EFTA02244323.pdf

To: From: ison c nig Sent: Wed 4/4/2018 9:12:06 PM Subject: =?UTF-8?Q?Attn:_Paige!_(who_is_Natasha's_fill_in_while_on_holiday)=C2?= =?UTF- 8?O?=A0?= Title: American Express ® Hell Than you your patience in the Rail Europe ticket. My colleague is still on hold with Rail Europe. I can tell you there is a train at 755am arriving in Paris at 1117am. So, if it is just 50EUR, shall I make this change ? It appears the return is non-refundable, however, if she plans to make a change/exchange, it may be possible to exchange it the return ticket as well. Please advise. Paige Mcknight Centurion Relationship Manager Hours: Monday through Friday 9:30am to 6:00pm EST HI Paige...totally fine with the $28 increase in price. l"m glad we have the ticket fora ...and I hope your colleague gets through soon with Rail Europe...thanks! On Apr 4, 2018, at 3:14 PM, Allison Mcknight wrote: Hell I havillickets showing issued. The ticket fonincreased by 28.00 by the time I held the refundable from time I quoted the flight. If thi m I can see what can be done for a credit, but I did not want to take a chance in losing this fare so issued immediately. My colleague is holding now for Rail Europe and we will have you an answer shortly ! Paige Mcknight Centurion Relationship Manager EFTA_R1_01018870 EFTA02244323 Hours: Monday through Friday 9:30am to 6:00pm EST Please issue refundable ticket at $351.40 Thank hope we can get an answer soon with rail Europe. I really thought Matasha did it all on line? I hope they answer soon. Thank you for Info on natashas back up Appreciate your help. Sent from my iPhone On Apr 4, 2018, at 1:36 PM, Allison Mcknight wrote: flight on hold foll and would be happy to issue. Do you wish to purchase refundable or nonrefundab e at was quoted ? I am sorry but had to hang up with Rail Europe after 2 hours on hold. My manager is going to have one of our support staff call them back shortly. We should have an answer to you by 5pm EST. Also, regarding Natasha's fill in, Kathy, the Associate RM, is technically is her supporting her while she is out, but is off Wed/Thurs and works Sat/Sun. I am Natasha's Buddy RM on the team and second in line to take her calls, then they would go to our usual back up team. For emails, if you have an urgent request you should email centurionsupoortAcenturion.com when she is away. Paige Mcknight Centurion Relationship Manager Hours: Monday through Friday 9:30am to 6:00pm EST Wow...long hold time... chase the flight on AF operaterd by JOON departing Paris at 9:10pm on April 7th for hanks! Hope Rail Europe answers soon. Please email only me the itineraries (to this address) thanks! On Apr 4, 2018, at 12:14 PM, Allison Mcknight wrote: Hell' I am still on hold with Rail Europe, 1:40 minutes, so sorry for the delay ! While on hold I have EFTA_R1_01018871 EFTA02244324 looked at flights. These are the two latest nonstop flights: Your response is required to complete this reservation. Prices and availability are subject to change. Vueling Airline245 07APR J Paris CDG to Barcelona BCN 705P 850P • Total air reservation, including taxes and fees: $179.80 nonrefundable/restricted with EUR 50.00 change fee and $268.80 Refundable, changes subject to difference in fare. AF operated by JOON 1448 07APR J Paris CDG to Barcelona BCN 910P 1055P • Total air reservation, including taxes and fees: $251.40 nonrefundable/restricted with difference in fare at time of exchange. $351.40 Refundable, changes subjecdt to difference in fare. Please reply to this email and provide your authorization to proceed. Paige Mcknight Centurion Relationship Manager Hours: Monday through Friday 9:30am to 6:00pm EST Great! Thanks for the update. Sent from my iPhone On Apr 4, 2018, at 10:58 AM, Allison Mcknight wrote: Hello- The hold time with Rail Europe is 40 minutes so I am currently on hold to change the ticket for 05APR as requested, so I will also see if we can get credit for return. Regarding the new flight booking I will have a proposal for you shortly as well as word on Rail Europe as soon as I get through. Paige Mcknight Centurion Relationship Manager Hours: Monday through Friday 9:30am to 6:00pm EST Hi Paige...I have one more flight for you to book please...we need a flight for to depart Paris LATE on Sat. April 7th to Barcelona, one way, coach...she is currently holding a EFTA_R1_01018872 EFTA02244325 train ticket back to London on Sat. April 7th departing Paris Nord at 4:07pm...see if we can get a credit for this ticket as she will no longer use this. Below are her details: Re ublic of Belarus P Birthday: P Expires: July 7, 2024 Thank ou, Assistant to Jeffrey Epstein Pnv4cy,Sjltpmsnt I %.1,t1AIT Centvr.nn Gerd wet5iIQ To learn more about e-mail security or report a suspicious e-mail. please visit us at a • - CI 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express \ - 7 - /I and you acknowledge that Amoncan Express is In no way responsible or liable for tho actions of the service provider and the ' only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andfor fees you authorize. Wo , reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01018873 EFTA02244326