EFTA02237190.pdf

To: Bella Klein Cc: Richard Kahn( From: Lesley Groff Sent Mon 1/22/2018 7:48:23 P Subject Re: Your ticket transfer to is on the way for The Lion King (New York, NY). Great Sent from my iPhone On Jan 22, 2018, at 1:44 PM, Bella Klein alIM> wrote: Disputed, Natalia from Amex is helping us Thank you, Bella Tel: On Jan 22, 2018, at 11:51 AM, Bella Klein <a> wrote: Looks as it is our fault.. Thank you, Bella Tel: On Jan 22 2018 at 11:46 AM, Lesley Groff wrote: Jeffrey purchased the tickets...the tickets must then be transferred to the . son who is picking them up...I transferred them to ...she should have accepted them on a computer before she went to the box office but she did not...you can't do from a phone or tablet...I called Ticketmaster and was on the phone with them for over 30 minute (8- 8:35pm or so) but the show had started and even if I could argue my way in for them, they were not allowed in because show had started...they decided to leave and EFTA_R1_01001760 EFTA02237190 Jeffrey had me purchase them tickets for Sunday nite... accepted the tickets from a computer before going and printed at home...it is order of operations they did not follow really... .= says `last time we went to a show we were able to print at the box office" ...or something like that. On Jan 22 2018 at 11:43 AM, Bella Klein wrote: Lesley, Please provide more details to dispute charge. Why did you need to transfer names? Thank you, Bella Tel: On Jan 20, 2018, at 10:19 AM, LesleGrof m wrote: DO not pay for these tickets per JE instruction...the girls could not get in last night...I was on the phone with ticketmaster and still could not get the tickets `transferred' Below from JE: Tell rich not to pay the lion tickets for tonight check with the girls and whenever they can govOk with me Begin forwarded message: From: "Ticketmaster" Subject: Your EFTA_R1_01001761 EFTA02237191 ticket transfer to is on the way for The Lion King (New York, NY). Date: January 18, 2018 at 3:42:16 PM EST rTo: Reply-To: "Ticketmaster" Your ticket transfer is on the way to The Lion King (New York, NY) Fri, Jan 19 @ 8:00 PM Minskoff Theatre, New York, NY Section ORCH, Row E, Seat 117 Section ORCH, Row E, Seat 118 EFTA_R1_01001762 EFTA02237192 Section ORCH, Row E, Seat 119 Transfer Status: Sent Your ticket transfer is in the works. There are now 3 ticket(s) heading to at What's Next? Once accepts your ticket tranfer — everyone is all set. Just in case something changes, you can cancel your ticket transfer request — as long as the tickets have not be accepted. To view and manage your ticket transfer, please visit Event Details. We're here to help. If you have any questions, please email Ticketmaster Fan Support. EFTA_R1_01001763 EFTA02237193