EFTA02241077.pdf

To: From: 11a 1,1,. Sent: Wed 3/28/2018 3:29:37 PM Subject: CHANGE ticket AND Hotel for Title: American Express 03APR18 Disney sounds better than Snowy Russia LOL. I was back home almost 3 years ago. My parents are 80. Kathy is GREAT, and should be quick. She is assigned to me as a support agent. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Oh wow! have a wonderful time!! How long has it been since you have been home? Thank you on the helpful hints on who to email...will Kathy be as quick to respond? Also, I will be away April 9-13 (Disney world, and visiting my in laws :) On Mar 28, 2018, at 11:19 AM, Natalia Molotkova wrote: Thank you!!! Lesley, I will be away from march 30 till April 10, back April 11 (going home, to see my family). So, please email your requests to centurionsupportAcenturion.com. If it is on Monday, Tuesday, Friday, Saturday or Sunday, please put attention Kathy Herauf (she is my back up). But she is not here on Wednesday and Thursday. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST never mind! keep separate—!! thanks! EFTA_R1_01012866 EFTA02241077 On Mar 28, 2018, at 11:08 AM Natalia Molotkova wrote: I will have to cancel hotel and re-book on the new record. Do you want me to do that or keep two records? I couldn't book flights on the same record. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Can you send me an itinerary with the air and hotel on one confirm? On Mar 28, 2018, at 10:09 AM, Natalia Molotkova wrote: Please issue below ticket and book hotel stay as shown below. Thx Sent from my iPhone On Mar 28, 2018, at 10:09 AM, Natalia Molotkova < Air: Your response is required to complete this reservation. Prices and availability change. • Total air reservation, including taxes and fees: $822.00. • Refundable with EUR50.00 refund fee; changes subject to difference in fare EUR50.00. • Outbound - Thu 05 Apr - Air Baltic 652 - 2h 40m- 1055 Miles Depart: London Gatwick Airport, (LGW) at 09:25AM Arrive: Riga International Airport, (RIX) at 2:05PM • Inbound - Tue 10 Apr - Air Baltic 653 - 3h Om- 1055 Miles Depart: Riga International Airport, (RIX) at 3:40PM Arrive: London Gatwick Airport, (LGW) at 4:40PM wrote: are subject to plus change fee of EFTA_R1_01012867 EFTA02241078 Please reply to this email and provide your authorization to proceed. Hotel: Your response is required to complete this reservation. Prices and availability are subject to change. • Estimated total for hotel reservation: 655.00 EUR . Daily resort fees may apply. Cancellation 24 hours. Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. Do this refundable fare please Sent from my iPhone On Mar 28, 2018, at 9:48 AM, Natalia Molotkova < > wrote: Lowest changeable fare is 822.000SD, refundable with EUR50.00, change fee is also 50.00eur. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Yes. Thanks Sent from my iPhone On Mar 28, 2018, at 9:38 AM, Natalia Molotkova wrote: EFTA_R1_01012868 EFTA02241079 No, just lowest, let me find changeable fare. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Ok. Please issue below new ticket for Is it refundable and changeable? She states she may need to change travel again if her Visa is denied. Sent from my iPhone On Mar 28, 2018, at 9:26 AM, Natalia Molotkova ez: >. wrote: OK, original ticket doesn't allow changes, we will have to issue new ticket: Thu 05 Apr - Air Baltic 652 - 2h 40m- 1055 Miles Depart: London Gatwick Airport, (LGW) at 09:25AM Arrive: Riga International Airport, (RIX) at 2:05PM Tue 10 Apr - Air Baltic 653 - 3h Om- 1055 Miles Depart: Riga International Airport, (RIX) at 3:40PM Arrive: London Gatwick Airport, (LGW) at 4:40PM $268.00. OK to proceed? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Let me ask hotel if they changed it already, before I change on my end. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01012869 EFTA02241080 Hours: Mon through Friday 9AM-530PM EST Morning Natasha...we need to change trip, flight and hotel...to April 5-10...I sent over a credit card authorization form to the Grand Palace Hotel...we probably have to update the dates with them...I will email them now and include you. My appointment in Riga has been changed on 6 of April . Is it possible to change the tickets and hotel? From 05.04 to 10.04? In case if I get a visa refusal I'll need to change the ticket again . Thank you Have a nice day Mail.Ru cy66tra, 24 maim 2018 r., 18:29 +0000 OT Lesley Groff Begin forwarded message: From: "American Express Travel" citinerananwamextravel corn> Subject: Your Trip is coming soon) - Itinerary INCL TICKETNO for l... 3APR18 WNWSAV .°2018 at 1:10:16 PM EDT To: LESLEY JEECWGMAILCOM This is just a reminder that its almost time for your trip. Please find enclosed Itinerary Details for your reference. DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions. please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://mvamextravel.com/baquage Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: iew our Tr' American Express Travel WNWSAV Record Locator EFTA_R1_01012870 EFTA02241081 E-Ticket Number(s) I icke Tuesday 03 Apr 18 Other Information 15MAR CITIZENS OF RUSSIAN FEDERATION MUST CARRY A VALID PASSPORT Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Estimated Time Stops Confirmed Hotel Information Hotel Address Telephone Check In Date Check Out Date Confirmation Number Base Rate Cancellation Policy Confirmed Friday 06 Apr 18 03 Apr 2018 Air Baltic WI346I BT 652 Z Economy Class London, London Gatwick Riga, Riga International 10:10 AM 02:50 PM Terminal South 2 Hrs 40 Mins Non-stop GRAND PALACE HOTEL Pils Street 12-Pils lela 12 RIGA LV LV 1050 371-670-44000 Tue 03 Apr 2018 Fri 06 Apr 2018 121755227 EUR 131.00 / per night May be subject to local taxes, service charges, and daily resort fees if applicable Cancel 1 Days Prior To Arrival EFTA_R1_01012871 EFTA02241082 Flight Information Date 06 Apr 2018 Airline Air Baltic Airline Record Locator WI346I Flight/Class BT 653 U Economy Class Origin Riga, Riga International Destination London, London Gatwick Departing 03:40 PM Arriving 04:40 PM Arrival Terminal Terminal South Estimated Time 3 Hrs Stops Non-stop Confirmed Entry and Exit Information for Travel American Express strongly recommends that you periodically review www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at %WAY amencanexpress comrpnvacy See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. htto://www.adobe.comloroducts/acrobat/readsteo.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to. daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss. injury, expense or damage to persons or property resulting. directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role. we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card EFTA_R1_01012872 EFTA02241083 or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive. are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency. To leani more about e-mail security or report a suspicious e-mail, please visit us at rir.encanesorersscnr”.oh.shing. C 2015 American Express. M rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note wale and preference data for servicing purposes. EFTA_R1_01012873 EFTA02241084