EFTA00588633.pdf

As of 1/2112011 Page 1 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Schedule waiters meeting 3rd Wed. of month at 3 pm. Have all sign off. Schedule busboy and runners meeting 3rd Tues. of month at 3:30 pm. Have all sign off. Note: Be sure when having your meetings they are in an area clear of quests so as not to be rude. Give quarterly food tests to all workers if none given in last 2 weeks. Follow through with high T.V, and CRM guests with your staff and chefs. Advise hostesses to call regular lunch (and possibly dinner) quests to see if they're coming in that day. We want to make sure we have a special table ready for them, or their regular or desired table/section. Note: Use the MEMO FIELD in Open Table to indicate these guests preferences re: sitting, eating, drinking, etc. Manager and Chef Notes: Be on top of café supplies (salt & peppers, sugar caddies, ashtrays) even when the weather gets cooler. Cafe Season: On cooler days more attention needs to be placed on getting the café sat. If you find it difficult to seat the café the following are options to get the ball rolling: • When guests are waiting on a table inside offer to serve them coffee in the café (they can sit and re-lax) • Think smart, offer café tables to younger guests • Offer a young couple while the café is still empty to buy them lunchlbrunch Once the first table is seated other parties are more apt to sit. You'll be surprised of the domino effect. NYU students start moving into the dorms in the area (including the Building Blue Water Grill is in) the week before Labor Day. VIP: Check portable heaters are all working. Check front door heaters are working - CFM maintenance man has 5 extra sensors. Check weather everyday, have heaters brought up over night. Gas turn-on valve is at the kitchen staff locker room labeled above your head as you go down to the Election Room. If the temperature drops below 62 degrees at night the heaters should be out and on. Customers can request to turn them off. Only use door at table 28 (not table 3) in this weather. When the temperature is above 65F degrees, but not warm enough to have all cafe doors open, only use cafe doors at table 3 and table 28. When the temperature is below 65F degrees, only use the café door at table 28. VIP: When seating table 28, in this circumstance you must, advise guests that the door will be opening and closing. Reserve this table for walk-ins only. Awnings in when sunny and out at night to keep heat in when below 70° O2O09 B..R. Guest Inc. U:\Admin RestaurantelReataurantalBWG NYVAANAGERIMonthly Planning Schedule1SEPTEMBER.cloc EFTA00588633 As of 817/09 Page 2 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Start scheduling "Weather Permitting" shifts for servers. Jazz room opens for brunch the first Sunday after labor day. Chefs: Cfm you have a complete set of oyster tags for display. Cfm all oysters for month are in index. Chefs VIP: Review wistaff: "Most Important Oyster Facts" See U:ALLRESTASEAFOODIOYSTBLRB (attached) MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Servers Scheduled 15 22 15 22 16 23 16 23 16 23 16 23 22 22 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Cocktail Scheduled 1 1 1 1 1 2 1 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Bartender Scheduled 1 3 1 3 1 3 2 3 2 3 2 3 3 3 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Svc. Bartender Scheduled MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Host Scheduled 4 5 4 5 4 6 4 6 4 6 4 6 5 5 