EFTA02244604.pdf

To: From: Natalia Molotkova Sent: Fri 5/4/2018 5:45:01 PM Subject: AF# 99 cancelled? (Rec. Loc#OWSYSE) Title: American Express August pretty much any day - add collect 221.00. What date to book? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natal ia molotkova centurion.com (877) 877-0987 Flours: Mon through Friday 9AM-530PM EST Would Aug be better? Not trying to drive you crazy it's just Jeffrey didn't go be me an exact date to change to. He just said to change it. Which means to me we will need to change again when we do have an exact date. So perhaps Aug is better anyway so we have more time to figure out. I don't want to change 5 times and keep spending his money! Let me know. August any date that is not expensive. We understand we have to pay the change fee regardless Sent from my iPhone On May 4, 2018, at 1:30 PM, Natalia Molotkova <natalia.molotkova centurion.com> wrote: It is simply can't be even exchange, due to fare has change fee, but for July also difference in fare. Due to seasonality. Ok to change to July 5? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkova centurion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST Ok. If it is the best we can do cause nothing for even exchange issue it. Sent from my iPhone On May 4, 2018, at 1:01 PM, Natalia Molotkova <natalia.molotkova centurion.com> wrote: EFTA_R1_01019307 EFTA02244604 I can do exact same flight on July 5 at $395.00 add collect (180.00 change fee and 215.00 difference in fare). That is lowest add collect. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkovaRcenturion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST Sure, let me have a look. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkovaficenturion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST Can we please change to sometime in July that will be an even exchange? Week of July 4 sometime? Sent from my iPhone On May 4, 2018, at 11:32 AM, Natalia Molotkova <natalia.molotkova@centurion.com> wrote: Perfect. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkovaacenturion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST let me see if Jeffrey has an opinion...i'll come back to you EFTA_R1_01019308 EFTA02244605 On May 4, 2018, at 11:29 AM, Natalia Molotkova <natalia.mololkova centurion.com> wrote: I will check her out, what date to change flight to? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkova@centurion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST She flew Norwegian flights but had accidentally checked into the of flight. What can we do? Sent from my iPhone On May 4, 2018, at 11:04 AM, Natalia Molotkova <natalia.molotkovaAcenturion.com> wrote: Thank you, let me know. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkova centurion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST yes... On May 4, 2018, at 11:03 AM, Natalia Molotkova <natalia.molotkova centurion.com> wrote: Yes, flight from last night said used. Can you double check with her? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01019309 EFTA02244606 natalia.molotkovaAcenturion.corn (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST ok on cancel and rebook...BUT, she is checked in to the flight?...hmmm...did she take her flight last night on Norwegian?can you tell? On May 4, 2018, at 10:14 AM, Natalia Molotkova <natalia.molotkova@centurion.com> wrote: No, we can only change return flight to something else, has to be done at the same time - canceling and re-booking. By the way, she is checked in to the flight. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkova©centunon.corn (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST Ok. So can we get credit for unused portion? Thank you for checking! Sent from my iPhone On May 4, 2018, at 9:58 AM, Natalia Molotkova <natalia.molotkova@centurion.com> wrote: Flight is not cancelled, expected on time. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkovaO.centurion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST thanks EFTA_R1_01019310 EFTA02244607 On May 3, 2018, at 9:54 AM, Natalia Molotkova <natalia.molotkova@centurion.com> wrote: I don't think, it is Air France, let me double check. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkova4centurion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST If her flight remains all fine, can we get a credit for the unused portion? On May 3, 2018, at 9:46 AM, Natalia Molotkova <natalia.molotkova(d2centurion.com> wrote: My pleasure!! Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkovaOcenturion .com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST thank you! On May 3, 2018, at 9:46 AM, Natalia Molotkova <natalia.molotkova centurion.com> wrote: I will be checking till departure, yes. Regards, Natalia (Natasha) Molotkova EFTA_R1_01019311 EFTA02244608 Centurion Relationship Manager natalia.molotkova@centurion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST ok thanks...so we check again tomorrow just to be sure...? On May 3, 2018, at 9:13 AM, Natalia Molotkova <natalia.molotkova@centurion.com> wrote: From Air France: For Friday 04 May we expect to operate 75% of our flight schedule: - 80% of long-haul flights - 65% of medium-haul flights to and from Paris Charles de Gaulle - 80% of short-haul flights to and from Paris-Orly and French provinces The update of our flight schedule for this day is currently on going, and will be made public today. Her flight is not cancelled: AF 099 Originally scheduled departure time 7:40 PM - May 4,2018 Miami (MIA) - United States of America Originally scheduled arrival time 10:40 AM - May 5,2018 Paris (CDG) - FRANCE • Flight expected on time. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkova centurion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST Checking... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkova centurion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01019312 EFTA02244609 Let me know if they cancel flight AF499...thanks! (Rec. Loc#OWSYSE) To learn more about e-mail security or report a suspicious e-mail. please visit us at arnoricanexpress comiphrshind. 4 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express Is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note profile and preference data for servicing purposes. 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