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Gulfstream
PRODUCT SUPPORT
PROPOSAL
Prepared for
Presented by
Gulfstream GIV Serial Number
JEGE, LLC
Mr. La, Visoslri
Rusty Cramer
Regional Sales Manager, GuIfstream Aerospace
Gulf.ream Proposal #
ROO
07 December 2016
EFTA00603594
TABLE OF CONTENTS
PART I. Workscope Description
3
A. Interior Refurbishment
3
B. Avionics Cabin Electronics
3
C. Mechanical
3
D. Paint
3
PART II. Contingencies and Assumptions of Proposal Offer
4
A. Estimated Leadtime
4
B. Estimated Downtime
4
C. Pricing and Scheduling Terms
4
D. General Contingencies
5
E. Addendum to Proposal and Work Authorization Terms and Conditions
6
PART III. Payment Terms and Remittance Instructions
7
PART IV. Executive Summary and Proposal Acceptance
8
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07 December 201.6
Gulfstream GIV Serial Number
AGE, LLC
PART I. Workscope Description
A. INTERIOR REFURBISHMENT
Not Requested
B. AVIONICS / CABIN ELECTRONICS
Not Requested
C. MECHANICAL
1. Aircraft Maintenance
1.1 Customer Furnished Miscellaneous CMP Tasks (Labor Only)
$14,629
Accomplish Customer Furnished Miscellaneous CMP Tasks. (Exhibit 1)
Notes:
•
Correction of discrepancies is not included in the quoted price.
•
Materials / Outside Services will be billed as required.
D. PAINT
Not Requested
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This proposal is confidential between Gulfstream and the Customer.
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PART II. Contingencies and Assumptions of Proposal Offer
Unless expressly stated otherwise in writing, this proposal and the Workscope pricing information included in Part I
Workscope, (-Proposer) is based upon the following contingencies and assumptions associated with the activity and work
required for the work scope defined in Part I Workscope (-Work-). Additional charges for any Customer-approved Work
ultimately performed on Gulfstream GIV aircraft, Serial Number MI ("Aircraft"), which is beyond the scope of this
Proposal will be billed on a time and materials basis, except as otherwise expressly agreed in writing between the parties.
The term Customer shall refer to JEGE, LLC ("Customer) in this Proposal.
A. Estimated Leadtime
This Proposal provides for leadtimes. Leadtime is an estimate expressed in calendar days to allow for planning and
scheduling of the Aircraft service visit. Leadtimes commence upon Gulfstream's receipt of Customer's signed Proposal
and material callout selections. Leadtimes may be addressed by other relevant contingencies set out in this Proposal.
B. Estimated Downtime
This Proposal provides for downtime. Any downtime estimates included in this Proposal are based upon Gulfstream's
general understanding of the time required to accomplish the work outlined in this Proposal. Said understanding is in turn
based upon Customer satisfying any leadtime requirements. Estimated downtime may be adjusted depending on the final
induction schedule and mutually agreed facility selected for completion of the Work. For the avoidance of doubt, any
expression of downtime is only provided as an estimate. This estimate is not a contractual commitment by Gulfstream.
Estimated downtime is stated in working days, defined as Monday through Friday, excluding applicable recognized local
holidays. If additional Work is required beyond that specifically identified in this Proposal, then the estimated downtime
may be extended by Gulfstream. Estimated downtime may increase or decrease depending upon the availability of the
mutually agreed facility selected for completion of the Work.
C. Pricing and Scheduling Terms
This Proposal is contingent on all Work being accomplished during a single coordinated maintenance visit.
The quoted prices contained herein are valid (i) if the Proposal is signed and returned to Gulfstream within ninety (90)
days of the date of the Proposal, and (ii) the Work is scheduled to be accomplished at a mutually agreeable facility and
time within six (6) months from the date of this Proposal, and within the same calendar year as the date of this Proposal.
Gulfstream reserves the right to adjust the pricing in this Proposal if the foregoing conditions are not satisfied.
Unless otherwise indicated on the face of this Proposal, any proposal for Work in a Gulfstream US facility is valid for each
Gulfstream US facility. Proposals for work at any non-US Gulfstream facilities are specific and binding only as to the
facility identified on the Proposal.
Overtime: Gulfstream will not charge overtime for the Work required in this Proposal, unless there are (i) Discovered
Discrepancies as addressed below, (ii) Changes documented on Work Change Requests (WCRs) as described below, or
(iii) Customer requests to accelerate the estimated downtime for any Work. Customer must approve all overtime activity
prior to Gulfstream performing and billing for overtime.
Discovered Discrepancies: Except as specifically identified in PART I Workscope, this Proposal does not include repairs
to the Aircraft resulting from discrepancies in the Aircraft (including without limitation corrosion) discovered during the
performance of the agreed Workscope. All discovered discrepancies will be corrected upon request at additional charge
and with additional downtime. This process is further described in the Changes (VCRs") paragraph.
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This proposal is confidential between Gulfstream and the Customer.
