EFTA00588651.pdf

Schedule waiters meeting 3RD Wed. of month at 2:30PM. Have all sign off. Schedule busboy and runners meeting 3rd Tues. of month at 3:30PM. Have all sign off. Note: Be sure when having your meetings they are in an area clear of guests. Give quarterly food tests to all workers if none given in last 2 weeks. Follow through with high T. V, and CRM guests with your staff and chefs. EFTA00588651 Advise hosts to call regular lunch (and possibly dinner) guests to see if they're coming in that day. We want to make sure we have a special table ready for them, or their regular or desired table/section. Note: Use the MEMO FIELD in Open Table to indicate these guests preferences re: sitting, eating, drinking, etc. Add additional dummy reservations for MS's on Friday and Saturday: (2 at 8:30PM , 2 at 9PM, 2 at 9:30PM (4 tops). Manager and Chef Notes: Watch out for cold weather. Be ready with coat check and supplies. October 10: Review Perfect Host to reverse overbooking tables, to compensate for the loss of outside tables. (M. readjusted March & October.) VIP: Check portable heaters are all working. Check front door heaters are working - CFM maintenance man has 5 extra sensors. Turn on main heater for restaurant. Cfm that it's working. Do this at 9am so the smell doesn't hurt lunch business. If the temperature drops below 62 degrees at night, the heaters should be out and on. Customers can request to turn them off. Only use door at table 28 (not table 3) in this weather. When the temperature is above 65F degrees, but not warm enough to have all café doors open, only use café doors at table 3 and table 28. When the temperature is below 65F degrees, only use the cafe door at table 28. VIP: When seating table 28, in this circumstance you must, advise guests that the door will be opening and closing. Reserve this table for walk-ins only. "Merchandise 37, 27, 77, 57 = all get breeze. If you can't see your breath, staff at least 3 servers in the café. Make sure the café is zoned. Never have servers "switch off- tables EFTA00588652 Chefs VIP: Confirm you have a complete set of oyster tags for display. Confirm all oysters for month are in index. EFTA00588653 Managers and Chefs: Put the attached "Dyster Fact" sheet in staff notes and read to staff. Chefs: Get ready for Stone Crab Season starting November I. (See Doc. attached: U:ANGELMALLRESTISEAFOODICRAB CLAW) Managers: When Stone Crabs arrive be sure to put on your raw bar inserts. All menus: Sunset, Brunch, Lunch & Dinner. Change in menu box. MON TUE WED THU FRI SAT SUN AMPMAMPMAMPMAMPMAMPMAMPMAMPMServers Scheduled 1522152216231623162316232322 MON TUE WED THU FRI SAT SUN AMPMAMPMAMPMAMPMAMPMAMPMAMPMCocktail Scheduled 1111111 MON TUE WED THU FRI SAT SUN AMPMAMPMAMPMAMPMAMPMAMPMAMPMBartender Scheduled 13131323232333 MON TUE WED 11-IU FRI SAT SUN AMPMAMPMAMPMAMPMAMPMAMPMAMPMSvc. Bartender Scheduled MON TUE WED THU FRI SAT SUN AMPMAMPMAMPMAMPMAMPMAMPMAMPMHost Scheduled 55555555555565 MON TUE WED THU FRI SAT SUN AMPMAMPMAMPMAMPMAMPMAMPMAMPMBusser Scheduled 35354646966775 MON TUE WED THU FRI SAT SUN AMPMAMPMAMPMAMPMAMPMAMPMAMPMRunner Scheduled 35354646464665 MON TUE WED THU FRI SAT SUN AMPMAMPMAMPMAMPMAMPMAMPMAMPMCoffee Scheduled 12121212121222 MON TUE WED THU FRI SAT SUN AMPMAMPMAMPMAMPMAMPMAMPMAMPMBarback Scheduled 11111111 EFTA00588654 Columbus Day 2008 SALESWERE SALES ABOVE NORMAL OR BELOW NORMALCOVERS WEATHER Was there CXLJN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sun. Oct.12 AMNormal Before 1pm Regular/ Family Steady - push — busy N/A$18,160Norma1775Sunny, 75Sun. Oct.12 PM54 covers, 14 cancel After 7:30 Regular Steady then slow N/A$20,94INormaB77Clear, 60Mon. Oct.13 AMNormal All Regular No push all day 56,405Normal208Clouds, 70Mon Oct.13 PMNormal All Regular Slow then early cuts N/A$14,803Below230Clouds, 70 Columbus Day 2008 Staff Information DATE: 10/12/08 10/13/08AM WORKEDCHANGESPM WORKEDCHANGESAM WORKEDCHANGESPM WORKEDCHANGESServers20+119013-116-1Bar203- 2020Bussers5+1403040Runners5+13+13040CoffeeN/AN/ AN/AN/AN/AN/AN/AN/AHost50403-13-1PhoneN/AN/AN/AN/AN/AN/AN/AN/ADeliveryN/AN/AN/AN/AN/AN/ AN/AN/ACoatCheckN/AN/AN/AN/AN/AN/AN/AN/AManagersN/AN/AN/AN/AN/AN/AN/AN/A Columbus Day 2008 Notes Table sizes: Normal EFTA00588655 Large Party Policies: N/A Confirmations: Normal Walk-ins: Normal Extra supplies: Normal Payroll: Early cuts1111' Linen Order: Normal Change order: Normal Rain Tickets: N/A Coat Check: Normal Menu Served: Normal/ Brunch additions Time Open: Early close jazz room Mon. PM Additional Notes: Mon AM — no anticipated "pop", Sun AM/PM - normal for the fall Columbus Day 2007 SALESWERE SALES ABOVE NORMAL OR BELOW NORMALCOVERS WEATHER Was there CXLJN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Sun. Oct. 7 AMNormal After 12:30 Regular, family Steady, no real push$20,069Normal Q budget84 I Sunny, 80sSun. Oct. 7 PMNormal All night Regular, tourists, older Early small push Normal$31,451Normal @ budget566Clear, 60sMon. Oct. 8 AMNone All Reg. Slow all day — small pop mid noon X$9,272Normal Q budget272N/AMon Oct.8 PMNormal All Occasions, regular Slow — very slow in jazz X$23,280Slow, under budget last year379Clear, 60sTues. Oct. 9 AMNormal All Regular/business Steady until 3 X$8,554Normal236Cloudy, 70sTues. Oct.9 PMNormal EFTA00588656 Before 6:30, after 9:30 Regular/young Busy Tuesday 7-9:30$32,378Norma1488Rain, 60s Columbus Day 2007 Staff Information DATE:10/7/0710/8/07AM WORKEDCHANGESPM WORKEDCHANGESAM WORKEDCHANGESPM WORKEDCHANGESServers2724- 2 I 520Bar3313Bussers7645Runners6644Coffee2212Host4434Phonell 11 Delivery0000CoatCheck0000Managers2323 DATE:10/9/07AM WORKEDCHANGESPM WORKEDCHANGESAM WORKEDCHANGESPM WORKEDCHANGESServers I4 I 9Bar 1 3Bussers45Runners35Coffee I 2Host24Phone I 1Delivery00CoatCheck00Manag ers23 Columbus Day 2007 Notes Table sizes: N/A Large Party Policies: Normal Confirmations: Normal confirmations Walk-ins: All walk-ins Extra supplies: N/A Payroll: caily cuts @ lunch Mon. and dinner Linen Order: Extra 52, 62 for weekend up 51 Change order: N/A Coat Check: N/A Menu Served: Normal Time Open: Normal Additional Notes: Sun PM use Sat night staffing, cut early. Mon AM normal Monday lunch. no push throughout day. Mon PM all reservations early normal Mon PM book Halloween 2008 SALESWERE SALES ABOVE NORMAL OR BELOW NORMALCOVERS WEATHER Was there CXLJN/S, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Fri. Oct.31 AMNormal Lunch$ I 0,060Norma1224Cool, High 50sFri. Oct.31 PMNormal, Busy after 9PM$27,900Below Normal497Cool, High 50s EFTA00588657 Halloween 2008 Staff Information DATE:10/31/08 AM WORKEDCHANGESPM WORKEDCHANGESAM WORKEDCHANGESPM WORKEDCHANGESServersI20200 Bar1030 Bussers4060 Runners4060 CoffeeN/A0N/A0 Host3050 Phon eN/A0N/AO DeliveryN/A0N/A0 CoatCheckN/A0N/A0 ManagersN/A0N/A0 Halloween 2008 Notes Table Sizes: Normal: Normal Large Party Policies: N/A Confirmations: N/A Walk-ins: Lots of Walk-ins 2,4,5's & 6s at 9PM when parade is over Extra Supplies: Carved pumpkins and over $100 worth more candy Payroll: Don't cut early. Normal to slow. Was a Fri this year and gets busy when parade lets off. Linen Order: N/A Change Order: N/A Rain Tickets: N/A Coat Check: N/A Menu Served: Normal Time Open: Normal Additional Misc. Notes: Have 2 extra cheap costumes for staff that doesn't dress up Halloween 2007 SALESWERE SALES ABOVE NORMAL OR BELOW NORMALCOVERS WEATHER Was there CXL/NIS, if so give exact times and how many? Where and what times could you overbook? Who were your guests? Tourists, Regulars, Old, Young Describe early and late business What were Menu trends? Wed. Oct.31 AMNormal All Regular Slow, pop, slow N/A$8,614Below228Sunny, 70sWed. Oct.31 PMNormal Late Regulars, young$27,904Below458Clean, 60s Halloween 2007 Staff Information DATE:10/31/07 AM WORKEDCHANGESPM WORKEDCHANGESServers13019 +lBar1030Bussers4050Runners4050Coffee1020Host2040Phone00 I 0Delivery0000CoatCheck0000Managers0030 Halloween 2007 Notes Table Sizes: Normal — mostly 2 & 4, lots of late walk-ins Large Party Policies: Normal Confirmations: Normal EFTA00588658 Walk-ins: Lots of Walk-ins 9PM- I IPM Extra Supplies: Halloween candy, extra costumes Payroll: Early cuts in AM, normal lunch push, slow after, DO NOT CUT FLOOR BEFORE lOPM NO HOW SLOW — the restaurant will get busy after parade Linen Order: N/A Change Order: N/A Rain Tickets: N/A Coat Check: N/A Menu Served: Normal Time Open: Normal Additional Misc. Notes: See Halloween in all restaurant notes EFTA00588659