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Busser Scheduled 3 4 3 4 4 5 4 5 4 5 4 5 6 5 O2009 B..R. Guest Inc. UMdinin RestaurantsaestaucantslIWG NYVAANAGERIMonthly Planning SchedulelSEPTEMBERAoc EFTA00588634 As of 8/7/09 Page 3 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Runner Scheduled 3 I 4 3 5 4 5 4 6 4 6 6 5 I MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Coffee Scheduled 1 2 1 2 1 2 1 2 1 2 1 2 2 2 MON TUE WED THU FRI SAT SUN AM PM AM PM AM PM AM PM AM PM AM PM AM PM Barback Scheduled 1 1 1 1 1 1 1 O2009 8..R. Guest. Inc. UMdmin Restaurants,Restaurants18WG NYWANAGERIAlonthly Planning ScheduletSEPTEMBER.doc EFTA00588635 As of 8/7/09 Page 4 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2010 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars. Old, Young Describe early and late business What were Menu trends? Sat. Sept. 4 AM • Low reservations, few cancellations or no shows • All times • Some neighborhood, lots of tourists. lots of foreign guests • Slower than an average Friday lunch. • Regular $11,582.00 Slightly Below 360 80s Sunny Sat. Sept. 4 PM • Normal Saturday night with a push around 8pm. • All times. • Some neighborhood, lots of tourists. lots of foreign guest. • Early normal and died out to a slow finish. • Regular $34 228 00 Normal 609 70's Sun. Sept. 5 AM • Low reservations, normal cancellations and no show. • All times • Some neighborhood, some tourists, lots of foreigners. • Ok brunch • Regular menu $12,018.05 Slightly Below 488 80's sunny Sun. Sept. 5 PM • Low reservations, normal cancellations and no shows. • All times • Some neighborhood, lots $26,996.25 Slightly Below 447 80's Sunny C,2009 B.. R. Gun . Inc. U:kAdmin RestaurantstRestaurants18WG NrMANAGERIalonthly Planning ScheclulelSEPTEhIBER.doc EFTA00588636 As of 8/7/09 Page 5 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER tourists, some foreign guests. • Early normal, very slow late night • Verbal additions to regular menu. Mon. Sept. 6 AM • Normal reservations to start, come cancellations and no shows. • Early until 2pm • Some neighborhood, lots of tourists, lots of foreign guests. • Early slow, after 2pm lots of walk-ins, big push until 5:30pm. • Verbal additions to the regular menu. $14,613.47 Below 501 80s, Sunny Beautiful Mon. Sept. 6 PM • Normal reservations to start, some cancels and no shows. • Alltimes • Some neighborhoods, foreigners and tourists. • Low number of reservations, very small number of walk-ins. slow through out the evening. • Verbal additions to the regular menu. $15,872.95 Below 237 80's iti2009 8..R. Guest. Inc. WAchnin Restaurants,Restaurants18WG NYWANAGERIAlonthly Planning ScheduletSEPTEMBER.doc EFTA00588637 As of 8/7/09 Page 6 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2010 Staff Information DATE: Servers Bar Bussers Runners Coffee Host Phone CoatCheck Managers Shift Sales DATE: Servers Bar Bussers Runners Coffee Host Phone Barbacks Coat Check Managers Shift Sales September 4, 2010- Saturday AM WORKED CHANGES 14 0 1 0 4 0 4 0 1 - 3 0 1 0 _ - 2 $8,691.60 0 PM WORKED CHANGES 21 20 3 0 5 0 6 6 1 - 4 0 1 0 - - 3 $34,074.95 0 September 6,2010- Monday AM WORKED CHANGES PM WORKED CHANGES 142 0 15 0 1 0 2 0 4 0 3 0 4 0 4 0 0 1 0 3 0 3 0 1 0 1 0 0 0 1 0 2 0 3 0 $8176.59 $11,750.45 September 5,2010- Sunday AM WORKED CHANGES 1 13 0 1 0 5 0 5 0 1 - 4 0 1 0 - - 2 $7,980.81 0 AM WORKED CHANGES PM WORKED CHANGES PM WORKED CHANGES 18 0 3 0 4 0 6 4 1 - 4 3 1 0 - - 3 $20,364.72 0 2009 B R Guest. Inc •st