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Gulfstream GIV Serial Number
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PART II. Contingencies and Assumptions of Proposal Offer (continued)
C. Pricing and Scheduling Terms (continued)
Changes ("WCRs"): This Proposal is subject to further financial and schedule modification, which will be documented on
work change requests ("WCRs") presented to the Customer for approval, if any of the following occurs:
•
Subsequent to the date of this Proposal, a relevant aviation regulatory authority or OEM (including Gulfstream)
publishes any change in relevant technical documentation which affects the Workscope.
•
Additional billable work, which is not specifically delineated in the Workscope, is required to perform the quoted
Workscope. This additional work may include by way of example relocation of existing aircraft equipment, beyond
that already defined in the Workscope, due to space limitations.
Consumables: There will be a 4.0% charge for consumables, to a maximum of $5,000, on all work orders containing
labor revenue charges. This charge will be calculated based on the total labor revenue man-hours invoiced on the work
order. Only invoices defined as "Road Trip Invoice" will be exempt from this charge.
CFE, Drop Shipments and Handling Fees: Customer furnished parts or equipment ("CFE") and drop shipments made
by the Customer to Gulf stream will be subject to a handling fee of 15% based on current manufacturer list price of the part
or item furnished. The handling fee will not apply to parts originally purchased from Gulf stream. Proof of purchase from
Gulfstream must be shown to waive the handling fee.
Third Party Vendors: Any estimates given for vendor parts, materials, or services provided to Gulfstream by outside
vendors, whether for repair, calibration, overhaul, exchange or the like, are subject to adjustment based upon the actual
charges billed to Gulfstream by such outside entity.
Excluded fees, taxes, etc.: All prices stated herein are exclusive of freight, fuel, flight costs, environmental fees, and/or
any applicable taxes.
Exchange Services — Retention of Removed Equipment: Any parts exchanged as part of the Workscope, and related
price adjustments will be governed by Gulfstream's then current parts exchange program. Except as specifically identified
in PART I Workscope, equipment removed as part of the Workscope will become the property of Gulfstream.
PlaneParts©: Except as specifically identified in a PART I Workscope. this Proposal does not take into account any parts
provided at no charge under Gulfstream's PlaneParts© Program. To enroll or learn more about the PlaneParts© program
please visit
D. General Contingencies
Requirement for Customer Furnished Records: This Proposal is based upon the Aircraft being in the configuration,
and containing the equipment, as indicated in Gulfstream CMP records and any records supplied by Customer to support
this Proposal.
This Proposal is also contingent upon the Customer supplying, upon induction or within leadtimes, all avionic, electrical,
system, interior or structural drawings, diagrams, analysis and records, which accurately represent the current condition of
the aircraft ("Customer Records"), as approved by the relevant aviation authority, and which are required by Gulfstream to
conduct the Work.
Any changes which are required to be made by Gulfstream to the Customer Records, or due to the inadequacy of the
Customer Records, in connection with the Work, will be subject to additional charges. These additional charges will be
documented pursuant to the Changes ("WCRs") clause and subject to Customer approval.
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This proposal is confidential between Gulfstream and the Customer.
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GAC Rev. July 7. 2016
EFTA00603598
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ID #
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07 December 2016
Gulfstream GN Serial Number MI
AGE, LLC
PART II. Contingencies and Assumptions of Proposal Offer (continued)
D. General Contingencies (continued)
General Exceptions: Except as specifically identified in PART I Workscope:
•
Aircraft Preservation: This Proposal does not include any preservation tasks related to the Aircraft, its engines
or systems. Customer is responsible for making certain that all specific preservation tasks related to the Aircraft,
its engines or systems, which are required or may become required while the Aircraft is at Gulf stream's facility for
the Workscope. are identified on the Work Order.
•
Certification Basis: All Work to be accomplished by Gulfstream under the Workscope, assumes the Aircraft is
operated in compliance with FAR Part 91 or the equivalent not-for hire operating rules of the relevant aviation
authority.
•
Non-standard Equipment: Gulfstream is not responsible for vendor to vendor incompatibilities which may be
discovered during the course of the installation.
•
Manuals — Modifications: Changes to the Aircraft's Completion Center Maintenance Handbook (CCMH) or
Cabin Operating Manual (COM) are not included as part of this Proposal. Should a modified CCMH or COM be
requested by the Customer, it may be provided at additional charge. Any changes to the Aircraft's Minimum
Equipment List ("MEL") are the Customers responsibility and are not included herein.
•
Access, Closure, Removal and Replacement: Access and closure, removal and replacement required to
perform the Workscope are not included as a part of this Proposal.
Touch-Up Paint: For aircraft with standard Gulfstream paint schemes (one (1) base color and two (2) stripes), the sealing
and touch-up (by brush) of panels is included in the Workscope. Aircraft with non-standard paint schemes will be subject
to an additional charge for the additional time required to complete the paint touch-up.
Unused Wiring: Any existing wiring or tubing made obsolete by the Work will be capped and stowed. Wiring or tubing
removal, if requested by the Customer, will be at additional charge.
