EFTA00635142.pdf
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From: "Heil, James"
To: "jeevacation®gmail.com" cjeevacation®gmail.com>
CC: "Heil, James"
Subject: RE:
Date: Tue, 16 Dec 2014 18:50:05 +0000
Good afternoon sir. I hope all is well!
I spoke with the Passenger Service Manager (PSM) in West Palm and he was very helpful. I shared your tail
number with him and he said he is familiar with you and requested that I provide you with his cell number to
allow you to contact him directly with any issues that may arise regarding West Palm. His name is Supervisor
Geny Martinez and he is the supervisor assigned specifically to deal with issues of this type. Here is his cell
number
I also forwarded him some information that he can hopefully share with his airport
officers to avoid these types of issues in the future.
As far as Bedford, I passed on the information through the Passenger Service Manager at Logan and he
responded to me that he has passed it on to the Bedford Airport. Hopefully that will be the end of the problem at
those two airports but please feel free to contact me anytime that I can be of help.
As far as Teterboro, I haven't yet made contact with their Passenger Service Manager but I am still working on
it. Hopefully I can get that done soon as well!
I will update you as soon as I have any information regarding Teterboro.
Respectfully;
James Heil
Supervisory CBPO
St. Thomas, VI
From: Heil, James
Sent: Sunday, December 14, 2014 5:11 AM
To: 'jeevacation@gmail.com'
Subject: Re:
You're welcome. I will do whatever I can to help. I will be in touch after I make some calls.
From: Jeffrey E. Imailto:jeevacationeomall.com]
Sent: Sunday, December 14, 2014 04:59 AM
To: Heil, James
Subject:
thanks for you help. I sincerely appreciate it. . My airports in the states are few. west palm, teterboro nj, and
bedford .logan . We have been told to file eApis many times. passenger in west palm , had b2 visa , entry
EFTA00635142
permission shortened. passenger in logan was held until her Advanced parole was stamped again for entry, .
my tail numbers are 212 JE , and 908 JE. It would be a great help to have a written document that lays out the
rules. thanks in advance
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EFTA00635143
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| Filename | EFTA00635142.pdf |
| File Size | 94.6 KB |
| OCR Confidence | 85.0% |
| Has Readable Text | Yes |
| Text Length | 2,792 characters |
| Indexed | 2026-02-11T23:12:09.309921 |