day $18, 697 Above 807 60's Sun. • April 8 • PM • L PM pre-meal should be 15 minutes All fresh servers Busy early $23, 309 Below normal 455 60's E2010 BR Guest LLC U:\Admin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588416 As of 1/19/10 Page 14 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Good Friday/ Easter 2006 Staff Information DATE: Servers Bar Bussers Runners Coffee Host Phone Delivery CoatCheck Managers GOOD FRIDAY AM WORKED CHANGES 12+5 oc 1 4 4 1 2+10oc 2 0 0 2 PM WORKED CHANGES 22+4oc 3 6 6 2 4 1 0 0 3 SATURDAY AM WORKED CHANGES 12+4 oc 1.5 5 5 1 3 2 0 0 2 PM WORKED CHANGES 22+4oc 3 6 6 2 4 1 0 0 3 E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588417 As of 1/19/10 Page 15 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL DATE: Servers Bar Bussers Runners Coffee Host Phone Delivery CoatCheck Managers EASTER SUNDAY AM WORKED CHANGES 22+4oc 3 6 6 2 4 2 0 0 3 PM WORKED CHANGES 22+4oc 3 6 6 2 4 1 0 0 3 Good Friday/ Easter 2007 Notes Table sizes: Normal on Saturday, Sunday Brunch and dinner had a lot of large parties. Large Parties: For Sunday Brunch and dinner we had a $5 per person cancellation fee- 48hr notice. Confirmations: Confirm all reservations through Sunday night by Thursday Afternoon. This must be done. Extra supplies: Must do a Brunch check off sheet on Thursday to confirm all supplies. Make sure all roasters are working. Payroll: No doubles on Sunday must run a smooth transition. Menu: Normal plus printed specials for Sunday dinner. Additional notes: Double check all supplies two weeks out to make sure all can be ordered at the same time. E2010 BR Guest LLC U:\Admin Restaurants1Restaurants1BWG NYIMANAGER1Monthly Planning SchedulekAPRIL.doc EFTA00588418 As of 1/19/10 Page 16 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Good Friday/ Easter — Friday April 14th - Sunday April 16th 2006 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Fri. 14 April • Normal • Early and late $13,688 Above normal 374 Sunny 60° AM • Normal • Normal • Normal Fri. • Normal $48,075 Above 786 Nice clear April 14 PM • Early and late • Normal • Normal • Normal normal 50° Sat. April 15 • N/A $22,496 Above normal 661 Nice 60° AM Sat. April 15 • N/A $53,994 Above normal 868 Nice clear PM Sun. April 16 • 6 no shows 2's and 4 no shows 1's $32.544 Above normal 716 Sunny 60° AM • After 3 • Young • Steady until 3:30 • Normal Sun. • 4 no shows 2's $33,468 Normal 375 Cool 50° April 16 PM • After 8:30 • Young and regular • Slow after 9:30 • Normal E2010 BR Guest LLC U:\Admin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588419 As of 1/19/10 Page 17 of 17 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE APRIL Good Friday/ Easter 2006 Staff Information SERVERS CHANGES BUSBOY CHANGES RUNNERS CHANGES HOST CHANGES DAY MA PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM FRI 4114 14 23 0 0 4 5 0 0 4 6 0 0 4 5 0 0 SAT 4/15 20 21 0 0 5 5 0 0 4 6 0 0 4 5 0 0 SUN 4/16 21 17 +2 0 5 5 0 0 4 6 0 0 4 5 0 0 PHONE/ BAR CHANGES COFFEE CHANGES HOL.RES CHANGES COAT CHANGES DAY AM PM AM PM AM PM AM PM AM PM AM PM AM PM AM PM FRI 4/14 1 3 0 0 1 2 0 0 0 0 0 0 0 1 0 0 SAT 4/15 2 3 0 0 2 2 0 0 0 0 0 0 0 0 0 0 SUN 4/16 3 3 0 0 2 2 0 0 0 0 0 0 1 1 0 0 MGR CHANGES DELIVERY CHANGES DAY AM PM AM PM AM PM AM PM FRI 4/14 2 3 0 0 0 0 0 0 SAT 4/15 2.5 3 0 0 0 0 0 0 SUN 4/16 3 3 0 0 0 0 0 0 Good Friday/ Easter 2006 Notes Payroll: Normal- nice weather brought people out E2010 BR Guest LLC LIAAdmin Restausants1Restaurants1BWG NYAMANAGERIMonthly Planning ScheduleVAPRIL.doc EFTA00588420