Termination after acceptance of Proposal: Unless the Customer has specifically directed otherwise, once the Proposal
is signed and returned to Gulf stream, and prior to the Workscope being scheduled in accordance with Section C Pricing
and Scheduling Terms, this Proposal shall be binding upon Gulfstream as to the prices set forth herein. All preliminary
engineering materials and components ordered to support the Workscope. any labor expended, any restock charges
incurred, and any other direct costs supporting the Workscope are chargeable to the Customer if the proposed
Workscope is thereafter canceled by the Customer. If materials or components cannot be returned to their respective
vendor(s), Customer will be billed in full for these items. In such case, the materials and components become the property
of the Customer. If the Work is rescheduled for a later arrival, these charges will be applied to the rescheduled visit, as
appropriate.
Confidentiality: This Proposal and any related documents are strictly confidential between Gulfstream and Customer and
will not, without the prior written consent of the other party, be disclosed by either party, in whole or in part, to any third
party except to such party's accountants, lawyers, and bankers, and Gulfstream's suppliers, provided such third parties
agree to confidentiality as may be necessary for either party to carry out its obligations or enforce its rights pursuant to this
Proposal.
E. Addendum to Proposal and Work Authorization Terms and Conditions
Not Applicable
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This proposal is confidential between Gulfstream and the Customer.
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GAC Rev. July 7. 2016
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Gulfstream GN Serial Number MI
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PART III. Payment Terms and Remittance Instructions
For customers with available credit, and except as set forth below, payment terms are net 30 days from date of invoice.
Unless otherwise agreed in writing, for Work estimated to exceed One Hundred Thousand Dollars ($100,000.00) but less
than Three Million Dollars ($3,000,000), Customer agrees to make progress payments on the following schedule: 50% of
the estimated amount prior to commencement of Work on the Aircraft, and final payment of the remaining 50% 30 days
from the date of final invoice. For Work estimated to exceed Three Million Dollars ($3,000,000), Customer agrees to make
progress payments on the following schedule: 30% of the estimated amount prior to commencement of Work on the
Aircraft, 30% at the midpoint of the Work as reasonably established by Gulfstream. 30% 30 days prior to the date of
projected delivery as reasonably established by Gulfstream and final payment of the remaining 10% at delivery of the
Aircraft. Additional deposits may be required for long-lead or special purchased parts, which are not refundable, should
the visit be cancelled or work scope changed to eliminate those items. Additional deposits may also be requested if there
is a significant amount of growth in the scope of the Work, including significant material costs. If any portion of an invoice
is disputed, then Customer shall nevertheless pay all undisputed amounts per this schedule. Gulfstream shall not be
required to release Customer's Aircraft to depart if Customers total outstanding balance owed to the Gulfstream Parties
exceeds the lesser of One Hundred Fifty Thousand ($150,000.00) or Customers available credit limit. All sums past due
bear interest at the lesser of 1.5% per month, or the maximum rate allowable by law, plus reimbursement for attorney fees
and other costs of collection. For customers without available credit, including those without open credit terms (cash in
advance, cash on delivery, etc.), as additional items are added to the Work, additional progress payments may be
required to continue Work on the Aircraft and all remaining outstanding balances must be paid prior to Aircraft departure.
See the Work Authorization terms and conditions for further details on payment terms.
If Applicable, Aircraft Records and Condition Survey ("ARCS"). ARCS fees are payable in advance of the inspection
being performed. Acceptable methods of payment related to ARCS and supporting aircraft sales transactions include
payment via wire transfer/ACH, certified check and Gulfstream accepted credit card. Costs incurred in remediation of
discrepancies documented during the ARCS or required in conjunction with the supporting aircraft sales transaction are
immediately due upon completion of the ARCS and prior to the departure of the aircraft. This section applies to all
customers, including those who have available credit.
Remittance can be made to the following:
Checks:
Gulfstream Aerospace Corporation
(Overnight) Gulfstream Aerospace Corporation (Box #730349)
P.O. Box 730349
c/o JP Morgan Chase Bank, NA
Dallas, TX 75373-0349
Attn: Dallas National Wholesale Lockbox TX1-0029
14800 Frye Road
Ft. Worth, TX 76155
Wire Transfer
Gulfstream Aerospace Corporation
Instructions:
JP Morgan Chase Bank, NA
1 Bank One Plaza
Chicago, IL 60670
Account No. 10-15825
Reference your Five (5) Digit Customer Number (XX-XXX)
Bank
Fedwire Routing No. (ABA) 021 000 021
Identifiers:
S.W.I.F.T CHASUS33
ACH Credit Routing No. (ABA) 071 000 013
Note: Please reference the Quote ID Number and one of the following (as applicable):
•
Invoice Number
•
Sales Order Number
•
Job or Work Order Number
•
Aircraft Serial or Registration Number
•
Customer Account Number
Page 7 of 9
This proposal is confidential between Gulfstream and the Customer.
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GAC Rev. July 7. 2016
EFTA00603600
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ID #
ROO
07 December 2016
Gulfstream GIV Serial Number.
AGE, LLC
PART IV. Executive Summary and Proposal Acceptance
Please select items in Accept/Decline columns. Once an item is accepted, the amount will auto populate the total. (Please
note that quoted dollars and downtime may vary based on concurrent work with accepted/declined items.)
