EFTA02241120.pdf
PDF Source (No Download)
Extracted Text (OCR)
To:
Amex Centurian Trave
From:
Lesley Groff
Sent:
Wed 3/28/2018 3:34:20 PM
Subject: Re: CHANGE ticket AND Hotel for
03APR18
ok, awesome on Kathy!
So good that you will get to see your parents! Very important...especially at 80! hopefully it
won't be too snowy :)
Yes, I look forward to our vacation...always nice to be away with my husband and son !
On Mar 28, 2018, at 11:29 AM, Natalia Molotkova
wrote:
Disney sounds better than Snowy Russia LOL.
I was back home almost 3 years ago. My parents are 80.
Kathy is GREAT, and should be quick. She is assigned to me as a support agent.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Oh wow! have a wonderful time!! How long has it been since you have been home?
Thank you on the helpful hints on who to email...will Kathy be as quick to respond? Also, I will be away Apri
On Mar 28, 2018, at 11:19 AM, Natalia Molotkova <
wrote:
Thank you!!!
Lesley, I will be away from march 30 till April 10, back April 11 (going home, to see my family). So, please er
to centurionsupportacenturion.com. If it is on Monday, Tuesday, Friday, Saturday or Sunday, please put atte
is not here on Wednesday and Thursday.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
never mind! keep separate-!! thanks!
EFTA_R1_01012932
EFTA02241120
On Mar 28, 2018, at 11:08 AM, Natalia Molotkova
wrote:
I will have to cancel hotel and re-book on the new record. Do you want me to do that or keep two records? I
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Can you send me an itinerary with the air and hotel on one confirm?
On Mar 28, 2018, at 10:09 AM, Natalia Molotkova
wrote:
Please issue below ticket and book hotel stay as shown below. Thx
Sent from my iPhone
On Mar 28, 2018, at 10:09 AM, Natalia Molotkova
wrote:
Air:
Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $822.00.
• Refundable with EUR50.00 refund fee; changes subject to difference in fare plus change fee of EUR50.00.
• Outbound -
Thu 05 Apr - Air Baltic 652 - 2h 40m- 1055 Miles
Depart: London Gatwick Airport, (LGW) at 09:25AM
Arrive: Riga International Airport, (RIX) at 2:05PM
• Inbound -
Tue 10 Apr - Air Baltic 653 - 3h Om- 1055 Miles
Depart: Riga International Airport, (RIX) at 3:40PM
Arrive: London Gatwick Airport, (LGW) at 4:40PM
Please reply to this email and provide your authorization to proceed.
Hotel:
Your response is required to complete this reservation. Prices and availability are subject to change.
• Estimated total for hotel reservation: 655.00 EUR . Daily resort fees may apply.
Cancellation 24 hours.
Please reply to this email and provide your authorization to proceed.
EFTA_R1_01012933
EFTA02241121
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Ok. Do this refundable fare please
Sent from my iPhone
On Mar 28, 2018, at 9:48 AM, Natalia Molotkova
wrote:
Lowest changeable fare is 822.00USD, refundable with EUR50.00, change fee is also 50.00eur.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Yes. Thanks
Sent from my iPhone
On Mar 28, 2018, at 9:38 AM, Natalia Molotkova
wrote:
No, just lowest, let me find changeable fare.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Ok. Please issue below new ticket for Dana. Is it refundable and changeable? She states she may need to c
Sent from my iPhone
On Mar 28, 2018, at 9:26 AM, Natalia Molotkova <
> wrote:
OK, original ticket doesn't allow changes, we will have to issue new ticket:
Thu 05 Apr - Air Baltic 652 - 2h 40m- 1055 Miles
EFTA_R1_01012934
EFTA02241122
Depart: London Gatwick Airport, (LGW) at 09:25AM
Arrive: Riga International Airport, (RIX) at 2:05PM
Tue 10 Apr - Air Baltic 653 - 3h Om- 1055 Miles
Depart: Riga International Airport, (RIX) at 3:40PM
Arrive: London Gatwick Airport, (LGW) at 4:40PM
$268.00. OK to proceed?