tts'Restaurants1BWG NYNANAGERIAlonthly Planning Schedule'SEPTEMBER.doc EFTA00588638 As of 817/09 Page 7 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2010 Notes Table sizes: Very few large parties of 5 and more. Very few numbers of walk-ins. Large Party Policies: No changes. Confirmations: Limited number of walk-ins. All large reservations confirmed, few no shows. Walk-ins: Most walk-ins from 7 to 7pm. Extra Supplies Needed: No changes. Payroll: Slow- look at staffing changes for appropriate staffing- Cuts should be made for AM and PM especially for jazz room. Linen Order: Normal- less than normal. Change Order: None. Rain Tickets: None. Coat Check: None. Menu: Regular Menu with holiday inspired specials. Time open: Regular hours Additional Misc. Notes: None. O2009 B..R. Guest. Inc. Restaurantsgiestaurants1BWG NYVAANAGEMMontlily Planning Schedute\SEPTEMBER.doc EFTA00588639 As of 8/7/09 Page 8 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day 2008 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Thurs. Aug 29 AM • 0 cancel, 8 no shows • All • Tourists • Steady walk-in 2-4 • N/A $9,625 Below 292 80s Thurs. Aug 29 PM • 16 cancel, 23 no shows • 5-6PM. early • Tourists, older people • Slow early business, busy middle, slow late • A lot of specials sold $35,619 Below 561 80s, Clear Fri. Aug 30 AM • 0 cancel 0 no show • All • Tourists • Steady then push • N/A $13,334 Below 366 85, Overcast Cloudy Sat. Aug 30 PM • 7 cancelled, 84 no shows • Early • Regulars, locals, some tourists • Slow early, busy lots of walk-ins late • Specials and steaks $44,354 Below 715 80s, Overcast Humid Sun. Aug 31 AM • 34 cancelled, 34 no shows • All • Tourists • Slow all day • N/A $12,905 Below 501 80s, Sunny Beautiful O2009 B.. R. Guest. Inc. U:lAdmin RestaurantslRestaurantslaWG NYWANAGERIAlonthly Planning ScheclulelSEPTEMBER.do< EFTA00588640 As of 8/7/09 Page 9 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Sun. Aug 31 PM • 40 cancelled, 50 no shows • All • All • Steady all night • A lot of specials and raw bar $29,676 Below 543 80s, Beautiful Mon. Sept 1 AM • 0 cancel, 0 no show • All • Tourists, neighborhood • Slow early push from 2- 4:30pm • Specials $13,167 Below 383 80s Beautiful Mon. Sept 1 PM • 30 cancelled, 2 no shows • All • All • Slow all evening • Raw bar specials $19,081 Below 327 80s, Beautiful Labor Day 2008 Staff Information DATE: Servers Bar Bussers Runners Coffee Host Phone Delivery CoatCheck Managers 8/29/08 AM WORKED CHANGES 14 +1 1 0 3 0 4 0 - - 3 0 - - - - - - - - PM WORKED CHANGES 21 -2 3 0 6 0 6 0 _ - 5 0 . - _ - _ - _ - 8/30/08 AM WORKED CHANGES 14 0 1 0 4 0 4 0 - - 3 0 - - - - - - - - PM WORKED CHANGES 22 0 3 0 6 0 6 0 _ - 5 0 _ - _ - _ - _ - 02000 B..R. Guest, Inc. RestaurantegiestaurantalBWG NYVAANAGEMMonthly Planning Schedule1SEPTEMBER.cloc EFTA00588641 As of 8/7/09 Page 10 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER DATE: Servers Bar Bussers Runners Coffee Host Phone Delivery CoatCheck Managers 8/31/08 AM WORKED CHANGES 14 0 1 0 5 0 6 0 - - 4 0 - - - - - - - - PM WORKED CHANGES 21 +1 3 0 5 0 6 0 - - 4 0 - - - - - - - - 9/1/08 AM WORKED CHANGES 14 0 1 0 4 0 4 0 - - 3 0 - - - - . - . - Labor Day 2008 Notes PM WORKED CHANGES 19 -2 3 +1 4 -1 4 -1 - - 3 -1 - - - - - - - - Table sizes: N/A Large Party Policies: N/A Confirmations: Confirm Thurs for all weekend Walk-ins: All walk-ins light books all weekend Extra Supplies Needed: N/A Payroll: Early cuts AM/PM Linen Order: N/A Change Order: Get change/ pc for entire weekend Thurs