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To: jeevacation@gmail.com
Subject: this dude seems great
Date: Thu, 10 Oct 2013 14:49:59 +0000
http://money.cnn.com/2013/10/10/technology/lookout-hering.pr.fortune/
A hacker who helps
John Hering wants to show me something. We're standing at a busy intersection in San Francisco's North Beach
neighborhood; he pauses, takes off his black Tom Ford sunglasses, and points to the one-story-tall graffiti art on the side of a
building. Next to a boy wearing a gas mask, the tag line reads: "If at first you don't succeed — call an airstrike." A probable
criticism of America's military, the work is one of several in the city by the enigmatic British street artist Banksy. "What really
appeals to me is his willingness to leverage different mediums in incredibly creative ways to communicate a message that
causes the viewer to truly think and ask questions," Hering says later.
His admiration seems fitting, given that both men thrive off challenging the status quo: One stretches the creative boundaries
of walls and bridges; the other hacks into electronics to figure out how to protect them. When Hering, 30, co-founded Lookout
in 2007 with University of Southern California classmates Kevin Mahaffey and James Burgess, they bet that consumers would
use their PCs less as mobile devices advanced by leaps and bounds. Fast-forward six years: Now more than 45 million
smartphone users run Lookout's free security app to retrieve lost devices and back up data. (The app also comes preloaded
on many T-Mobile devices.)
This September, Lookout announced a move into the enterprise realm, offering companies a way to manage and secure
employee mobile devices, whether those devices are work-sanctioned or not. Lookout for Business serves as a standalone
management and security system for companies, or it can be used to supplement an existing mobile management system,
blocking malicious software, spyware, and other threats. To do that, it takes advantage of the company's Mobile Threat
Network, a giant data set in the cloud that analyzes apps around the world to determine the risk and safety level of a
customer's mobile usage. It also takes an approach in which consumers can opt in and allow Lookout to collect data from their
mobile devices. Such crowdsourcing is part of the reason Lookouts detection rates rank among the highest in the industry.
An enterprise product seemed inevitable. Lookout says that over the past two years it has received thousands of requests
from businesses to buy licenses in bulk, and the company says almost half of the companies on theFortune 1,000 use
Lookout in some capacity. While the system doesn't launch until later this year, several companies — Lookout declines to
name them — are already using an early version of the product. Indeed, the company expects the enterprise side to account
for roughly 50% of all revenues within the next five years. (The company charges business customers a fee for each device
Lookout monitors; Lookout also shares revenue from the paid premium version of its app with carriers who preload it.)
Investors are bullish on Lookouts prospects -- almost wildly so: The startup recently finished a $55 million financing round that
values the company at roughly $1 billion. New backers include Qualcomm, Deutsche Telekom, Comcast, and Mithril Capital,
Peter Thiel's venture firm. Previous investors Andreessen Horowitz and Khosla Ventures also contributed to the new round.
Hering, who is a large shareholder of Lookout (he declines to say his exact stake), today is worth tens of millions of dollars on
paper.
Investors believe Hering, who is also CEO of Lookout, is worth every penny. "John has matured faster than almost any
entrepreneur I know in understanding the next set of problems," explains Vinod Khosla, Khosla Ventures' founder.
Growing up in the small Southern California beach town of Corona del Mar, Hering was unconventional and assertive even
then. When he was in the fourth grade, he started each morning by reading the New York Times business section for hints on
which stocks he should invest in. He eventually poured tens of thousands of dollars into at least 10 companies, including
Apple and a snowboarding startup, but lost most of it when WebMD's stock plummeted in 2001. The same year that Hering
became a kid investor, he also performed his first hack, exacting revenge on a friend who had erased his favorite game,
SimCity, from a 3%-inch floppy disk. Hering returned the favor and wrote a custom app on a floppy disk. When his friend
loaded the disk, the app made the computer's system files impossible to find.
In their spare time at USC, Hering, Mahaffey, and Burgess tinkered with devices like Nokia cellphones to learn their
vulnerabilities. During junior year the trio gained notoriety when they crashed the red carpet at the Academy Awards. Hering
donned a backpack with a laptop computer inside that scanned celebrities' phones for a security loophole. (As many as 100
attendees with cellphones were potentially vulnerable.) The three USC students didn't actually hack into the phones but
instead publicized the glaring weakness of the systems. They founded Lookout two years later to guard against such flaws.
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The antiviral software business then was plagued by no small degree of fearmongering and skullduggery, says Mahaffey, who
serves as Lookouts chief technology officer. By frequently sending alerts of viruses, Trojan horses, and other nefarious bits of
code, some security providers such as Symantec successfully (for a while, at least) scared consumers into paying for
premium service. "Our thesis was that if you build products that not only keep people safe but also make them feel safe, that
will be a successful business," Mahaffey says. That's why the Lookout app runs quietly in the background, rarely disturbing the
user.
The potential for mobile-security software is huge. Only 5% of today's smartphones and tablets are protected, according to
market intelligence firm IDC. With its latest round of fundraising, Lookout is forging relationships with some powerful names in
communications. Qualcomm, Deutsche Telekom, and Comcast are pretty good friends for a company that aims to branch into
mobile network security and additional B2B services to have.
Hering envisions Lookout eventually becoming the leading mobile-security provider for the post-PC era, when the company
would conceivably serve hundreds of millions of business and consumer users, safeguarding smartphones, networks of
Internet-connected home appliances, and everything in between. He'll have to take on incumbents like McAfee and Symantec,
both of which were slow to catch on to the consumer shift to mobile but now have mobile-security offerings of their own. But
like one of his favorite graffiti artists, Hering will continue to push for more. ("He doesn't know the definition of no," says
Mahaffey.)And if Hering doubts whether his vision is possible, it doesn't show. This afternoon he's far more concerned with a
building lobby's computer display, brimming with elevator statistics. "You see that?" he asks, flashing a playful grin. "It's
running off some old version of Windows. I imagine this would be so easy to hack." Once a hacker, always a hacker.
This story is from the October 28, 2013 issue of Fortune.
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