EFTA02232404.pdf

To: From: Natalia Molotkova Sent: Thur 12/7(291U:31:51 PM Subject: Ticket for IM is to be FROM MOSCOW to NY (not from Paris) R ec. Loc Title: American Express ® This is not an exchange, it is straight ticket. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Yes, Please do issue this exchange ticket ..thanks On Dec 7, 2017, at 12:34 PM, Natalia Molotkova wrote: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $1170.56. • Non-refundable, EUR100.00 change penalty plus difference in fare. • Inbound - Aeroflot SU 122, coach, 04JAN, from Moscow SVO to New York JFK 815P 1055P Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST yes, I think we do the Aeroflot option...thanks Natasha...I should have been looking more closely also... EFTA_R1_00987367 EFTA02232404 On Dec 7 2017 at 12:00 PM Natalia Molotkova wrote: To change return flight to have it from Moscow to NYC would be $1066.04. What should I do? Book one way with Aeroflot? Refund add collect from yesterday? Have unused portion of Delta ticket as credit for future with $300.00 fee (but only for travel from Europe?) Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST What ever difference in fare or any over pay - will take care of it, sorry, did miss portion about new route, and emailed you flight details from Paris. There are no direct flights with Delta from Moscow to NYC (not any more). So two options: 1) Direct one way Aeroflot: SU 122 04JAN SVO JFK HK1 815P 1055P $1170.56 (in this case will refudn add collect from yesterday). 2) Change existing Delta ticket, but from Moscow but only make it connecting flight as: DL8296 04JAN SVO CDG 945A 1205P DL1020 04JAN CDG JFK 120P 355P Pricing if there any difference in exchange from yesterday. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Fixing it. Regards, EFTA_R1_00987368 EFTA02232405 Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning! this ticket change for is to be FROM MOSCOW to NY...not from Paris to NY...the original ticket was Paris to NY, but I stated in the email it needed to be FROM Moscow now since that is where she is...Can we please change this? I had asked if it was possible to change the tickets original destination point...I guess I didn't pay attention to what you were sending me! Let me know once you get back from the doctor...thanks! Lesley Begin forwarded message: From: "American Express Travel" Subject: Itinerary INCL TICKETNO for Date: December 6 2017 at 6:44:13 PM EST To: 11NOV17 DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming m . If ou have any questions, please contact Centurion Travel Service at 1 If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://myamextravel.com/baggage Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: iew our To American Express Travel Record Locator E-Ticket Number(s) 'A Ticket DL 04NOV EFTA_R1_00987369 EFTA02232406 MA Ticket DL 04NOV MA Ticket DL 06DEC Thursday 04 Jan 18 Other Information CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT Flight Information Date 04 Jan 2018 Airline Delta Air Lines Airline Record Locator FlighUClass DL 405 K Economy Class Origin Paris, Charles De Gaulle Destination New York, John F Kennedy International Departing 10:25 AM Arriving 01:22 PM Departure Terminal Terminal 2 E Arrival Terminal Terminal 4 Estimated Time 8 Hrs 57 Mins Stops Non-stop Seats 35J Confirmed Entry and Exit Information for Travel American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at www.americanexpress.com/privacy See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.com/products/acrobaUreadstep.html EFTA_R1_00987370 EFTA02232407 Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency. rr'n.ac, S':"temcn, I try Ce-L• Or:: •.0 To loam more about e-mail security or roped a suspicious e-mail. please visit us at ri r on :J. O 2015 American Express. All rights reserved - - American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express \ / and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the N / only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andror fees you authorize. We / • reserve the right to note profile and preference data for servicing purposes. EFTA_R1_00987371 EFTA02232408