EFTA02236754.pdf

To: Natalia Molotkova From: Lesley Groff Sent: Mon 2/12/2018 5:46:13 PM Subject: Re: Completed- SnowMass has been Ski and times have b een changed. Yes. Kept me busy. But 1 didn't have to live through it. American sent their luggage to aspen and still wouldn't pay for a hotel. A real mess truly. Sent from my iPhone On Feb 12, 2018, at 12:44 PM, Natalia Molotkova ‹ > wrote: Yes, it is, I was reading emails and was like - OMG. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Thanks. I think All is fine. What an .adventure! Geez Sent from my iPhone On Feb 12, 2018, at 12:20 PM, Natalia Molotkova ‹ > wrote: Lesley, is everything OK now? Do I need to do something? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Great! Thank you for all Sent from my iPhone EFTA_R1_01000214 EFTA02236754 On Feb 11, 2018, at 3:25 PM, Sara.V.Pujol < wrote: Hello Leslie, it was a pleasure to speak to you earlier. Further to our conversation, please find below the information received from SKI COM are confirmed with Aspen Skiing company on Feb 12 now same time 10:00am i f are confirmed with Aspen Skiing company on Feb 13 now - same time 10:00am - the night they missed is non refundable; raga - the clients just need to call for the shuttle when they land at the Aspen Airport. It is about 10 minutes away so advise the client to call from the courtesy phone at baggage claim or to call this number their cell and they shuttle will be there very quickly upon gathering their bags from baggage claime. — guests can take a free shuttle from the Snowmass Club to any of these locations for their equipment they have the voucher they have. The highlighted in red -Four Mtn Sports- ( Open from 8am to 5pm local time)- is the closest one as travelers are doing Beginners Magic. The concierge at the Snowmass Club will show the guests where to catch the shuttle to them to this location. Should you have further questions please do not hesitate to let us know. Kind regards, Sara Pujol From Centurion Support on behalf of your Relationship Manager, Natalia. EFTA_R1_01000215 EFTA02236755 Privacy Statement I Visit the Contunon Card simbsite To loam more about a-mail security or report a suspicious email. please visit us at •••• , • @ 2015 American Express. An rights reserved American Express uses 3rd party concierge sonnto proaders who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the nght to note profile and preference data for servicing purposes. EFTA_R1_01000216 EFTA02236756