A. INTERIOR
B. AVIONICS / CABIN ELECTRONICS
C. MECHANICAL
rcraft Maintenance
Customer Furnished Miscellaneous CMP Tasks
D. PAINT
(USD)
Accept
Decline
$14,629 L
QUOTED WORKSCOPE TOTAL BASED ON CUSTOMER ACCEPTED ITEMS
'Default value is set to SO until Customer selections have been made above.
$0
Estimates based on Quoted Workscope
Materials/Outside Services for CMP Inspection Package(s)'
$2,800 !
The estimated amount includes items marked with an "X" on the attached CMP Exhibit(s). The estimates are for planning purposes
only and are subject to pricing and availability at the time of aircraft induction.
Schedule Planning .
Estimated Days
Estimated Leadtime'
3 Calendar Days
'The above leadtime is an estimate expressed in calendar days to allow for planning and scheduling of the Aircraft service visit and will
commence upon Gulfstream's receipt of Customer's signed Proposal and material callout selections. Leadtimes may be addressed by
other relevant contingencies set out in this Proposal.
Estimated Downtime2
3 - 5 Working Days
2The above downtime estimate is based upon Gulfstream's general understanding of the time required to accomplish the work outlined
in this Proposal. Said understanding is in turn based upon Customer satisfying any leadtime requirements. Estimated downtime may be
adjusted depending on the final induction schedule and mutually agreed facility selected for completion of the Work. For the avoidance
of doubt, any expression of downtime is only provided as an estimate. This estimate is not a contractual commitment by Gulfstream.
Estimated downtime is stated in working days, defined as Monday through Friday. excluding applicable recognized local holidays. If
additional Work is required beyond that specifically identified in this Proposal. then the estimated downtime may be extended by
Gulfstream. Estimated downtime may increase or decrease depending upon the availability of the mutually agreed facility selected for
completion of the Work.
Gulfstream West Palm Beach
1500C Perimeter Road
West Palm Beach. Florida 33406
Main Phone: +1-561-681-9300
Note: Changes to facility input may affect downtime. Please contact your Regional Sales Manager.
Quote Validity
Pricing contained in this proposal is valid for 90 days from the date of this proposal.
For further details/definition, see Part II Section C or click here)
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This proposal is confidential between Gulfstream and the Customer.
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EFTA00603601
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ID #
R00
07 December 201.6
Gulfstream GIV Serial Number
AGE, LLC
PART IV. Executive Summary and Proposal Acceptance (continued)
Upon acceptance of this Proposal, the prices and quotes stated herein (subject to all contingencies or other stated
assumptions) constitute a formal Fixed Price Quote, which is included in Gulfstream's standard Work Authorization
Agreement Terms and Conditions. Your acceptance of all or any portion of this Proposal confirms your acknowledgement
that you have read and express agreement to be bound by these terms.
This Proposal expressly incorporates by reference and is subject to Gulfstream's standard Work Authorization Agreement
Terms and Conditions which are attached hereto as ATTACHMENT A. The Work Authorization, which will include a Work
Order which details all items of Work to be accomplished during the service visit, including those items selected and
documented by Customer from this Proposal, will constitute the agreement between the parties and will supersede this
Proposal when executed by both parties. The Work Authorization will be signed at the Aircraft's induction into the agreed
Gulfstream Service Center.
IN WITNESS WHEREOF, the parties have caused this Proposal to be executed by their duly authorized representatives.
Copies of a fully executed agreement. emailed between the parties will be effective as an original signed agreement.
JEGE. LLC
("Customer-)
GULFSTREAM AEROSPACE CORPORATION
("Gulfstream")
By:
By:
19 4€
0ritsel.,
Name:
Name: Rusty Cramer
Title:
Title:
Regional Sales Manager, Product Support Sales
Date:
Date:
07 December 2016
Please complete and return all pages of PART IV via fax
or email
Page 9 of 9
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GAC Rev. July 7. 2016
EFTA00603602
ATTACHMENT A
WORK AUTHORIZATION AGREEMENT TERMS AND CONDITIONS
1. AGREEMENT.
This Work Authorization Agreement, including documents incorporated by reference, (the
"Agreement") identifies the services and materials (the "Work") to be provided by Gulfstream. its employees, agents.
representatives, and contractors, (collectively "Gulfstream") to the aircraft identified on the first page of this Agreement
(the "Aircraft") plus the associated terms and conditions of the Agreement. "Customer" means collectively the customer
identified on the first page hereof, and all owners, operators. lessors, lessees and insurers of the Aircraft. "Gulfstream
Parties" means Gulfstream, General Dynamics Corporation and each of their affiliates, including without limitation the Jet
Aviation companies ("Jet Aviation"), and all such entities' employees, agents. representatives and contractors. This
Agreement is the parties' entire agreement concerning the Work and replaces prior verbal or written agreements with
respect thereto. This Agreement's terms and conditions (but excluding changes in the scope of the Work and overtime
authorizations) may not be altered except by a writing that expressly references this Agreement and is signed by
authorized representatives of both parties.
2. WORK CHANGES. Customer authorizes Gulfstream to expend labor and materials reasonably appropriate to the
mutually agreed Work. Work changes (including requests for overtime) require mutual agreement of the parties.