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Let me ask hotel if they changed it already, before I change on my end.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Morning Natasha...we need to change Dada Burak's trip, flight and hotel...to April 5-10...I sent over a credit
Hotel...we probably have to update the dates with them...I will email them now and include you.
My appointment in Riga has been changed on 6 of April . Is it possible to change the tickets and hotel?
From 05.04 to 10.04?
In case if I get a visa refusal I'll need to change the ticket again .
Thank you
Have a nice day
Mail.Ru
cy66ora, 24 mapra 2018 r., 18:29 +0000 or Lesley Groff <==.:
Begin forwarded message
From: "American Express Travel" <itinerarvAmvamextravel tom>
Subject: Your Trip is coming soon! - Itinerary INCL TICKETNO for
Date: March 24, 2018 at 1:10:16 PM EDT
To:
03APR18
This is just a reminder that it's almost time for your trip. Please find enclosed Itinerary Details for your reference.
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming me
please contact Centurion Travel Service at 1-877-877-0987.
EFTA_R1_01012935
EFTA02241123
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https://mvamextravel.com/baaciage
Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details
Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link tc
your bookmarked favorites for easy access in the future:
American Express Travel
Record Locator
E-Ticket Number(s)
icket
15MAR
Tuesday 03 Apr 18
Other Information
CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Departure Terminal
Estimated Time
Stops
Confirmed
Hotel Information
Hotel
Address
03 Apr 2018
Air Baltic
BT 652 Z Economy Class
London, London Gatwick
Riga, Riga International
10:10 AM
02:50 PM
Terminal South
2 Hrs 40 Mins
Non-stop
GRAND PALACE HOTEL
Pils Street 12-Pils lela 12
EFTA_R1_01012936
EFTA02241124
RIGA LV LV 1050
Telephone
371-67044000
Check In Date
Tue 03 Apr 2018
Check Out Date
Fri 06 Apr 2018
Confirmation Number
121755227
Base Rate
EUR 131.00 / per night
May be subject to local taxes, service charges, and daily resort
fees if applicable
Cancellation Policy
Cancel 1 Days Prior To Arrival
Confirmed
Friday 06 Apr 18
Flight Information
Date
06 Apr 2018
Airline
Air Baltic
Airline Record Locator
Flight/Class
BT 653 U Economy Class
Origin
Riga, Riga International
Destination
London, London Gatwick
Departing
03:40 PM
Arriving
04:40 PM
Arrival Terminal
Terminal South
Estimated Time
3 Hrs
Stops
Non-stop
Confirmed
Entry and Exit Information for Travel
American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and
destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expi
incomplete information contained on that site.
You may receive customer service emails even if you have requested not to receive email marketing offers from American E:
review the American Express Privacy Statement at www.americanexpress.com/privacy
See attached itinerary PDF or link for full terms and conditions.
PDF itinerary attachment:
If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download ;
http.//www adobe corn✓products/acrobat/readstep. html
Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.
Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, ma
operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and
Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and rep
travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to perso
the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessatioi
EFTA_R1_01012937
EFTA02241125
changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of govemn
disease, accidents or failures related to the public intemet, telecommunications lines or facilities, or third party technology sy
Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual nee
suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a
suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may alsc
suppliers may also provide compensation to us for various marketing and administrative services that we perform for them,
channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation frc
Express Card or other American Express products to pay for supplier products and services. From time to time we may enter
these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identify
consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers r
itineraries we recommend.
California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI
Agency.
To learn more about e-mail security or report a suspicious comae. please visit us at americanevpress corr,phishifIg.
O2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer
way responsible or liable for the actions of the service provider and the only remedy for arty claims relating to services or products wended by the service pr
service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the rigs
preference data for servicing purposes.
EFTA_R1_01012938
EFTA02241126
Document Preview
PDF source document
This document was extracted from a PDF. No image preview is available. The OCR text is shown on the left.
This document was extracted from a PDF. No image preview is available. The OCR text is shown on the left.
Extracted Information
Dates
Phone Numbers
Document Details
| Filename | EFTA02241120.pdf |
| File Size | 585.1 KB |
| OCR Confidence | 85.0% |
| Has Readable Text | Yes |
| Text Length | 11,022 characters |
| Indexed | 2026-02-12T12:41:03.234333 |