Rain Tickets: N/A Coat Check: N/A Menu: Special BBQ/Labor day Sat-Mon PM Time open: Normal Additional Misc. Notes: Fri-Sun AM Slow — light books, Late push, after 2 — not overwhelming, Mon AM 2:30-4:30PM busy many walk-ins, Fri-Mon PM Slower than normal, Early cuts O2009 B.. R. Guest. Inc. RestaurantstRestaurantalBWG NYVAANAGERIMontlily Planning Schedule1SEPTEMBER.cloc EFTA00588642 As of 8/7/09 Page 11 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Labor Day Weekend — Friday August 31st- Monday September 3rd, 2007 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars. Old, Young Describe early and late business What were Menu trends? Fri. Aug 31 AM • Normal • Early, late • All • Slow early and late pop • Lunch $12, 607 Above 287 Hot 80's Fri. Aug 31 PM • Normal • Late • AN • Steady • Dinner $39, 158 Above 639 Low 80's Saturday Sept 1 AM • Normal • Early • AN • Slow start, steady afternoon $14, 192 Above 437 Hot 80's Saturday Sept. 1 PM • After 9pm • Late • AN • Steady • Dinner $43, 683 Above 600 Warm 70's Sunday Sept.2 AM • Normal • Early • All • Slow start, steady • Brunch $15, 933 Above 611 Low 80's Sunday Sep. 2 PM • Normal • Late • Regulars, tourists • Mer 10, slow and steady $39, 782 Above 697 Sunny G2009 B..R. Guest, Inc. U:1Admin RestaurantslRestaurantsi8WG alY)MANAGER1Alonthly Planning schedule'SEPTEMBER.doc EFTA00588643 As of 8/7/09 Page 12 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Monday Sept. 3 AM • Normal • Busy lunch throughout transition • Tourists, regulars • Busy transition $15, 316 Above 444 Sunny 80 Monday • Normal $29, 166 Normal 501 Clear 80's Sept. 3 • Late PM • Regular • Steady until 10pm Tuesday • None $6, 176 Below 165 Sunny Sept. 3 • All AM • Regular • Slow all day Tuesday • Normal $23, 490 Below 380 Clear 80's Sept. 3 • All PM • Regular • Steady 6-8 Labor Day Weekend 2007 Staff Information DATE: Servers Bar Bussers Runners Coffee Host Phone Delivery CoatCheck Managers DATE: 8/31/07 AM WORKED CHANGES 13 1 4 - 4 - 1 - 3 - 1 - 0 - 0 - 2 - PM WORKED CHANGES 24 - 3 - 6 - 6 - 2 - 4 - 1 - 0 - 0 - 3 - 9/2/07 AM WORKED CHANGES PM WORKED CHANGES Servers Bar Bussers Runners Coffee Host Phone Delivery CoatCheck Managers 14 23 3 4 6 4 5 2 3 4 0 0 0 0 3 3 9/1/07 AM WORKED CHANGES 14 5 5 2 0 0 2 PM WORKED CHANGES 24 3 6 6 2 4 +1 0 0 3 9/3/07 AM WORKED CHANGES 14 - 1 - 4 4 - 1 - 2 +1 1 - 0 0 - 2 - PM WORKED CHANGES 21 3 6 5 2 4 0 0 3 O2009 B..R. Guest, Inc. U:lAdmin RestaurantstRestaurants1BWG NYIMANAGERIMonthly Planning ScheduleISEPTEMBER.cloc EFTA00588644 As of 817/09 Page 13 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER DATE: Servers Bar Bussers Runners Coffee Host Phone Delivery CoatCheck Managers 9/4/07 AM WORKED CHANGES 13 -1 1 0 4 -1 4 -1 1 0 2 0 1 0 0 0 0 0 2 0 PM WORKED CHANGES AM WORKED CHANGES Labor Day Weekend 2007 Notes PM WORKED CHANGES Walk ins: Monday morning mostly walk ins. Monday night was mostly reservations. Payroll-, No cuts Monday morning. Sunday night and Monday night early cuts. Cut staffing for Friday and Saturday. Additional Misc. Notes: Friday and Saturday morning was slow, cut staff. Monday lunch was busy through transition. Stock up order extra operating supplies. Ran low on paper towels and toilet paper. Same with kitchen Sunday night was busy, like two Saturdays in a row, @2009 B..R. Guest. Inc. Restaurantsgiestaurants1BWG NYVAANAGEMMontlily Planning Schedute\SEPTEMBER.doc EFTA00588645 As of 8/7/09 Page 14 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Yom Kippur - Saturday, Sept. 