Customer's oral changes increasing the scope of the Work or approving overtime are binding (unless otherwise provided
by law). Customer payment of the invoice for any additional Work item is customer acknowledgement that the additional
item was mutually agreed upon as part of the Work.
3. PRICING. Except as otherwise specifically agreed between the parties in writing, all Work (including engineering
services) performed under this Agreement is on a TIME AND MATERIALS BASIS unless expressly subject to a formal
fixed-price quote signed by both Gulfstream and Customer. ESTIMATES OF EXPECTED HOURS/MATERIAL
COSTS ARE NOT QUOTES AND ARE BILLED SOLELY ON A TIME AND MATERIALS BASIS. For time and
materials Work: (a) labor (including engineering services) is billed according to the rates set forth in the Gulfstream
Aircraft Services Rate Letter in effect as of the date the Work is performed; and (b) materials are billed according to
Gulfsueam's standard prices in effect on the date the material is used. Any incremental charge under Gulfsueam's
Component Exchanged Program will be billed by supplementary invoice.
4. PAYMENT TERMS. For customers with available credit, and except as set forth below, payment terms are net 30
days from date of invoice. Unless otherwise agreed in writing, for Work estimated to exceed One Hundred Thousand
Dollars ($100,000.00) but less than Three Million Dollars ($3,000,000). Customer agrees to make progress payments on
the following schedule: 50% of the estimated amount prior to commencement of Work on the Aircraft, and final payment
of the remaining 50% 30 days from the date of final invoice. For Work estimated to exceed Three Million Dollars
($3,000,000). Customer agrees to make progress payments on the following schedule: 30% of the estimated amount prior
to commencement of Work on the Aircraft. 30% at the midpoint of the Work as reasonably established by Gulfstream,
30% 30 days prior to the date of projected delivery as reasonably established by Gulfstream. Additional deposits may be
required for long-lead or special purchased parts, which are not refundable, should the visit be cancelled or work scope
changed to eliminate those items. Additional deposits may also be requested if there is a significant amount of growth in
the scope of the Work, including significant material costs. If any portion of an invoice is disputed. then Customer shall
nevertheless pay all undisputed amounts per this schedule. In any and all cases. Gulfstream shall not be required to release
Customer's Aircraft to depart if Customer's total outstanding balance owed to the Gulfstream Parties exceeds the lesser of
One Hundred Fifty Thousand ($150,000.00) or Customer's available credit limit. All sums past due bear interest at the
lesser of 1.5% per month, or the maximum rate allowable by law, plus reimbursement for attorney fees and other costs of
collection. For customers without available credit, including those without open credit terms (cash in advance, cash on
delivery, etc.). as additional items are added to the Work, additional progress payments may be required to continue Work
on the Aircraft and all remaining outstanding balances must be paid prior to Aircraft departure.
5. TAXES. Customer is responsible for all Federal. State. local and foreign taxes, fees, levies. penalties, excises,
charges, surcharges, import and export charges and other duties and tariffs ("Taxes") applicable to the Work performed
hereunder, the materials used or transportation (other than taxes on income of Gulfstream) and Customer shall indemnify
and hold Gulfstream harmless with respect thereto.
5.1 Any and all payments by the Customer under the terms of this Agreement shall be exclusive of any Taxes. Customer
shall bear, and shall indemnify Gulfstream for any such Taxes in the event they are or become due at any time in
accordance with the applicable laws and regulations. Should customer be required by applicable law to withhold or deduct
any Taxes from such payments, then the sum payable shall be increased as necessary so that after making all required
deductions, Gulfstream receives an amount equal to the sum it would have received had no such deductions been made.
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EFTA00603603
6. WARRANTY.
6.1 GENERAL. Gulfstream warrants that the Work conforms to the pertinent specifications prescribed by the applicable
aircraft/component manufacturer, and that any components or other items supplied hereunder (but excluding Customer-
furnished items) are free from defects in material and workmanship. This warranty extends to defects discovered within
twelve (12) months, or one thousand (1.000) flight hours, whichever comes first, after completion of the Work; except that
the warranty period for any Work performed as warranty work is equal to the pre-existing unexpired warranty period.
Pans qualifying for the "Exclusive Gulfstream Parts Warranty Extension" Program, or other extended published
Gulfstream warranty programs. if any, are entitled to an extended warranty period pursuant to the terms of such programs
as they exist on the date this Agreement is executed. To the extent that any Work is being performed as warranty work
under a service center warranty originally extended by a Gulfstream Party to a prior owner or operator of the Aircraft, then
this Agreement shall constitute an assignment of such original warranty to Customer except that the terms and conditions
thereof shall be those in this Agreement (including Sections 7, 8 and all other disclaimers and limitations in this
Agreement).
