EFTA02230675.pdf
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To:
From:
Sent:
Fri 11/17
•
• 5 PM
Subject: Change
ticket back to Paris
Natalia Molotkova
Title: American Express ®
New ticket change fee is EUR150.00.
The one we cancelled from JFK, change fee is $300.00, will be credit.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
interesting...and not helpful...
On Nov 17, 2017, at 12:51 PM Natalia Molotkova
wrote:
ugh..ok..l almost feel like with
I should be purchasing complete refundable/changeable
tickets.! nothing is defiant and I have lost count on how much we are spending!...
Issue the changeable ticket as I feel it's possible we change it...
On Nov 17 2017 at 12:49 PM Natalia Molotkova
wrote:
OK, thank you, Delta is now having a lot of fares that are not changeable.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
EFTA_R1_00983421
EFTA02230675
gosh yes, on higher fare and able to change...
totally fine on her not sitting with
..it is ok!
On N v 17
17 t 1 :4 PM N alia Molotkova
wrote:
Changeable fare is much higher - $1010.66.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
New record locator
Fare non refundable and changes are not permitted, should I go with higher fare with permitted
cahnges?
I could not get suet
number she had before on December 10th flight, now she is seating
separately from
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Yes, will be new record locator, working on it.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_00983422
EFTA02230676
Hours: Mon through Friday 9AM-530PM EST
sorry...have been completely slammed!
YEs, lets use your Dec. 10 return date...and the Dec. 27 back to Paris is good as well. Thank you!
This will be a new record locator?
On N
17
17
:4
M
lia Molotkova
> wrote:
Do we have any return flight for
from Paris to NYC we can change to December 10th
flight?
Norwegian Air non refundable fare with USD 130.00 change ee.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
OK, issuing.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Sounds like a plan. I need to get back to you on dates for new ticket. Issue nov 27 ticket please.
Sent from my iPhone
On Nov 17, 2017, at 9:27 AM, Natalia Molotkova <
wrote:
EFTA_R1_00983423
EFTA02230677
We can't change round trip ticket, originating from NYC to one way origination from Paris
(currency is difference), even if we could, same high add collect.
So here is my suggestion.
We can do one way for
on November 27th with Norwegian Air:
DY
7020 27NOV JFK CDG 1030P 1130A
TOTAL FARE - USD 375.10
Cancel ticket we have now as round trip from NYC, use it as a credit fro another (any ticket) from
US (value is $ 628.26).
Book new round trip - Paris-NYC -Paris: advise hat date to make fro flight from NYC to Paris: for
example
1 DL
405 10DEC CDG JFK 1025A 0114P
2 DL
404 27DEC JFK CDG 0559P 0725A
TOTAL FARE - USD 787.66
So, total you paying out of the pocket with all above is $1162.76.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
yes, I thought about that at about 3am...thanks
On Nov 17 2017 at 9:11 AM Natalia Molotkova
wrote:
If she is not taking outbound (to Paris), return will be cancelled, let me see what can be done, to
make total lower, then add collect.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
EFTA_R1_00983424
EFTA02230678
Hours: Mon through Friday 9AM-530PM EST
Morning!!! (yes, I am emailing you at night, but know you will read this in the morning!)
No way we need to spend the add collect on this ticket. Shoul
ust forfeit the ticket we are
holding and purchase a new ticket back to Paris one way for
..? Call it a day..? (hope you
had a nice night ;)
Molotkova
wrote:
We can discuss tomorrow! Sorry for my delayed reply. I know you left. I had to drive my son to lax
practice. After this basketball. Geez. Too much! Talk to you tomorrow
Sent from my iPhone
On Nov 16, 2017, at 5:35 PM, Natalia Molotkova <
wrote:
Lesley, I am leaving now, please call support team if you wish to change outbound. See below add
collect.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
On November 27th there is no exact same flight:
DL/AF 1017 JFK CDG 1055P 1200NW1 - add collect 2354.80
DL/AF 1015 JFK CDG 650P 8101¥1
DL 404 JFK CDG 600P 725AV1
add collect 2354.80 on top what you already paid.
The huge add collect is due to we don't have 14 days as advance purchase, like we had before.
According to fare rules, we have to re-price whole thing at today's fare.
Let me know, if you can make decision shortly. I would like to leave for the day, but if change
needs to be done for sure, I will stay and finish.
Regards,
EFTA_R1_00983425
EFTA02230679
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Changing.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
We need to change
ticket back to Paris...it is currently for Nov. 24...we need her to
go back Nov. 27 now..can be same flights...
Rec. La
sorry for so much today!.
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EFTA_R1_00983426
EFTA02230680
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| Filename | EFTA02230675.pdf |
| File Size | 391.4 KB |
| OCR Confidence | 85.0% |
| Has Readable Text | Yes |
| Text Length | 6,341 characters |
| Indexed | 2026-02-12T12:31:01.714814 |