21, 2007 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sat. Sept. 21 AM • Normal • Late • All • Steady died early • Lunch $11,505 Above 322 Hot sunny Sat. Sept. 21 PM • Normal • Late • All . Steady, very slow late • None $43, 186 Above 652 Warm 70's Sun. Sept. 22 AM • Normal • Early • All • Busy 3:30-5 • Normal $112, 610 Average 332 Warm 70's Sun. Sept. 22 PM • Normal • Early • All • Many late walk ins • All $48,538 Above 803 Nice 70's O2009 B..R. Guest Inc. U:\Admin Restaurants,Restaurants18WG NYWANAGERIAlonthly Planning SchedulOSEPTEMBER.cloa EFTA00588646 As of 8/7/09 Page 15 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Yom Kippur 2007 Staff Information DATE: Servers Bar Bussers Runners Coffee Host Phone Delivery CoatCheck Managers 9/21/07 AM WORKED CHANGES 13 1 - 4 - 5 - 1 - 2 - 1 - 0 - 0 - 2 - PM WORKED CHANGES 24 3 5 5 1 2 1 0 0 3 9/22/07 AM WORKED CHANGES 14 1 4 5 1 2 1 0 0 3 PM WORKED CHANGES - 24 - 3 - 7 - 6 2 - 4 - 1 - 0 - 0 - 4 - Yom Kippur 2007 Notes Walk ins: Friday during transition AM to PM it slowed after sundown. Saturday was steady early, really picked up after 8pm. Payroll: Staffed appropriately O2009 B.. R. Guest. Inc. RestaurantstRestaurantalBWG NYVAANAGERIMontlily Planning Schedule1SEPTEMBER.cloc EFTA00588647 As of 8/7/09 Page 16 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Rosh Hashanah 2008 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Mon. Sept. 29 AM • 0 cancel, 7 no show • All • Some business nothing else • None • N/A $4,946 Below 134 Cloudy, 75 Mon. Sept. 29 PM • 0 cancel, 13 no show • N/A • Old, no regulars • None • N/A $17,653 Below 290 Cloudy, 75 Tues. Sept. 30 AM • 2 cancel, 16 no show • All • Regulars and tourists • None • N/A $9,672 Normal 271 Cloudy Tues. Sept. 30 PM • 5 cancel, 27 no show • All • Old • None • N/A $25,755 Below 310 Rainy Rosh Hashanah 2008 Staff Information N/A Rosh Hashanah 2008 Notes N/A 2009 B.. R. Guest. Inc. U:1Admin RestaurantstRestaurants1BWG NYIMANAGERtAlonthly Planning Schedule'SEPTEMBER.doc EFTA00588648 As of 8/7/09 Page 17 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Rosh Hashanah — Friday September 12, 2007 SALES WERE SALES ABOVE NORMAL OR BELOW NORMAL COVERS WEATHER Was there CXL/N/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Wed. Sept. 12 AM • Normal • All • Regular • Steady early slow late $9, 390 Normal 264 Sunny 80 Wed. Sept. 12 PM Thur. Sept. 13 AM • Normal • Early 5-7 • Regular • Slow early $38, 129 Slightly below 574 Clear 70 • Normal • Early 11:30-12:30 • Regular • Steady 12-4 $10, 757 Normal 298 Sunny 75 Thur. Sept. 13 PM • Normal • All • Regular • Slow pre sunset $29, 052 Below 441 Clear 70 C2009 8..R. Guest. Inc. U:Ukcimin Restaurants,Restaurants18WG NYWANAGERIAlonthly Planning ScheduletSEPTEMBER.doc EFTA00588649 As of 8/7/09 Page 18 of 18 BLUE WATER GRILL MONTHLY MANAGER PLANNING SCHEDULE SEPTEMBER Rosh Hashanah 2007 Staff Information DATE: Servers Bar Bussers Runners Coffee Host Phone Delivery CoatCheck Managers 9112/07 AM WORKED CHANGES 14 - 1 - 4 - 4 - 1 - 2 - 1 - 0 - 0 - 2 - PM WORKED CHANGES 23 - 3 - 6 - 6 - 2 - 4 - 1 - 0 - 0 - 3 9/13/07 AM WORKED CHANGES 14 - 1 - 4 - 4 - 1 - 2 - 1 - 0 - 0 - 1 - Rosh Hashanah 2007 Notes PM WORKED CHANGES 23 - 3 - 6 - 6 - 2 - 4 - 1 - 0 - 0 - 3 - Payroll: Wednesday AM early cuts, Wednesday PM same in Jazz. Thursday AM watch cuts. Steady lunch then early cuts in PM. 62009 8..R. Guest. Inc. U:kAdmin Restaurants,Restaurants18WG NY1MANAGERIAlonthly Planning ScheduletSEPTEMBER.doc EFTA00588650