6.2 REMEDY. Gulfstream's sole obligation for breach of warranty for Work other than inspection activities, and
Customer's sole remedy. is limited to the repair. replacement or correction (at Gulfstream's reasonable discretion) of the
defective Work. All parts and labor required for disassembly. removal, installation and reassembly of the defective item
are Gulfstream's expense. but only if the Work is performed at a Gulfstream or Jet Aviation facility authorized to work on
the applicable aircraft model. Gulfstream is not responsible for any costs or expenses associated with transporting the
Aircraft or warranted items to any repair facility. Gulfstream's sole obligation for negligent or otherwise defective
inspection activities, including any damage to an Aircraft that results from any alleged negligent inspection. and
Customer's sole remedy, is limited to refund of any payments made by Customer for that portion of such inspection that
was defective.
63 ADDITIONAL REMEDY FOR COLLATERAL AIRCRAFT DAMAGE.
63.1
In addition to the warranty remedy provided in Section 6.2. but subject to Section 6.3.2 below, if any defective
Work, negligence or willful misconduct of a Gulfstream Party related to performance of this Agreement causes damage to
the Aircraft within the warranty period set out in Section 6.1. then as Customer's sole remedy Gulfstream will repair at no
charge (as further described below) any such Aircraft damage that is directly and immediately caused by a Gulfstream
Party. Such repairs will be accomplished at a Gulfstream or Jet Aviation facility authorized to work on the aircraft model,
and on the same terms and conditions hereof (excluding payment obligations) using methods selected by Gulfstream in its
reasonable discretion: provided, however, if Gulfstream reasonably deems the Aircraft to be damaged beyond economical
repair, then the sole remedy is for Gulfstream to pay Customer the Aircraft's pre-damage fair market value and for
Gulfstream to receive clear title thereto.
63.2
Notwithstanding anything else in this Agreement. Gulfstream's remedy obligations under this Agreement shall
not include Aircraft damage that either (a) allegedly is caused by a negligent inspection where the damage occurs after
completion of the Work or (b) is caused by a Right Operations Accident (as defined below) even if such accident is
allegedly caused by a Gulfstream Party (including negligence of a Gulfstream employed flight crew member on the
Aircraft). "Flight Operations Accident" means an accident or incident occurring between ramp movement for flight
through takeoff. flight, landing, taxi and parking in which the Aircraft suffers damage from contact with the earth or other
objects.
6.4 TERMINATION OF WARRANTY. The warranties and Gulfstream's obligations for the repair of Aircraft
Damage set forth above in Section 6 are void if either the Aircraft or warranted item have been subjected to maintenance.
overhaul, installation, storage. operation, or use which is improper or not in accordance with the aircraft/component
manufacturer's instructions (including failure to comply with approved operating and maintenance manuals, instructions
or bulletins, or customary maintenance or airmanship practices), or to any accident or casualty that proximately causes or
contributes to the failure or substandard performance of the warranted item or further damage to the Aircraft.
6.5 CUSTOMER'S OBLIGATIONS. Gulfstream's warranty obligations hereunder are expressly conditioned upon
compliance with all of the following: Customer must provide Gulfstream with written notice within 60 days after the
defect becomes apparent; Customer must return or otherwise dispose of the item at issue as directed by Gulfstream within
30 days after receipt of Gulfstream's instructions: and Customer shall maintain and make available to Gulfstream all
records (including FDR, CVR and other aircraft recorded data) reasonably related to the maintenance, use and condition of
the item at issue.
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EFTA00603604
7. DISCLAIMERS. THE EXPRESS WARRANTIES IN SECTION 6 OF THIS AGREEMENT ARE EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES (EXCEPT FOR THE WARRANTY OF TITLE) AND
REPRESENTATIONS, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS (INCLUDING FITNESS FOR A PARTICULAR
PURPOSE) (COLLECTIVELY "EXCLUDED WARRANTIES"). Except as expressly set forth in this Agreement,
Customer, on behalf of itself and all owners, operators, lessors, lessees, and insurers of the Aircraft, hereby waives and
releases all rights, claims, and remedies (through subrogation or otherwise) with respect to any and all Excluded
Warranties, duties, obligations, and liabilities in tort or contract arising by law or otherwise from this Agreement or the
Work, including: (I) liability for a Gulfstream Party's own negligence or (2) strict liability or product liability. For the
avoidance of doubt, this Section 7 does not modify the rights and obligations of Gulfstream and Customer (or owner of
Aircraft if different from Customer), as expressly stated in any Gulfstream Aircraft Warranty Agreement between the
parties.
8. EXCLUSION OF ALL OTHER DAMAGES. Notwithstanding anything else in this Agreement, the Gulfstream
Parties shall not be liable for punitive, special. incidental or consequential damages that arise from or relate in any way to
this Agreement, or the Aircraft's presence at a Gulfstream Patty's facility as a result of this Agreement. whether arising
out of contract, warranty, tort or by statute or otherwise. Such excluded damages include damages for loss of use, loss of
time, inconvenience, diminution in value or commercial loss. THE EXCLUSION OF SUCH DAMAGES AS SET
FORTH HEREIN SHALL APPLY NOTWITHSTANDING ANY OTHER PROVISION OF THIS AGREEMENT,
SHALL BE DEEMED INDEPENDENT OF ALL WARRANTIES, AND OTHER PROVISIONS OF THIS
AGREEMENT, AND SHALL SURVIVE ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY
WARRANTY OR LIMITED REMEDY UNDER THE TERMS OF THIS AGREEMENT.
