Back to Results

EFTA02230675.pdf

Source: DOJ_DS11  •  Size: 391.4 KB  •  OCR Confidence: 85.0%
PDF Source (No Download)

Extracted Text (OCR)

To: From: Sent: Fri 11/17 • • 5 PM Subject: Change ticket back to Paris Natalia Molotkova Title: American Express ® New ticket change fee is EUR150.00. The one we cancelled from JFK, change fee is $300.00, will be credit. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST interesting...and not helpful... On Nov 17, 2017, at 12:51 PM Natalia Molotkova wrote: ugh..ok..l almost feel like with I should be purchasing complete refundable/changeable tickets.! nothing is defiant and I have lost count on how much we are spending!... Issue the changeable ticket as I feel it's possible we change it... On Nov 17 2017 at 12:49 PM Natalia Molotkova wrote: OK, thank you, Delta is now having a lot of fares that are not changeable. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_00983421 EFTA02230675 gosh yes, on higher fare and able to change... totally fine on her not sitting with ..it is ok! On N v 17 17 t 1 :4 PM N alia Molotkova wrote: Changeable fare is much higher - $1010.66. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST New record locator Fare non refundable and changes are not permitted, should I go with higher fare with permitted cahnges? I could not get suet number she had before on December 10th flight, now she is seating separately from Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Yes, will be new record locator, working on it. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00983422 EFTA02230676 Hours: Mon through Friday 9AM-530PM EST sorry...have been completely slammed! YEs, lets use your Dec. 10 return date...and the Dec. 27 back to Paris is good as well. Thank you! This will be a new record locator? On N 17 17 :4 M lia Molotkova > wrote: Do we have any return flight for from Paris to NYC we can change to December 10th flight? Norwegian Air non refundable fare with USD 130.00 change ee. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST OK, issuing. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sounds like a plan. I need to get back to you on dates for new ticket. Issue nov 27 ticket please. Sent from my iPhone On Nov 17, 2017, at 9:27 AM, Natalia Molotkova < wrote: EFTA_R1_00983423 EFTA02230677 We can't change round trip ticket, originating from NYC to one way origination from Paris (currency is difference), even if we could, same high add collect. So here is my suggestion. We can do one way for on November 27th with Norwegian Air: DY 7020 27NOV JFK CDG 1030P 1130A TOTAL FARE - USD 375.10 Cancel ticket we have now as round trip from NYC, use it as a credit fro another (any ticket) from US (value is $ 628.26). Book new round trip - Paris-NYC -Paris: advise hat date to make fro flight from NYC to Paris: for example 1 DL 405 10DEC CDG JFK 1025A 0114P 2 DL 404 27DEC JFK CDG 0559P 0725A TOTAL FARE - USD 787.66 So, total you paying out of the pocket with all above is $1162.76. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST yes, I thought about that at about 3am...thanks On Nov 17 2017 at 9:11 AM Natalia Molotkova wrote: If she is not taking outbound (to Paris), return will be cancelled, let me see what can be done, to make total lower, then add collect. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_00983424 EFTA02230678 Hours: Mon through Friday 9AM-530PM EST Morning!!! (yes, I am emailing you at night, but know you will read this in the morning!) No way we need to spend the add collect on this ticket. Shoul ust forfeit the ticket we are holding and purchase a new ticket back to Paris one way for ..? Call it a day..? (hope you had a nice night ;) Molotkova wrote: We can discuss tomorrow! Sorry for my delayed reply. I know you left. I had to drive my son to lax practice. After this basketball. Geez. Too much! Talk to you tomorrow Sent from my iPhone On Nov 16, 2017, at 5:35 PM, Natalia Molotkova < wrote: Lesley, I am leaving now, please call support team if you wish to change outbound. See below add collect. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST On November 27th there is no exact same flight: DL/AF 1017 JFK CDG 1055P 1200NW1 - add collect 2354.80 DL/AF 1015 JFK CDG 650P 8101¥1 DL 404 JFK CDG 600P 725AV1 add collect 2354.80 on top what you already paid. The huge add collect is due to we don't have 14 days as advance purchase, like we had before. According to fare rules, we have to re-price whole thing at today's fare. Let me know, if you can make decision shortly. I would like to leave for the day, but if change needs to be done for sure, I will stay and finish. Regards, EFTA_R1_00983425 EFTA02230679 Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Changing. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST We need to change ticket back to Paris...it is currently for Nov. 24...we need her to go back Nov. 27 now..can be same flights... Rec. La sorry for so much today!. To team more about e-mail security or report a suspicious email. Meese visit us at americanexpress comvphishino gr 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the sconce provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_00983426 EFTA02230680

Document Preview

PDF source document
This document was extracted from a PDF. No image preview is available. The OCR text is shown on the left.

Document Details

Filename EFTA02230675.pdf
File Size 391.4 KB
OCR Confidence 85.0%
Has Readable Text Yes
Text Length 6,341 characters
Indexed 2026-02-12T12:31:01.714814
Ask the Files