EFTA02244921.pdf

To: From: a a is o o ova Sent: Fri 5/4/2018 7:44:50 PM Subject: AF# 99 cancelled? (Rec. Loc#OWSYSE) Title: American Express ® MI making sure you saw my email below. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Add collect now showing 252.00, still OK? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. So do aug 10. ? Sent from my iPhone On May 4, 2018, at 1:45 PM, Natalia Molotkova wrote: August pretty much any day - add collect 221.00. What date to book? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01019881 EFTA02244921 Would Aug be better? Not trying to drive you crazy it's just Jeffrey didn't go be me an exact date to change to. He just said to change it. Which means to me we will need to change again when we do have an exact date. So perhaps Aug is better anyway so we have more time to figure out. I don't want to change 5 times and keep spending his money! Let me know. August any date that is not expensive. We understand we have to pay the change fee regardless Sent from my iPhone On May 4, 2018, at 1:30 PM, Natalia Molotkova wrote: It is simply can't be even exchange, due to fare has change fee, but for July also difference in fare. Due to seasonality. Ok to change to July 5? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. If it is the best we can do cause nothing for even exchange issue it. Sent from my iPhone On May 4, 2018, at 1:01 PM, Natalia Molotkova _> wrote: I can do exact same flight on July 5 at $395.00 add collect (180.00 change fee and 215.00 difference in fare). That is lowest add collect. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Sure, let me have a look. Regards, Natalia (Natasha) Molotkova EFTA_R1_01019882 EFTA02244922 Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Can we please change to sometime in July that will be an even exchange? Week of July 4 sometime? Sent from my iPhone On May 4, 2018, at 11:32 AM, Natalia Molotkova Perfect. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST let me see if Jeffrey has an opinion...i'll come back to you On Ma 4 2018 at 11:29 AM Natalia Molotkova rote: I will check her out, what date to change flight to? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST ote: She flew Norwegian flights but had accidentally checked into the of flight. What can we do? EFTA_R1_01019883 EFTA02244923 Sent from my iPhone On May 4, 2018, at 11:04 AM, Natalia Molotkova wrote: Thank you, let me know. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST yes On Ma 4, 2018, at 11:03 AM, Natalia Molotkova wrote: Yes, flight from last night said used. Can you double check with her? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Flours: Mon through Friday 9AM-530PM EST ok on cancel and rebook...BUT, she is checked in to the flight?...hmmm...did she take her flight last night on Norwegian?can you tell? On May 4, 2018, at 10:14 AM, Natalia Molotkova rote: No, we can only change return flight to something else, has to be done at the same time - canceling and re-booking. By the way, she is checked in to the flight. Regards, EFTA_R1_01019884 EFTA02244924 Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. So can we get credit for unused portion? Thank you for checking! Sent from my iPhone On May 4, 2018, at 9:58 AM, Natalia Molotkova wrote: Flight is not cancelled, expected on time. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST thanks On May 3, 2018, at 9:54 AM, Natalia Molotkova wrote: I don't think, it is Air France, let me double check. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01019885 EFTA02244925 If her flight remains all fine, can we get a credit for the unused portion? On May 3, 2018, at 9:46 AM, Natalia Molotkova wrote: My pleasure!! Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST thank you! On May 3, 2018, at 9:46 AM, Natalia Molotkov wrote: I will be checking till departure, yes. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST ok thanks...so we check again tomorrow just to be sure...? On May 3, 2018, at 9:13 AM, Natalia Molotkova wrote: From Air France: For Friday 04 May we expect to operate 75% of our flight schedule: - 80% of long-haul flights EFTA_R1_01019886 EFTA02244926 - 65% of medium-haul flights to and from Paris Charles de Gaulle - 80% of short-haul flights to and from Paris-Orly and French provinces The update of our flight schedule for this day is currently on going, and will be made public today. Her flight is not cancelled: AF 099 Originally scheduled departure time 7:40 PM - May 4,2018 Miami (MIA) - United States of America Originally scheduled arrival time 10:40 AM - May 5,2018 Paris (CDG) - FRANCE • Flight expected on time. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Checking... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Let me know if they cancel flight AF#99...thanks! (Rec. 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