9. INCIDENTAL CUSTOMER PROPERTY. Gulfstream assumes no responsibility or liability for any Incidental
Customer Property brought or delivered to Gulfstream's premises by Customer, whether on the Aircraft or otherwise.
"Incidental Customer Property" is any item associated with the Aircraft, its crew, representatives of the Customer, or its
passengers, that is not a part of the certified Aircraft or directly related to its operation. such as loose aircraft or cabin
equipment. typical catering supplies, or the like. Gulfstream reserves the right to decline to store any Incidental Customer
Property on its premises which it deems, in its sole discretion, inappropriate or dangerous. The Customer is responsible
for importing or exporting of Incidental Customer Property into or out of the boundaries of any nation and must adhere to
all applicable import or export control laws and regulations. including without limitation Export Administration
Regulations ("EAR") and International Traffic in Arms Regulations ("ITAR") for entries into and out of the United States.
The Customer hereby agrees to defend, indemnify, and hold Gulfstream harmless from any and all claims made against
Gulfstream arising out of Incidental Customer Property brought or delivered to Gulfstream's facilities, including losses
incurred because of damage or theft, improper shipping or receiving, together with any criminal or civil penalties or other
duties, imposts, taxes, liens or other obligation imposed by any governmental entity resulting from the presence of
Incidental Customer Property on Gulfstream's facilities.
10. LIABILITY TO THIRD PARTIES. The limitations of liability in these terms and conditions will not be
interpreted to affect in any way a Gulfstream Party's obligations, if any, for third party personal injury, wrongful death or
property damage other than the Aircraft or its contents.
U. NO BAILMENT. No bailment is created by this Agreement, and Gulfstream shall not act as insurer of the Aircraft
or any Incidental Customer Property while the Aircraft or Incidental Customer Property is present at Gulfstream's facility
or otherwise in Gulfstream's custody or control.
12. NO DELAY PENALTY. Gulfstream will use reasonable efforts to complete the Work in a timely manner.
Reasonable efforts does not include overtime unless the Customer agrees to bear overtime charges. Notwithstanding such
obligation. Gulfstream shall not under any circumstances be liable for damages. late delivery penalty. fee or the like
should it fail to perform the Work within any period of time specified by the Parties.
13. ACCEPTANCE OF DELIVERY. Gulfstream will tender the Aircraft to Customer for delivery at the facility
where the Work was performed. unless otherwise agreed in writing. Customer shall promptly inspect the Work, and, upon
correction or Customer approved deferral of any discrepancies in such Work, Customer shall accept the Aircraft.
14. TITLE. Title to all materials installed in the Aircraft under this Agreement does not pass until acceptance and
payment of the Work by Customer, through delivery of the Aircraft or as otherwise mutually agreed in writing.
Rev. June 16.2016
3 of 4
EFTA00603605
15. EXCESS STORAGE CHARGE. Unless otherwise agreed between the parties in writing, should Customer's
Aircraft remain at Gulfstream's facility following completion of the Work for more than five (5) days. for whatever reason
(including a failure to pay for the Work performed), Gulfstream is authorized by Customer to charge the prevailing rate for
day storage of aircraft as then charged by Fixed Base Operators for aircraft of similar size on the airport where the Aircraft
is stored (but not less than $200.00 per day). Unless otherwise expressly agreed in writing as part of this Agreement.
Gulfstream is under no obligation to provide any maintenance services whatsoever to the Aircraft while being stored under
this provision and any dilapidation of the Aircraft during such storage period shall be Customer's sole responsibility.
16. SAFETY AND SECURITY. Customer's employees, agents. subcontractors and representatives shall abide by all
applicable Gulfstream policies, procedures and safety protocols when present on Gulfstream's premises.
17. INDEMNITY BY CUSTOMER ENTERING GULFSTREANI'S PREMISES FOR PERSONAL INJURY
AND DAMAGE TO OTHER PROPERTY. Customer assumes the risk of and agrees to indemnify and hold harmless
the Gulfstream Parties from and against any and all liability, damage, loss, cost and expense, including attorney's fees, on
account of any claim, suit or action made or brought against a Gulfstream Party (including claims brought against a
Gulfstream Party because of a Gulfstream Party's own negligence) for the death of or injury to employees, agents.
representatives and subcontractors of Customer, or damage or destruction of property of Customer, its employees, agents.
representatives or subcontractors, (other than damage or destruction of the Aircraft upon which Work is performed. which
is addressed elsewhere under this Agreement) sustained arising from or related to Customer's presence on the Gulfstream
Party's facilities (including its hangars and ramps but excluding a Gulfstream Party's customer lobby and customer
briefing rooms) during the course of the Agreement, except for the willful misconduct of a Gulfstream Party or its
employees acting within the scope of their employment.
18. ARBITRATION. Any controversy or claim arising out of either this Agreement or Customer's service visit to
Gulfstream shall be governed by the laws of the State of Georgia, without regard for rules concerning conflicts of law, and
settled by one (1) arbitrator (except if the claim is in excess of Two Million Dollars ($2.000,000.00), then by three (3)
neutral arbitrators) under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") in the City
where the work hereunder was performed If the arbitration proceedings shall be conducted before a panel of three neutral
arbitrators, the panel shall be selected using the following process: Within 15 days after the commencement of arbitration.
each party shall select one person meeting the specified qualifications to act as neutral arbitrator, and the two thus selected
shall select a third neutral arbitrator meeting the specified qualifications within 15 days of their appointment to act as the
chair of the arbitration panel. If the arbitrators selected by the parties are unable to or fail to agree upon the third
arbitrator, the third arbitrator shall be selected by the American AAA. In arbitration with a single arbitrator, the parties
shall use their best efforts to agree upon an arbitrator(s) within thirty (30) days after service of the claim, and if agreement
is not reached by such date then either party may request the AAA to appoint an arbitrator(s) in accordance with its rules.
The United Nations. Convention on Contracts for the International Sale of Goods (frequently referred to as the
"UNCISG") shall not apply.
19. MISCELLANEOUS. If any provision of this Agreement is held invalid under applicable law. such provision will
be ineffective only to the extent of such invalidity without invalidating the remainder of this Agreement. If there is any
conflict between these terms and conditions hereof and any document incorporated herein by reference. then these terms
and conditions shall control unless such document expressly states the contrary. The words -include.- "including" and
variations thereof are not terms of limitation and shall be deemed followed by "without limitation." Exports or re-exports
of commodities, technology and software provided as part of the Work are subject to the U.S. Export Administration
Regulations and diversion contrary to U.S. law is prohibited. Customer shall comply with all applicable U.S. export laws
and regulations. The failure of any of the parties to exercise any right under this Agreement shall not be construed as a
waiver or relinquishment for the future enforcement of such right at any time
20. AUTHORIZATION OF AIRCRAFT OWNER/LESSOR/LESSEE. The person signing this Agreement on
behalf of Customer represents, warrants and affirms that he is an AUTHORIZED AGENT OF THE AIRCRAFT
OWNER(S), and, if applicable, lessor(s) and/or lessee(s) with full authority to enter into this Agreement and bind such
owner(s), lessor(s), or lessee(s), with respect to all Work contemplated herein and on behalf of himself and his employer
agrees to indemnify Gulfstream for all losses arising from any breach of this representation and warranty.
Customer Acknowledgement:
By:
Name:
Title:
Rev. June 16.2016
4 of 4
EFTA00603606
I0#
R00
Customer Furnished Misc CMP Tasks (Exhibit 1)
Mandatory
Code
Related
Code
Code Description
Included in
Material
Estimate
320009
Landing Gear (Left Main) Corrosion Inhibiting Compound Reapplication
323002
Landing Gear Cycling - Operational Check
320010
Landing Gear (Right Main) Corrosion Inhibiting Compound Reapplication
320034
Nose Landing Gear Corrosion Inhibiting Compound Reapplication
321041
Main Gear Shock Absorber (Left) • Service
321042
Main Gear Shock Absorber (Right) • Service
322042
Nose Gear Axle Assembly • Corrosion Prevention
320006
Nose Landing Gear and Systems - Lubrication
320027
Nose Landing Gear Axle Assembly - Corrosion Inhibiting Compound Application
322035
Nose Gear Axle Fitting - Removal! Installation
324009
Nose Gear Wheel Assembly (Left) - Removal / Installation
324049
Nose Gear Wheel Bearings (Left) - Inspection / Pack
324010
Nose Gear Wheel Assembly (Right) - Removal / Installation
324050
Nose Gear Wheel Bearings (Right) - Inspection / Pack
322433
Nose Landing Gear Spring Rod Assembly - Lubrication
322430
Nose Landing Gear Spring Rod Assembly - Removal/ Installation
323003
Nose Landing Gear Sequencing Linkage - Check / Adjustment
322434
Main Landing Gear Bungee (Lett) - Lubrication
322431
Main Landing Gear Bungee (Leh) - Removal / Installation
322435
Main Landing Gear Bungee (Right) - Lubrication
322432
Main Landing Gear Bungee (Right) - Removal / Installation
323001
Landing Gear - Normal - Functional Test
291057
Combined / Flight Hydraulic System Reservoir - Filling Procedures
323004
Landing Gear - Emergency - Functional Test
323101
Emergency Landing Gear System - Rush
323025
Main Gear Side Brace Fitting Pin (Left) • Inspection
323015
Side Brace Actuator (Left) - Removal / Installation
323026
Main Gear Side Brace Fitting Pin (Right) • Inspection
323016
Side Brace Actuator (Right) - Removal / Installation
323112
Landing Gear Emergency Air Bottle - Hydrostatic Test
X
323110
Landing Gear Air Bottle - Removal / Installation
323115
Bottle. Landing Gear Air - Service
532043
Baggage Compartment Below Floor • Inspection
534015
Main Landing Gear Installation (Left) • Inspection
534016
Main Landing Gear Installation (Right) • Inspection
534018
Main Landing Gear Wheel Well Compartment • Inspection
534020
Nose Wheel Well and Gear • Inspection
Page 1 of 1
EFTA00603607
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